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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 156

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S
syed riyaz uddin
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Internet service not network good

Address:+91

Hello I am Jabbar Khan DoCoMo pospaid customer I having problem net signal not good anytime you can't use playstore service I can't update my important application this simcard I use from last 15 days but service not good same my other simcard artel 3G if your service not good for me in feutre I close tata DoCoMo service or port in bsnl or airtel 3G I am waiting your responding my complete thank you...
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S
shabbir73
from Delhi, Delhi
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Postpaid connection - data charges

Address:Hyderabad, Andhra Pradesh, 500005
Website:tatadocomo

In my last three month bills data charges shown are very high. On complaint with 121, it was informed that my monthly bill plan was changed, due to which I have to pay 1 paisa for 1kb of data usage. As per bill, I hardly used 100 MB data for which the bill amount is Rs.1000/- which is most inappropriate. So requested them to consider as per old plan and bill my usage. But the are not agreeing. I tried to lodge a on-line complaint, but site...
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MajidPathan
from Pune, Maharashtra
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Fraud in bill amount

Address:Pune, Maharashtra, 411048
Website:tatadocomo.com

Hi, I was using tata docomo number. I port it idea. In my October month bill they have charged Rs. 125 for internet pack which is for 1GB usage. I have used used less than 1 GB usage then it should be Rs.0 as they already charged rental for it. In bill they have charged Rs. 10 paise/10kb which is incorrect. My bill cycle was 25 Oct 2015 but my number has been ported to idea on 16oct 2015 itself. I already paid extra rs.260 in September 2015...
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S
santosh.pidi
from Bengaluru, Karnataka
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Sim disconnected without information

Address:Bangalore, Karnataka, 560010

I am using Tata Docomo prepaid connection mobile no [protected] for the past 5:years. Suddenly on 07-nov-2015 I am unable to call or receive any more, I was surprised and called customer care. I was told to submit address and id proof documents. But how come without any notice the service will be disconnected just like that ? We told that we have not received any intimation regarding this, the reply was "sorry for that". I approached the Tata...
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kreddy720
from Mumbai, Maharashtra
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Dive In Now" pop up message

Hi, Like all others even I am getting the stupid "Dive In Now" pop up messages repeatedly. Unable to exit it atleast for half an hour. Please do provide a solution as soon as possible. My number: [protected] E mail : prajwal.[protected]@gmail.com...
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S
Swapnil585
from Gurgaon, Haryana
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Not renewing my lost sim although all formalities has been over.

Address:Gorakhpur, Uttar Pradesh, 273001

Sir, Submitted that my mobile had been lost since 4 days ago. Sim of TATA Docomo has also been lost with mobile. I had completed all formalities which should be needed to renew sim and submitted it to my local service provider on dtd 16.11.2015 but still my sim has not been renewed by service provider. I had contacted many times for the same issue but no response received. My lost sim no is. : [protected] (TATA Docomo) Contact No:...
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sselvaprabhu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About data usage & bill

Address:Bangalore, Karnataka, 560032
Website:www.tataphoton.com

Hi,

I have been using tata photon wifi for more than a year. After an year, the speed has been reduced drastically and I was unable to use the data. I filed complaint several times and They said it is their network issue and it will be resolved in 7 days. Even after many days I didnt find any improvement and So I opted for closure. After that they have completely suspended the data and I could not use a single byte of it.br...
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A
Abhinash Guleria
from Bulandshahr, Uttar Pradesh
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Less balance credit in my account

Address:Mohali, Punjab, 140301
Website:tata docomo

I am recharging with 398 combo pack which has 398 full tt and 1gb 3g data. But i have received only 325 balance in my acc. I received a message from site that 325 balance. customer care neglect my call and firstly hold then cut the call. Please resolve the issue otherwise i am complant in consumer forum...
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U
uzai ansari
from Mumbai, Maharashtra
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Speed problem

Address:110019

According to Tata( photon) company the speed of internet that they provided is minimum 2 Mbps but I am getting only.01 Mbps. And even their appellate members are also use less like their executives. They only giving excuses to their customers and make them fool. when I start with it then the speed was O.k. but from last 15 days the speed is too poor to use it. And the company told me that they don't know when their service will be fine. And...
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santosh98716
from Pune, Maharashtra
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Connectivity issue

Address:Ahmedabad, Gujarat, 380014

I had registered an complaint on 24.10.2015 . that i not getting proper 3g network in Ashram road (Ahmadabad) so on what basis you are charging ? i not get any proper answer from customer care Executive and also in the mail also i had not get any satisfied reply from the Tata Docomo . when i called 18.11.2015 on the same issue so one of customer care employees Mr. Jitesh Keswani as he told that your complaint has been closed and the answer...
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M
Manish W
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On recharge issue

Address:440009

When i checked my best offers from my Tata Docomo Sim... (as i do usually before recharging).. it showed 1GB 3G in 99rs. ( i have recharged this offer previously too but on my another tata docomo sim).
When i recharged that offer of 99rs.. i just got 512mb.. concerned i called customer care and then they said that extra benefits will be added within 48 hours.
After 48 hours i contacted customer Care again as i didnt received...
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rineshpk
from Mumbai, Maharashtra
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Offering services for free and charging it later

Address:Ernakulam, Kerala, 682042
Website:tatadocomo.com

I got a call from Tata Docomo saying that there is a special offer for 'call me tune' service. Its a festival offer and giving only for selected customera. Its completely free for one year. I asked them, is there any hidden cost or somthing. But tgey ensured that its absolutly free for one year and asked me to press a number for activation. But got the amount billed for this month. I contacted customer care and now they saying that...
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J
Joshni
from Chennai, Tamil Nadu
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Very Irritating customer Service

Address:Thiruvananthapuram, Kerala, 695581
Website:www.tatadocomo.com/customer-care.aspx

Most of the time, I do online transaction, it is failing. I have high speed net and I am not facing this issue with any other online shopping sites. I never get a response for my complaints in the assured 48 hours. When ever I contact via mail or phone, they tell me that I will get call with in 48 hours. I lost money on 8th August. Now It has been already 3 months, 9 days. Still my complaint remains unsolved.Every time they tell that they...
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Address:Mumbai City, Maharashtra

I travelled on Satara - Pune Stretch yesterday, it took about 4 hours to cover the distance.

Was just not able to figure out why do we have to pay for Toll for these kind of roads & facilities? We have been too tolerant on all this.

The staff on toll at ked shivapur toll booth (are not just indifferent but extremely rude for any discussion on this. This reminds of days when there was only one telephone company...
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N
nawas83
from Mumbai, Maharashtra
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MNP issues with tata docomo

Address:600062

Hi, I am using tata docomo, my mobile no is [protected], I had the very bad network coverage in tata docomo in chennai city. So I was decided to change my network to Aircel using Mobile Network Portability ( MNP ). My request was sent from Aircel to Tata docomo. The is no more outstanding to my mobile. But still the tata docomo peoples will not close my connection to activate the new Aircel network, I was spoke several times with customer...
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chauhan_kumar
from Mumbai, Maharashtra
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3G Service is not working

Address:Udaipur, Rajasthan, 313001
Website:TATA DOCOMO

Hello, I had transferred my service provider from Aircel to TATA DOCOMO for my cell no. [protected]. I am not getting 3G Service. I had tried to contact customer service, but it is very pathetic to contact them.One guy who has picked the call was saying that Tata docomo do not provide 3G Service although I had used Aircel 3G service on TATA Docomo network.Please do the needful. Pawan Kumar...
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kodeeswaran
from Aluva, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received the offered validity of tatadocomo net recharge

Address:560071

My tata docomo mobile No is [protected]. On 04/11/15 I got offer of Rs 93/- for 1 GB 3G data for 30 days validity. I opted for the same, & the dialogue box asked me to press 5 for subscription from mobiles existing balance. after subscription i got only 07 days validity instead of 30 days. On 11/11/15 also I got the same offer and subscribed for Rs 93/- offer and got 7 days validity only. On 11/11/15, I approached customer care executive and...
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Parshant sam
from Mumbai, Maharashtra
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Deduction of 71rs. From my 8398980022

Address:Panipat, Haryana, +91

On nov 8, 2015 i had registered a complaint regarding a deduction of rs 71 from my account [protected]. And they activated roaming pack instead of internet pack . And i recently port my this no. To your company and it was very bad experience for me and i registerd a complaint and no feedback is given . So kindly return my balance ....
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Arun Subbu
from Bengaluru, Karnataka
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A Minute Call Rs. 99!!

Address:560068

A local call charged me Rs.99 just for a minute, where in the balance info it was showing as a data call... I want my money back.. I haven't give any confirmation for any subscription.. My DOCOMO - [protected] Email ID - [protected]@gmail.com...
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Pooja Shaha
from Vasai-Virar, Maharashtra
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Balance deduction

Address:Mumbai City, Maharashtra, 401303
Website:Tata Docomo

My no.[protected], I have recharged on 10nov of rs.66 with talk time of 66. On 13nov balance was deducted of rs.55, i have called customer care spoke to Rupali Salunke (malad) she said your amount deducted bcoz you called vodafone pax. I have not done any international call, just spoke for 30 sec and my balance is nill. Not satisfy with ur service...
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