Tata DoCoMo Complaints & Reviews

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Frauds! No service, no cooperation, just asking for money that too in a harsh tone! Is this a zamindari system wherein one gotta pay even if no 1 from tata comes to resolve the issue and the customer suffers by not getting any connection untill the end? Its tata who forces the customer to quit using its services by giving no connection and then yells for payment!

Dear Customer,

As per the discussion over the call on your number . We would like to inform you that we have registered your concern

regarding wrong emails with docket number:[protected].

For further assistance you can also write a mail to us at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

As per the discussion over the call. We would like to inform you that the amount of Rs. 295/- has got deducted due to

browsing of internet and the same there was no data balance left in your account. However, we have already registered your complaint

regarding balance deduction with docket number: PBR12256928.

For further assistance you can also write a mail to us at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

As per the discussion over the call. We would like to inform you that as per checking our records we found that the amount of Rs. 2/- on[protected] has been deducted from your main balance is due to the activation of a VAS service (music) on your number.

However, the deducted amount of Rs. 17.95/- has been credited in your account with request number: ABAL[protected] and further note that the VAS service on your number has been deactivated as per your request.

Also be informed to avoid balance deductions on your number for VAS services you need to deactivate the service by dialing the number 155223 from your Tata Docomo number.

For further assistance you can also write a mail to us at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.

My No-[protected]
Contact No-[protected]
[protected]@ymail.com

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

As per the discussion over the call on your number. We would like to inform you that we have registered your concern regarding wrong calls for bill payment with docket number:[protected].

Further, kindly note that your current outstanding amount is Rs. 430.55/-

For further assistance you can also write a mail to us at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.

mt tata docomo nuber is [protected] . at 24/08/2014 i requested 5 rs gprs pack and get message your service will be activted with in 3 hour but upto 4 hour my service is not activated then i recharge 298 special pack and get 200 rs talk time and 1.5 gb 3g net then i use upto 20 min and my get msg 5rs gprs pack now activated and also check my 3g data balance which is 32 mb then i calll to customer care they told me u have use 286 mb then i ask where is my remaining that is my actual balance should be 1251 mb they agree and talk to thir senior person but senior person don't attend me then calll again but they don't receive my call .next day i chech my balance which is 30 mb but my actual balance is 1251 mb .i call them but they cut my call.i get my fair data balance

my tata docomo nuber is [protected]. at 24/08/2014 i recharge 253 special pack and got 222 rs talk time only, i am only got massage is that your topup recharge successful. details- mrp Rs 253.0 tt: 222.17, st27.83, PF:3.0, i didn't got my data pack after 1 hours then i calll to customer care they told me your data pack will be activated after 3 hours, than i waited almost 20 hours but after then there is no data pack is activated, i didn't got my 1gb 3g data pack than again when i tired to call a customer service but engaged occure. Please refund my balance or activate my data plan..

my tata docomo number is [protected]. at 24/08/2014 i recharge 253 special pack and got 222 rs talk time only, i am only got massage is that your topup recharge successful. details- mrp Rs 253.0 tt: 222.17, st27.83, PF:3.0, Tranc ID: [protected]. i didn't got my data pack after 1 hours then i calll to customer care they told me your data pack will be activated after 3 hours, than i waited almost 20 hours but after then there is no data pack is activated, i didn't got my 1gb 3g data pack than again when i tired to call a customer service but engaged occure. Please refund my balance or activate my data plan..

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

We regret for the inconvenience caused to you.

As per our discussion over call, please be informed that Rs. 5 gprs pack has been activated on your number. Further we would like to inform you that once the new pack is activated on your number the old one which was activated on your number will be lapsed.

For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.

Dear Customer,

As per the discussion over the call, would like to inform you that your recharge of Rs. 253/- on[protected] has been successfully done and same you have been credited with the benefits as talk-time of Rs. 222/-.

However, as we assured Rs. 253/- talk-time on recharge of Rs. 253/- as the same you have been credited with only talk-time of Rs. 222/-. I am providing the remaining balance of Rs. 253/- to your account with docket number: ABAL[protected]. Kindly check with the same.

For further assistance you can also write a mail to us at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr. Suraneni,

We regret for the inconvenience caused to you.

As per our discussion over call, please be informed that our team is working on this concern

For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Tata Docomo,
Customer care.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

As per the discussion over the call on your number. We would like to inform you that we have refunded you the amount of Rs. 200/- with docket number: ABAL[protected], ABAL[protected]. Kindly check with your balance.

For further assistance you can also write a mail to us at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr. Hemant,

We regret for the inconvenience caused to you.

As per our discussion over call, please be informed if any photon connection is disconnected before Six months of the activation then in time of deactivation there is an additional fee of Rs.1650 adds up to the bill.

We would like to inform you the extra charge in your bill is the Churn Out Fee for Six months. The activation date for your photon connection was 28th March 2014 and the disconnection date was 9th August 2014. Hence the connection was active for less than Six months which caused the Churn Out Fee to be with the final bill.

For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr. Goel,

We regret for the inconvenience caused to you.

As per our discussion over call, kindly note the following information.
1) Disconnection request:

We would like to inform you that we have received your concern of withdrawing the disconnection request which was raised on 23rd August 2014 with service request number[protected] to avoid exit fee charges in your account in a priority basis to resolve it at the earliest and we are working for the same, hence we request you to kindly co-operate with us. We will get back to you shortly.

02) Safe custody information:

We would like to inform you that we can keep your connection in Safe Custody according to the below mentioned features.

I. Connection status will be suspended within the period.
II. Safe Custody facility can be availed up to 90 days.
III. All billed/unbilled amounts should be cleared.
IV. Charges for the service is Rs.75 per month.
V. Within Safe Custody period billing will be stopped.
VI. Connection will be reconnected automatically after Safe Custody period.

Please be informed that the advance rental for 3 months will be completing on 9th Sept 2014 for your above mentioned Tata Photon account, hence rental charges will be levied from 10th Sept 2014. Please do notify us 2 days in advance so that we can process the Safe Custody activation request to stop further billing.

For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Tata Docomo,
Customer care.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

As per the discussion over the call on your number, we would like to inform you that your balance of Rs. 35/- due to activation of VAS service on your number. However, as a goodwill we have refunded you the amount of Rs. 35/- in your account with docket number: ABAL[protected] and the VAS service on your number as been also deactivated.

For further assistance you can also write a mail to us at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

As per the discussion over the call on your number, we would like to inform you that your recharge of Rs. 110/- is not reflecting in your account as the recharge was not successful due to transaction failure. However, in case of any failure transactions the amount will be credited back to the account within 5 to 7 working days from the date of recharge.

If the amount does not reflect within the specified time then you need to check with your bank as the recharge failed during the transaction.

For further assistance you can also write a mail to us at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata just busy to fool people and snatch away money under the pretext of due payment of bills! Bills for what? When a customer is not getting any signals cant use internet, that time where are your customer care people? And after disconnecting the number, then comes your people to threaten customer to sue them. Legal notice my foot! Are you gonna get a clean chit by fooling aware customers? I dont think so. First protect your company, then come and sue me. You are most welcome. Have evidences ready as i have mine which shows you are at fault!

Dear Mr. Singh,

We regret for the inconvenience caused to you.

We tried to speak to you personally on your number to understand your concerns regarding billing. However, we are unable to contact you, since the call was not answered. Please be informed that your connection has been already disconnected and we request you to treat this mail as an acknowledgment for the same.

Further, with reference number[protected] we would like to confirm that your request for billing adjustment of Rs.2537 has been already registered and the same is pending for approval.

For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr. Satyashil,

We regret for the inconvenience caused to you.

As per our discussion over call, please be informed that the amount has been deducted for internet browsing. Hence there is no discrepancy in your account.

For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

We tried to speak to you personally on your number. However, the same was not possible as the number was not reachable.

In this regards, we would like to inform you that we have already registered your complaint regarding balance deduction with docket number: PBR12256263 . Kindly bear with us our concern team will revert you shortly.

For further assistance you can also write a mail to us at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr. Virdi,

We regret for the inconvenience caused to you.

As per our discussion over call, we request you to provide us the scanned copy of the letter to [protected]@tatadocomo.com for further assistance.

For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

We tried to speak to you personally on your number, However, the same was not possible as the number was switched off.

In this regards, we would like to inform you that, we have registered your request regarding receiving alerts of your account with account number:[protected].

For further assistance you can also write a mail to us at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.