Claimed

Tata DoCoMo Complaints & Reviews

2.7
Last updated Jan 19, 2024
Complaints 9255
Resolved
4179
Unresolved
5076
Quick Links
Statistics
Share
Contacts

File a complaint to Tata DoCoMo

Having problems with Tata DoCoMo?

File a complaint and get it resolved by Tata DoCoMo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Tata DoCoMo
Customer Service Contacts

Tata DoCoMo Phone Numbers

Phone
+91 42 2646 2966
561
217

Tata DoCoMo Website

Tata DoCoMo Head Office Address

2 A, Old Ishwar Nagar, Main Mathura Road
New Delhi
New Delhi District
Delhi
India
110065

Tata DoCoMo reviews & complaints page 229

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
somanath.as
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted money prior to my data pack is outdated

Address:Bangalore, Karnataka

Once again I am facing this issue. The Worst ever service providers I have seen is TATA DOCOMO. Are you doing this to lose the customers..? Before my data pack get finished how did you deducted my 170Rs Account balance to zero. And the thing is IK was out of station where I could not even recharge. I sue TATA DOCOMO. Very unhappy. Dont know how others are using this but i really started hating it....
Helpful
Be the first one to find this review helpful
Found this helpful?
10 Comments
Report
Copy
H
haritshah
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service disconnection

Address:Mumbai City, Maharashtra

I had ported my number recently to Tata DoCoMo from Airtel. As per rules, I am supposed to pay the last bill of my previous service provider and submit the receipt to Tata. On Wednesday, my service was disconnected as I had not submitted the receipt of the final bill payment that I made to Airtel. I had paid my final Airtel bill by credit card and I submitted the transaction id to the Tata DoCoMo centre at Fort on Thursday. The customer representative...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
muralishbhat
Report
Copy

careless customer support

Address:Bangalore, Karnataka

I contacted customer care about one complaint, cc person said that my voice is braking and not audible, so I disconnected and tried again but all the time whole day I got automated reply that all their customer care executive are busy and e-mail my problem to their address. This is not first time before this I consulted cc care call disconnected and same story repeated for one balance deduction complaint. (Will refuse to refund for being...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
Viney Bhatia
from Nawanshahr, Punjab
Report
Copy

deduction of money !

Address:Jalandhar, Punjab

my mobile no. is - [protected] (punjab) today i bought new iphone 5 ! when i insert my docomo gsm prepaid sim in it ! docomo deduct 5rs ! i though may b its a confirmation sms to iphone (in US ) thats why 5 rs (international sms ) deducted .. ok fine !! after few hour again they deducted 5 rs ! few hour more it again happen :/ now i just fed up to deducting my money :/ i lost around 20-25 rs in this stupid problem ! please docomo block...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
premjith07
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SERVICE DEFECT

Address:Alappuzha, Kerala

I HAVE SUBMIT THE PROOF FOR CONVERTING THE POSTPAID TO PREPAID IN DOCOMO STORE.THEY DID NOT INITIATE ANY PROCESS ABOUT MY ISSUE.THE CUSTOMER REPRESENTITIVE SAYS THAT HE DOES NOT GET THE PROOF TILL NOW.IS IT MY PROBLEM OR THEIR? PLEASE CONSIDER MY PROBLEM. DOCOMO STORE:MAVELIKARA(PLACE)...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Jaipur, Rajasthan

I have lost my sim card and talked several time to customer care and visited the store at raja park but they are issuing me new sim for my sim no. i am getting problem and i have post the complaint on there website too. But stil not solution so please help me to issue me new sim for my cdma sim No....
Helpful
Be the first one to find this review helpful
Found this helpful?
10 Comments
Report
Copy
A
avinash avin
from Mysore, Karnataka
Report
Copy

about mobilebalance deduction

Am Avinash. My mobile number is [protected]. I got message from "TA HUWWAP ". They deduct 75+14 rupees from my main balance. I register one complaint in 198 coustamer care. But they refund only 30 rupee. Please register my complaint and give my money back....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sandipteraiya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding fraudulent Deduction of mobile prepaid balance

Address:Ahmedabad, Gujarat

Hello sir, Before three days Tata docomo has deducted my balance of Rs. 75 from mo. no. [protected] by doing fraud of activating the any scheme. i have compain at the same time and deactivated that scheme and costumer care has promise to refund the balance.. but now they do not willing to refund by doing excuses. so please take some action regarding this issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dinesh Bhaskaran
from Visakhapatnam, Andhra Pradesh
Report
Copy

not responding after amount paid for new broadband connection

Address:Visakhapatnam, Andhra Pradesh

I am dinesh from Visakhapatnam, on Wednesday I paid 1200 rupees to executive person of tata docomo broadband for new connection and he said that you will get connection within 48 hour and there is no need to pay extra charges.yesteday he called me to pay advance for new connection in our office.In office nobody was there and even his team manager also are not lifting their phone and such a worst responds from office.even a single person is...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
srikanth.i
from Diglur, Maharashtra
Report
Copy

iam in 899 plan but they sent bill is 1919.80

Address:Visakhapatnam, Andhra Pradesh

Tatadocomo is worest service provide in network, my name is srikanth, my number is [protected], i was taken 899 unlimited pack, but they sent bill amontt 1919.80, its almost double of my plan, i was called to 121 but i didnt get good answer, one customercare exicute said" he dont have details about my bill", so plz resolve my bill proble.its cheating....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
V
VGavhane
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim card without intimation closed

Address:Pune, Maharashtra

Dear Complaints officer I have used some mobile no- [protected] on my name from last 4 years some time ago i portability to tata docomo (tata teleservice ) and we have working our some portal -www.link4loans.com and some other portal have tie-up with for authenticate data and their on permission from call and sms .but yesterday i have sms on some mobile no which is authenticate data and my mobile no (sim card ) immidaite disconnected from...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
Vk.brijesh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tata Docomo Overbilling

Address:Mumbai City, Maharashtra

Dear Sir, last year i have purchased a TATA Photon MAX (TATA PHOTON MAX A/C No.[protected] with a plan of Rs. 999 (6 GB + Unlimited plan), where sales executive had assured that it will run with a speed of 6.1 mbps and covering all over India, but as soon i plugged it was not running with mentioned speed and during business tour it loss his network even in Vasai area, after lots of complain not getting a proper reply, so after trying...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
SaravanakumarD
from Bengaluru, Karnataka
Report
Copy

Worst data service

Address:Bangalore, Karnataka

Hi All, I have recently bought Tata Docomo prepaid SIM (no: [protected]). Activated a data pack. I am facing frequent disconnection of data session even in areas where there is full signal. Once data connection went off, I have to switch off and on to get it back. I have got frustrated with Tata Docomo. I offer this wisdom to all those who plan to buy Tata Docmo - "PLEASE DO NOT BUY IT, IT IS TOTAL WASTE & IRRITATING" -Saravana...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:Kolkata, West Bengal

Why is the reason user can't avail conference call facility in Unlimited Call Plan of TATA DOCOMO. I am using a 1299 rental plan, which is the highest rental plan in TATA DOCOMO, but still I can't avail conference call facility. Where as lower rental plan can avail that. Why this discrepancy? I am paying for better service but I am not receiving it....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sunnyzzaman
from Kotamangalam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation and Deactivation of Tata Docomo No. 9038001538

Address:Kolkata, West Bengal

Recently a TATA DOCOMO representative Sumit Roy called me to replace my existing tata photon plus with TATA wi-fi max data card. In doing so, he said that he give me a free tata docomo sim. He said I can use it for one month free of cost and then he will de-activate it. I will not be charged as Rs 500 free local calls provided. In spite of that, I didn't even use that sim and totally forgot about it. You can see there was no usage from my...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Pragati Masuraha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Connection is not disconnected on time and take bill money for months

Address:Mumbai City, Maharashtra

I raised Disconnection Request[protected] months back and asked to disconnect my Tata Photan immediatly for permanent as I was travelling Overseas. They said they will disconnect and it may take some 10 days time, I was ok and I paid 1 Bill for that month too. However, They didnt disconnect the connection till now and charging for Monthly bills unnecessary. Their customer care department dont understand person problem. They do threaten your...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Raunyy
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical Sales Practices followed by TATA sales executive

Address:Mumbai City, Maharashtra

I know its long but please read it. Its important! I would sincerely like to draw your attention to the unethical sales practices followed by one of TATA Photon's sales executive (Mr. Ibrahim Mullaji) (Mob No.: [protected]). I was given his number when I called up at one of your "contact us" Mumbai landline no.[protected]. I called up Ibrahim and enquired about the available plans for wifi dongle. I told him that i need a 10 GB...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
kafeelahmad15
from Saharanpur, Uttar Pradesh
Report
Copy

Internet not connected in my area

Address:Saharanpur, Uttar Pradesh

Tata Docomo Internet not connected in my area last 4 days. My Address- H.NO.13/220 MOhalla Toli Jatwan, Near Sangiyan Saharanpur, Uttarpradesh My Mobile No. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
BhargavaMani
from Ahmedabad, Gujarat
Report
Copy

Not able to send/receive message

I am not able to send messages and the person sending me messages is also not able to send messages.. I switched off and removed my sim and i again assembled but still I got the messages which the person sent.. The person is getting waiting for delivery report and same i am having... Please help me.. I would prefer if you message me the solution i don't prefer call please.. My no. Is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
gauravnayak
from Belgaum, Karnataka
Report
Copy

porting related

Address:Dakshina Kannada, Karnataka

Our mobile number:[protected]. We had applied for porting from Idea Prepaid to Tata Docomo Prepaid GSM on 04-September-2014. Tata DOCOMO Brand Store Address : Essel Center, MG Road, Mangalore. Pincode :575003 But our porting request is not yet sent to the donor operator. Please resolve the issue immediately....
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy