Tata DoCoMo Complaints & Reviews

I was complaining from last one month to stop the unwanted service docomo provide. From last two months i'm getting disturbing advertisement tone before every call i made from my cell phone i called TATA Docomo's customer care service but they didn't accept that they are doing that. so i spent lot of time to make understand that such thing is going on my cell phone, then i made 3-4 calls on help desk but they didn't resolve my complaint...

I had recharged an offer of Rs 149 for 3g in my docomo number -[protected] and then called up customer care and enquired if I had to send any message to activate the same.The cust care executive who did not understand what I had asked for and instead activated the same offer from my balance.Now I am unable to reach them....

I purchased a Photon Max wifi with a post-paid plan, The sales executive told me that it will start next day i.e. 25th Aug 2014, but it didnt started yet and I am not getting any satisfactory response from customer care, They says that they didnt received the documents to activate please contact sales person and sale person is not picking up the phone....

Dear Sir/Madam, Mobile No.- [protected] Circle- Odisha Currently Located at Bangalore I have recharged of Rs.66 for 500 MB 2G Data Validity for 30 days. But from the day 1 I am not able to connect to Internet. I changed my handset (Moto E and Samsung C3322) and tried too. I installed the GPRS settings received through SMS. Then I called to customer care too and as suggested changed the Network Selection from Automatic to Mannual...

I had taken a 3G offer of 149 INR.To activate it I called the customer care and asked if I had to send any message from my number to get it done.He again deducted 149 INR from my balance and recharged the same.I actaully wanted to activate 3G.I lost 149 INR frm my balance...

My Tata Docomo Broadband connection suddenly became non responsive. Called customer care for number of times and dropped mails but no response. At times they did respond but no deadline was given for fixing it and always said there is an issue in your area hence services are interrupted. My consumer rights have been violated as i was never informed about the issue, severity of the issue and by what time it will be fixed. Technical assistance...

Tata photon number [protected] which i used for almost 5 years and recently terminated the connection in June, though i dont know when did Tata officially terminate or disconnect it. I was not getting connection since 17th of June, inspite of mailing several times to [protected]@tatadocomo.com and calling them they never gave me any kind of cooperation. No one responded on time, they closed my service request suddenly without resolving the issue....

Dear Sir, My mobile no is [protected]. I am applied postpaid to prepaid request on Tata Docomo Store (Phase 7) Mohali on dated 28 July 2014 and store staff told me it will be converted with in seven days. After few days I got call from Tata docomo and thay offer me to other cheap plan but I refused and ask him to migrate my no postpaid to prepaid. After some days they cancelled my request and then I reached again Tata Docomo Store and they...

We had raised a request with Tata Docomo to shift the Broadband connection to a new address on 20th Aug, we received the reference number[protected] and assurance that the same will be shifted with SLA period of 7 days, could be 2 days max 7 days, We have been following every day, and each time we were told that someone will visit you today and that the matter will be escalated to higher authorities for quick remediation, Now on...

Today A message showing (Games Club is activated at Rs44.07 for 14days.Bal:Rs1.00 at 27-Aug-14 05:08.To stop, Dial or SMS STOP to 155223(Free)).I have not Subscribe for this VAS.But My Balance was deducted without any information.Please Tata Docomo stop the Games club subscription which i never subscribe before & refund my deducted balance money. My number is [protected]..from Bhubaneswar My email id: [protected]@gmail.com.I hope resolve...

Hi, We have two Idea post paid numbers. ( [protected] and [protected]).In month of July 2014, My father have used MNP service and convert above both numbers from Idea post paid to Tata Docomo prepaid. From July 2014, we used both numbers as prepaid numbers also we have recharged both numbers twice till August 2014. But suddenly out going service of both numbers are stopped. And on 20th August 2014 in coming service is also blocked...

hello, my name is Janakiraman ([protected] / [protected]) and i am from bangalore. recently my outgoing calls were barred. the recorded message says to call customer care on 121.. i tried that but then it says that my outgoing calls are temporarily barred..please solve this issue as soon as possible...

I am using tata docomo photon 3g connection to access internet, we are facing problem of connectivity and we have compliented to tata docomo many times .They have not resolved same.
Note: they have promissed minimum 512 kbps speed, but we are getting below zero (0) kbps.
Please see screen shot for more details on connectivity.

Please contact me on [protected] for any other information....

rasp sir, my name is vijay mob no:[protected].as I have requested for dnd it has been done, but some 52255 message for requesting for some sms purchase is disturbing me.they are locking my incoming calls and sending messages you are having 9 calls missing, 10 calls missing, I am not able to receive my important calls, as soon as my mobile rings there is sms from 52255. I request to stop this sms & call disturbing.my details are here. my...

My name is rajiv I am using tata docomo mobile no.[protected] on monday 24/08/2014 my balance amount of rs 201 is deducted without my information. When next day 25/08/2014 i call to customer care that why should my balance deducted than the customer care operator mr ranjeet said that your data surfing charges deducted. But i told him that i have already 3g data pack activated and my validity is also not over than why should u deducted my balance...

My Number: [protected] From my number amount 44.85rs has been deducted. Asked about this to customer care, I have not activated anything since what was the reason you deduct my balance from main account, Also that what was the reason you take the exact amount that have 44.85rs? What is the VAS I have activated what its original cost. Response from Doco mo CC: "You have double confirmed for activate VAS. Since this is a first time...

Hi I recharged on 21.08.2014 in my tata docomo number [protected] of Rs 252 and Rs 62 (special pack for roaming) through online money was deducted from my SBI account but recharged failed, but still i not got money returned in my account please retrun the money in account.

Thanks
Sandeep kumar...

Dear sir,

Please find the attachment.
My name is sadik maniyar. I am using sim card of tata docomo & mobile no. Is [protected] from last 5 or 6 month on dtd. 22.08.14 i had done a 3g smart life plan recharge for same mobile no. [protected] of rs. 299/- but had given some kind of talk time plan of rs. 1, 280/- for 1 month. I had call the customer care executive for the same for regarding this problem &...

Hi Team My Tata docomo modem number is (photon plus) [protected] My customer relationship number is[protected] I have used this a year back and I have done settlement payment when I have stopped using this I got settlement amount mail recently as a defaulter stating that they will proceed for legal action if amount is not paid I am afraid as the customer contact number is not working and the legal cell is not reachable My current contact...

Again Tata Docomo deducted Rs 295 of my main balance for Internet browsing even i have Internet pack and still have 1.90 MB Internet balance. When i called to customer care, the representatives did not help. So please help me out. My Tata Docomo Number is:[protected]. Date: 25-August-2014...