Tata DoCoMo Complaints & Reviews

I recharged with a 3g 2gb pack, after checking on *191# care no. That docomo has provided as well as on a recent tata docomo plans chart of september 2014! Both said that 2gb 3g at rs.289 ! But when i recharge on my no. [protected] with the same plan! I got only 1.5 gbgb! Not 2gb so i called customer care and they said that the plans have changed yesterday! I am complaining that if plans have changed then why there has been no update on it...

Hi, This is not good thing that after waiting for 20 days for the ticket to resolve, the issue is not addressed. I am facing the issue since last six month and issue not resolved yet. If Tata Docomo already know that the area in which the tata photon is being used having network issues, why the connection is sold. Before providing connection, they have all the address details of the consumer. if they are not able to provide the connectivity...

Hi, This is regarding one of my account[protected] which I have closed long back in March with all payments. Suddenly I got the bill in Aug for this account and without checking the account number I have paid the bill of Rs 1319. I came to know about this descrepency when I got the bill of my actual photon this month. When I compared and traced back, It was a shocking for me. The bill which I have paid and closed the account suddenly how...

Had a terrible experience with the Tata Docomo Internet Service providers. I had to follow up 20 times to get my dongle, after that they disconnected the service without any intimation although I had submitted the documents. Customer executives are not at all trained to provide answers to basic queries. WORST SERVICE PROVIDER I HAVE EVER ENCOUNTERED !! WILL NOT GO FOR THEIR PRODUCTS EVER AGAIN !!...

I am a Tata Indicom broadband customer since 2006(A/c No: ACC[protected], now migrated to Tata Docomo. On 1-July-14, my broadband stopped working. I registered a complaint with the call centre(No:[protected] and was informed that the DSLAM router had to relocated and that it would take a few days. After a week, I had to go to the Tata Docomo/Indicom office (about 15 kms away) and met Mr. Madan Raj[protected], who represented himself as a "Customer...

Hi, I have bought new TATA Docomo prepaid SIM card from TATA Docomo store at Dhole Patil Road, Pune (MH) on Monday, September 8, 2014. I have given xerox of my passport and pan card as proofs along with my photograph. I have paid him INR 50 (SIM charge) & INR 65 as FRC (in advance).The store person has told me that it will take 24 hours to activate a new SIM. However, till this time the SIM is not activated. It isnt latching to the...

I BUY NEW TATA DOCOMO NO. THERE IS LOTS OF PROBLEM NETWORK PROBLEM I buy your postpaid Tata docomo new number. There is lot of problem in yours network. A lot of time network display and not display showing. But Display network but I didn’t call any. When I call this it is not reachable but display network in screen. I complaint 121 and 198 they told me they resolve the problem up to 9 September 2014 today they replay after wait...

Hello, This is Aravind Radhakrishnan from Coimbatore. I ordered Tata photon max wifi 3g device( prepaid ) with initial recharge of 350rs online and received the same on 3rd Sep, A guy from Docomo came for a doorstep delivery and the same person collected the documents for activation of the device. It has been 7 days from the day I received the device, still its not activated. Didn't get any call or sms for verification so far. I have complaint...

Respected Sir, I want to inform you that I am customer of TATA DOCOMO GSM of mobile number [protected], approx. 50 RUPEES deducted from my mobile on within 10 Days i.e 1 September and 10 September 2014. I was checked my balance on 31 August then approx. 200 rupees but when I checked today then I shocked its only Rs. 131. Then I call to customer care they told me that THIS CHARGE IS DEDUCTED BECAUSE you USE INTERNET service and this will...

hello, I did recharge on my Tata Docomo number [protected] with Rs.253 in which I got 230 main balance but it is valid for talkyime and 1GB 3G net pack and i didn't get this balance. So please resolve my issue today itself. thanks and regards shankar hotchandani...

my number is [protected] and[protected] i was recharging my number 150 rs but my number was not recharged and the amount is charged from my account number [protected](IFSC code-000621) pos no 00005077 and txn#[protected] my email account [protected]@gmail.com my alternate number is [protected] plz resolve my issue...

My contact no. [protected] I am Vivek Kumar I got a message recharge Rs.54 and get Rs.40 TT and call rate 25p/min all over india for 30 days I call customer care and confirm about this offer customer care executive told me its correct its special offer for your no. and you have to recharge with in 24hr... I recharged with Rs.54 and I recieved confirmation message from docomo " Hi! STV Recharge Successful.Details: Tranc Id: [protected].Thank...

I have a 8Mbps connection and i'm getting a speed less than 4Mbps. i've logged a compaint a week back and i'm still facing the same issue. the net speed is on a downward trend and what i'm getting right now is just 1Mbps. I'm really dis-satisfied with the time Tata takes to resolve an issue....

sir, i recharged my [protected] on 9 sept.2014 evening for special tarrif by 42 Rs & they had to give me rates on net 3 sec for 1 paisa, off net local 2 sec for 1 paisa & 3 STD sec for 2 paisa but i am not getting this terrif & there is no way to complain to tatadocomo even on docomos web site donot get it register & i tried for 30 min. but form cannot be filled completely this happened 2nd time to me....

my tata docomo no. is [protected]. I have opted for Rs. 50 300MB 3G data plan. At the time of purchasing the plan I was told that this plan is applicable for home as well as in roaming but now that I have used this in roaming I have been charged Rs1073/- as internet usage charges in roaming although the total usage is less than the free 300MB provided. Further note that your network is hopeless with severe connectivity issues everywhere across...

Hello, I used to own a postpaid mobile connection from TATA Docomo when I was in Hyderabad a year ago. I must have missed to pay the final bill of Rs. 1682 as I urgently had to move to Mumbai. I had stopped using the number. After almost a year, today I got a call to the alternate number I had given while getting the connection. It was from someone claiming to be from Delhi ([protected]) saying that there was a legal action on me...

Hi Team, This is regarding my mobile bill. My mobile no is [protected] . I have called to the customer care regarding the 3g plan and they have confirm me that the charges will be proactive basis . so i have activated on 01-Sep-14 ; once i got the last bill which will be generated on 5-Sep-14 they have charged me 299 rs for 3g plan. Now customer care representative is confirming that charges will be monthly basis. As per them i have exceeded...

I am Arvind and i am using tata docomo for more dan 2 month but its the first time that the amount of Rs 44 have been deducted form my balace for feng shui pack which was not subscribed by me. 1st time it got activated on8.9.2014 and rs44 have been deducted from my accont. I tried to deactivate the service but got no response for this. its a cheating with the customers and i kindly request you to take against them to deactivate...

I am Abhishek and i am using tata docomo for more dan 01 years but its the second time that the amount of Rs 30 have been deducted form my balace for feng shui pack which was not subscribed by me. 1st time it got activated on 22.02.2011 and rs30 have been deducted from my accont. I tried to deactivate the service but got no response for this. its a cheating with the customers and i kindly request you to take against them to deactivate dis...

im tata docomo user past 2 years, my number is [protected]. when i dial *232*1# i getting my best offer . in there i getting 13rc get 300 Mb internet, i try to so many time recharge its fail . so many time call customer care, but not getting proper response, so kindly provide me that offer (13RC 300 MB for 15day valitdy)...