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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 233

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A
afrojaalam
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my call charges expensive

Address:Anuppur, Madhya Pradesh

Heloo sir i am a tata cunsumer meri samasya yah hai sir mere number par offer company dawara offer bejakar uska laabh nahi deeya jata to ye tata company apane custmer ko galat jaankary provaied karti hai kyoki mere number par ek offer aaya tha 129 me sabhi caii 1 paisa/2 second 30 paisa per minut lekin hamne 129 ka recharge kia to hame 1.3 paisa/2second mila aisa kyo sir ye jaankaari galat kyo provaide ki gai mujhe apane complent ka solution...
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R
Ranjith Gowda
from Delhi, Delhi
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docomo technical mistake

Address:Bangalore, Karnataka

sir, myself ranjith number([protected]) i activated plan 97 which is 250 minutes local & std minutes but the plan activated was 550 minutes local tata to tata & when i called to customer care they said initalily it would take 24 hrs...after 24 hrs they are now saying it would take anther 72 hrs and so called customer service executive ppls are saying that i cant call to any number...what the hell i pay for my service and i cant call...
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M
mubeen md
from hyderabad, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong calls getting

Address:Hyderabad, Andhra Pradesh

dear sir i am mubeen i am getting wrong calls from tata docomo out of station office regarding some person o name of brahmachary i dont know who is brahma i said so many times but still i am getting calls from [protected] so plz do the needful asap...
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M
maniosiz
from madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Customer Care Service

Address:Madurai, Tamil Nadu

This is information regarding TATA DOCAMO POST PAID Data card. I have faced this worst experience before 1 year. I had bought that data card referred by my friend worked in that concerning outlet. He told me that the net speed upto 3.5 MBPS. But, really It is not at all. So, I decided to disconnect that post paid connection and called to customer care. I had informed clearly to disconnect the connection as many times as possible(approximately...
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S
Swapnil24
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid to Prepaid Conversion delayed

Address:Pune, Maharashtra

I had a tata docomo cdma postpaid number [protected]. SInce I was not using it I had sumitted request to change it to prepaid and submitted required documents at the tatadocomo brandstore in pune on 16th July2014. The CAF No of the form I submitted is [protected]. I also paid the required processing fee/recharge of 196 and had cleared the bill for previous month. There after I received two calls on my alternate number (as my tatadocomo...
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S
sanjaynirman
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Close my no before bill due date and poor service in main city and highly bill without concern

Address:Gwalior, Madhya Pradesh

My tata docomo no [protected], my bill last due date is[protected] ...But company close my incoming andout going no...I m director of nirman ias institute ..My institute run base on students call ...This no in all my advt ...I lossed my aprxmt 1cr ...And tata services are vry poor in my main city ...Thair is no proper signal so i regular losses and in delhi roaming charge is vry high due to other network...And singnals also vry poor...No use...
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A
amitsawant6183
from Mumbai, Maharashtra
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Tata docomo gsm mobile no - 8655523478 not activated

Address:Mumbai City, Maharashtra

Dear Sir/Madam,

I have purchased a new Simcard of TATA DOCOMO GSM NO - [protected] on 14/08/2014 and submitted all KYC documents. But still my number is not activated. Request you to look into the same & revert back.

Thanks & regards,
Amit Sawant
[protected]...
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S
somanath.as
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted money due to false subscription which was not done by customer

Address:Bangalore, Karnataka

TATA DOCO MO is cheating people by subscribing false VAS services. I have not subscribed to any of the services but still they tell that the service is subscribed by me and deducted money from the account. They are not concerned about the customer service, when I asked for the refund they refunded less amount which was not even a 50%. TATA Docomo is a 3rd class service which I saw in my life ever. Who will help the customers in this case..???...
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L
ladol
from Mumbai, Maharashtra
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not giving port number and bill detail on cost care 121

Address:Mumbai City, Maharashtra

as i get the mail from tatadocomo mobile bill i am shocked because it is to much then my regular bill. thats why i call on tata docomo customer care no 121 on 19/08/2014 at 5:30pm i talk with mr nilesh dhyani, he not given me a reply and asked server is not working call tomorrow, from last two days icall on 121 again &again but they are neglecting me thats why i decided to change my service to another network but they are not providing...
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N
Narayan Bain
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Services not provided & given wrong information to customer

Address:Jajpur, Odisha

Dear Mr.Docomo,
I have not understand how much time period are you require?
If you not able to provide good service then bill amount should be debit from monthly payment.
Yet problem not solve by your end, same problem facing still date 17/07/14 time 11.30am


For tour details, please see the attachment .

This is my last mail to you on Monday i will file case against right to information...
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N
Narayan Bain
from Mumbai, Maharashtra
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Services not provided & given wrong information to customer.

Yet my problem is not solve from your end.

1-Speed of inter net not good.
2-Used details on my account given wrong information(Screen shot attached here, it is taken today date-16/08/14).
3-Mob sms used details is also same as above attached copy.so which one is true for me.?
4-System is handle by your end then why we suffer by wrong information from end.
So kindly update/solve my problem on today,...
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L
lumia
from Bengaluru, Karnataka
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Payment made

Address:Bangalore, Karnataka

I am deprived of the services of Tata docomo from March 28, 2014. The bill was sent till 14th of April. Upon disscussion with the Tatadocomo legal departement they negotiated and ask me to pay the Rs 1000 and they promised that they will finally close the account. I have paid the Rs 1021 and shared the acknowledgment number of the payment made and they said now file is closed. Still I got call from the Tata docomo legal department. Could...
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N
ninaddwkr
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfair payment request by Tata Docomo.

Address:Bangalore, Karnataka

I wanted to cancel my Tata Docomo connection for which I had raised requests[protected] and[protected]. On both SR, the case was closed without authorization on my end. Now Tata Docomo is requesting that I pay bills outstanding after I put in the request for closure. Extract of email: Mr/Mrs/M/s. DIWAKAR.S. Ref No:Aug-2014/Amnesty/1989 Sub:- Full and final settlement of your Relationship No:[protected] regarding Tata...
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M
manohar punna
from Gurgaon, Haryana
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Sending bills even after disconnecting services

Address:Bangalore, Karnataka

I have raised the complaints to them several times telling that I have not been using their connection and tried to clear the outstanding. But they have never responded with the right amount to be paid as I stopped using their device in Nov 2012 and they keep charging me till Apr 2013. They did not settle the amount to be paid and keep billing me and resulted in high amount even without using the services. Below is their care less response...
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T
tanteeta
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TATA DOCOMO cheating by deducting amount on the name of internet

Address:Bangalore, Karnataka

TATA DOCOMO is worst service and network everyone knows it. But TATA DOCOMO is highly un authentic network service. They will cheat you in the name of internet yesterday night they cut my amount 234 Rupees i am prepaid customer. I did recharge for future use. Now, they are cheating poor indians every where in iNDIA. Close this TATA DOCOMO network. On the name of internet packs they do deduct once our net plan finish. In night of the night...
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N
nishiS
from Mumbai, Maharashtra
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top up recharge voucher

Address:Rajkot, Gujarat

hello.. while recharging through my tata docomo recharge voucher, some pin digits were accidently scratched as i cannot see those no clearly .what should i do...??? [protected] this is serial. No Tata Docomo no [protected] Kindly help at earliest .....
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D
doyel
from Kolkata, West Bengal
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getting unnecessary messages from 57775 'status'

Address:Hazaribagh, Jharkhand

hi this is madhuparna bose, n my number is [protected], i am getting messages as a 'status' from 57775 regularly and amount is deducted from my account without any notification.i didnt subscribe this service.deactivate this service from my number as soon as possible....
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V
Varghese Kurian
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid activation data~~m19832350

Address:Ahmedabad, Gujarat

TATA DOCOMO Photon [protected] is INTERNET ready now.-
As per the message recd I started using 3 G Wifi dongler. They sent me a bill after 15 days o[censored]se. I paid the bill. From the next day the connection was disconnected.
On enquiry I was told that it was disconnected because of verification is negative. As per the message I have completed all the verification procedures. But ever after 5 days the issue is UNRESOLVED.
VERY...
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A
aravind2114864
from Mumbai, Maharashtra
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Cant send sms to a particular number

Address:Thiruvananthapuram, Kerala

I am Aravind, my phone number is [protected]. I can't send sms to a particular number which is also having Tata Docomo as carrier. I can send sms to other numbers. I contacted the customer care and they said that it will be solved in 4 hours from the date of call (16-August-2014) but still after 9 hours the same problem persists. Please solve this problem as soon as possible....
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Shailenndra
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Additional charges are being demanded, harassment by collection agencies, threat of legal action

Address:Pune, Maharashtra

I was user of Tata docomo GSM mobile no ([protected]) and sent a proper request to disconnect the services in month on 9- April-2014 by email, which has been accepted by them by a written mail on 9'th Apr itself and they mentioned my number will be disconnected within 15 days. They also mentioned there is no due from my side. However instead of disconnecting they continued generating bills and I kept on sending them mails mentioning not...
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