Tata DoCoMo Complaints & Reviews

Sir, my mobile no. is [protected].
Whenever I request for any 2G GPRS Recharge through my balance , it gives an error SMS that This service is not applicable in your area.
I have tried all your pack and all gives the same messege. Customer care says that Tata Docomo has closed its all 2G GPRS recharges in UP West and Uttarakhand, is this temperory or permanent? There are various rumours in our state that you company is going to be closed in our region just like Uninor is closed in Mumbai. Is your company is really going to be closed in our state. If yes , then please inform us so that we can port our number to other operators,
If there is a temperory issue then please also mention here.

Thanks & Regards.

Ankit Negi

Hi.

This is to inform you that the TataDocomo signal is very less at Goripalya behind Abhimaan theatre. So please improve the signal strength in tower. I get only 1point of signal and sometimes it will just show Emergency or No Service. I'm not able to make urgent call at times, all due to this network problem.Also if im using 2G internet on mobile, the internet just stops due to no signal.This is affecting a lot to me as well as many others in same location.Kindly help me with the same.

Thanks in advance,
Shiraz

Hi, pls give back my balance amount of 42 rupees which has been
deducted with out taking the service...you people are really creating
trouble here...i am always outside and suddenly i got message that i
have taken the service called 'Best of bollywood video zone'...i have
not taken this services and dont want it any way...before 1 month also
this happened....pls put back my 42 rupees or i will cancel tata
services and take some other mobile service...this is enough....i have
also wrote message in consumer complaints...

Dear sir,

My tata no [protected]

20 feb 2013 i am using internet but i am not any downloading(UNSEEN SCENES), but tata comapny charges 50/-Rs,
I call to cc they told You download in Flash message from Tata,

In my number activated DND how they send flash message......

I am not saw any flash message and not click or ok and not downloaded anything......

how they detacted 50/-Rs without permission

From
Madhusudhan
[protected]

Without my knowledge Mdeals value added service has beed activated to my no on the date of 19th february 2013.and getting sms for renewed every week. I tried to unsubscribe through calling the number given by Tatadocomo network 155223. But am getting reply you are currently not subscribed. then I called to customer care to refund my balance they are telling "SORRY" we can not refund your balance and also they don't have any answer if again it will deduct then what they will do?

my mobile number [protected]
Hi, pls give back my balance amount of 87/- rupees which has been
deducted with out taking the service...you people are really creating
trouble here...

Sir

I have used online recharge option from TATA Docomo Website.

Through special recharge package options I opted for Recharge Rs.199/- which supposed to give me 500 Mts Local/STD calls for 28 days.

Surprisingly after completion of recharge transaction they have credited Local Tata to Tata mobile calls - 2500 mts which is totally not useful to me.

I was requesting Tata Docomo through [protected]@tatadocomo.com, however they are not in a position to reverse back to my actual desired option.

Tata Docomo team have agreed about the mistake and still dragging the issue even after 48 hour of complaint. We believe they are planning to generate revenue by following cheap tricks.

It could be a great help, if the same looked into.

Ravi
[protected]

Dear sir,
Firstly I want to thank You For your previous help like:SMS Prblm in relaince in 2010-11,
Nd About samsung product..Thank You so much for this kind of help in [protected]. Thank You.

Secondly want to tell u that in 2010 i was in jharkhand now doing engineering in chennai[protected].

So, I m using sim of jharkhand in roaming(chennai).
i was recharged....in [protected]. for GPRS & using this sim in "DONGLE" So there is no any chance of calling from micromax dongle.
I recharged at[protected] at some rs,and my bal. remain aftr activation of gprs about 61(appx) but abv 60.

But when i saw my bal. on[protected] evening , i saw that it was rs 1.01. but i want to knw that how my bal.is deducted from my a/c.
Is it possible by surfing...... i have no activate on web anything lyk that. then why my bal. is deducted.

...........

And once when i called to tatadocomo no. from [protected]. to deactivate my tamil song from callertune.
till today they have not removes tamil caller tune song.
i want only one songs. but he gave me once more song.


I m thankfull to you for your previous help... so i came again with my problm & trust you that u will help me.
I m d student how i will suffer this everytime,I cnt tolerate this one again.
Simply i want to tell to the service provider that plz....return my money back. Or plz.tell me the reason and benefit of the customer that why u deduced my bal. with asking. Okkk..........Otherwise return my bal.

so pz help me and ask about my bal. de deduction without any online registration. or like that. and when tamil song except hindi will remove from my no. [protected]. I need my money back.


Thank You.......Plz help soon.

Your
Kumar Maniratnam
Student
Call Me btwn 4 pm - 9am ( bcz of colg. timing or in saturday and sunday evrytime,)
my permanent no.. [protected] (Call On this No. Docomo)

This no. [protected]( Due to use in dongle, i cn't recieve call)-Docomo

Hi,
My Tata docomo number is [protected]. I was called by a Tata Docomo Sales team to change my existing plan to 1299 plan in which I will get everything free when I am on Tata Docomo Network including the Data. The same thing is updated in their website as well and I will attach a screen shot if possible. When I called customer care to raise a complaint saying that I am not getting 3G when I am in roaming, I got a shocking news that 3G or data is not free when in roaming. I told them clearly that its updated in their website as well, but there is no proper response from them as usual. Everytime there will a interaction with a different supervisor and they always read out a standard script " Will get back to your within 24 hours " but nobody calls. Now I would like to raise a strong consumer complaint against Tata Docomo Mobile network for improper information, fraud and cheating, need a justice.

These are the latest interaction IDs[protected],[protected]. Supervisors I spoke to was Madhusuderan, Chaithanya.

SIR,
MY TATA DOCOMO GSM NUMBER IS [protected] . I RECHARGED RS 76 ON THIS NUMBER FROM ONLINE RECHARGE SITE OF TATA DOCOMO(TATAdocomo.com/online-recharge.aspx). BUT THERE IT IS GIVEN LOCAL 1000 T2T MINS BUT I AM BEING CHARGED FROM MY MAIN BALANCE FOR CALLING A TATA DOCOMO NUMBER.
WHEN I CALLED THE CUSTOMER CARE EXECUTIVE THEY SAID THAT THEY DON'T HAVE ANY NETWORK IN MY DURGAPUR REFGION SO THEY CANT DO ANY THING.
SO WHAT ABOUT MY MONEY?
IF THIS WAS THE PROBLEM WHY THEY CUT THE MONEY WITHOUT SHOWING ME THE PROBLEM?
MY TRANSACTION ID FOR THE RECHARGE IS ' 904646364710000042029276'

SIR PLEASE GO THROUGH IT ITS NOT FAIR .

I'm getting frequent flash messages on my Tata Docomo mobile. My number : +91 [protected].
The message shows- mCheck on Tata - Processing...
I got irritated and complained it to Customer Care but they didn't give a solution and instead said that the problem is with the handset.
Please help me or I will contact to higher autorities.

hi my mobile no. is [protected] without my acknowlegdement ta huwwap and other servises is activate and charged rs.99 two times pls stop and deactivate this servuses and refund my money .thanks

I have a Data Docomo 3G plan. it has the limit of 6GB and it works superb untill those 6GB limit is there. but as soon as it jumps on 2G, it is even worst that dial-up service I used to use in my childhood. They say I can use unlimited 2G service but the service is so crap, I couldhardly use 5MB of data in last 10 days. I am trying to reach their customer case service but on their website after clicking 10 times I have reached toll-free customer care number which is also not reachable or says i am in a queue. I think there ad on TV are very much true but they do have hidden non-complience service issues too.
I am using the service in Pashan area of Pune.

Hi All,
I've taken a new prepaid connection from Tata Docomo. I activated a GPRS 99 pack and its fine. The issue however here is that I use an old nokia (X2-00) (symbian40) phone and the service messages regarding the GPRS balance is irritating. I get around 40 messages as day regarding the GPRS charges and usage and its pissing me off. I spoke to the CC dept. They said me to deactivate service messages in the message settings and restart my phone. This however is of no use. I've done this but still get those buggy messages. Also, I work nearby Inorbit and my office is in the 7th floor. The network coverage here is also absolutely worst. Can docomo do anything in this regards?

Srinivas

Yesterday morning (19.2.2013) I have recharged with 200 RS and I got the full talk time also. Evening I have checked my balance after talking with my relative (30Sec) it shows the call cost is 15P and Balance is just 112.25 only. Near about 80rs is debited without any information.

I have not activated any services till now. Even I am not using caller tone also.

Please check this issue and kindly refund the debitted amount ASAP

Veera

Sir.....
Today Bal 99 & 98rs cut from my tata docomo number [protected].....
Unwantedly bal cut from my number weekly 2 r 3 times.... Pls solve the problem.... And dont activate any services .. I have faced many times this type of problems so dont repeat......

I am using tata docomo postpaid number. I put request on post paid to prepaid change in feb 2. Till now it didn't get changed. I cleared my current and unbilled amount when i raised requested that time till now it is not getting changed but bill generating tata docomo cheating me. I am calling daily and spoke to customer care they are telling it will change tomorrow or else they are telling technical problem i did'nt understand is there any technical problem in more than 18 days. This is the worst customer service i am facing in my life time. I checked with docomo store also they are also telling server problem. If you are not resolve customer query certain time what is the use of having customer care and store. I am very much irritated this customer support. I am keep sending mail to customer care they did'nt respond at all. I lost my hope there after it will
Change or not.

My tata docomo number : [protected]
Ac number :[protected]
Complaint number :[protected]
Name : ravisankar

Hi Sir,
I have recharged my tata docomo number [protected] with 199 - Local/STD Tariff Voucher 199 { 30000 STD/ Local secs. (500 mins.). Validity : 28 Days}. It didn't credit the 500 mins it promised in their website (http://www.tatadocomo.com/online-recharge.aspx - Special recharge , 199).
The transaction ID MCIT[protected]. When I contacted [protected]@tatadocomo.com, I was informed that thye credited 2500 local tata to tata minutes- validity till 03/03 - 15 days. I didn't select it or I couldn't find it in the website. Now I lost my 199 Rs without any useful STD mintes. I want to get the 500 mins STD/Local minutes tata docomo promised in their website.

Thanks

i bought a new Tata docomo connection in Monday 11.02.2013, but stil its not activated, today date is 19.2.2013.
i submitted al the documents, but still i did not receive any response from them,
my new docomo mobile number is [protected].

is that usual problem for everyone to be delay in new connection with no cause???

I have been using Docomo 2G service for 3 years now. Recently in vadodara all the 2G services went down, and now that we inquire about it on the customer care we never get a response. after inquiring a lot wee found that they have set new 2G plans for Vadodara, ahmedabad and jamnagar, that cost almost 20 times those in other cities. I want to know why is this so, And if we even subscribe for these services, the internet connection is not consistent,it connects for just half an hour then disconnects for bout 10 minutes then it starts but is too slow...