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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 310

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X
XSVASU
from Bengaluru, Karnataka
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Service

Address:Bangalore, Karnataka

Please don't switch to Tata Docomo. Offers might be good but customer service is worst. Customer care executives or agents are worse than anyone.
They don't know how to resolve the queries of customers. I'm using service for the past few years but I have decided to change the service provider....
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J
jaykishans
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong plan activation

Address:Ahmedabad, Gujarat

Hi,
I received the message from the company regarding internet plan of Rs 95 with 2.5 GB free Internet for 30 days but when I sent message as directed in message company done cheating and activated wrong plan of Rs 24. With 60 MB free data for one day and now I have requested them to either give benefit as mentioned in message or give rund of 24 and stop internet. But till date no proper revert msg is received. Pl look in to the unique...
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M
mirchy
from Gurgaon, Haryana
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block this no 9238494766

Dear Sir,

My Tata docomo mobile is missing please blocked my no [protected] this is post payed
Please kindly blocking this no

Thanks & Regards,

Sivakumar B

IOTL
pardip orissa...
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A
ashfaqpulsar
from Siddhapur, Gujarat
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activated 3g pack without customer knowledge

Address:Latur, Maharashtra

Tata docomo activated 39 rupee 3g pack without my knowledge on my number [protected]. I use my precious talktime for voice calls only. And I dont have a 3G handset. So it is useless for me. So Docomo please deactivate the same and refund to my balance....
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A
Anuj Sharma
from Mumbai, Maharashtra
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data problem

Address:Bangalore, Karnataka

sir i am not geting data conectin from past few monts as i called docomo care then also they aresolving my problem .my cell phone shows data network status as deacctivated always when i used to brows it says data not subscribed as i had subscribed to 1 gb gprs pack tell them to refund all my mony or to solve my problem as this time aslso iwill be not able to use my data my money will be wast when next time i will call to care theywill tell...
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R
rkrdc123
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tata docomo balance deduction

Address:Amravati, Maharashtra

I have recharged with RS 20 and my balance was reduced to Re 1, again i recharged with 10 and again it was reduced to 1. On 20 jan i have recharged with 250 3g and now on 210 2g 8gb plan but can not connect to internet with TATA.DOCOMO.INTERNET, I need to connect with that hvc setting.

Mob no [protected]...
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S
SUJAIN
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BILL PAY BUT ALWAYS MESSAGE NOT PAID

Address:Ahmedabad, Gujarat

DEAR SIR,

MY TATA DOCOMO POSTPAID MOBILE NO-[protected] AND ACCOUNT NO[protected] THIS MOBILE JAN. 2013 BILL PAYMENT 360/-RS. "EASY BILL COMPANY" THRUE TRANSATION ID NO-471116 AND PAYMENT DATE-4/2/2013 RECEPT NO=4621742 PAYMENT ALL READY PAID AND ATTECH THE BILL RECEIPET
TATA COMPANY AND EASY BILL H.O. AND NEREST TATA OFFICE COMPAIN WITH RECEIPET THREE...
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B
Burri.tin
from Lucknow, Uttar Pradesh
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Wrong activation of scheme

Address:Mumbai City, Maharashtra

I am having tata docomo postpaid service. Few days back some sales person called up and ask me to convert my prepaid to postpaid by giving me some good special plan. So I gave a positive response and activated postpaid service. But after activation I came to know that the scheme plan was totally different from the plan which they had shown me. Now after activation no response is given from the tata customer care and that sales person team....
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M
Murari washani
from Bengaluru, Karnataka
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Deduction of rs.148

Address:Karnataka

Suddenly i got a massage in my mobile number [protected] saying that rs.148 has been deducted from my number for activation of sme pack. Which i dint do. This has happened 6-7 times before for which i got refund. But this time they told me that they will refund me only 50% which i refused to take. Please help me to get me my money back...
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S
saini.vip
from Mumbai, Maharashtra
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High Bill amount is charging on 899 plan

Address:Tamil Nadu

Dear Sir,

My Number is [protected],TATA- DOCOMO connection bill plan is 899/- unlimited. I got a sms yesterday that Please pay Rs 1729.19 immediately for continued services, as my credit limit is 2150. i was just SHELL SHOCKED, like again my bill cycle did not start. I want to know why TATA – DOCOMO is charging this much of amount while it's an unlimited std plan. Can you please check your billing process there is...
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T
tatadocomodongle
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Bill generation

Address:Bangalore, Karnataka

I am a regular customer of Tata Docomo since 5 years. In july i took a connection of tata Docomo 3g Dongle. the dongle MDM number is: [protected]
I submitted a request of converting my Postpaid number to Pre-paid due to some financial problems. I submitted the request on 29th of December with all the documents that i was asked for in INDIRA NAGAR 1st STAGE Store. I was confirmed that it will be done in 3 working days. Since then i have...
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racharya74
from Mumbai, Maharashtra
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Deduction of mobile currency

Address:Belgaum, Karnataka

Since last month they are deducting my mobile balance without giving any information by activating Value Added Services for that reason i called to custmar care they were de-activated those services but after 2days later they were re-activated those service at totaly 4time de-activated that service but still i am facing same problem upto today they were deducted 50 to70Rs ,& know a days custmer care persons not picking call.
br...
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V
vind127
from Hyderabad, Telangana
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putting cases

Address:Hyderabad, Andhra Pradesh

Dear Sir,
Tata docomo people are calling and saying that we have lodged a case against you regarding non payment of bill on [protected]. even we have paid. when we say the same they are asking for receipt. luckily we have that receipt even after one year. if we lost that one shall we make the payment once again to the company.i am not understanding that why this company is black mailing the customers that we have a lodged a case against...
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friendz101
from HELPVILLE, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHEATING DOCOMO

Address:Hyderabad, Andhra Pradesh

hi TATA Docomo users, what a plan docomo you have to cheat people, just example i[censored] recharge with 196 you will get 42000 local sec. story starts here after recharging you will get 700min.(not 42000sec) you can think both are same. it is not, if you make first call you for 65 secs you will be charged from the 700 to 698, and then 2nd call i[censored] made for 30 secs, you will be charged 698 to 697, did u observed anything missing out from ur...
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A
ameerali012
from Nainpur, Madhya Pradesh
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deactivate sim card

Address:Tamil Nadu

sir/madam

i am A.mehar nisha i lost my mobile yesterday.so i will deactivate my sim card details below


my mobile no: [protected]
holders name:a.mehar nisha...
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S
sanketshedekar
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting stable internet connection

Address:Karnataka

I have activated a internet package of 250 for which i get unlimited internet access for one month, but iam not getting a stable connection at all.the connection gets disconnected every 5 minutes, i have complained several times but no action has been taken by the company.so i request you to take a serious action on the company.kindly do the needful....
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ajaysharma595
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of charges from my phone

Address:Sonipat, Haryana

yesterday a hansome amount of 198 rs is deducted from my phone no [protected].Please look into this matter...
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vinosthsruthi
from Delhi, Delhi
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Automatic subscriptions to value added services

Address:Bangalore, Karnataka

I am an customer of TATA Docomo [protected] and I am repeatedly subscribed to value added services automatically without my knowledge. Today I suddenly received a message that I was subscribed to woman health pack and lost 30 rupees. I unsubscribe immediately but my money is gone. during this course of action I came to know that I was also subscribed to some video service and no idea how much I was charged for that. Same instance happened...
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Vineet Maini
from Solan, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Barring of number even after depositing the bill

Address:Hisar, Haryana

I am using Tata Docomo GSM Mobile No.[protected] since last 4-5 years. Earlier it was used as CDMA and since last year it is used as Docomo GSM. My credit limit was Rs.8000/- in CDMA. I am running bussiness thats why my number is spread all over india. I had paid my last bill on 22.01.2013 for Rs.3600/- approx, even then my number is barred since last 10 days. I had contacted all the sources like customer care, telephonically talk with your...
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Anuragdeep
from Mumbai, Maharashtra
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Bill risen from 2100 to 8428 in a day

Address:SAS Nagar, Punjab

I have been shocked to know that my billed amount was Rs 2100 approx and the very next day my bill has risen to Rs 8428. Without any service used by me. Which seems that there was some technical error in DoCoMo bill generation process. ([protected])...
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