Tata DoCoMo Complaints & Reviews

SIM — INCOMING DETAILS

I Want to Details Information About INcoming and Outgoing call at 25/04/2010 of [protected].

My SIM CARD is registered under my name "SAMRESH DUTTA" from BURDWAN.




THANKING YOU.

Dear Kailash,

Please visit any of our nearest Tata DOCOMO outlet or call our customer service number 121 in this regard. Also you can go to this following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards,
Customer Care
Tata DOCOMO

GSM SIM — detail of my nu

call details of my tata docmo prepaid number
i am kailash saw using ur tata docmo company's prepaid connection with
number [protected] and i want the incoming and outgoing details for
last one month. if possible Please send call detail on myemail id
[protected]@gmail.com.as early as possible....

Dear Ms.Deepali,

Kindly provide us your Tata DOCOMO number, your alternate contact number so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

My contact number is [protected]
Alternative Number [protected]

Dear Mr.Gopal,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr. Rajan,

We would like to inform you that as per our records recharge benefits of Rs.129/- is updated successfully towards your Tata docomo number. Hence we request you to check the same .

Thanks and Regards
Customer Care
Tata Docomo

Dear Mr.Choudhary,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr. Choudhary,

We would like to inform you that as per our records recharge benefits of Rs.250/- have been successfully updated towards your Tata docomo number.

However for accessing unlimited data on your Tata docomo number kindly send a SMS as HVC to 52270.Upon which you will receive GPRS settings on your Tata docomo number.


Thanks and Regards
Customer Care
Tata Docomo

Dear Mr.Patel,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Mr.Ahire,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Mr.Bairwa,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Mr.Nara,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr. Nara,


As per the discussion over call on your number [protected] we would like to inform you that we have registered the complaint regarding balance deduction vide docket number PBR12190989 and the same will be resolved by 11-MAR-2013 17:14:15

Thanks and Regards

Customer care

Tata Docomo

Dear Mr.Iyer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr. Iyer,

As per the discussion over call on your number [protected] we would like to inform you that your Tata docomo number does not hold any GPRS balance. Hence we request you to recharge with any GPRS balance any enjoy the services.


Thanks and Regards

Customer care

Tata Docomo

same problem here,
my no. [protected],
[protected]@gmail.com

Dear Mr. Khan,

We tried calling you on your number [protected] but it was not responded. However in order to proceed with your complaint, we request you to revert with the mentioned details to assist better:



¿Name of Access Point:

¿Symbol displaying (E/G):

¿Error prompt:

¿Is it related to any particular time?

¿Is it related to any particular Site?

¿Handset Type:

¿Your city:

¿Area /Sector/ Street Name/Landmark:

¿Village / post:

¿Zilla / tehsil:

¿District:

¿State:

¿Pin code:

¿Indoor/Outdoor:

¿No. of signal bars:

¿From when you are facing this problem:

¿Alternate number


Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr.Chaudhory,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Me too face same problem
[protected]
[protected]@gmail.com

Dear Mr.Nagendra,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr. Nagendra,



We would like to inform you that as per our records we found that your Tata Docomo number [protected] permanently disconnected on 23-FEB-13 due to non usage since from six months and we are unable to provide you the same number. Further, we request you to kindly purchase a new number.



Thanks and Regards,

Customer care

Tata Docomo.

Dear Mr.Dangi,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr. Sanket,



We would like to inform you that the complaint docket number[protected] has been registered with the resolution soon.



Thanks and Regards,

Customer Care

Tata Docomo.

Dear Mr.Nachiyappan,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr. Sreenivasan,


We would like to inform you we are unable to trace the records with the given number. Hence, kindly request you to visit your nearest Tata Docomo outlet in this regards


Thanks and Regards,

Customer Care

Tata Docomo.

My tata docomo number is [protected].I have purchased it on 30th april and submit all required documents.They told me that sim will be activate within
3 days. But still sim is not activated.It's bangalore Sim.
Now tell me what should i do? i am new in bangalore.

Hello,

I have purchased a new tata docomo sim 4 days back by submitting all the required documents and the number is [protected]. They told me that sim will be activated within 2 days. But still sim is not activated.It's bangalore Sim.
Now tell me what should i do? i am new to bangalore.

I bought a Tata docomo sim with no. [protected] on 18th June. Irrespective of the dealers promise, it is not yet activated and no feed back from the dealer or docomo - This is in Bangalore.

even my Sim is also not activated i bought a Sim rs.100 on Monday

Dear Mr.Malhotra,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr.Malhotra,

As per the discussion over call on [protected], confirmed that the issue has been resolved regarding the calling and internet services. However, we request you to kindly revert us at [protected]@tatadocomo.com for further assistance.


Thanks and Regards,
Customer Care,
TATA DOCOMO.

vodafone postpaid 249plan — reqst to not received of bill

Dear sir ,
i am using 249plan but not received of bill last 2month but called in care so find that your bill dicpach or received your father /mother but our family any person not received bill then can you help me in this metter very fastly or who is name of persone when my bill dispatch our home please completed detalis of door step side by side in future my bill only send our emil id - nnaveen _verma @rediffmail.com hard copy of bill very fastly stop i am waitting your action

All post paids are waste paids.

Dear Mr. Bedi,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

"Dear Mr. Jagatjit,



We would like to inform you that as per our records we found that there is no wrong billing and you have been charged correctly as per your usage beyond the credit limit and there is an outstanding amount of Rs.2773 and request you to clear the outstanding amount.



Thanks and Regards,

Customer Care

Tata Docomo.

Dear Customer Care,

Thanks for responding.

My Usage:
1. Voice: Well withing the 249/- plan usage free minutes.

2. Data: Fee Data usage of 300mb on 2G network within the 249/- plan.

My Complaint:

I). No intimation and disconnection on exceeding 300mb usage limit to customer.

ii). Inspite of my repeated calls to customer care for disconnection, no one is willing to issue ticket to that effect.

iii). I have had similar cases with BSNL, Punjab(Chandigarh) Broadband connection (which never got installed on time) and I ended up using Net-Connect with similar consequences. Result, Fault on their part to deliver services on time, consequentially disconnection with apology.

Also, Vodafone, Gurgaon. Thinking they are professionally sound network.(Turns out they are as worse). Consequently disconnection with apology from network for the inconvenience caused to customer.

Now, this is the third time I have opted for a post-paid connection, as sold by one of you salespersons for being cost effective, considering options, I opted for one pre-paid( which I am still using) and One Post-paid, in question.

iii). Let me bring to your notice that a 2G data pack costs Rs. 51/- (2GB download Post Paid) and Rs. 69 /- (2GB in pre-paid) in TataDoCoMo postpaid, please correct me if I am wrong. On what basis is tata-docomo post-paid charging customers such exuberant charges for data usage, knowing very well that the customer will not pay.

This seems to me big tele-com scam to extort money from post-paid customers.

My response:

Please adjust data usage as per market packages to commensurate bill data usage exceeding 300mb limit. which in no case should exceed 69/-
That makes my bill Rs. 249/- +69 /- (2GB data 2G spectrum) = 318/-

I have already paid advance of 500 /- as security deposit. kindly deduct 318/- and refund 500-318 = 182/- to my [protected] pre-paid account of Tata-DoCoMo. kindly intimate by mail or sms to that effect.

And subsequent disconnection, As there is no point in continuing it further, I am happy with Post-paid connection, lot less headache and unsolicited court notices.

Thanks and Best Regards
Jagatjit S. Bedi
[protected]

Correction:

And subsequent disconnection, As there is no point in continuing it further, I am happy with pre-paid connection, lot less headache and unsolicited court notices.

Thanks and Best Regards
Jagatjit S. Bedi
[protected]

Dear Mr.Kumar,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr. Abhinaw,



Tried to call you on [protected] but the same was disconnected by you. However, we would like to inform you that the roaming plan will be applicable when you are under Tata Docomo signal location.



Thanks and Regards,

Customer Care

Tata Docomo.

Hi,

Today I've called Tata Docomo customer care and inquired about Free Roaming Plan, but they told me that no plan is available right now and you will be charged 1rupee/min.But I've heard about plan 46 for free roaming.Can any one tell me whether the plan is there or not?

Thanks & Regards,
Siva.

Dear Mr.Kadri,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Ms. Ummul,



As per the discussion over call on [protected], we would like to inform you that the Vas service has been deactivated and also an amount of Rs. 7.68/- credited back to the account as goodwill.



Thanks and Regards,

Customer Care

Tata Docomo.

Tata Docomo — money back

Evey time my money detected by company though i am already unsubscribed the service pls consider my request

Dear Mr.Singh,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Mr. Deepinder,



As per the discussion over call on [protected], we would like to inform you that the Vas service has been deactivated and the amount of Rs. 70/- credited back to the account as good will and the complaint docket number PBR12190142 has been registered with the resolution date as on 05-MAR-2013.



Thanks and Regards,

Customer Care

Tata Docomo.

Dear Mr.Reddy,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

STILL NOT SOLVED!!

Dear Mr. Vishal,



As per the discussion over call on [protected], we would like to inform you that the amount of Rs.32 has been adjusted in the customer number and VAS service has been deactivated no issue now.



Thanks and Regards,

Customer Care

Tata Docomo.

am a customer of Tata Docomo. My mobile No. is [protected] (Andhra pradesh-hyderabad). It is very difficult to contact their customer care. This company has activated a news pack Rs.30.00/- from my balance. I received their message day before yesterday. They said that I activated .This they have done without my consent. They have automatically activated the pack. I have not activated this pack. I could not get their customer care to deactivate this pack. Earlier also, this company has activated a pack and deducted Rs.60/- from my balance. Once I have told them to stop sending all company messages/packs. Could you help me to get back my balance ?

I mostly unanswer docomo calls for same reason and I never replied to their messages.
Please look into this as soon as possible

I am karthik mobile no:-[protected] from Hyderabad Andhra Pradesh.There was an activation done by the company(docomo) about weight loss pack and 30 rs was cut from my balance.Though i immediately called customer support[protected], they said the servers are down/busy and try again.So the next day[protected] i tried calling there was no connection to customer support.On the third day[protected] when i called they are saying you can only complain before 48 hrs after activating the pack and are not going to resolve my issue.Though i haven't activated the pack, the customer support is saying i activated the pack through some dive-in option, which i haven't done.Please resolve this issue.