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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 304

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S
sanjaysinghchoudhary
from Mumbai, Maharashtra
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second time i recharge not activated still

Address:Madhya Pradesh

I have tata docomo sim no[protected] ^mob nokia 311,ipurchase 3g plan of 250 rs in jan 30days ^feb 30days
but it does not activated by tata docomo, in place of tata if 6yrs child get some food ^ don't pay to owner he will be punished,but no budy can do
anything against tata .I suggest to indians please dont purchase tata docomo 250 3G plans ,I will post this mail daily to all web sites ....
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C
CCPatel12580
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted call and without information cut balance

Address:Surat, Gujarat

I m tired to company call and I was so many time complain about this problem but they are not given Me proper solution. And they was so many time with out my permission active any scream and balance cut. Them network and Internet facility Also so poor. They advertise unlimited net then after they are not provide service. Their network was so poor after 1 gb net plan poor....
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S
Swapnil Bapu Ahire
from Nashik, Maharashtra
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I got Fooled.

Address:Nashik, Maharashtra

On 18 Feb 2013, I recharged with 90 rupees 600 MB 3G data for 30 days as they offered me in the message.
But I used only 200 MB and pack expired even its not been a month and 600 MB benifit.
I called DOCOMO care at the most 4 times.
when their executives denied my request I requested to transfer call to immediate senior level and still not getting any response.
Please look forward to it....
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S
sudhir.bairwa
from Mumbai, Maharashtra
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Balance got deducted due to unnecessary vas activations and services

Address:Maharashtra

4 Different Value Added Services got activated from DOCOMO on my no.[protected]. I was just surfing the net and 3 times some unnecessary service got activated.
Balance of around Rs. 180/- got deducted, which is a Wrong Deduction.
Please restore back my Balance.
Thanks in Advance....
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B
Bhargav Nara
from Bengaluru, Karnataka
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balanced detection

Address:Bangalore, Karnataka

respected sir i am using iPhone 5.i have recharged for 250 i have typed vpn as TATA.DOCOMO.INTERNETHVC i have used for 5mins all my balance was detected without any reason my mobile number is [protected] i[censored] neglected my message or do not respond in 12hrs i will change this faking network..expecting that u will respond to my request and ur customer service is worst...
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A
ashwani kumar advocate
from Mumbai, Maharashtra
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overcharging of money for recharging

Address:Bathinda, Punjab

that on Bhatti road there are three shops selling mobiles without bills and nobody is taking any action. police is involved in matter. for recharging the sim the shopkeepers take overcharge and use abusive language. i am an advocate and serving this representation for cancellation of sale certificate of these shops. without checking ID proof these are allowing sims....
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A
Amit.Iyer1
from Chennai, Tamil Nadu
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Wap cannot be Accessed

Address:Vadodara, Gujarat

Dear Sir/ Madam,

My name is Amit i am a Docomo User my phone number is [protected] When ever i try to connect to the internet the phone shows that "temporary network problem link not available" Error i have tried using different phones and i got the same error. Kindly help me on this issue....
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A
Asmar Khan
from Mumbai, Maharashtra
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cant access internet

Address:Satna, Madhya Pradesh

i cant access internet and after trying for 10-15 times it get connected and disconnect again after 30 mins pls help
mob no. [protected]
[protected]@gmail.com...
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N
NAGENDRA GIRI
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CLOSE OF ACCOUNT

Address:Thane, Maharashtra

SIR, I AM THE REGULAR CUSTOMER OF TATA DOCOMO AND MY MOBILE NO. IS [protected] FROM LAST FEW MONTHS I WAS NOT USING THE SAME NO. BUT FEW DAYS AGO I STARTED THE SAME NO. AND RECHARGED WITH RS. 95 + 30 TOTAL 125.00/- AND I ALSO USING THE SAME BUT AFTER ONE WEEK MY NO. HAS BEEN SWITCHED, AFTER ASKING WITH THE CUSTOMER CARE THEY ARE SAYING THAT YOU WILL NOT GET YOUR BALANCE AND NO SIM WILL BE ACTIVATED. IF THEY WANTED TO DEACTIVATE MY SIM THEN...
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S
Sanket Dangi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Receiving Bills after Account Closure

Address:Bangalore, Karnataka

Dear Sir,

I had raised account closure request(Service Request No.[protected] for my Tata Docomo 3G Dongle (Photon No. [protected]) on 22/10/2012. On the first place, 21 days were taken to process this request. Finally, got a confirmation that my account is closed on 12/11/2012. While making account closure request, I asked them to settle my refundable security deposit Rs.1000 which was not done. Even after that, they kept on...
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S
Srenevasan Vasu Nachiyappan
from Pathankot, Punjab
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SIM ACTIVATION DELAY

Address:Tamil Nadu

I bought a docomo sim [protected] on 21st feb in KARAIKUDI, TAMIL NADU. It hasnt been activated yet... :-(
There is no proper responce from dealer.I bought it using my dads name M Nachiyappan, providing his driving license....
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M
Manish Malhotra
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new faulty telephone instrument

Address:Mumbai City, Maharashtra

after buying a Tata Docomo( account no[protected]~~M[protected] last month. For the last
> one month I have made at least 100 calls to your customer care .
> There are list of issues faced by me
> 1 I was given a faulty instrument which was second hand which took 20 days
> to get it replaced
> 2.Now I have been provided with instrument where sound quality is so poor .
> 3.I HAVE BEEN...
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J
Jag.s.bedi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill of 2773/- on a plan of 249/- (with refundable deposit of 500/-)

Address:Pune, Maharashtra

Dear Concerned,

For a Post Paid plan of Rs. 249/-monthly plan for Number [protected] ( with Advance refundable deposit of 500/-) the SMS informed bill raised after 15 days or so comes to 2773/-.
I am not at all satisfied by your post-paid services. Kindly refund 250/- (to my below mentioned pre-paid account) remaining after deducting 249/- for the plan.

Thanks and Best Regards
Jagatjit S. Bedibr...
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A
abhinaw kumar
from Pune, Maharashtra
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regarding roaming free

Address:Darbhanga, Bihar

i have rechaged my mobile no-[protected] of bihar number of Rs 46 plan to get roaming free in tatadocomo. i got confermation also. but when i am recieving the call it cuts the money from my main account. incoming call is not free.

So, please help me in this regard.

thanks...
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U
Ummul Khair Kadri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfair Deduction by TATA DOCOMO

Address:Thane, Maharashtra

Hi,
MY Tata docomo no is [protected]. Tata Docomo is activated some services on my mobile without my knowledge and cut the balance as a change for that.
Services which is activated on my mobile is below hoppers and must buy(Rs 9 each)
Eventhough i didn't send any message and didn't call any number but they activated the services.

I want my money back....
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D
deepinder
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted without my consent

Address:Chandigarh, Chandigarh

I have TATA DOCOMO number:- [protected].
I am getting unwanted flash ads, and even if I click on 'cancel' on that ad, Rs. 30 get deducted from my account. This has been happening from few days. I have even complaint about it to docomo customer care and also enabled the DND service, but still getting these flash massages and they are deducting huge amount from my account. 1st time they have returned my money, but after that...
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C
Ch Vishal Reddy
from Pedana, Andhra Pradesh
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UNNECESSARY ACTIVATION

Address:Hyderabad, Andhra Pradesh

am a customer of Tata Docomo. My mobile No. is [protected] (Andhra pradesh-hyderabad). It is very difficult to contact their customer care. This company has activated a Parde ke peeche pack and deducted Rs.30.00/- from my balance. I received their message only today - 27.02.13. They said that I activated it on 27.02.13.This they have done without my consent. They have automatically activated the pack. I have not activated this pack. I could...
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Anil Kumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducting money from my account by automatically adding value added services

Address:Krishna, Andhra Pradesh

Deducting money from my account by automaticaly adding value added services without my request
R/Sir,
My mobile No. is [protected]. I have taken services of Tata Docomo Company.

Company automatically added Value Added Services on 26.02.2013 and deducted Rs. 30/- from my account and sent messages as below
"Hi! You have successfully subscribed to offer of the day service on TATA at Rs30/30days till...
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V
Vibin George
from Bengaluru, Karnataka
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BENEFIT STILL NOT RECEIVED

Address:Bangalore, Karnataka

hello ,

since i am unable to comment back on the previous complaint i am raising a new complaint. i had registered a new complaint during the same call i received from the customer care and raised a ref number - PSMR[protected] in which i wanted 45 and 23 pack to be cancelled and the 129 and 6 pack to be activated. i received a call on feb 25th saying 129 has been activated and Rs 6 pack will be activated in 4 hours. and the...
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c_muthuk
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Post Paid connection not Activated

Address:Chennai, Tamil Nadu

I bought a SIM Card from the TATA Docomo Stall held @ my offic premises. But even after a month, number was not activated and the dealer who sold the card is also not responsive.

Reaching customer care executive is a challenge. Hence I decided to surrender the card. But they are not ready to get back their SIM also. whenever I am reporting, they are asking for stupid 48 hours time every time. Thank God that I got to know about...
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