Tata Docomo — Dissatisfactory services and customer care | |
I requested for service pack activation in july worth rs.136 providing unlimited whatsapp for 180 days but there onwards i'm being charged from my balance instead of pack. I called customer care executive several times but no action was taken that could resolve the problem. Kindly see to it. I have been using services of tata docomo for over 4 years and its a disregard. Was this information helpful? | |
Tata DoCoMo customer support has been notified about the posted complaint. | |
4 Comments | |
Comments
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,
We regret for the inconvenience caused to you.
As per our discussion over call, please be informed that the amount has been deducted for Internet browsing. Further we would like to inform you that we have refunded the amount of Rs. 100 vide docket number ABAL[protected].
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We regret for the inconvenience caused to you.
As per our discussion over call, please be informed that the amount has been deducted for Internet browsing. Further we would like to inform you that we have refunded the amount of Rs. 100 vide docket number ABAL[protected].
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
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2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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Customer Care
Tata DOCOMO.