Tata DoCoMo Complaints & Reviews

Hi,

I take a connection recently with TATA photon for WIFI in moth of June 2014 but there connection only work for one or two week after that i am facing serious problem of network dropping and speed also not good. so i want to disconnect there service and want my money refund however they are not taking there data card back and not refunding money as per there advertisement and sale agent there service is not working but...

a message from Tata docomo showing - (Gamesclub is extended at Rs. 53.86 fro 17days. Bal:Rs1.00 at 23-jul-14 10:07. To stop, Dial or SMS STOP to 155223 (Free)) I have never subscripted for this, But money is deducted without intimation. .Pls Tata Docomo stop the Gameclub subscription which i never subscripted before & give a refund for my stolen balance money. My number is [protected]..from Hyderabad My email id: [protected]@gmail.com Hoping...

Hi T24, There is serious complain about your recharge plan. I am your regular user, I have seen your message on mobile screen that there is a offer of Rs. 38 get 25 p/min to all mobile in india. I did the recharge on 12th July 2014 ( Time 12:45pm). But I have received the message that I will be get benifited 100 minutes free for local mobile which will be activated next 48 hrs. Two way, I was cheated by your network, First you...

I have purchased a Tata Docomo Photon Max WiFi from Tata Docomo Online Shop (shop.tatadocomo.com) on[protected]. *MY INVOICE # :EC[protected]* I received the device on the 14th as prompted. I have been trying to get my Photon activated ever since then. Its a sad state where you have to spend 1 hour min each day to talk to the customer care to have this activated. It took me a couple of calls to get the cutomer care number where i can talk...

Here I am due to an unwanted call disturbing me from last 2 days. Even they threaten me over the phone using slang. I want to make an complaint against that number and want to stop them. I also make an complaints to local police station also. The disturbing number is of TATA DOCOMO from Tamilnadu circle and the number is [protected]. Waiting for a quick and positive response....

from 1 month i have been asking for migration of my post paid connection to prepaid and requested for the same but the tata docomo people closed my request without notifying me and not migrating my sim instead they started generating bills.

then After paying off the bills when i asked for cancellation of number they say the migration request is open.

Now they are neither taking my cancellation request nor migrating...

On 19th july, i was browsing, balance was 360Rs, and it had 111 MB data balance, 20th morning i saw the balance it was 9.62 rs, later i asked the customer care, they told all https:// websites are chargeable and http:// are not chargeable, but i told that i was using this plan many times it didnt happen, and next for checking purpose i opened google homepage, balance went to 0.62 rs., that means for opening google, 9rs deducted means, no...

Dear Sir/Madam, I have taken broad band connection from Tata Docoma last week of April 2014 and it was not functioning since begging due to lack of infrastructure from their end. Hence decided to cancel and close account immediately. I also sent a mail to them after talking with their customer care number and I got the below acknowledgement. But till now they didn't cancel/close my account and asking me to Pay the Bill till date (22nd...

i have taken a CUG connection for my office use around 10 connections, you know my billing date is 7th and the due date is 24th every month, but from 18 onwards you will be receiving e-mail, msg and phone call to every conncetion of you CUG its really disgusting, i have called to their customer care they told and wont be receive mails and messages but its been continuing for over a year,...

Dear Sir My number is [protected]. The internet speed is very good for me ie 20kbps but now it is below 5kbps since 4 months. I call customer care but the customer care exe. told me that it will be solved within 1-2 days.But it is not solved.So please solve the problem as soon as possible for which it is easier to browse the internet for me. Thanks Mob. no- [protected] mail id- [protected]@gmail.com...

Hi, This is Rahim I bought a Tata Docomo Wifi from Docomo store at Thippasandra and simultaneously checked for a UL plan for a phone connection bcoz i have been shuttling btwn cities i wanted sum connection where i get unlimited calls and messages + 2GB 3G data post 2 GB its Unlimited 2G data, i clarified it with Disney Philip (sales person who sold me ths connection) 4-5 times before i confirmed to buy this connection he said be rest...

I had an outstanding balance of around 2400(Account - [protected]) which was supposed to get transferred after I do a valid recharge before the expired date. I did a recharge of 50 rs which as per the site says is a valid recharge(Attached is the screen shot), however the customer care says that its not a valid recharge and says it is not mandatory for the organization to provide complete information online....

Hello Sir/Madam, I have recharged my photon([protected]) online dated on 28th March 2014 at 3 A.M through Doco mo Website with an amount of Rs 750/-(3 GB Unlimited).My amount is debited from my account but my photon was not recharged.Same day at 8 A.M I given complaint to customer care.They told me that the problem will be resolved with in 2 to 3 working days and I can recharge my photon again.So I recharged my photon again through Tatadocomo...

Yessterday, at 4.32 pM, i use internet for facebook and wats up at tnat time.and That time my internet balance was 91 mb.and for that use of internet 46 rs deducted from my Main balance account.i also complained about this problem to custemer care excutive, But they have not any respoNce, i Am very disAppOiNted, as a regular custemer of tata docomo, i expect you help me, And this proBlems is happening maximum times and our conversation witH...

After paying the final settlement amount still I am getting calls for collection from [protected]. The lady was trying to intimidate me and her tone was very harsh, she was illiterate. I already talked to Tata Docomo's Advocate deshmukh on number [protected] and after discussion she told me to pay the bill till januray which is the legitimate amount and she will close the issue. We payed the amount and details are given below. Transaction...

first time i have activated Net plan and start browsing, when my net balance is over they didn't inform me and start deduction form my main balance, then i make complain but didn't get any respond, but this time i have 2 MB balance remaining in my Net Balance then also they deducted from my main balance, atleast they have to inform that your net balance is over and for further browsing we are going to charge from your main balance...

sir, this is my number [protected] am getting continue missed called disturbance and messages from this number. Many times i gave the warning to that person I don't know whether it is girl or boy . Please help me I wants the details of this threw only on my mail id shubha.[protected]@gmail.com because my dad using this number. Kindly please help me sir. Thank you...

Hello, I purchased Tata Photon Max Wi-fi connection from Tata Docomo shop online on 8th July 2014. I received the device on Saturday i.e. 12th July 2014 and also submitted all the required documents to the representative who delivered the device. I waited till tuesday (15th July) for my device activation as suggested by the rep but no one even bothered to call me or activate my device. Since then i've called Customer Care on [protected] and...

I have been to tata docomo store east which is at matunga east. (kingcircle). I wanted to convert my postpaid connection into prepaid. .but they not ready to do it.they are like you should visit another store. why should I go to another store if matunga Is near me. and the staff over don't have sense. When I went. They told me to wait for 10 mins. bad and worst service by tata docomo....

I had taken a new Photon Max Wifi connection on Wednesday 16 July 2014. Till now I have not received the confirmation message needed to activate my device. If this is how its going to work then I would rather return the device and get a refund. Please do something soon. I am a Tata employee myself and its disgusting to see such behaviour....