Tata Docomo — Unauthorized charge of 75 rs | |||
On 11 june 2014 when i was used 3g internet of tata docomo suddendly i had recived a message from tata docomo in which they charged 75 rs from my balance for activation of "movie world" which i did not activate.When i called customer care mr.Pradeep was there and he said here is server problem so i can not help you and also said to me call agian later ...Still now my problem is not solve. Rishi mishra Was this information helpful? | |||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Mr.Mishra,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr.Mishra,
We regret for the inconvenience caused to you.
We tried to speak to you personally on your mobile number to understand your concern regarding balance deductions. However, we were unable to contact you since your mobile was switched off.
We would like to inform you that your amount of Rs.75/- has been deducted on[protected] for activation of value added service Movie World.
However, as a one time goodwill gesture we have credited Rs. 75/- to your number on[protected] vide docket number ABAL[protected].
Also, as checked in our database there are no value added services active on your number. Kindly make a note of the same.
For further assistance mail us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We regret for the inconvenience caused to you.
We tried to speak to you personally on your mobile number to understand your concern regarding balance deductions. However, we were unable to contact you since your mobile was switched off.
We would like to inform you that your amount of Rs.75/- has been deducted on[protected] for activation of value added service Movie World.
However, as a one time goodwill gesture we have credited Rs. 75/- to your number on[protected] vide docket number ABAL[protected].
Also, as checked in our database there are no value added services active on your number. Kindly make a note of the same.
For further assistance mail us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
My mob no is [protected] my balance is deducted of 75 rup..plz return me it
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plz solve my problem