Tata DoCoMo Complaints & Reviews

Dear Sir,

Tata docomo has activate post paid sim without any verification.I have talk Tata Docomo customer care, ha told your verification is positive.I have received Tata Docomo Post paid sim as it is same.not opened envelop nor sim card remove from pattern.I khow about number is activate & monthly rental applicable from April, May & June & monthly rental is 225 Rs+service tax.
Kindly see this matter.br...

I clicked on "Buy online" at the Tata Docomo website for photon wifi dongle. The DSA who came to deliver the wifi dongle collected Rs 5000 and gave me a receipt in my name and took the KYC papers. I had 3 months unlimited usage. Photon no-[protected]. After 3 months, I wish to change my plan, then I come to know that my number is activated under "corporate segment" and that I cannot get the plans as published on website. I register complaints...

My wifi number is [protected] and not working from last 4 days. Call getting disconnected automatically whenever I am trying to reach customer services. wifi stop working every two hours in a day. Worst service ... Help ASAP Peyush [protected]...

Dear Docomo Team, I miserably fail to understand how and when to communicate to you guys. I have registered a complaint on 28th may 2014, reference no[protected] for which i was promised a resolution by 2nd june. However, i received the message saying the issue is resolved on 1st june but since then i have been receiving calls from your varioous CE's/inter dept people saying that this issue cannot be resolved and i will be charged for...

Hi, First I say i have worst experience with you guys. Although i am involve with tata photon last 5 years. Let's tell u in detail: recently i have upgraded my existing connection with WIFI and promised by the customer care agent it will be activated in 1/2 hour. But next day it not activated and call to customer care then promised it will be working next day morning, , but next morning it still not working, call again to customer...

hai, sir, ur customer care deduct my balance of Rs. 51 from my No. [protected]. They inform me that ur balance deduct through O/G call on 54321 no. But I not make any call on abovesaid No. ur customer care fraud against me. and deduct my balance. So Plz I request to YOU that You return my balance immediately.I[censored] fail to do so I will legal action on this fraud by customer care. With regard, Navin Kr. Rathour Advocate Delhi High Court......

Having purchased 3G stick, I am forced to run around for technical issues. Service executives do not take my phone though they were chasing me for selling the stick. technical team disconnects the phone when you try to explain something.I don't know what to do with it S Menon [protected]...

hai, sir, ur customer care deduct my balance of Rs. 51. They inform me that ur balance deduct through O/G call on 54321 no. But I not make any call on abovesaid No. ur customer care fraud against me. and deduct my balance. So Plz I request to YOU that You return my balance immediately.I[censored] fail to do so I will legal action on this fraud by customer care.
With regard,
Navin Kr. Rathour
Advocate
Delhi High Court...

I am using TATA DOCOMO postpaid number. i put request on post paid to prepaid change. Till now it didn't get changed .i cleared my current and unbilled amount when i raised requested that time till now it is not getting changed but bill generating TATA DOCOMO cheating me.i am calling daily and spoke to customer care they are telling it will change tomorrow or else they are telling technical problem i did'nt understand is there any technical...

I'm John and my number is [protected]. On 23 June 2014 at around 4.40am I got a message from Docomo stating "Movie World is activated at Rs75.0 for 60days. Bal:Rs126.18 at 23-Jun-14 04:06. To stop, Dial or SMS STOP to 155223(Free)" Of course, Rs 75 was reduced from my balance. I never activated any such pack (I did not even get a request to activate it, in the first place. So we can rule out accidental activation). This message came out...

I am here to make complaint against Fraud bills, Tata Photon Plus customer service and billing. Myself Chandrakant Dandekar, Photon plus account number as below Account No.:[protected] Photon plus No.: [protected] Customer Name: Chandrakant Dandekar Location: Mumbai Contact Number: [protected]. Brought a Tata Photon plus postpaid connection on dated 30/11/2013 from Mr. Amol Shere ([protected]) with plan 2GB unlimited @Rs. 350/- as...

I went to docomo office to exchange my sim for the lost one. they have exchanged it. but I have told them to track my lost mobile using IMEI number. I have already filed FIR for my lost phone. I have told docomo representatvie about it. and also showed them the proof of the true owner of that mobile. but thay said no to trace the mobile. Please help me for this. I have pruchased my moblie for 19090 rs. Model no. is Sony Xperia P LT22i...

I got a new sim card of tata docomo in karnataka 8 days back and its still not activated. I got It from The Mobile Store and they charged me 100 rs for simcard but still they did not activated. here is the no of the my new sim card :[protected]. and IMSI:[protected]...

I have purchased New OMH Prepay SIM (# [protected]) on last Friday at Velachery Brand store - Chennai the SIM is not Activated yet, Yesterday i went to Brand store where i purchased SIM they said will check and confirm but they said we forwarded your application like that. It is almost 1 week duration to activate a New SIM. It totally upset for me with Tata Docomo....

Respected sir,
My Tata docomo mobile number is [protected]. I have recharged my phone with RC.38 which gives me 20 TT+ 25/min. 48 hours were completed even I don't get any special balance.I am not able to connect to customer care with my phone. Your services are disabled, this is response that i am getting while trying to connect with the customer care. Please solve my problem...

Yours obediently,
M.Srinivas...

hello sir/mad my name is akbardeen i am using docomo sim 1year above but now deaativate my sim what reasen idont'o please reactivate my sim all redy my proof submited you whant one more no broblem i am sending email reactivate no [protected] my email id [protected]@gmail.com...

I purchased a Tata Docomo 3G connection ( number.-[protected], Account no[protected] on 28 jan 2014 under 5GB @ Rs.400 quarterly annual rental plan initially. I got the connection disconnected 22th May Aug 2014. Afterwards I received a bill of Rs.1, 951.43( bill no -- [protected]) on 19 Jun 14 including one time payment of 1650 Rs. after I disconnected the connection mentioning that as I have disconnected the connection before six months,...

Sir,

Yesterday i have replaced my old sim because of some network problem from parimal garden docomo office ahmedabad.

the sales executive assured me that the new card activated within 3-4 hours, but still not activate that card, more than 18 hours passed.

when i say him to gave me contact no of that office he refused to gave me number and say we haven`t number in office....

My Photon number is [protected]. I've been a Tata Photon customer for the last 7 years and had a Tata Photon + connection which was satisfactory. Tata sold me a Tata Photon Wifi Max and charged Rs 2000 for it. Later on I discovered that there was a customer upgrade pack which I would have been eligible for costing only Rs 1000. So they did not inform me about this when I bought the device. Moreover when I tested the device it gave me 2MB +...

Hi Sir, I have a Tata Docomo postpaid connection([protected]) few months back and recently i noticed in my bill they have added "GSM NEW ALL INDIA 600 SMS [protected]@29 Monthly Re" plane to my number last 4 months i was paying for that free off cost without using, Recently i was raised a complaint[protected] on this issue they said you are asked to activate this service, I really shock and i dont know when i did this, I am sure for i never do...