Tata DoCoMo Complaints & Reviews

Dear sir, I requested to stop and deactivate all services on my tata photon plus Internet dongle baring no [protected] on 05/May/2014. ON 09 may 2014 they mailed that request was closed due to some technical problems. Again after one week i had approached to deactivate my dongle but there is no response from them. Again on 21/05/2014 contacted them same response from that side, though i am not interested in using their services they are...

when i was trying to fix a password for my mobile in security settings i went to a option call pin code which then forwarded to PUK code and i even tried to make that using my own mobile number and later it displayed a message that "sim has bloced". i dont know why? My docomo mobile number is [protected](blocked number). my alternative number is [protected]. please solve my problem immediately, i don't even have a other docomo number to call...

I had lost my TATA DOCOMO SIM card about a year ago. The mobile number is [protected]. Please provide me with last 30 messages on this number. If possible please send it to me on [protected]@gmail.com. Otherwise block this number for further misuse. Thank You Regards, Samir Shelar....

I have a photon plus dongle. Just recharged it to 28 days 11 GB plan worth Rs 1205. However, the data rate I am getting is not of Photon Plus, Its of Photon Whiz connection whcih is very low. I tried reconnecting it several times, uninstalled and reinstalled it agin, but facing the same issue. Tried calling on helpline number [protected] but it always says busy. Tata Photon Plus Number : [protected]...

My number is [protected]. I had done a recharge of 249 for which I was provided 3GB of data for 2 months. Apart from that I had a talktime balance of around Rs 200. Four days later I noticed that the talktime balance had been reduced to zero. Also the data balance was zero. I called the customer care to enquire about the same. I came to know that the 249 plan had been overdone by a Rs 15 recharge I had done using coupons I had received...

I was harassed by docomo customer care Raipur (C.G.) [protected] person who called me more than 6 times and used abusing words when i said I don't need post paid connection and any calls for this purpose. The person name was Neha and she challenged me to go and complain anywhere and used abusing words for me. How can I expect such behaviour from a customer care person, they need to apologize...

Dear Sir/Madam, I bought new DOCOMO SIM by last 2 months before and my details are as follows, Name:V.Jeyabalaji Mobile no:[protected] Dealer: Near Check post, oddanchatram, Dindigul district Offer : Rs 1200/12 months The dealer confirmed with Docomo office (before buying the SIM) that it comes under Rs 1200 offer and Rs 100 will be added every month against Rs. 50 Recharge. So last 3/5/14 I recharged with Rs 50 and Rs 100 is...

Tata DoCoMo has deducted rs 50 from my main account balance today at 5:47pm for I player subscription all though I have never got any source to activate the service, when I asked the customer care they said you have activated it through internet while you were surfing, Then I said ohk if I have activated this service and tatadocomo has charged me the please provide me complete information about the service. Then the official said they don't...

I am facing network issue at my place due to which i had raised a complaint. They called me back regarding the issue and said they would be visiting my place to check the network and resolve it but as they never turned out rather every time they gave a call an extended the resolving time as well as date. I am totally frustrated with the kind of service they are providing to a post-paid customer . Its annoying and its total mental harassment....

Dear Sir There was a call from no [protected] stating that the person is calling from Tees Hazari Court Delhi and that a complaint has been filed against me that there is an outstanding of rs 870 on my previously used tata photon no [protected] which has been disconnected long time back...There has been no contact from Tata people regarding this matter...Is this a way developed by Tata Photon people of extortion of money from people who have...

Hi. Today at 0049 hrs I recharged my no. [protected] with rs 35 top-up and I got rs 28. I also have rs 69 rate cutter(local/std 1p/2s) activated on my mobile. I talked only 9 mins and in afternoon I saw my balance was 0. I called customer care they told may be we dont have your deduction details call after few hours. I am trying 198 now but unable to call. Its not connecting to customer care after pressing 9. Please help in returning...

We are disgusted with the services provided from TATA to us. We have purchased a Tata solar water heater from SVMarketing India pvt ltd. Bangalore on 2nd Feb and from last 3 months we are struggling to get it started. The solar was leaking from the first day, which was informed to customer support and the agency. Not once but at least 5 visits was made by TATA and their team and it was informed to us that the solar will be replaced as it...

Hi, My credit limit is 800 rs and I got the sms from Tata docomo that the usage of Rs 1426 on your GSM Mobile No [protected] has crossed the credit limit and your outgoing services have been blocked. I have been asked to pay the bill for Rs 1426 Rs. Why should I pay this much bill if my credit limit is just 800 Rs. Why didn't I got any notification when that amount was crossed. I'm really pissed off and even after calling the customer care...

I was using the 499 Internet plan. By 17 May my data balance went down to 4MB(got to know later). But Still I was browsing the Internet, within few minutes my main balance of Rs.211 got deduced. While I enquired with the customer care, they were saying as I'm consuming huge data, instead of deducting from the data balance they deducted from main balance. They are suppose to inform me as I reached the data balance limit by SMS or at least...

Hi last month 20th I was recharged my mobile with 499, which gives me 500 rupees talk time and 2gb internet. This pack has a validity of 2 months. So that was shown until today now suddenly it's saying that insuffient balance to connect internet, but I have 1900 mb. This pack need to expire on[protected] not today. This is ridiculous. These network people cheating customers and causing inconvenience. Please sort my problem Prashanth [protected]...

This is Rajesh, i have used the tata photon data card no [protected] from 19 June 2013 to 23 April 2014. And i have applied for the cancellation of account on same date 23 April 2014 and paid the full bill with zero due on that date. And i have been told that my request for the cancellation has been forwarded to the concern team with reference number[protected]. and the same mail was shown bellow. but my account was not cancelled yet. And...

Hi, I am Manoj, My Mobile Number is [protected]. I get the request from Docomo to migrate from Post Paid to Pre Paid on May 10th, My request number is[protected]. After getting, i submitted all the necessary docoments in Tata Docomo Store - Thoraipakkam. Still there is no migration, if i called customer care, they are again asking me to submit the Documents, we didnt receive any documents from store. But i saw, the documents was moved from...

Hi Tatadocomo,

Please stop sending this unwanted Flash SMS which is frustrating.
Even I called to the customer care executive and saying we are stopping this messages but still same, no change
It is request you to please stop sending me flash messages .

Thnaks annd Regards,
Mob - [protected](Maharastra)...

Its been 5 months since I converted my Tata Docomo Postpaid connection number ([protected]) to prepaid, but i haven't received refund of the security deposit (Rs.500) Please arrange for the refund, address and other account details attached.....

Please trace these numbers [protected] the owner of this number send me objectional calls and nasty SMS between 11.00 PM to 12.00AM last 10 days but on the other time cellphone remains switch off so i badly need the Name and address of this user. So I request you to send its name and address on my e-mail address ([protected]@gmail.com) Soumya Ray...