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Updated: Apr 17, 2026
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1
12Deepak12
from Hyderabad, Telangana
Jun 5, 2014
Resolved
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Resolved

Address: Dehradun, Uttarakhand

I bought a lumia phone which has an offer of 3gb 3g data for 3 months. This data offer is valid till 30.06.2014. So, I bought a new docomo connection hoping that I will get my data offer on my account. I bought the phone & inserted my docomo sim in that phone. I waited for 3 days that this plan would be activated automatically but even after 3 days nothing happened, I requested the company to give me my data offer . At first they said that we need your Imei number etc so I gave them all the requisite things they asked. But then they became so reluctant they don't even listen to me & used to give abrupt replies to my e-mails. I send them 9-10 emails but they just told me that "we are working at your concern. Kindly co-operate with us" but nothing happened & the worst part happened when they told me that "this pack has already been activated on your account at 05.07.2013. I mean it's rubbish. How can this be possible when this offer came into existence on October so how could this be already be activated on my account at July. Even I bought the sim 10 days ago so it is not possible that this can be activated on my account at 05.07.2013. Moreover, this data offer is only for lumia 625 which came to India on the month of February so how could this be already activated on my account. It's unfair & just a way to make innocent people fool.
Aug 14, 2020
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
View replies
Dear Mr.Deepak,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Reply
My docomo number is [protected], alternate number is [protected] & my email id is [protected]@yahoo.in
Reply
Dear Mr.Deepak,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Reply
Dear Mr.Deepak,

We regret for the inconvenience caused to you.
We tried to speak to you personally on your number regarding Handset bundled offer. However, we were unable to contact you, since your call was not answered.
We would like to inform you that the handset bundled offer has been already credited to your number in the past.
However, as an exception you will be credited with 3GB 3G data to your number within 72 working hours. Request you to bear with us within the interim.
For further assistance mail us at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.
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    A
    ajayjohn
    from Bengaluru, Karnataka
    Jun 4, 2014
    Resolved
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    Resolved

    Address: Pune, Maharashtra

    I have had a Tata Docomo Broadband connection (Account no.[protected] for the past one year. I had raised a complaint on 18th March that my connection was dead and there was no response from your side. The repairs did not happen even until 29th March, so i disconnected it on the same day. My billing cycle is on 17 of every month, so practically i did not use a single kb of data in the last cycle due to the connection being down. Yet your billing team is charging be ~Rs.500 for last month usage! This is absurd and i do not intend to pay for a dead connection. Please look into the issue and cancel any outstanding amount in my account. I have already paid all arrears until 17th March. Just for your information, my experience with this relationship has been pathetic, but it wasn't due to Tata's fault. Connections in my area are through a local firm called milestone communications, which has a monopoly in the area and provide horrible service while also charging a much higher installation cost! (Rs. 2700!). My connection was very badly wired and installed due to which my line was down every week or two. In the end, my connection was down for weeks together at a time! Now after such a bad experience, you end up harrasing me even after disconnecting the connection!
    Aug 13, 2020
    Complaint marked as Resolved 
    Tata DoCoMo customer support has been notified about the posted complaint.
    Jun 04, 2014
    Updated by ajayjohn     Now the customer care repeatedly sends mails threatening to involve dispute settlement although they have not responded to any of my complaints and provided no satisfactory resolution. Read one of the complaint mails below.


    SME - Customer Support ROM 28 Apr
    Dear Sir/Madam, Greetings from TATA Teleservices!!!

    Dear Sir/Madam,
    Greetings from TATA Teleservices!!!

    We would like to inform you that as per your complaint you have received a waiver of Rs.480.9/- (including tax) which is adjusted in your bill.

    Further would like to inform you that your current outstanding amount is Rs.584.1/-. So, we request you to kindly make the payment for uninterrupted service.

    Regards,
    Irfan F. Shaikh

    Ajay John <[protected]@gmail.com>
    28 Apr

    to SME
    Hi Irfan,

    I will not be making any further payments as the outstanding amount was wrongly charged to my account post disconnection of my account. Also, my connection has not been working since 18th March.

    I have already raised a complaint with the Appellate officer as well as your CEO grievance redressal service. Request you to check these details and get a complete understanding before sending out such mails.

    Regards,
    Ajay John


    SME - Customer Support ROM <[protected]@tatatel.co.in>
    28 Apr

    to me
    Dear Sir/Madam,

    Greetings from TATA Teleservices!!!

    We would like to inform you that you have received a applicable waiver of Rs.480.9/- (including tax) which is adjusted in your bill.

    Regards,
    Irfan F. Shaikh
    From: Ajay John [mailto:[protected]@gmail.com]
    Sent: Monday, April 28, 2014 12:48 PM
    To: SME - Customer Support ROM
    Subject: Re: Unjustified billing for disconnedted account number[protected]


    Ajay John <[protected]@gmail.com>
    28 Apr

    to SME
    Irfan,

    That waiver is only partial. It is only from the date of complaint, 18th March to the date i asked for a disconnection, ie. 29th March. The connection was disconnected 7 days later and i have been charged Rs. 581 for the same.

    Now you tell me, the complaint i gave on 18th March was never resolved at all.
    You wrongly marked my complaint as resolved when i gave my disconnection request on 29th. It was never resolved and no engineer even bothered to come to my house..
    Then why am i charged for usage after 29th March when my connection was not working and i have already given a disconnection request?

    My billing cycle is on 17th of every month. So technically the only day internet was working was on 17th. Not a single day after that.

    I cannot get any clearer than this. Look into the issue in depth and try to understand the problem here.

    Regards,
    Ajay John

    Tata SME Shribhaveshwari <tatasme.[protected]@gmail.com>
    15:58 (1 hour ago)

    Dear Customer,

    Your TATA DOCOMO A/C NO[protected] & DEL NO[protected] Bill O/S

    Amt- 584/- this is Reminder mail for u, Please pay the Bill O/S Amt & Avoid future Dispute...

    --
    Regards,
    Rekha
    [protected]
    Shri Bhaveshwari Enterprises.
    View replies
    Dear Mr.Ajay,

    Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.
    Reply
    The complain is regarding my broadband Internet connection, not a Docomo phone connection. I have given my account number in my above complaint. As for contacting me, please reach me at [protected]@mailinator.com. I cannot share my mobile number on a public domain. So please provide an email address where i can share it with you.
    Reply
    Dear Mr.Ajay,

    We have forwarded your concern adn our customer care team will connect with you soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.
    Reply
    Dear Mr.Ajay,

    We regret for the inconvenience caused to you.

    As per our discussion over call, we would like to inform you that your request has been forwarded to concerned team, we are accorded it top priority and are expressively working towards resolving it at the earliest. We request you to kindly bear with us during the interim.

    Thanks and regards,
    Customer Care
    Tata Docomo.
    Reply
    I just received an email from you that legal proceedings will be initiated against me!
    This is extremely poor customer service.
    I received a call from Irfan in the first week of June saying that the outstanding amount would be waived off in the following billing cycle on 18th of June. He said he is sending a detailed email with the confirmation of the waiver.
    Now I am being harassed by your collections office with no proof to show regarding this call.
    If things don't work out, i intend to file a case against Irfan and the parent company!
    Reply
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      V
      vignesh1076
      from Bengaluru, Karnataka
      Jun 4, 2014
      Resolved
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      Resolved

      Address: Bangalore, Karnataka

      i bought a tata docomo micro sim by paying rs.120 on 26/5/2014. I was promised a talktime of 80rs .till now sim has not been activated.tried calling 59059 it shows no network. mobile no:[protected] number on the sim card:[protected].
      Aug 14, 2020
      Complaint marked as Resolved 
      Tata DoCoMo customer support has been notified about the posted complaint.
      View replies
      Dear Mr. Vignesh,

      We have received your complaint and we will ensure it is resolved soon.

      Thanks and Regards,
      Customer Care
      Tata DOCOMO.
      Reply
      Dear Mr. Vignesh,

      We request you to visit your nearest Tata Docomo outlet, to get the needful done.

      Thanks and Regards,
      Customer Care
      Tata Docomo.
      Reply
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        U
        umapathyvani
        Jun 4, 2014
        Resolved
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        Resolved

        Address: Chennai, Tamil Nadu

        subseqtenuent t this i had contacte service center so many times and every time get a stero typed reply that his is not refleted in their account. this is not my issue, am telling that it has been debited to my bank account, why you cannot reconcile with banker, one ms subbulakshmi form call center giving idiotic and stupid answers, am suffering evn now with a low balamce, , am complaining to trai and the ombudsman, have made on line recharge for rs 150 about 7 days back, but till date even though account is debited the company is not adding the amount in the balance, a cheating company, always this happens, no service from such a brand tata, trai should look into this
        Aug 14, 2020
        Complaint marked as Resolved 
        Tata DoCoMo customer support has been notified about the posted complaint.
        View replies
        Dear Customer,

        We have received your complaint and we will ensure it is resolved soon.

        Thanks and Regards,
        Customer Care
        Tata DOCOMO.
        Reply
        Dear Customer,

        We tried to reach you on your number, however we are unable to contact you as your number was not reachable. We request you to provide your alternate contact number and feasible timings, in order to get in touch with you, to get your concern resolved.

        We would like to inform you that the amount will credit back to your bank account within 5 to 7 working days.

        Further, we request you to kindly provide us the below mentioned details, if the amount is not getting credited to your bank account within the stipulated period, to proceed further.

        1. Bank Id-----
        2. Bank Ref. No------
        3. PGI Ref. No./ Transaction Id ( 14 digit starting with M)------
        4. Amount-----
        5. Date of recharge-----
        6. Bank statement-----

        Thanks and Regards,
        Customer Care
        Tata Docomo.
        Reply
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          A
          amos gnanaraj
          from Mumbai, Maharashtra
          Jun 4, 2014
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          Address: Chennai, Tamil Nadu

          I had Rs.93 balance in my docomo sim. After sometime my balance reduced to Rs.87. When i called customer care executive they are saying that money is credited by mistake. He disconnected my call without my knowledge. The same kind of incident happened before where my balance is reduced by Rs.15. Worst response from customer care executives.
          Tata DoCoMo customer support has been notified about the posted complaint.
          View replies
          Dear Customer,

          Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

          Thanks and Regards
          Customer Care
          Tata DOCOMO.
          Reply
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            A
            ABHILASH V.R
            from Mumbai, Maharashtra
            Jun 3, 2014
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            Address: Bangalore, Karnataka

            Regarding My docomo gsm number [protected] Yesterday I have done Rs.299 recharge on my number and i got 200 Rs talktime and 1.5gb internet. I then called 121 and asked them about the 30 minutes 3g pack and the customer care executive told me that i can do the 30 minutes pack and it wont affect the previous data balance. I asked her to confirm again so that i wont lose my 1.5 gb balance and she told it will be carry forward. By believing that today i done that 30 minutes pack and that 1.5gb is gone now. So i called 198 and they told me that i will lose the previous data balance if i do any data packs. They told they cant do anything and all i can do is sent a mail to them... This is 100% fraud from docomo as i confirmed it with their executives before doing the pack and its their mistake. As all the calls are recorded you can check the call I done to 121 yesterday and verify it. I have a screenshot of the previous data balance before activating the 11 minutes pack. I am going to log a complaint on consumer court for the same .
            Tata DoCoMo customer support has been notified about the posted complaint.
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              A
              anju10
              from Delhi, Delhi
              Jun 3, 2014
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              HI, My docomo no. [protected] is not been disconnected even after multiple cancellation request.I got a message stating the cancellation request has been resolved.But I am still getting monthly bills. I have called customer care several times and I have not got any assistance. Please close my connection asap and mail me a proper connection closure report with final summary. Regards,
              Tata DoCoMo customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              We have received your complaint and we will ensure it is resolved soon.

              Thanks and Regards,
              Customer Care
              Tata DOCOMO.
              Reply
              Dear Customer,

              As per our discussion over call, we would like to inform you that, the disconnection request is already raised for your Photon number [protected] on 20th May 2014 and the request number is[protected]. Please note that the connection was disconnected on 27th May 2014.

              We have also found that there is no internet usage on your Photon number since 15th April 2014 & there is an amount of Rs. 999 due from your side. Be rest assured the same will be adjusted from our side in 48 hours.

              You can write to us at [protected]@tatadocomo.com for further assistance.

              Thanks and regards,
              Customer Care
              Tata Docomo.
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                I
                Iman Paul
                from Kolkata, West Bengal
                Jun 3, 2014
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                Address: Kolkata, West Bengal

                Sir, whenever i am going to recharge my docomo number [protected] with any recharge coupons they are displaying a message that they have an issue with the coupon. This is causing a lot of inconvinience, am requesting docomo to solve it asap.
                Tata DoCoMo customer support has been notified about the posted complaint.
                View replies
                Dear Iman Paul,

                We have received your complaint and we will ensure it is resolved soon.

                Thanks and Regards,
                Customer Care
                Tata DOCOMO.
                Reply
                Dear Iman Paul,

                We regret for the inconvenience caused to you.

                As per our discussion over the call, you have confirmed that your concern has been resolved.

                Also, we would like to inform you that for any request or complaint write a mail to [protected]@tatadocomo.com.


                Thanks and regards,
                Customer Care
                Tata Docomo.
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                  A
                  akshayerao
                  from Chennai, Tamil Nadu
                  Jun 2, 2014
                  Resolved
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                  Resolved

                  Address: Udupi, Karnataka

                  I have a tata docomo connection in Karnataka with number [protected]. I had recharged with Rs.28 roaming pack which would provide me with 7 days validity for free incoming. The plan has been discontinued by Tata Docomo unilaterally without giving any reason within 3 days. The customer care is not even able to justify the sudden discontinuation and have gone to the extent saying 3 days=7 days of validity. The complain now registered would take 4 more days to resolve which has not yet been done. I loose my money, my savings on roaming and lots of time talking to brainless customer care executives. Whats the use o[censored]sing docomo if they can provide proper service?
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Tata DoCoMo customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We have received your complaint and we will ensure it is resolved soon.

                  Thanks and Regards,
                  Customer Care
                  Tata DOCOMO.
                  Reply
                  Dear All,
                  With reference to my above complaint, Tata docomo was very prompt in responding with a possible solution within 24hrs. The situation post to the call was the worst ever customer experience you will come across. My service was deactivated without any notice or reason. The customer care is unaware about the reason for deactivation. The status on the solution proposed for reactivating is not known, when contacted customer care including the higher ups have no idea when it will be done. Every call/online chat ends up with next 48hrs or EOD time extension for resolving the issue. Its 10 days since my complaint and im back to my home circle with no requirement of the roaming plan, no answer to my problems, deactivated number and lots of money lost in incoming while on roaming.
                  I've always had high regards towards Tata companies which has taken a major dent now. I would request Tata Sons to sell off this entity at the earliest so that more people like me don't associate Tata brand to be of such low level of customer service. A big DOWN-DOWN for Tata docomo. Im already exploring for my new connection as I'm no more not interested to associate with an highly unreliable mobile service provider not concerned about their customers.
                  I'm eager to know what tatadocomo has to answer for this fiasco.
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                    A
                    ADITYA S RATHORE
                    from Jabalpur, Madhya Pradesh
                    Jun 2, 2014
                    Resolved
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                    Resolved

                    Address: Bhopal, Madhya Pradesh

                    To whom so ever it may concern.
                    I applied for a COG connection with Tata Docomo in the month of April through a representative of TATA Docomo. After the formalities and lot of struggle only two of my numbers were activated out of four. After long hours of call and arguments for days my other two got activated.I actually had to fight and visit the local office for activation and argue as if I was fighting for independeance.The sales guy always had reasons for the faults.After the first billing cycle I got all my bills in which a new problem was observed. Firstly the numbers was not under COG connection due to which we were getting charged for calling between our numbers. Secondly for only one number I opted for unlimited plan, rental- Rs.899 but two of numbers had the same plan.When this problem was brought to the notice of TATA Docomo they advised me not to the bill as they will try to resolve the problem. As per the suggestion of TATA staff I didnot pay the bill because of which the services were bared. Again I had to give them requesting calls to activate the services. This drama happened for at least 2-3 days and finaly my services we activated. Till date my problem has not been resolved. My bill is outstanding.

                    After all this trouble the tension was not over on the 28/May/14 one of my no. was deactivated as I missed out on the bill amount of Rs.35 with my old service provider. I immediately paid my bill and visited the local Tata Docomo center in Bhopal for activation of my services. Since then its been four days and my number is still on hold. I registered my request on the call center but they had a simple answer -"sorry we cannot do anything from our end its the the local center which can help you". I have made 18 calls in a day to the representative of TATA but still my problem has not been resolved. I have been jugling between the office and the call center but no solution. To summaries I have really gone through tensions and embarrassment through this complete process. I have been ignoring my priorities at my work place as I have been wasting my time sitting at the TATA Docomo office in Bhopal. They never had any solutions. The sales managers keeps on blaming the superiors and the superiors have always been giving false excuses of the mails they are exchanging with HO.

                    So its my sincere advise to everybody please never take the service if TATA Docomo. They have the worst customer service any company can have. I am just waiting for three months to complete so that I can port to a better service provider.

                    Kind Regards,
                    Aditya S Rathore
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Tata DoCoMo customer support has been notified about the posted complaint.
                    View replies
                    Dear Mr.Rathore,

                    Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

                    Thanks and Regards
                    Customer Care
                    Tata DOCOMO.
                    Reply
                    Dear Sir,

                    Thank you TATA Docomo for contacting me. Kindly contact me on - [protected], Email id- [protected]@careerspecialistz.com.

                    Thank you
                    Reply
                    Dear Mr.Rathore,

                    We have received your complaint and we will ensure it is resolved soon.

                    Thanks and Regards
                    Customer Care
                    Tata DOCOMO.
                    Reply
                    Dear Tata Docomo,

                    Its amazing to see the prompt service that you provide. Its been a week and I have not received any call or email from your end to know my problem. The above mentioned story is not enough for problem solving. I expected a call from TATA Docmo knowing more about the issues, reps I contacted and apologise for the trouble I have faced for days.

                    Unhappy Customer,
                    Aditya.
                    Reply
                    Dear Mr.Rathore,

                    We regret for the inconvenience caused to you.

                    We tried to speak to you personally to understand your concerns regarding recharge benefits. However, we are unable to contact you, since your calls were not answered. Further we request you to provide us your alternate number to [protected]@tatadocomo.com for further assistance.

                    Thanks and regards,
                    Customer Care
                    Tata Docomo.
                    Reply
                    Dear TATA Docomo,

                    Thank you very much for your effort. I just realised that I have a missed call from [protected]. You can contact me my no. again.
                    I have also tried chasing up with TATA reps for months.
                    So I think 1 MISSED CALL from your end just not resolve the problem.

                    Regards,
                    Aditya S Rathore
                    Reply
                    Dear Mr.Rathore,

                    We have forwarded your issuse to the concerned department. Please bear with us in the interim.

                    Thanks and regards,
                    Customer Care
                    Tata Docomo.
                    Reply
                    Dear Mr. Rathore,

                    We regret for the inconvenience caused to you.

                    As per our discussion over call, we request you to elaborate your concern to [protected]@tatadocomo.com for further assistance.

                    Thanks and Regards,
                    Customer Care
                    Tata Docomo.
                    Reply
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                      A
                      ashifspeed
                      Jun 1, 2014
                      Resolved
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                      Resolved

                      Address: Ernakulam, Kerala

                      Respected Sir I would like to inform you that there is a deduction of 0.60 RS per day from my account as a name of buddy net service.I already request you to deactivate that service.I don't want that service.I never request you to activate that service.I request to pay back my money as this service automatically activated to my number without giving proper information to me from your side. Earlier I already inform you about the details of deduction by call on 198 But the problem not resolved.i like to continue tata docomo pls help me.more than 1 and half year this problm is taking place in my tata docomo.pls make sure deactive the buddy net.Hoping this time the problem get solved.my mobile number [protected] Regards ashif pa
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Tata DoCoMo customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      We have received your complaint and we will ensure it is resolved soon.

                      Thanks and Regards,
                      Customer Care
                      Tata DOCOMO.
                      Reply
                      still .60 rs deduct from my account pls help me,
                      Reply
                      I would like to inform you that there is a deduction of 0.60 RS per day from my account as a name of buddy net service.I already request you to deactivate that service.I don't want that service.I never request you to activate that service.I request to pay back my money as this service automatically activated to my number without giving proper information to me from your side. Earlier I already inform you about the details of deduction by call on 198 But the problem not resolved.am complining this problm second time in this site cuz no action is taking place from tata docomo, pls help me
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                        A
                        Abhishek MB
                        from Bengaluru, Karnataka
                        Jun 1, 2014
                        Resolved
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                        Resolved

                        Address: Shimoga, Karnataka

                        Sir, I'm ABHISHEK M.B My docomo no is [protected] Sir actually I was using data pack, and today mid night it was closed.. I forgot that and today morning around 9am I turned on my data pack.. And suddenly I rememberd that my data pack was expired today mrng.. so suddenly, within a fraction of seconds I turned off the data pack.. it might be consumed less than 60-80kb.. but they had deducted 100/- I was shoched.. and I called to customer care.. bt they are telling ir-relevent answers.. sir please help me to get back my money.. that is really big amount for me.. I hope you will resolve my problem as soon as poosible... Thanking you sir,
                        Complaint marked as Resolved 
                        my problem was resolved.. :) :) :) i'm very thankful to consumer forum... thanks a lot sir... without this forum.. it was highly impossible to get back my money... Great done sir.. thanks a lot.. i got call from 4066570560 this no. they refuse to refund the money once again.. but after some more arguments they transferred the 85/- rupees to my account.. Once again thanku sir.. :)
                        Tata DoCoMo customer support has been notified about the posted complaint.
                        View replies
                        Once again today morning i called to docomo customer care at 11.40am regarding this complaint..
                        today one customer care executive lady telling that we didn't deducted any money at all.. after some arguments she trasfferred the call to Superviser Vinod.. first off al he don't know how to behave with customers.. he don't know how to respond.. within a 15-20 seconds it's highly impossible to consume 10MB of data.. because they are not providing 1Mb or more than a MB.. they are providing in kb/sec..
                        it may mayn't be a consumed more than a MB of data... huff.. i fed off with this network.. so am planning to PORT my no. to Airtel or Vodafone..
                        but before that i want my valuable money back.. it is not possible to ignore the deducted amount bcoz its not a black money.. its my hardworks money.. so i want my money back that's it..
                        Sir please help in this regard.. i am requesting u sir pls..
                        Reply
                        Dear Mr. Abhishek,

                        We have received your complaint and we will ensure it is resolved soon.

                        Thanks and Regards,
                        Customer Care
                        Tata DOCOMO.
                        Reply
                        Sir in how many days you will resolve problem ?
                        Reply
                        Finally my problem was solved.. Thanku sir.. Thanks for Consumer complaints Forum..
                        :) :)
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                          dattanirikish
                          Jun 1, 2014
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                          Address: Chennai, Tamil Nadu

                          I have tata docomo 3g stick and I am using since last one year. I am not satisfied with the speed that they provided for browsing. I have also raised so many complaints about the speed issue to them and everytime their customer care center was registering the complaints. However, after few days complaints gets closed by their team member without resolving the problem and without confirming with customer. This is very poor customer support service provided by them. If anyone is buying 3g service then don't go with Tata Docomo 3g service as they provide very poor wireless broadband 3g service. I hope that they will improve their attitude towards customer as well. I am one of the unfortunate customer of TATA Docomo 3G data card service.
                          Tata DoCoMo customer support has been notified about the posted complaint.
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                          Dear Customer,

                          Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

                          Thanks and Regards
                          Customer Care
                          Tata DOCOMO.
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                            Shubhanshu Gupta Pune
                            from Mumbai, Maharashtra
                            May 31, 2014
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra

                            I use tatadocomo prepaid connection ([protected]).. I was debited Rs.67 for data charges while i had enough data balance in my data pack.. the customercare guy says its due to multisite accessing.. what the .. if i have data how can a company charge for the same.
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Tata DoCoMo customer support has been notified about the posted complaint.
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                            Dear Mr.Gupta,

                            We have received your complaint and we will ensure it is resolved soon.

                            Thanks and Regards,
                            Customer Care
                            Tata DOCOMO.
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                              kgp1974
                              from Port Blair, Andaman and Nicobar Islands
                              May 31, 2014
                              Resolved
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                              Resolved

                              Address: Kolkata, West Bengal

                              I am Sanjay Paul, my no. [protected], I am now Docomo service, I have recharge 35 from your Docomo outlet at Bijoygarh Kolkata. for full talk time, Before recharging he checked on his mobile by my no. there it is showing RC 35 Full talk time and I have received massage, But after recharging 35 it is changed it become STV recharged successfully 35 validity for 30 days @1.2p/2 sec, my previous power has been changed. How it changed? Why it is changed? Give the details of it... It will be helpful for me if you give the details for continue the docomo service... Thanks Sanjay Paul
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Tata DoCoMo customer support has been notified about the posted complaint.
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                              Dear Mr.Paul,

                              We have received your complaint and we will ensure it is resolved soon.

                              Thanks and Regards,
                              Customer Care
                              Tata DOCOMO.
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                                crjagtiani
                                from Mumbai, Maharashtra
                                May 31, 2014
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                                Address: Mumbai City, Maharashtra

                                Complaint against Tata docomo The funny company - Tata docomo Actually these company should not give any adds caus they dont have brains to do business, for past few days i am trying my no to port in to tata docomo, but all the outlets in mumbai dont have facility to issue prepaid card for port in, they said only post paid card will be given . What a loser company
                                Tata DoCoMo customer support has been notified about the posted complaint.
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                                Dear Customer,

                                Kindly provide us your contact number and email ID so that we can get in touch with you and assist you better.

                                Thanks and Regards
                                Customer Care
                                Tata DOCOMO.
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                                  R
                                  Rakesh Nandgaonkar
                                  May 30, 2014
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                                  Address: Mumbai City, Maharashtra

                                  Dear Sir/Madam I am user of your DoCoMo number [protected] there is issue in my bill and bill plan which is not acceptable to me, as per plan in a month 200 sms and 200 mins free in a month for Rs-150 plan. As discussed with your customer executive he said this plan we are not providing this facility .this card used by me for last eight month on postpaid plan. As per my knowledge I didn’t used this much which you are sending bill of Rs-720 so I am requesting you please re-consider my bill and send me new bill and I expect minimum bill from your end.
                                  Tata DoCoMo customer support has been notified about the posted complaint.
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                                  Dear Mr.Nandgaonkar,

                                  We have received your complaint and we will ensure it is resolved soon.

                                  Thanks and Regards,
                                  Customer Care
                                  Tata DOCOMO.
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                                    Rajesh Patel Daman
                                    from Mumbai, Maharashtra
                                    May 30, 2014
                                    Resolved
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                                    Resolved

                                    Address: Daman, Daman and Diu

                                    Dear Sir, I have given application to disconnect my post paid connection before one and half month. After that I have also pay the bill for last month. But still after one and half month I am getting message from TATA DOCOMO that my disconnection request is not processed. On phone call I have explain them reason for disconnection two times. Please help me, my TATA phone no. Was[protected].
                                    Jul 25, 2017
                                    Complaint marked as Resolved 
                                    They have disconnected the connection.
                                    Tata DoCoMo customer support has been notified about the posted complaint.
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                                    Dear Mr.Patel,

                                    We have received your complaint and we will ensure it is resolved soon.

                                    Thanks and Regards,
                                    Customer Care
                                    Tata DOCOMO.
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                                      Kinnary Pandya
                                      from Delhi, Delhi
                                      May 30, 2014
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                                      Hello, My name is Paras Mehta.I am using TATA DOCOMO 3 G DONGAL.my tata docomo no is.[protected]. I regularly pay bill by cheque.but from costumer care service therating and pressing me to pay my docomo bill.In my account department they gave all information for cheque. but they continuously call on mobile and land line no regarding the payment of bill.this is daily happen 8 or 10 times in a day.once i change the registered no but they call regularly on my mobile. Kindly help this unnessary call on my mobile
                                      Tata DoCoMo customer support has been notified about the posted complaint.
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                                      Dear Mr.Mehta,

                                      We have received your complaint and we will ensure it is resolved soon.

                                      Thanks and Regards,
                                      Customer Care
                                      Tata DOCOMO.
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                                        shaiks
                                        from Hyderabad, Telangana
                                        May 30, 2014
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                                        Address: Hyderabad, Andhra Pradesh

                                        iam takeing new sim at last 12days i have probulm on internet.i will complaint to cc.they always say save setting.i am contact 4times on cc. seniour supporter:PADHAMAJA and TECH name:srividhya irrespnce of my complent. Plese post pone my gprs durition 12days and rectify my probulm imideatly.. plese give proper responce to custemers thanking you...
                                        Tata DoCoMo customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Customer,

                                        Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

                                        Thanks and Regards
                                        Customer Care
                                        Tata DOCOMO.
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