[Resolved] Tata Indicom — One rupee coin box - recharge balance not available | |||
Dear sir / madam.. On 9th march 2016, i recharged rs. 100 for phone number: [protected] (One rupee coin box) through paytm wallet balance (Order no: [protected] - reference number [protected]), till time i didn't get any recharges balance to phone number: [protected] (One rupee coin box). In last month also happened the same thing, on 7th feb 2016, i recharged rs. 100 for phone number : [protected] through free charge wallet balance (Order no: fcvw[protected]), but i didn't get any credit/recharge balance... In our locality there is no tata outlet for recharge, so iam using online websites for recharge... Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Tata Indicom customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Customer,
We tried to speak to you personally on your number to understand your concern. Unfortunately our multiple attempts in establishing a contact with you have failed. We are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. As per your complaint, we request you to write back to us along with your feasible timings between 08:00 AM to 9:00: PM and provide us any other alternative number which will help us to arrange a call back to you to initiate further.
Regards,
Customer Care
Tata Docomo
We tried to speak to you personally on your number to understand your concern. Unfortunately our multiple attempts in establishing a contact with you have failed. We are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. As per your complaint, we request you to write back to us along with your feasible timings between 08:00 AM to 9:00: PM and provide us any other alternative number which will help us to arrange a call back to you to initiate further.
Regards,
Customer Care
Tata Docomo
Dear Customer,
Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.
Thanks and regards
Customer Care
Tata Docomo
Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.
Thanks and regards
Customer Care
Tata Docomo
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+91 22 6667 1414
D 26, TTC Industrial Area, Sanpada, Turbhe, Navi Mumbai, Maharashtra, India - 400703
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We’ve received your complaint and we will ensure it is resolved soon.
Thanks and regards,
Customer Care
Tata Docomo.