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Tata Indicom Complaints & Reviews

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Updated: Apr 14, 2024
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Tata Indicom reviews & complaints page 9

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U
Upendra11
from Hyderabad, Telangana
Aug 11, 2015
Resolved
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Address: Hyderabad, Andhra Pradesh

Hii sir... My mobile number is [protected].. i am using this number last 5 years... my office plan removed today... why are u removed my plan... pls re enter my pls... i[censored] wont re enter my plan i am go to complaint legally... give me reply i am waiting to you reply ... Tomorrow i am to complaint
Aug 8, 2021
Complaint marked as Resolved 
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and regards,
Customer Care
Tata Docomo
Dear Customer,

We tried to speak with you personally on your number. However, the same was not reachable. We would like to inform you that the offers which you have availed at the time of Port in will be only up to limited period of time and the same is not for life time validity. As of now there is no call rate cutter pack is active on your, hence your calls are being charged as per the base tariff. We request you to recharge with any call rate cutter plan in order to reduce your call charges.

Thanks and Regards,
Customer Care
Tata Docomo
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    pratham_25
    from Hyderabad, Telangana
    Jul 2, 2015
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    Address: Kolkata, West Bengal

    Date of Incident: 1st July 2015 Mobile No: [protected] Owner: Madhu Priya Prasad Hello Sir, Yesterday (1st July) I was able to make a successful recharge of Rs.252 on the Tata Indicom Mobile No [protected]. I have got the message on my mobile as successful recharge, and the amount was of course been debited from the source. However, just in a few moments, I could see all this balance deducted from my mobile, and even my main balance also deducted. I then called up at Customer Care today morning, but the representative told me that Rs.252 is not a valid amount for any of their schemes. I asked that in that case, why is the recharge successful, and instead the money not refunded? He said that now nothing can be done. Hoping that you will do the needful, With Best Regards,
    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata Docomo
    Any update on this?

    Best Regards,
    It is unfortunate that a company like Tata (Indicom) known to take good care of customer and customer issues, has taken so long a time, to leave a complaint unresolved, which is not that complex to solve.

    Best Regards,
    Partha
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      C
      chinthala manoj
      from Surat, Gujarat
      Jun 12, 2015
      Resolved
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      Resolved

      Hi, I am old customer of Tata Indicom, my number is +91-[protected]. Recently on my business trip I have activated roaming plan for 7 days but when I came back to my home town my regular plan of 349 is deactivated. I made call to customer care and shocked for their response, that is "If you activate any offer then your previous plan will be deactivated ". But, this is only for TATA INDICOM customers only not for their TATA DOCOMO. When I asked why and what is the reason for deactivation of previous plan, they are not responding properly to questions. I just want to file one complaint on this issue, because they are not providing minimum information on recharges. In their official web site you don't find information on " previous plan deactivation if you recharge with new plan(even if it is roaming ). Will you please provide me guidelines to file compliant, I don't want to take this issue easy. thank you
      Aug 8, 2021
      Complaint marked as Resolved 
      Dear Customer,

      We have received your complaint and we will ensure it is resolved soon.

      Thanks and Regards,
      Customer Care
      Tata Docomo
      Dear Customer,

      We tried to reach you on your number in order to understand your concern. However, the same was busy. We would like to inform you that, we have already registered your complaint regarding recharge concern with reference number PBR12325105 the same will be resolved by 20-JUN-2015.

      Thanks and Regards,
      Customer Care
      Tata Docomo
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        A
        A.Imran
        from Gurgaon, Haryana
        Jun 12, 2015
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        Address: Gautam Buddh Nagar, Uttar Pradesh

        We filed a complain that we are facing network issue in our walky. These guys are not solving our problem and they are not telling us by when our problem will be solved. We had words with Mr. Avinash(Sr C.S.E) and he is not forwarding our call to technical dept. We want this problem to be solved as soon as possible.
        Dear Customer,

        Kindly provide us your 10 Digit Tata number, your alternate contact number and email ID so that we can get in touch with you.

        Thanks and Regards,
        Customer Care
        Tata Docomo
        Dear Customer,

        Since we have not received any details from your end we assume that your issue has been resolved. In future should you require any assistance we request You to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html . Alternatively you can also mail us your concern to [protected]@tatadocomo.com.

        Thanks and Regards,
        Customer Care
        Tata Docomo
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          S
          sujitpanigrahi
          from Delhi, Delhi
          Jun 12, 2015
          Resolved
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          Address: Pune, Maharashtra

          My Acc#[protected], a customer from Kharadi, Pune was happy with the Broadband service until now. It was monday(8th June) that i faced issue with broadband connection and found internet to be down.Hence I registered a complaint on 9th June(complaint No.[protected].On 9th june the local TataIndicom representative called upon me and came to my place for investigation.On 10th june he called me up and said to send across the Mac address and account number and said that he would fix the issue online.He was not able to and had even come to my place to replace the modem.On 11th he said that the node from which I had got my connection(Blue berry Society) has the issue and will have to change the node to my society(Mount n Glory), for which I will have to pay. On the above fiasco, i have a few concerns to raise, which are as follows: 1. The Technician was not able to trace the issue on day one and kept guessing for issue than actually trouble shooting 2. No senior member over the Technician did take the proper of day to day status inorder to review the case. 3. I was told to pay for the transfer, which is illogical. Would like to escalate this matter to the highest level possible inorder to see that all the above questions are met with relevant answers.Which I think will be mutually beneficial to Me and Tata Tele services as well. (Have also raised my concerns to Mr. Deepak Gulati as well).
          Aug 8, 2021
          Complaint marked as Resolved 
          Dear Customer,

          Kindly provide us your 10 Digit Tata number, your alternate contact number and email ID so that we can get in touch with you.

          Thanks and Regards,
          Customer Care
          Tata Docomo
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            A
            Akash2arora
            Jun 10, 2015
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            Address: New Delhi, Delhi

            Today I received a call from +[protected] at 11:10 AM. I was told that my Sim Card has been considered for a lottery worth Rs.25 Lacks. I was also told to call [protected] and speak to Bank manager and claim the amount. Guys be alert and avoid answering the calls from Such Numbers.
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              K
              kkgandhi
              from Jabalpur, Madhya Pradesh
              Jun 8, 2015
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              Address: Nandurbar, Maharashtra

              Dear sir, I am using two Tata no.s, one is tata indicom and other is tata Docomo. For both the networks I am getting trouble in Shahada (Nandurbar). For tata indicom ([protected]), since last 5 days it shows full network but unable to connect anyone even to customer care/Balance check also. If someone trying to connect me, it says 'the no. you are calling is witched off'. For other tata docomo ([protected]), the network is always fluctuating. For one moment it shows full network, when you trying to call, it ask if i want to call while roaming and when i continue for roaming call network disappears totally. Because of these fluctuating networks I am getting lot of trouble in working and my work is remains pending getting delayed. I sincerely request you to please look into the issue.
              Dear Customer,

              We have received your complaint and we will ensure it is resolved soon.

              Thanks and Regards,
              Customer Care
              Tata Docomo
              Dear Customer,

              We tried to reach you on your number in order to understand your concern. However, the same was unable to contact. In this regards, we would like to inform you that as per our records your number is connected and active status in prepaid GSM service, we request you to restart your handset and select the network operator manually as Tata Docomo in your handset. We would like to inform you please re-insert your SIM and also check with the other handset. If the same concern persists I request you to revert us with complete details to raise a complaint at [protected]@tatadocomo.com.

              1. Error Message:
              2. Problem since (no. of days):
              3. Is it related to particular date & time (any specific time in the day):
              4. Number of Signals (indoor/outdoor):
              5. Town/city:
              6. Area Name:
              7. Landmark:
              8. Pin code:
              9. Alternate Contact No:
              10. Sample number:
              11. Handset Model:
              12. Handset support GPRS:

              Thanks and Regards,
              Customer Care
              Tata Docomo
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                V
                vhariyal
                from Delhi, Delhi
                May 12, 2015
                Resolved
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                Resolved

                Address: New Delhi, Delhi

                Sir, please give me my incoming/outgoing call details of my Tata Indicom mobile number from 1st January 2015 to 12 May 2015. Sir I need it urgently please send me that details as soon as on my email. My email [protected]@yahoo.com Mobile no. [protected]
                Aug 8, 2021
                Complaint marked as Resolved 
                Sir, please give me my incoming/outgoing call details of my Tata Indicom
                mobile number from 1st January 2015 to 12th May 2015. Sir I need it
                urgently please send me that details as soon as on my email.
                My email [protected]@yahoo.com
                Mobile no. [protected]
                Dear Customer,

                Please visit any of our nearest Tata DOCOMO outlet or call our customer service number 121 in this regard.

                Thanks and Regards,
                Customer Care
                Tata DOCOMO.
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                  vhariyal
                  from Delhi, Delhi
                  May 12, 2015
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi

                  Sir, please give me my incoming/outgoing call details of my Tata Indicom mobile number from 1st January 2015 to 12 May 2015. Sir I need it urgently please send me that details as soon as on my email. My email [protected]@yahoo.com Mobile no. [protected]
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  Dear Customer,

                  Please visit any of our nearest Tata DOCOMO outlet or call our customer service number 121 in this regard.

                  Thanks and Regards,
                  Customer Care
                  Tata DOCOMO.
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                    R
                    ravicheedella
                    from Hyderabad, Telangana
                    May 8, 2015
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                    Address: Hyderabad, Andhra Pradesh

                    Hi, This is Ravi from hyderabad and from 5 to 6 days I am getting a call from 67500912 number and if i am lifting phone no body will answer and call will be disconnected and if i tried to call the same number it will not get any response not even ring. Can anybody having similar situation or anybody having any solution for this Thanks, Ravi
                    Dear Customer,

                    Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

                    Thanks and Regards
                    Customer Care
                    Tata DOCOMO.
                    Hi,


                    Actually my mobile network is Idea and number [protected]. mail id is [protected]@gmail.com.


                    I am getting call from this number since 3-4 days daily. Can I know who are calling me from number[protected] even today i got call at 15:35.


                    Thanks,
                    Ravi
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                      T
                      Takshlalit
                      from Delhi, Delhi
                      May 2, 2015
                      Resolved
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                      Resolved

                      Address: Faridabad, Haryana

                      I have purchased Tata Indicom walky connection([protected]) 10 days back. Their Executive ensure 100% guarantee that there will be 100% network. But i am facing network problem there. Now they people are not taking instrument & connection back. I have submit my complaint many times but they are not taking it seriously. 2nd thing new connection is of Rs. 1850 but he took from me Rs. 2350 & given receipt of Rs. Rs. 1850. Now i want to disconnect this connection & want my money back. Please help. Thanks, Taksh Kumar Lalit [protected]
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      Dear Customer,

                      We have received your complaint and we will ensure it is resolved soon.

                      Thanks and Regards,
                      Customer Care
                      Tata DOCOMO.
                      Dear Customer,

                      We tried to speak to you personally on your number to understand your concern regarding services of your Tata Docomo Walky connection number 6524222. However, we are unable to contact you, since your call was not responded.

                      In this regards, we would like to inform you that your complaint has been put before our concerned team and you shall receive call shortly.

                      For any assistance mail us at [protected]@tatadocomo.com.

                      Thanks and Regards,
                      Customer Care
                      Tata Docomo.
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                        M
                        manpreet singh khalsa
                        from Agra, Uttar Pradesh
                        Apr 23, 2015
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                        Address: New Delhi, Delhi

                        mera tata ka no [protected] jo kee last 8 year se bhi jyada old he.mere ko sturn solution wz 424 3rd floor tihar villeage near guruduara shubhash nagar new delhi 110018 cont no [protected], [protected] se miss neha, Atul & Ishant ne prepaid ko post paid karvaane kaa offer diyaa. unhone mere ko 299 CMO plan ke baare me bataya or kahaa kee aap ko monthly Rs.750 ka talk time free milegaa or LIFE TIME tata to tata free facility milegee.maine un ko kayee baar manna kiyaa ki is me chitting lagg rahee heper unhone baar baar mere ko vishvaas dilvaayaa kii hum TATA TELESERVICES ke AUTHORIZEd he hum kissee bhi kism kee chitting nahi karte he.iss per maine un per vishvaas kar k apna prepaid ko post paid me covert karvaa liyaa iss ke liye unhone mere se Rs. 300 bhi liye the. (SLIP ISS ATTACH)us ke baad aap ka pahila bill hee mere ghar me nahi aayaa kayee baar reqest karne k baad bhi nahi milla tab maine naraina ke TATA ke outlet se duplicate bill kee copy li. jab unhone mere ko copy dee tab vahaan se bataya gayaa kee aap ko only 3 month ke liye tata se tata free diyaa gaya he. iss per next day maine STURn ke ATUL se cont kiyaa or un ko bataya kee aap ne chitting ki he tab unhone fir mere ko kaha kee aap tension mat le aap ko 3 month ke baad bhi extra charges nahi lagege or aap life time free use karenge.abb mere ko tata se tata ke Rs 99 lag rahe he or mere saath chitting ki jaa rahee he. mere ko Rs 750 ka talk time kaha gya tha or abb mere Rs 700 ka diyaa jaa rahaa he.Sir, Tata ka old customer hoon or mere koo iss kee service se koyee problem nahi thi. mera monthly bill 200 yaa 250 tha abb maine inn per vishvaas kar ke apne bill ko bhi badvaa liyaa he or tension bhi create kar li he.Kya tata apne naam per jo mere jaise customer kaa vishvaas banna huaa he uss ko khatam kar k CHITTER kee LINE me aanaa chaahtaa he.
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                          D
                          davinderh4
                          from Delhi, Delhi
                          Mar 30, 2015
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi

                          My photon no is [protected] i have a connection but from the last three months i am had not received my bill at my residence address which is registered in record. We are consumers and we know the concern tata indicom department and they are responsible to provide the bills at the connection address. Last month i had a telephonic talk with the department they ensure me that they will deliver reguarly but till date i had not received. I dont know why they are not doing their job.

                          I request you that please instruct the conccern department to delivery the bill in time so that consumers will not suffer any problem

                          Regards
                          Davinder
                          [protected]
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          Dear Customer,

                          We have received your complaint and we will ensure it is resolved soon.

                          Thanks and Regards,
                          Customer Care
                          Tata DOCOMO.
                          Dear Customer,

                          This is with reference to your complaint regarding bills not received for your Tata Photon number . At the outset, we sincerely regret the inconvenience caused to you

                          As per the telephonic conversation over the call, We would like to inform you that we have already raised the complaint with the service request number[protected].
                          For further assistance, mail us at [protected]@tatadocomo.com.

                          Thanks and Regards,
                          Customer Care
                          Tata Docomo
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                            A
                            AVIPATIL182
                            from Mumbai, Maharashtra
                            Mar 29, 2015
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                            Address: Thane, Maharashtra

                            Dear sir, i am Ravindra madhukar Patil having tata indicom number [protected]. by mistake i forget my pin number. know my sim is locked and it is asking valid uk number your representative provide me puk number but system is asking valid puk so please provide me valid puk
                            Dear Customer,

                            We have received your complaint and we will ensure it is resolved soon.

                            Thanks and Regards,
                            Customer Care
                            Tata DOCOMO.
                            Dear Customer,

                            This is with reference to your complaint regarding PUK code concern for your Tata Docomo number. We sincerely regret the inconvenience caused to you.

                            We would like to inform you that, the personal unlocking key for your Tata Docomo mobile number is 2705. Please be informed that after submitting the PUK number you need to enter the pin number as 0000 or 1234 and conform the new pin number as 0000 or 1234 to access the service.

                            Kindly note that, PUK number must be entered correctly and incorrect number should not exceed more than 9 times or else SIM will be blocked.

                            You can also dial 121 from another Tata Docomo mobile number and press 6 then 2 to know the PUK number from your end.

                            For further assistance, drop an email at [protected]@tatadocomo.com.

                            Thanks and Regards,
                            Customer Care
                            Tata Docomo.
                            puk unlock
                            puk lok
                            puk lok
                            We would like to inform you that, the personal unlocking key for your Tata Docomo mobile number is 2705. Please be informed that after submitting the PUK number you need to enter the pin number as 0000 or 1234 and conform the new pin number as 0000 or 1234 to access the service.
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                              S
                              SudhirRao
                              from Hyderabad, Telangana
                              Mar 26, 2015
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi

                              I have a TATA Docomo Photon Max Wifi #: [protected]. I was contacted by Shree Ji Telecom (21C, DDA Market, Vikas Marg, Laxmi Nagar, Delhi) in Jan 2015 and offered a option to pay Rs. 3000 for 6 months with 10 GB limit per month. I paid this amount on 29-Jan-2015. Now I have told by TATA Indicom personnel that I have been duped by a fake agency. On the question of how this fake company got access to secure Customer Data (KYC data) like photon number, name, address, mobile number, all the person could tell me repeatedly was this is a problem. I am surprised on how a TATA company can have such weak processes - this is absolutely shameful. Infact my overall experience of interacting with their website and customer care has been bad. I requested for a senior person to call me - the TATA Indicom person did not even acknowledge or register this request. Is this experience reflective of TATA culture?? Regards, Sudhir
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              Dear Customer,

                              We have received your complaint and we will ensure it is resolved soon.

                              Thanks and Regards,
                              Customer Care
                              Tata DOCOMO.
                              Dear Customer,

                              We tried to speak to you personally on your number to understand your concern regarding billing for your Tata Photon connection number. However, we are unable to contact you, since your call was not reachable.

                              In this regards, we would like to inform you that we have verified our records and found that your complaint docket number[protected] has been closed on 26-MAR-2015 stating that the bill receipt is fake and requested to log an FIR regarding the fake receipt.

                              For any assistance mail us at [protected]@tatadocomo.com.

                              Thanks and Regards,
                              Customer Care
                              Tata Docomo.
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                                manoj37213
                                from Delhi, Delhi
                                Feb 27, 2015
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi

                                I am using tata cmda prepaid services on [protected], earlier i got automated message on my phone after ending of call, but since long i am not receiving balance deduction message from tata indicom. Due to non receipt of message I am not able to know that how much amount was deducted during the last call. . Manoj Sharma from Palam
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                Dear Customer,

                                We have received your complaint and we will ensure it is resolved soon.

                                Thanks and Regards,
                                Customer Care
                                Tata DOCOMO.
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                                  nitesh210
                                  from Delhi, Delhi
                                  Feb 2, 2015
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                                  Address: New Delhi, Delhi

                                  HELLO SIR, I AM NITESH RANI. I LOST MY PHONE TODAY. SO I WANT TO DEACTIVATE MY SIM . SIM NUMBER - [protected] AND PLEASE SUGGEST ME HOW CAN I GET MY NUMBER BACK. PLEASE GET ME INFORM IF IT DEACTIVATE IN THIS NUMBER- [protected]. PLEASE ITS URGENT THANKING YOU
                                  Dear Customer,

                                  Please visit any of our nearest Tata DOCOMO outlet in this regard.

                                  Thanks and Regards,
                                  Customer Care
                                  Tata DOCOMO.
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                                    Saurabh.tamrakar
                                    from Delhi, Delhi
                                    Feb 2, 2015
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                                    Address: New Delhi, Delhi

                                    Have sent below mail to CSD head Mr. TK Bala Kumar of TTL on 31st JAN...but seems like no one at TTL is bothered about customer and left all their customers on god's grace...


                                    Dear Sir,

                                    Good afternoon.

                                    This mail is to bring your notice that I am suffering from very- very serious professional & personal issues as my number[protected]is not working since last 8 days.


                                    I have requested for a number swap from my blackberry mobile to normal SIM card on 22nd JAN at Lajpat Nager COCO store but sincethen I am chasing different teams of Tata Indicom but seems like no one is putting any effort to solve the issue.


                                    I have got some calls from customer care team yesterday and today but rather than solving my issue they are offering me alternate options of withdraw the number and get the money back on my account or switch to postpaid but I do not want any of these options.


                                    I am really not happy with the efforts have been put in by customer care team to resolve my issue. And this clearly shows the lackadaisical attitude of customer care team on retention of customer or solving their concerns.


                                    Requesting your kind attention to resolve this issue onpriority.

                                    Thanks,
                                    Saurabh Tamrakar
                                    [protected]
                                    PP: [protected]
                                    Dear Customer,

                                    We have received your complaint and we will ensure it is resolved soon.

                                    Thanks and Regards,
                                    Customer Care
                                    Tata DOCOMO.
                                    Dear Customer,

                                    As per the discussion over the call on your number, you have expressed your dissatisfaction towards the inconvenience caused to you regarding the services for your Tata Docomo connection . At the outset we sincerely apologize for the inconvenience caused to you.

                                    In this regards, we would like to inform you that your concern regarding the services has been resolved and same confirmed by you.

                                    For any assistance mail us at [protected]@tatadocomo.com.

                                    Thanks and Regards,
                                    Customer Care Tata Docomo
                                    Sir my Tata indicom walky is not working for one week. Is Tata is porting
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                                      Rozel Khaneja
                                      from Rishikesh, Uttarakhand
                                      Dec 29, 2014
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                                      Address: New Delhi, Delhi

                                      SUB : DEACTIVATION OF SIM DUE TO LOST MOBILE Sir, I have been using a prepaid mobile connection OF TATA INDICOM for 3, 4 years .I have lost my mobile ([protected]). MY ALTERNATE NO IS [protected] Kindly deactivate the above mobile connection TO AVOID MISUSE. Thanks & Regards Rozel Khaneja
                                      Dear customer,

                                      Please call[protected] from another number (chargeable) and report the loss of phone and get the outgoing services blocked to avoid misuse of the phone.

                                      Thanks and regards,
                                      Tata Docomo,
                                      Customer care.
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                                        Sirapurapu Chandar
                                        from Coimbatore, Tamil Nadu
                                        Dec 12, 2014
                                        Resolved
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                                        Resolved

                                        Address: Hyderabad, Andhra Pradesh

                                        Hi Sir, From the below mentioned number i am getting lots o[censored]nwanted calls with bad words for past 2 days. Its totally disturbed my day to day activities. Kindly take actions as soon as possible. Please do the needful. Take this request as my personal and humble request and take appropriate actions. Same way this number will be used for disturbing girls also in future. [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] Thanks Sai
                                        Aug 8, 2021
                                        Complaint marked as Resolved 
                                        Dear Customer,

                                        Kindly lodge a police complaint at your nearest police station about the aforesaid number then provide us a copy of FIR Report so that we can provide you the details about that number.

                                        Thanks and Regards
                                        Customer Care
                                        Tata DOCOMO.
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