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Tata Indicom Complaints & Reviews

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Updated: Apr 14, 2024
Complaints 1372
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Tata Indicom reviews & complaints page 8

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N
nishank arora
Jan 18, 2016
Resolved
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Address: Faridabad, Haryana, 121003
Website: Customercare.delhi

Respected sir / ma'am, This is with respect to the tata photon no. [protected]. I had requested for a disconnection on the number specified on 11 December 2015. As a proof I am attaching the screenshot of the mail sent on the registered email ID. But it was not disconnected and now I have a bill to pay for January as well. Can you justify the latest bill of 2500 as I haven't used a single MB and I had requested for the discontinuation of the connection.
Aug 5, 2021
Complaint marked as Resolved 
Tata Indicom customer support has been notified about the posted complaint.
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Regards,
Customer Care
Tata Docomo
Dear Customer,

As per you complaint, we regret to inform you that we are unable to process your request for bill adjustment. Upon verifying our records, you have requested for safe custody. Hence, you have been charged as per you plan. Further, we would like to inform you that your number is temporarily suspended and the same will be disconnected within 15 days from the dated of cancellation request. Kindly note that, your current outstanding is Rs.3613/-.

Thanks and Regards,
Customer Care
Tata Docomo
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    G
    gargnavin88
    from Delhi, Delhi
    Jan 13, 2016
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    Address: New Delhi, Delhi

    Hello Sir Greetings for the day. My no. [protected] & [protected]. Both no. Ka bill mujhe abhi tak nhi Mila hai. And na hi last month Mila THA. Iske liye Maine two times complain Bhi karwayi 121. Fir Bhi mujhe last koi bill nhi Mila. And ab bill ki due date aane wali hai, to jab tak mujhe sare bill nhi mil jayenge, tab tak ke liye Mai koi Bhi bill pay nhi krunga and na hi kisi tarah koi late payment charge dunga. And agr aage se kbhi aisa hua, ki mere pass bill nhi phunchta hai, to uski panelty tata-indicom per hi lgegi. Mujhe yaad nhi Mai Kitni baar ye bill ka matter raise kar chuka Hun, but aap kuch krte hi nhi hain, is liye ab mujhe hi action Lena pdega. Mujhe ye smjha dijiye aap log aisi kya 420 kar rhe hain aap bill mein Jo itni baar khne ke bad Bhi aap log sudhr nhi rhe hain. Sir, mai aapke customer care and appellate authority mein bhi mail kar chuka hun, but unko koi farak nhi padta is bat se. and hmesha juth-pe-juth bolte rhte hain, and ek hi baat rat-te rhte hain parrot ki tarah. aaj unhone mera connection bhi band kar diya hai. So, kripya karke is matter mein dhyan dene ki kripya krein. Call me at [protected] only. -- Thanx n Regards Naveen Jain
    Aug 7, 2021
    Complaint marked as Resolved 
    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Regards,
    Customer Care
    Tata Docomo
    Dear Customer,

    We would like to inform you that a complaint has been registered vide docket number[protected] regarding Not Receiving Bill concern, the same will be resolved by 11-FEB-2016 at 04:30PM. Kindly bear with us in the interim.

    Thanks and Regards,
    Customer Care
    Tata Docomo
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      N
      noren
      from Akhnur, Jammu and Kashmir
      Jan 11, 2016
      Resolved
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      Resolved

      Address: Imphal East, Manipur, 795001

      Sir/ Madam, I was a customer of Tata Indiome service at Imphal, Manipur State, but it was terminated from Manipur. So, I cannot use the handset bearing MEID -A0000020BAAF63. In this regard I want to know whether it can be unlock for using another CDMA SIM of other mobile provider or not. KIndly, inform me to unlock code for the handset model No.Huawei C2830 if possible in the interest of the customer. Yurs faith fully, Elangbam Noren Singh
      Aug 8, 2021
      Complaint marked as Resolved 
      Dear Customer,

      Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

      Thanks and regards,
      Customer Care
      Tata Docomo
      Dear Customer,

      Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

      Thanks and regards
      Customer Care
      Tata Docomo
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        K
        Krishanveer Singh
        from Hyderabad, Telangana
        Dec 27, 2015
        Resolved
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        Resolved

        Address: Ajmer, Rajasthan

        Respected Sir, I am using tata indicom number [protected] since last 8 years. but recently my Tata sim is not working and after enquiry we got that my number given to anyone thus I am using this number. How it is possible, please consider our request and reset my sim. Thanks
        Aug 5, 2021
        Complaint marked as Resolved 
        Dear Customer,

        We have received your complaint and we will ensure it is resolved soon.

        Regards,
        Customer Care
        Tata Docomo
        Dear Customer,

        We would like to inform you that, your request of SIM concern has been forwarded to our concerned team and have accorded it as top priority and the same will be resolved within 48 working hours. Upon the resolution of your concern, you will be duly notified. Kindly bear with us in the interim.

        Regards,
        Customer Care
        Tata Docomo
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          V
          ve.duraisharma
          from Chennai, Tamil Nadu
          Dec 23, 2015
          Resolved
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          Resolved

          Address: Krishnagiri, Tamil Nadu, 635 001

          My Tata indicom mobile phone is locked. It is asking to contact to customer care. Plz tell me what to do. So urgently want sos code. & RESET CODE phone model - Huawei C2901 MEID A[protected]B352C My Phone No. :[protected]
          Aug 5, 2021
          Complaint marked as Resolved 
          Dear Customer,

          We have received your complaint and we will ensure it is resolved soon.

          Regards,
          Customer Care
          Tata Docomo
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            R
            rajeshkaushal965
            Dec 21, 2015
            Resolved
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            Address: Faridabad, Haryana, 121006

            Hi there! I was using tata walkie landline No.[protected]My Account No.[protected] for the last 6 years or so. In July 2015, I visited Tata Indicom Sector 15 Faridabad store and submitted my request for cancellation of this number...In reply to my request, I received an sms from them on 21/7/2015 stating "The SR Cancellation request has been raised on 6541292. Your reference number is[protected]. We will resolve your request by..." On contacting 121 customer care regarding my phone cancellation, they asked me to clear my all dues of Rs.197...and I paid Rs.200 on 1/8/2015. Thereafter no action has been taken even on my repeated requests on 121 and also on Tata Indicom Sector 15 Faridabad store. Now whenever I contact them no reply is given to me..and my cancellation request appears to not have been processed at all and I am getting further monthly bills with penalty amount.. This is totally unfair. This issue is required to be resolved without further delay and cancellation of my this phone number immediately...as I have already paid all dues on this number. You will appreciate the fact that I am not liable to pay anything after 21/7/2015 when I got Tata Indicom sms as mentioned above. Hope to get an early reply with cancellation of my phone number. Rajesh Kaushal H.No.44, Sector 10, Faridabad # [protected]
            Aug 5, 2021
            Complaint marked as Resolved 
            Dear Customer,

            We have received your complaint and we will ensure it is resolved soon.

            Regards,
            Customer Care
            Tata Docomo
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              S
              sanjayjindal
              from New Delhi, Delhi
              Dec 20, 2015
              Resolved
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              Resolved

              Address: 110053

              Respected sir/madam, I need incoming and out going call details of my cell no.[protected] from 15th nov to 15th dec in my mail ID sanjayjindal.[protected]@gmail.com soon Thank you.
              Aug 5, 2021
              Complaint marked as Resolved 
              Dear Customer,

              Kindly visit your nearest Tata Docomo outlet for further assistance.

              Regards,
              Customer Care
              Tata Docomo
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                Z
                Zuzer HF
                from Mumbai, Maharashtra
                Dec 9, 2015
                Resolved
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                Resolved

                Address: Pune, Maharashtra, 411002
                Website: www.tataindicom.com

                We are facing the issue of calls not going on any BSNL Network all over india from OUR TATA INDICOM Smart PCO. The Voice message says that All Lines On this Route Are Busy I dont the reason I called up Customer Care but as usual they are not Helping As it is always With TATA. I hope the Complain Reaches the Boss and they are able to Help Us Our Smart PCO number is[protected]
                Aug 19, 2016
                Complaint marked as Resolved 
                Dear Customer,

                We have received your complaint and we will ensure it is resolved soon.

                Regards,
                Customer Care
                Tata Docomo
                Dear Customer,

                As per our conversation over the call on your number, we are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. We value your feedback and your views will be escalated to the higher management as feedback of the customer which will be helpful in increasing the pro-activeness for the agents. Further, during the call you have confirmed that your issue has already been resolved. Kindly make a note of the same. Thank you for giving us an opportunity to serve you and hope we have addressed your concern. If there is anything else that you want to share with us, we are all ears.

                Regards,
                Customer Care
                Tata Docomo
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                  A
                  ashish.shivratri
                  from Hyderabad, Telangana
                  Dec 8, 2015
                  Resolved
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                  Resolved

                  Address: Nizamabad, Andhra Pradesh, 503002
                  Website: www.adeccoflexioneworkforcesolutionsltd

                  Dear sir, I have worked for Tata Indicom under Adecco solutions.D O J-18/03/2008 D O L-18/03/2010. Name: Ashish Shivratri, Erp Code: 124475 Address : Nizamabad, opp Pragati hospital #[protected] ( Please provide information ) Email Id: s.[protected]@rediffmail.com
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Dear Customer,

                  We have received your complaint and we will ensure it is resolved soon.

                  Regards,
                  Customer Care
                  Tata Docomo
                  Dear Customer,

                  We would like to inform you that, this customer care helpline is only for the customers of Tata Docomo. Hence, we request you to revert us with the valid 10 digit Tata Docomo number if you have any query/request/complaint regarding Tata Docomo.

                  Regards,
                  Customer Care
                  Tata Docomo
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                    S
                    schittisubhan
                    from Mumbai, Maharashtra
                    Dec 4, 2015
                    Resolved
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                    Resolved

                    Address: Chennai, Tamil Nadu, 600026
                    Website: www.tataindicombroadband.com

                    I am using Tata Indicom Broadband as a prepaid user for about 10 years. All of a sudden, in Aug 2015, they terminated my account without notice and asked me to migrate to postpaid. But I said that won't migrate to postpaid. So they informed me that they refund the Balance amount of about Rs.3500 within 30 days.But till date, No response from Tata Indicom Broadband. I called customer care number regarding the refund process everytime they are telling that amount will be refunded in 30 days & I asked them to send me a mail regarding the amount they are going to refund. No Response ...
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    Dear Customer,

                    Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

                    Regards,
                    Customer Care
                    Tata Docomo
                    Dear Customer,

                    As you have still not shared your contact details, we assume that your issue has been resolved. In case you have any further queries/issues, you can mail us at [protected]@tatadocomomarketing.com

                    Thanks and Regards,
                    Customer care
                    Tata Docomo
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                      B
                      browni
                      Nov 25, 2015
                      Resolved
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                      I didn't book the ticket but money is money only deducted from my account so please kindly refund my amount details date:20Oct2015 Narration:[protected]PAYUIBIBOWEBPVTLTD Cheq:[protected] so please kindly take action for that and refund my money ASAP. Thanks Browni
                      Nov 25, 2015
                      Complaint marked as Resolved 
                      i have raised wrongly, the complaint sorry for this and my brother use my account, i have raised wrongly, the complaint sorry for this and my brother use my account
                      Dear Customer,

                      Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

                      Regards,
                      Customer Care
                      Tata Docomo
                      Dear Customer,

                      As you have still not shared your contact details, we assume that your issue is resolved. In case you have any further queries/issues you can mail us at [protected]@tatadocomomarketing.com

                      Thanks and Regards
                      Customer Care
                      Tata Dococmo
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                        A
                        An Kumar
                        from Noida, Uttar Pradesh
                        Oct 27, 2015
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                        Address: Ghaziabad, Uttar Pradesh, 201010

                        Hello Sir, My name is Ankit, i use a tata indicom connection in 2014, my account no was[protected] and phone no was [protected]. In july 2014 i got a bill of 4496. I talk to customer care and submit 4000 rs. Customer care settled my bill after discuss with manager. I also request to close the connection as i was moving from that address and on new address tata service was not available. But recently i got a call from an advocate and he say that he is going to file a case against me in behalf of TATA Indicom for a pending bill of 2000 around. My complaint is when i have request for close connection and i am not using service after july 2014 then how a fake bill genrate and this is the way to collect the bill. Does TATA use this way to file a case against customer. Thanks, Ankit
                        Dear Customer,

                        We have received your complaint and we will ensure it is resolved soon.

                        Regards,
                        Customer Care
                        Tata Docomo
                        Dear Customer,

                        We trust that your complaint has been resolved. Please do let us know if you need any assistance.

                        Thanks and Regards,
                        Customer Care
                        Tata Docomo
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                          V
                          vipinchawla
                          from Mumbai, Maharashtra
                          Oct 26, 2015
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110033
                          Website: irechargeonline.com

                          Hello sir my mobno is [protected] and i paid my bill through irechargonline.com but my payment is due before last six days that is not processed plz solve my problem the bill is paid in rs 958.80 PS so plz sort out my problem my refernce no. YGF5SAT6S8747FZ3Y962 and payment I'd no is 43716624
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Dear Customer,

                          We have received your complaint and we will ensure it is resolved soon.

                          Regards,
                          Customer Care
                          Tata Docomo
                          Dear Customer,


                          As per the telephonic conversation on your number, you have expressed dissatisfaction towards delay in payment updation. We are sorry for the inconvenience and we assure you that your problem is being addressed. In this regards, we request you to provide the scan copy of bank debit statement as an attachment to customercare.[protected]@tatatel.co.in, which will help us to assist you better.

                          Regards,
                          Customer Care
                          Tata Docomo
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                            shinems
                            from Kochi, Kerala
                            Sep 25, 2015
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                            Address: Ernakulam, Kerala
                            Website: tatadocomo.com

                            I want to cancel my post paid tata indicomm number. In spite of calling 121 cust care 3 times, they are not forwarding my request. I am planning to file a petition against tata in the cust court if they are not cancelling it correctly. Name: Shine Acc No:[protected] Circle: Kerala.
                            Dear Customer,

                            We have received your complaint and we will ensure it is resolved soon.

                            Regards,
                            Customer Care
                            Tata Docomo
                            Dear Customer,

                            As per our conversation over the call on your number, you have requested for cancellation of number and expressed your dissatisfaction towards service. We are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. In this regards, we would like to inform you that we have already registered your request of cancellation with the docket number[protected] on 28-SEP-2015 13:51:09 PM. Hence, the same is under process. Please save your docket number in case of any requirement for reference. Please find cancellation process for the account below: (1) Outgoing services of this number will be barred within 72 hours from the day of request registration. (2) Temporary disconnection will happen on the 7th day and billing on the above mentioned connection would stop on the 7th day from the date of cancellation request registered. (3) Your total outstanding amount till date is Rs. 00/-. (4) The number will get permanently disconnected within 15 days. (5) Your billing cycle is 25th of every month, hence, you will receive final bill on prorate basis post disconnection which will be payable. Further, we value your feedback and your views will be escalated to the higher management as feedback of the customer which will be helpful in increasing the pro-activeness for the agents.

                            Regards,
                            Customer Care
                            Tata Docomo
                            Still I am able to call from the phone. It is past 72 hours. Is it cancelled?
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                              R
                              rakeshchaturvedi9729
                              from Khalilabad, Uttar Pradesh
                              Sep 22, 2015
                              Resolved
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                              Resolved

                              Address: Alwar, Rajasthan
                              Website: Internet banking of icici bank

                              Dear-Sir
                              We would like bring in your notice that some body theft the money and make the payment to Tata Indicom through my Debit card on 25.8.15 I have already make the complaint at 3 lavel but no solution till date avery complaint is closed saying that your payment is done through 3d secure pin but my dear other four information also required for payment which is provide by bank only I am not able to uderstand bank is not doing any things and simply saying that theft is taken place through 3d pin this is not the correct way .

                              I hope you will provide the help

                              Thanking you
                              With Best Regards
                              R.K.Chaturvedi
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              Dear Customer,

                              Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

                              Thanks and regards,
                              Customer Care
                              Tata Docomo
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                                S
                                sugyan panda
                                from Pune, Maharashtra
                                Sep 16, 2015
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                                Address: Gurgaon, Haryana

                                I had received a tata-photon+ device and connection in my name from my ex-employer when I joined that organization. While leaving the organization It was my obligation to return the device to the organization, so I called Tata-photon+ customer care and the customer care representative assured me that the connection will be disconnected. After that I submitted the Tata-Photon+ device to my ex-employer and I changed my mobile number after that as I moved to a new place. So I didn't receive any SR number. The other thing is that, I had taken the connection on Advanced Rental Plan for 6 months with a credit limit of 800. I had paid the bill on the month of march '13 so the period that it covers should be from march '13 to August '13 and I returned the device in the month of May 2013. The connection was not disconnected and they sent me a physical bill to my office address on the month of September. Ideally as I didn't pay the bill by the due date which was "20th Sept" in my case, the connection should have been blocked which happens usually. Now, the bill which I supposedly received at my last office address, should have contained an Advanced rental for the duration of sept-13 to Feb-13, during which the connection should be remained blocked. I have written to them and talked to the concerned person about the issue and explaining them the same matter but my words have fallen on deaf ears. Now they have sent me a legal notice to appear at a conciliation camp in Delhi. This has been very harassing situation for me. Need a solution for this. Photon No - [protected] Acc No[protected]
                                Dear Customer,

                                We have received your complaint and we will ensure it is resolved soon.

                                Regards,
                                Customer Care
                                Tata Docomo
                                Dear Customer,

                                We tried to reach you on your number in order to understand your concern. However, the same was not reachable. We regret the inconvenience caused to you. We wish to inform you that your internet services are already disconnected permanently on 29th Jan 2014 due to non payment. Please be informed that your current outstanding amount is Rs. 2697 for the bill dated 05th Sept 2013. However, we would like to inform you that the Complaint with Reference Number[protected] Dated: 23rd Sept 2015 regarding delay in disconnection and billing concern is being addressed and will be resolved soon.

                                Regards,
                                Customer Care
                                Tata Docomo
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                                  Jacintha Zabeth
                                  from Mumbai, Maharashtra
                                  Sep 4, 2015
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra

                                  I had converted my CDMA phone to GSM but due to poor network connection could not get a single incoming or could outgoing call but continued getting a bill for around Rs.300. When I requested them to convert the same to CDMA they said for 3 months they cannot make any changes. After waiting patiently for 3 months when I met them to make the changes they said they have to convert to post pay and again I was stuck for another 3 moths with the same problem and this way even after completing 9 months they could not address my problem. Today I approached them with the documents to convert to CDMA they said I have to pay Rs.750 and only then they can do it. When my original phone was CDMA they took Rs.50 to convert to GSM and now they are just trying to extract money. Kindly address this issue and please advise what I can do further. I am facing a lot of inconvenience because this no.is not working

                                  Jacintha Zabeth
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  Dear Customer,

                                  Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

                                  Thanks and regards,
                                  Customer Care
                                  Tata Docomo
                                  Dear Sir,

                                  My mobile no.is [protected] which is now disconnected and is creating a lot of inconvenience.

                                  Alternate contact no.[protected]

                                  email: jacintha.[protected]@bom.lemuir.com

                                  I had a bill payment of Rs.157 and I had paid Rs.200 as I did not have change and the balance was not refunded to me when I enquired they said that it is forfeited, which is totally wrong.

                                  Await your feedback at the earliest.

                                  Jacintha Zabeth
                                  Dear Customer,

                                  We have received your complaint and we will ensure it is resolved soon.

                                  Regards,
                                  Customer Care
                                  Tata Docomo
                                  Dear Customer,

                                  We tried to speak to you personally on your number to understand your concern. Unfortunately our multiple attempts in establishing a contact with you have failed. We are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. As per your mail, we request you to write back along with your feasible timings between 08:00 AM to 9:00: PM, any other alternative contact number and 10 digit Tata Docomo number or 9 digit Tata Docomo account number which will help us to arrange a call back to you for initiate further.

                                  Regards,
                                  Customer Care
                                  Tata Docomo
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                                    M
                                    m.j.58
                                    from Kolkata, West Bengal
                                    Aug 31, 2015
                                    Resolved
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                                    Resolved

                                    Address: Kolkata, West Bengal

                                    I am using Tata Indicom wi-fi services in Ballygunge area (Mayfair Road). The services are down frequently on adhoc basis. Sometimes down for 2-3 days at a stretch. Other times couple of hours per day approx once a week. It is highly undependable and sometimes important work gets hampered.
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    Dear Customer,

                                    Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

                                    Thanks and regards,
                                    Customer Care
                                    Tata Docomo
                                    Dear Customer,

                                    Since we have not received any details from your end we assume that your issue has been resolved. In future should you require any assistance we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html
                                    Alternatively you can also mail us your concern at [protected]@tatadocomo.com.

                                    Thanks and Regards
                                    Customer Care
                                    Tata Docomo
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                                      Govind Acche
                                      from Nellore, Andhra Pradesh
                                      Aug 21, 2015
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh

                                      This is Govind, customer to tata indicom since 2009 and my number is [protected] .I am using pay for call plan where my call rates are Rs 1/10min . It was gauranteed by tata indicom that it is life time validity but recently they changed my plan to Rs 1/min without any intimation by sending an sms. So please revert it to my previous plan. If not its like cheating customer in the sense announced one plan and changing it to another plan .
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      Dear Customer,

                                      We have received your complaint and we will ensure it is resolved soon.

                                      Thanks and Regards,
                                      Customer Care
                                      Tata Docomo
                                      Dear Customer,

                                      We tried to reach you personally on your number in order to understand your concern. However, the same was not responded. In this regards, we would like to inform you that, upon checking with our records, as of now there is no call rate cutter plan is active on your number. Hence, you are being charged as per the base tariff as all mobile calls at Rs.1/minute. I request you to recharge with any call rate cutter plan in order to reduce your charges. Kindly note that, the offer which has been given through the SIM is applicable only for limited period and not for lifetime.

                                      Regards,
                                      Sharvi.
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                                        sjsj
                                        Aug 12, 2015
                                        Resolved
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                                        Resolved

                                        Address: Pune, Maharashtra

                                        Hi, I have done datapack recharge of 150 rs for my number [protected] but here at EON kharadi there is no TATA network hence it automatically catches vodafone network and my whole talktime balance has been deducted Hence kindly transfer/convert my remaining balance of datapack to talktime balance Thanks
                                        Aug 8, 2021
                                        Complaint marked as Resolved 
                                        Dear Customer,
                                        We have received your complaint and we will ensure it is resolved soon.
                                        Thanks and regards,
                                        Customer Care
                                        Tata Docomo
                                        Dear Customer,

                                        We would like to inform you that you have been charged an amount of Rs.3.10/- usage of (120KB) for browsing as you have latched with Vodafone network and while you are under roaming from dated[protected]:52PM to[protected]:35PM, hence you have been charged from main balance at base tariff (10p/10KB). I request you to check with the attachment.
                                        We request you to select the network manually as Tata Docomo in roaming, so that you will be charged from your data balance for browsing of internet. Hence, you will be charged for data usage if the selected network operator is other than Tata Docomo and the charges will be at 10P/10KB. We regret to inform you that once the pack is activated and the benefits are provided, the same cannot be deactivated neither refunded nor converted to other offer/number as the recharge was done from your end. We request you to make a note of the same.

                                        Thanks and Regards,
                                        Customer Care
                                        Tata Docomo
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