Tata Motors Complaints & Reviews

As I have done for the past 5 year, I sent the Nano for its annual service on 22 January 17. A problem had developed as the gear seemed not to work although the car could be switched on. Besides, the engine was making a grumbling sound. I sent it to Concorde Motors, Mohan Co-operative Industrial Estate, Delhi. A year back too I had sent the car to them. They presented a huge bill but the car stopped working again within a month of its returning from the workshop. At the petrol pump we discovered that the car had not been cleaned either as below the bonnet there was filth. When I complained to the supervisor at the workshop he said that he would get it done again if I took the car to the workshop. What about the acceleration, I asked. It is not working either, despite staying at the workshop for two days. He answered that I should call Tata's 24x7 service centre and ask them to repair the fault. Since it was out of warranty, I would have to shell out the additional charges. He refused to accept that he probably had NOT done any repair to service on the car, but had charged me all of Rs.3, 722/- for a car that is just about 5 years old, owner driven, meticulously maintained and regularly attended to. Now the car has been standing in the parking, as I am unable to drive it since the beginning of March this year.
Being a retired lady senior citizen, attracted to buying a Nano simply because of its attractive offer of being women-friendly, I am shocked and disappointed. Shoddy service and implausible replies and over-rated prices, is that how Tata manages the huge chain of workshops for its faithful customers?
I am attaching a photo of the bill which shows the work done, the amount charged and where it is nowhere indicated what problem the car had and how it was repaired.

I am murugan d.my vehicle no. TN 31 AJ 4828. i have done service in cuddalore service center v.s.t motors. service bill amount around 7000.they are not accepting card.they say we are not accepting card payment only cash. they are not yet put any board on service center only cash accepting. so issue our service center swiping machine.we cannot pay cash at any time.

Iam a customer of tata tiago. My tiago car met with an accident and i send my car to tata authorized dealer "rf motors-alleppey, kerala" for repair.
They promise me to repair my car within a week and they take 40 days and also they didn't repair my car fully. Iam unsatisfied about tata and their dealers. They harass me and they lose my work time also.
Now, they delay and hold insurance claim of my car.
After the repairing, lot of parts are not in a good condition (Bcm, left back door, left running board, dikky parts, infotainment system, etc).
Now, i decide, i never buy tata products and going to submit a complaint about tata and their authorized dealer in consumer court.
Uch a waste and irresponsible company...!!!

I have a Tata Sumo Grande LX IV 2010 model Reg No DL 9C Z 1344. No one mechanic solved my problem. Water/coolant is not stored in radiator at sufficient time, no one mechanic is cached of this problem in Tata Motors Service Company since Last Two Years. This problem is very serous cause of I can't any movement my car last two years, so that I request you kindly provide me very good knowledgeable/expert mechanic for this problem in your Tata Motors Company in India. My car location in Rourkela, Orissa, India. My contact No [protected]

Here is lalu joshi from mumbai and i have bought tata safari strome on 06.12.2016. First breakdown on approx.2000 km where clutch cylinder was found faulty and i have to get it replaced. Today at approx 4000 km there was breakdown of power steering and when i went to wasan motors kandivali west they inform me that power steering pump got broke down without any external damage from casting itself without any reason. Now i am doubting on quality check which is handle at tata motors factory. How can they release such vehicle with faulty parts in market. How are they addressing question of safety of customer. Power steering is part where accident can occur and there can be loss of life. I would like to have replacement of car and compensation for the same.

Regards

Lalu joshi

All the offers asking about any kind of security money or money in some other form, even if they mention "refundable", do not trust them.
These people have fake linkedin id and fake social profiles.
They will ask your amount on a person's bank account, not on company's.
They make fake letterheads and fake stamps of the company.
They change their name everyday and also changes their way of hiring process everyday.br...

I have booked a tata tiago on 24.12.2016 and paid rs. 10, 000/- as advance amount to m/s trivandrum motors, n h by-pass road, ambalathara, poonthura, trivandrum with receipt voucher no.1415 dt. 24.12.2016, for my son dr. Aakash ms personnel use. Until january, 31, 2017 noting heard from the dealer.in february, 2017 my son got a job at new delhi and so we contacted the dealer for cancellation of booking. Dealer assured a refund in 2 weeks when receiving the booking cancellation request. Till date i have contacted the dealership every week but received the same answer 'refund cheque not received from tata motors'. Kindly intervene and send my refund immediately. Kindly note that i am eligible to claim interest after three months of booking.
Kindly treat this letter as 1st notice from me for getting the refund of rs.10, 000/- if this prolongs to a litigation.

Mohan. K dt.16.03.2017
Sreelakam, sivasakthi nagar,
Thuruvikkal po, trivandrum-695011
Cell.[protected]
Mail. [protected]@gmail.com

I'm bye a tatasafari in last year March 2016 after10000, km i am serprize after check engine oils are in minimum stages after my complain aastha moter work shop top up my vehicle engine oil after first service about 3000km our vehicle engine oil comes to minimum stages it's abnormal conditions so please help me to solve this problem i am also a2005 model tata sumo victa gx model until today i never feel it's typically problem so i like Tata motors products but it's is change my opinions about tata motors products so please help me earlier thanks astik sharma Patna Bihar [protected]

We only buying tata motor based commercial vehicles only, but 1 year back we purchased new vehicle from the tata motors in chengalpattu branch.
Our vehicle frequently getting problem in engine in this one year 4 time they removed engine in service center for timing belt problem. So unable to handle this situation. So we request you to give a solution for this (Tn19s5190).

On (4th November 2016) I purchased a motor vehicle from your dealership (Car Name -- Tata Tiago, Model No- XM Petrol Version, Registration Number --UP14DA6617). Unfortunately, the vehicle has not been satisfactory because there is a problem in the gear system time and again its been more than 3 times I have approached the said agency for repair maintenance but this issue is again occurring in my car apart from that there is problem of sudden break down while travelling and there is some issue in the engine also. 'My mechanic inspected my vehicle and agreed to fix the problem under warranty, however, when I collected the vehicle and started using it again, the problem was still there'.
I would appreciate it if you could organise to either fix the car properly at one go or please change the car with another car of the same model by next week or so. As I am sure you can appreciate, I rely on my car for transport and apart from the inconvenience, this problem has also caused me to great mental harassment .

Hi
My name is Vivek, I made a booking of Tiago xz on 31 Dec thinking that I would get a new car (new make) wit TC Motors, Chinar Park, Kolkata. I wanted delivery in March. Now when I did a pre inspection before registration I am finding the car allocated to me is of Nov 2016 make. I am a bit disappointed as I am getting a car which is straight one year old. Dealer is arguing that as the booking done in 2016 hence I will get 2016 make car only. Please note the booking happens almost in the evening on 31 Dec. No one from dealer told me about my allocated car will be from 2016. I am a bit disappointed. Dealer is telling me to deduct 10-15 thousand for cancellation. And I am sure this is not my mistake. On 31-Dec I was asked to make more downpayment so that the car could be ordered. So it was clear that once I make payment then only car would be ordered. But now they are saying different stories. Could someone explain me what to do? But this is not a good experience with Tata Motors.
- Vivek Vishwakarma

Your interview is going on in your city. Please download your interview letter through computer by link = www.bit.do/88555250 = [protected]

Your interview is on 10 march 2017 in your city. Please download your interview letter by link = https://goo.gl/1EkdJo = appointment department - [protected].

Those fake letters i got & they are asking for money transfer of rs 4500.

PS

Pragyamita Sensarkar
Sat 1/28/2017 1:22 PM
To:
P;
Evernote
To
K.B. Motors Pvt. Ltd.
63C Ballygunj Circular Rd.


This is for your kind information that on 04/08/2016 I placed an order with K.B. Motors Pvt. Ltd located at 63C Ballygunj Circular Rd purchase of Tata Nano AMT XTA in exchange of my old Tata Nana LX bearing no. WB02AB 3559 by paying Rs.1000 as booking amount vide money receipt no. 02316 on 09/08/2016. In the commitment form the total exchange value for my old car including the old car value, exchange bonus, customer support and TMA support was mentioned as Rs.90, 000/- and the ex-showroom price of the car for which I placed order was Rs.3, 27, 589/- only. In relation to the said intended purchase and on the basis of verbal communication with the concerned sale personnel I paid a further amount of Rs. 10, 000/- vide money receipt no. 03529 on 18/10/2016 and on 09/11/2016 I paid an amount of Rs. 37, 164/- through an a/c payee cheque of Canara Bank bearing no. 257574 duly issued in favour of K.B. Motors Pvt. Ltd. On 20/01/2017 I also issued 4 blank cheques of Canara bank bearing no.s 658143, 658144, 658145 and 658146 in favour of Tata Motors Finance Ltd. as per the verbal communication with concerned personnel of the said concern.

However at the time of entering into the loan agreement with Tata Motors Finance Ltd. through K.B.Motors Pvt. Ltd I was informed by the concerned staff of the K.B. Motors that the total exchange value of my old car was reduced to Rs.77, 840/- approximately and even the ex-showroom price of the new car was increased to a much higher amount than it was when I booked the car i.e. on 04/08/2016. Moreover it was also informed to me that the monthly EMI amount would be around Rs 8, 000/- for 48 months although at the time of booking the car I was assured by your concerned personnel that the EMI amount would be around only Rs 6000/- for 60 months.

Therefore with utter regret being compelled by such circumstances full of discord and misconceptions I did not want to proceed with the transaction and I cancelled the agreement by sending email to the official email is of k.b.motors.
However till date k.b.motors did not take a single initiative to refund the money paid by me. They are even avoiding my calls. Such behaviour by the authorised dealer of tatamotors is truly unexpected and it is tarnishing the goodwill of tatamotors itself. Please see to the matter and make necessary arrangements for refund of the money paid.

Manjusree Sen Sarkar

I have complained 5-6 times but no one reply.
No one is ready to buy my car because of the major defect(happened with me only, rusting problem in the
chassis from last five years below the engine which is a backbone of the car and TATA is a big producer
of steel so why this happened? i feel that this is the manufacturing defect no such defect is found in
other products) mentioned in the complaint.If no response is given from your side then i will be in the
position to sell the car with low value due to this defect and go to another company. i convey this
message to all members and no one will purchase your product.
An early response is humbly requested.
Thanks,
Dr. Kishan Sharma
[protected], [protected]

I had given A COMPLAIN ON 5/10/2016 regarding the scam going on in the name of Tata motors. I have been a victim of such a scam, I received a call from a person stating a representative of tata motors and convince me of giving me online data entry work with a flat income of around 25 to 30k per month on paying a registration fees of Rs 3100/- but I ended up paying more than 50k to that cheater without any work nor income, till date he is giving an advt in the news paper regarding the online work and there are many innocent people who might be getting victims of such scam,

please take a strict action against such frauds, who are blaming the well known name of TATA, even the police are not doing anything, I hop atleast this time I receive a positive response from your end.

hoping to hear from you soon

Dear concern,
we purchase 1 lorry from pasco motors mathura road, near goodyear chowk, sector 6, faridabad, haryana 121006 (haryana) lorry model 3118tc, engine no iss03082461f84 & chasis no. Is mat406429ehf09774 which purchase on month of july 2016 by through sandeep tyagi (sales man ) contact no. [protected], [protected] .Buyer name parveen kumar . The sales man committed for 1 year of amc free of cost & he says that he will courier document of amc sent by courier at our address .But still we donot received any such kind of document . Now our truck is at service centre . Service of truck is complete & they not release our lorry without payment of bill . He says to us please submit amc document & take your lorry . Sandeep tyagi do not response to us neither he attend my phone call .

Regards
parveen kumar
[protected]

Dear Sir,

I have a Tata safari 2.2L Dicor car, my vehicle no is TN 23 AP 0003 few months back my car engine cheese, I have to taken to the Tata Motors authorized service center VST Service Station Pvt Ltd, Ponamalle, Chennai. They checked & said the engine inside second cylinder block is totally damaged, so we have to overhaul the engine like they said i gave the permission to start the overhaul and they send estimate, The estimate amount is Rs. 1, 28, 000/- I paid the advance amount Rs. 25000/- After overhauled they send a bill amount Rs. 1, 46, 643. I taken a delivery on 21.02.2017, on monday 27.02.2017 i went my relation house with my family in my car, again the same problem raised in my car, I taken to the Tata Motors authorized service center Concord Motors Tiruvallur District Tamilnadu. They said injectors are not working now you have to service the injectors like they are telling the service amount is above Rs. 25000/-, I contact VST Service Station Pvt Ltd person Mr. Ranganathan and Mr. Gurumurthy is telling we are not responsible our work is done when you taken delivery like they said.

Mr Ranganathan mobile no is [protected]
Mr. Gurumurthy mobile no is [protected]

Thanks & Regards,
R. Indresh Kumar
Mob: [protected]
Email: indreshr.[protected]@gmail.com

मेने एक टाटा नेनो नंबर RJ 30 CA 2992 टाटा मोटर फाइनेंस के यहाँ लों करवा कर ली | करीब पञ्च साल तक मेने किश्ते भरी है | अब जब अंतीं 4-5 किश्ते बची है तो ये फाइनेंस वाले रिटेनर चार्जेज और पता नहीं कोण कोण से चार्जेज के नाम पर अभी मुझसे 3950 रुपये ले लिए है | कह रहे थे की ये 3950 नहीं दिए तो प्रतिदिन 36 परसेंट का ब्याज लगेगा जो मूल में जुड़ता जायेगा | अब ये देने पर इसका ब्याज जोड़ दिया है | और वसूली चालू है | अब मुझे लगता है की मुझे इन पर केस करना पड़ेगा |

Dear sir,

i am sudarshan from chennai. i had requested for a TATA HEXA high end model test drive, and after repetitive calls, a dealer CONCORDE motors contacted me. booked for a test drive on 26th feb 2017, but no one had returned my call till today. my details are:-
SUDARSHAN-
PH [protected].
EMAIL - sudarshan.[protected]@gmail.com

thanks
Rs

I bought nano in October, 2016. The petrol gauge is not working from the beginning. They changed the whole unit. Even then the problem was there. Then they serviced the ball in the tank. But the problem is still there. The tank was empty and the reading (DTS) showed 106 km. Only 7 more months are there for my warranty period to lapse. It has to be corrected before that.