Tata Motors Complaints & Reviews

Sir/madam,
I bought my tata tiago xz variant (striker blue) from grover trade links motors, bareilly, up on 18 october. after few days i noticed a patch of area on left back bumper which looks different from rest of the body. i immediately took the vehicle the very next day to showroomand showed the salesman who attended me (virender). he asked me to leave the vehicle as i had to get the seat cover fixed and he also said that paint would be corrected. when i went to receive the vehicle, i found no difference in paint except the body was washed thoroughly. he said he will call the painter and then inform me. but no update as of now. he says he needs some time to get the work done. it's been a month since then.
I love my car and care a lot, but i hate the patch which annoys me a lot. please resolve my issue as soon as possible.
Looking forward for a proactive response.

I registered through shine.com and through them i got a call for tata motors recruitment and i also took telephonic interview and aftee that they were asking for 1400 rs for courier and after that they asking to send my all documents for further verification and 2550 rs for verification charges, and they saying after your joining it will refundable

Sir,
Remorsefully i beg to inform you that, i have approached trupti automotives (Commercial vehicle dealer) tata motors, address: b. O: n. H-215, patharapada, panikoili, jajpur-755019.
H. O: n. H-5, manguli chowk, cuttack-754025, tel:[protected], to mr pratap chandra sahoo, dealer sales executive, for a tata winger, he assured me to deliver a new bs3 tata winger vheicle which was kept in their head office at manguli, as per his assurance i paid advance of rs 100000/- (One lakh) through rtgs on dated-31/08/2016, then even after clearance from cholamandalam investment and finance company limited, they kept on delaying to deliver the vehicle by giving me number of fabricated excuses and lastly they deliver it after one month, on 28/09/2016 the vehicle delivered to me with 1400 km driven, dented, discolored and used 2nd hand one. When i ask for tr they did not handed over the temporary registration certificate, taking different plea. Then lastly when i did not get the temporary registration no, i was bound to registered the vehicle at cuttack rto office against my willingness
I being a permanent resident of jajpur district under the territorial jurisdiction of chandikhol rto office, and cuttack is more distance from my place, but they pressurized me to do so, and i also did that, but after registration from cuttack rto office i came to know that the vehicle is an old and defective vehicle which was previously sold and delivered to dasaratha aryavedic english medium school, athagad, cuttack on 12/08/2016, due to frequent problem of the vehicle they returned it to trupti automotives & the said vehicle again delivered to me on 28th/09/2016. But the papers of the vehicle including tr no did not handover to me.

Being a lady customer and presently suffering from breast cancer and under treatment at medanta hospital, i have lost my mental peace. I have given my hard earned money to one of the best brand company of india i. E is tata and is definitely proud to be associated with the company but never thought of getting a 2nd hand and defective vehicle or a used vehicle from one of their dealer. This is giving me severe mental harassment and feeling cheated by the brand.
I enclosed herewith necessary evidence for the establishment of my objection.
Enclosure
Letter no 1617 dated 20/10/2016 of trupti automotives to rto cuttack.
. Thanking you yours faithfully
Sasmita boitai

Respected Sir,

Under the instructions and on behalf of our bank Vijaypur District Central Co-operative Bank, Vijaypur I issuing this legal notice to you,

1) That our bank has purchased TATA SAFARI-STORME-VX-4x2-2-2.2L, LE bearing chassis No. MAT617009FND02177 with Engine bearing No.2.2LDICOR14DUYJ04839 which has having RTO Registration No.KA-28/N-9466, color purl white was purchased on[protected] from you at Sl No.2. That you at Sl.No.1 is the manufacturer of the said vehicle. You at Sl.No.3 is one of the service providers at Vijaypur.

2) That from the date of the purchase the said vehicle is giving one or the other trouble whereby in spite of services the said defects brought to the notice of service station are not properly serviced their by stating that the vehicle is having inherent manufacturing effect. That on[protected] while the vehicle was on trip to Gulburga to Vijaypur on the way nearby Sindagi the Engine seized to function and this problem is recurring problem from the beginning.

3) That in spite of repeated serviced the defects in the engine and the other parts of the vehicle including the uncalled noise at the drivers end are continuously running in defect.

4) That the vehicle is within the warranty and is suffering from serious manufacturing defects and the services at your show room at Vijaypur as well as Gulburga or any other service provider for TATA Motors is not up to the mark as is expected from a reputed company like you from Sl.No.1. That the recurring various defects brought to the notice of your company service providers you at Sl.No.2 & 3 have failed all through out to satisfy the standard claimed by the company you at Sl.No.1. That the vehicle is suffering from serious engine defect and also other defects due to which uncalled inconvenience is caused to the chairman of the bank while on tour programme their by, has caused untold mental agony and harassment. That now the vehicle is standing at the service station you at Sl.No.3 and you at Sl.No.1 & 2 are hereby called up to immediately take serious steps to cure all the manufacturing defects in the said vehicle with immediate effect within 24 hours failing which our bank would be constrained to proceed against you all at various forums for proper legal action and also you are called upon to replace with new vehicle with immediate effect, in tune of standards of company as claimed by your company. Failing which, our bank would be constrained to proceed against you, in which event, our bank would claim entire refund of vehicle value with other damages suffered like mental agony, harassment uncalled tension during the long travels, which would come around Rs.19, 95, 000/- please note.

Thanking you,

Yours faithfully
Sd/-
(R.S. Dharwadkar)
Advocate
Place : Vijaypur Legal Cell
Date :[protected]

This is regarding the extremely exhausting waiting time for the delivery of the tiago . We had booked our car on 21st of July and I yet stand with no delivery . The delivery period promised was 11 weeks max which itself was an absurd one and even in the 14th week I was been informed that there is no allocation . This is seriously pathetic and these guys don't live up to their word . I was informed that the car was allocated on10th November It's 22nd november and still the car hasn't arrived . The manager at the showroom has no clue of whats happening and doesn't even give a sense of assurance to the customer . I had to reach the "head" of Concorde, Dhiraj Katara to get my car allocated . I think this is the worst service anyone can give in any field . These guys are far from being professionals . They have failed time Ang again to full fill their promise . All the know is to serve coffee when the customer arrives.

Name : Shambhu Roy, Mob:[protected], Car No.WB-18G-1334,
AMC taken : Nov 2013 for 4 years/ 20000kms.
denied to serve by Shankar Motors PATNA claiming that I've been already availed 2 times Synthetic lubricant and hence my contract has become null and void while I'm in 4th year and well behind 53 kms away from 20000kms till 13-11-16. Now my question is if I'm eligible for this given criteria how can you deny and deprive a customer?

I have given my nano bearing registration number : ap07av7777 for service on 18/07/2016. I was having a long pending complaint regarding non-functioning of central locking which i have been complaining during last one year. Always i got a reply that necessary spares for nano are not being supplied by the company. On 18/07/2016 i have complained same problem while handing over the vehicle for service. Initially, i was informed that it is not their job to rectify central locking. When i informed that the vehicle came with factory fitted central locking ans they have to take up the job to rectify the problem, they agreed to do. But to my surprise, while handing over the vehicle, i was given same reply as earlier, i. E., non-availability/supply of spares. They informed that the order has been placed and that i would be informed after receipt of the same. 4 months lapsed, i am still getting the answer that the part is awaited from the company, whenever i enquire about it. Poor service by tata showroom service center invijayawada

Dear Sir
I had done my booking on the 29/6/2016 at your vasai branch for tata indicia in the name of 3Enterprise where I had met Mr. Jay Kumar and Mr Sandeep your sales person and promise me that within 1 month I will get my car on road I have submitted all the documents there were require I use to follow regular with Sandeep as Mr. jay Kumar use to not pick my phone all the time the reason unknown an every time had a standard answer given paper are process with the canara bank last I was frustrated and cancel my booking on 14/9/2016 and till today I am been trouble that when will I get my refund back the reason why I am writing and taking this step is because today I am been suffered for no reason I don’t want someone else to suffer in the same manner.
Now I am feeling I had to write this mail long before but it is better late than not to do it.

I am waiting for a reply from your end too

Thanking You

Jonas Rodrigues
3Enterprise
[protected]
[protected]

From: pradeep pachori
Sent: thursday, november 10, 2016 8:36 pm
To: '[protected]@tatamotors.com'; kumar. [protected]@tatamotors.com
Cc: 'manish. [protected]@tatamotors.com'
Subject: fw: 1-[protected] (customer issue un wanted amt required from service center)

Dear sir,

As per the previous mail communications and previous estimate was lesser but as per my view i was feeling it on higher side and taken clarification from the dealer on the same and my car is still there now dealer has given me a fresh estimate of double amount which is more than 1.20lack.

Now where problem is same and car is there in the garage how estimate went double, i personally feel dealer is now harassing me with there attitude as all of a sudden estimate cost gone almost double of previous estimate.

Than my concern is only what has been observed previously and on what basis it was of approx 60k
Now what are more default seen on the same and went double, why same not observed in previous inspection.

I have attached some snap of vehicle & estimate.

From: pradeep pachori
Sent: thursday, november 03, 2016 3:42 pm
To: '[protected]@tatamotors.com'
Cc: kumar. [protected]@tatamotors.com
Subject: re: 1-[protected] (customer issue un wanted amt required from service center)

Dear sir,

Still we have not received positive revert & still my vehicle is in workshop, i have doubt my vehicle part has been change because my vehicle is in 3 year old & given the higher estimate. need your intervention to make the vehicle.

Regards

Pradeep pachori
[protected]

From: [protected]@tatamotors.com [mailto:[protected]@tatamotors.com]
Sent: saturday, october 29, 2016 3:57 pm
To: pradeep pachori
Cc: kumar. [protected]@tatamotors.com
Subject: 1-[protected] (customer issue un wanted amt required from service center)

Dear sir,

Thank you for writing to us and sharing your concern.

At the outset, we regret the inconvenience caused to you.

We have intimated our mp regional office and dealer veer motors to provide all necessary support and look into the issue at the earliest.

We have raised a complaint and for any further communication, you may quote 1-[protected] as the complaint number.

Please feel free to contact mr. manish kumar, customer support manager, tata motors on [protected] for any assistance.

Thanking you

Customer care team
Tata motors

From: pradeep pachori [mailto:pradeep. [protected]@aadharhousing.com]
Sent: saturday, october 29, 2016 3:38 pm
To: customercare (tml)
Subject: 1-[protected] (customer issue un wanted amt required from service center)

Dear sir,

Complain to be file against tata motors (veer automobile at bhopal),
I have tata indego ecs which model is sep-2013, my vehicle is good condition,
I have stand the vehicle in running condition after 3-4 days i have start again but vehicle didn’t start, i have called to service center of tata motors at bhopal, i have toying the vehicle & given the vehicle in service center before 3-4 days but still we have not given estimate, not find the problem in vehicle why didn’t start, request you to check the vehicle again if vehicle is 2013-sep-14 how is expenses of had & other part of vehicle, i have already complain in phone which complain no is 1-[protected]

My vehicle no is mp04cl5794
My mobile no is [protected]

Thanks & regards
Pradeep pachori

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I had booked TATA Tiago on 21st August 2016 from Concorde Motors, Prabhadevi, Mumbai. Expected delivery was 17th October.

After repeated follow ups and visits to the showroom, i havent got any kind of response. I have mailed to the dealership for the cancellation as their delay is causing me immense displeasure and mental dissatisfaction.

I have already dropped a mail to the concerned person (Satish Thapar) regarding the cancellation and till date not got any kind of response.

I wish to complaint against them as this results in non-commitment of delivery along with tremendous mental torture.

Sub: - TATA Sumo with Registered No. AP 28 F 8889 with chasis
No.385003KJQ986648 and Engine No.483DL41KTQ813402
disturbed with fire accident occurs on 12.10.2016 – M/s
Tirumala Auto Motives Passenger Car Dealer have not attended
to repairing of said vehicle –Action- Requested.

I Sri.D.Suresh Babu R/o Ongole Prakasam District, A.P submit the following few lines for favour of taking appropriate action.
Our vehicle i.e TATA Sumo with Registered No. AP 28 F 8889 with chasis No.385003KJQ986648 and Engine No.483DL41KTQ813402 was underwent fire accident on 12.10.2016 @ 03.00 A.M which occurs at near Naguluppalapadu village of Prakasam District of A.P. In turn, it was informed to the local police station, village authorities, Insurance authorities and also your authorized showroom i.e M/s Tirumala Auto Motives Passenger Car Dealer, Ongole Prakasam District A.P.
On completion of required formalities, requested Sri.M.Kishore, Body Shop Manager of your authorized showroom for lifting the same from accident spot to authorized showroom for repairing the vehicle. Based on the instructions of the Body Shop Manager ( i.e Sri.M.Kishore) the said vehicle lifted to your authorized showroom on 16.10.2016 duly informed the same to Sri.M.Kishore, Body Shop Manager of your authorized showroom on 15.10.2016. In spite of several reminders, the showroom authorities have not responded in this regard till to date to commence the repairing work, causing much inconvenience felt by me. Now the said vehicle available with the garage of your authorized showroom for last one month on not initiating any action by the showroom authorities.
The Service Manager and Body Shop Manager of your authorized showroom have drag-on the issue from time to time without any specifies reasons. In view of this I am suffered a lot.
In this connection it is to inform that, I have three vehicles of TATA Brand and the details are shown below:-
1. TATA Sumo Chasis No.385003KJQ986648 Engine No.483DL41KTQ813402 Reg No.AP28F8889
2. TATA Indica Chasis No.600131MQQP37529 Engine No.4751D101MQQP38217 Reg No.AP27D5778
3. TATA Indigo eCS Chasis No.MAT607161DPB08336 Engine No.4751DT14BWYP08655 Reg No.AP27AS4005

Further I inform that I am proudly feeled as a consumer/customer of TATA Brand vehicles since 18 years, as the services of the TATA showrooms are very well. Our accident vehicle furnished above is very sentimental vehicle to our family. Due to this, I am very interesting to repairing of said vehicle through your authorized showroom only, because genuine parts are available with your showrooms and sincere services are also available in your authorized showrooms. But in this regard and in this juncture your authorized showroom i.e M/s Tirumala Auto Motives Passenger Car Dealer, Ongole Prakasam District A.P. have not taken any immediate steps on repairing of said vehicle till to date causing much inconvenience felt by me.
Under the circumstances explained above I request you to take immediate steps in this regard for which act of kindness I shall be ever grateful to you sir,
Yours faithfully,

(D.SURESH BABU)
D.No.4/299 Satyanarayana Puram
Ongole -523002.
Prakasam District
A.P
Cell No.[protected]

Sir,
I, Anil B. Patil, residing at Mandane, Shahada, Nandurbar having Tata's Zest bearing No. MH39J7551 had made servicing at your Dhule Dealer, Ujwal Automotives Ltd. Before starting Service the Dealer has not given any estimate regarding Servicing and Labour Charges.
After completing Servicing the Dealer has denied to accept the payment by Cheque and also denied to accept the old currency. Also stated that the Vehicle will be delivered after clearing of Cheque.
So please see that the Customer is not harassed unnecessarily. We have to come for Servicing from 90 to 100 Km. And such replies comes from such Reputed Dealer is embarrassing. If such type of Replies we receive, then we will have to switch over to another company.

I purchased a Tata Indica EV2 from Concorde Motors Malad Mumbai in April 2016. The First day of Delivery, the Bonnet got jamed so had to visit the service Centre in Andheri to get it repaired.
Within Six Months, the Executive says the clutch system burnt and needs replacement charging almost 10k. On the day of delivery I come to know that the car underwent a small crash in the garage and will take two more days for delivery. This I come to know while I am visiting the garage and almost about to pay the charges. The small crash was such that the chassis of the car was damaged and the bumper and the Bonnet damaged. Bad quality cat and PATHETIC service experience. Would never buy a Tata car in future.

Hi,

Thsi is my fourth complaint regarding Jaika Motors, Wardha - 422001. I have booked a Tata Tiago on 11th May 2016. The vehicle arrived in the month of July and but due to a loan discrepancy the car did not get delivered. However, in a communication with head Office we came to know that the vehicle arrived again in the month of October, but we were not intimated of the arrival of the vehicle. This behavior is totally not acceptable. When we escalated to the Nagpur Head Office, we came to know that the vehicle reached the showroom but was delivered to someone else.
Now if you are not producing the car models you ordered you should not take more orders I suppose. I needed tis car for my wedding on November 24th and in spite of a pre-booking of 6 months I am not getting the vehicle. Now I want this to be resolved asap. And i want my vehicle on or before 20t of this month.

Regards,
Ankita Zawar

TATA MOTORS LIMITED.

Sector 11, Plot Number 1, Integrated Industrial Estate (IIE), Pantnagar Rudrapur, Dist-Udham Singh Nagar Uttarakhand: 26314.

Dear Candidate,
Ref: Selection of final stage in Plant of “TATA MOTORS" Ltd in under skill India Program.
Recruitment offer. –The Company deals in Mechanical, Electronics,
Manufacturing & Business. The Company offered to the candidates to Join as an: - Plant Head, Service Engineer, Junior Engineer, Executives, Assistant Managers, Accountant and other Executives post For Plants in, Pant Nagar, Lucknow, Jamshedpur, Pune, Gujarat, Kanpur Mumbai.
The Company Short-listed candidates for the requirements in Production, Electronics, Quality, Maintenance, IT and
Administration Department.

Job Description and Initial response of your Resume online.

Business:
Sales division, logistics, public relations, financial and accounting, HR And general affairs, product planning, procurement, etc.

Engineer:
Research, product development (design, experiment), production
Technology, quality control, service (technical sales), product
Planning, procurement, information technology, production control,
Etc.

Job Category Business, Engineer. Benefits Benefit programs:
TATA MOTORS mutual aid association, employees sales, employee stock
Ownership plan, employee savings deposits, asset-building-system,
Corporate pension funds, etc.

Welfare facilities:
Dormitory, corporate housing, athletics ground, childcare facilities,
Gymnasium, recreation center, corporate membership facilities
Career Path.

TATA Motors conducts human resource development program based on the long-term employment. TATA Motors creates six-year training
Plan for each employee to acquire a multi-skill in order to be able to
Work around the world.

Selection Process
CV Screening
Telephone Interview
Technical round
Written test OR GD round
Final interview with DGM

Education/Experience

All minors’ & majors welcome
Those who graduated or will graduate from university or graduate school Between June 2012 and June 2016, and do not have work experience.
Experienced & Fresher’s are also Applicable for this Post.

Applied for the Post:
Production Engineer
Shift Incharge (Tech.)
Service Engineer
Junior Engineer
Software Developer
Technical Support
Accountancy
Management
Admin Department
Backend
Marketing
R.M.Department
S.M.Department
HR Head

Accommodation:-
90 Days training
Transportation
Eight Hours Shift
Pay Role after contract
24*7 Environments
One Year Bond
Salary Package 2.41 to 7.2 PA

This required Documents by the company HR Department.
Photo-copies of Qualification Documents
Photo-copies of Experience Certificates & Salary Proof
Photo-copies of Address & Id Proof
Fourteen Passport Size Photograph

Regards- Ravi Kulkarni
MOB NO: +91 [protected]
(HR Manager)

NOTE : If you have any emergency so call on this no [protected]. otherwise
don't call on this no,

Hello,

I have purchased new TATA Tiago vehicle in June.
I am facing ratting issues in front panel while driving.
Even after serving its remains the same.
Initially I have received may calls about feedback now no calls nothing to ask.
Car feedback can be collected after 6 to months when customer face problems. Service person are not trained dont have proper solution about this ratting noise. Please look into the same asap.

Dear sir/madam,
Myself ashutosh mishra rudra resident of 115-a, q block radha krishna housing society sharda nagar, kanpur. complainant is a senior jounlist and have worked with dainik jagran and amar ujala newr parers. i run a side business of travels. i purchased a tata indigo ecs tdi in july 2016 from sai motors, fazalgnaj kanpur. its a commercial vehicle. want to let you know that last days a major accident might be occured with my car due to tyre failure. passengers riding in car als narrow escaped. actually, while returning from lucknow trip, near by charbagh station lucknow at randomly car got some disturbance. my driver vijay verma took car side at once. the tyre was punctured badly. driver changed tyre and completed his journey.
I contact society motors workshop in dada nagar kanour on 5th november. after checking damaged tyre, company engineer issued me a letter to show it before good year tyre company office for claim. i went gupta tyres jareeb chowki kanpur, where they provided me toll free number of good year. i logged complaint and got a text message to examine my tyre before company engineer on 7th november. tyre company engineer sunil chandra met me at surpal tyres, jareeb chowki. before checking tyre, he said me claim process is very tuff. while checking tyre, he hammered tyre many times. when it got more damage, he asked me some money for positive claim report. he told me, "kuch kharcha kariye, kaam ho jayega varna chakkar lagate rahenge. naya tyre hi kharidna padega." when i denied to give him ingenuine payment. he whisperd with surpal tyre company owner and suggested to purchase new tyre from his shop. i refused it. then mr. sunil chandra prepared a negative report and ask me to make signature. he was compelling me to accept his false report.
Hereby, i say that i am totally unsatisfied with false report made by sunil chandra. sir, i request you to take this issue in your concern for customer satisfaction and its a matter of passenger's security also. it's a serious issue of tata motors reputation.
If good year company do not exchange my damaged tyre under claim, i have only way to go to consumer forum.

Details
—
Vehicle number - up78 ct 8980 tata indigo ecs tdi
Registered customer - nidhi trivedi w/o ashutosh mishra rudra
Vehicle purchased in - july
Chassis no.- mat 607331gpa01233
Engine no. - 01144
Kms run - 16, 000 approx

Complaint in tata motors workshop on - 5 november 2016, serial no. 629
For claim tyre detail — tyre good year no. 175 / 65r14
Complaint on toll free good year - 5 november 2016
Date of appointment with engineer - 7 th november, mr. sunil chandra (mobile - [protected])
—

Thanks & regards
Ashutosh mishra 'rudra'
State bureau head, the look hindi daily newspaper and magazine
Mobile: [protected], [protected]
E-mail: [protected]@gmail.com

Hello concerned authorities
This is to bring to your notice that my Tata zest BR01CC8682 was sent to servicing centre 15 days back in astha motors patna for some electrical and steering problem .the manager of that astha servicing centre Mr. Sudhir having contact no. [protected] told me at that time to get vehicle back in maximum 2 days but today it's 15thday and everyday they are making excuses .I m a doctor by profession and need to travel daily 200km .plz solve my problem as earliest .
Regards
Dr.parshram Singh
[protected]

R/Sir,
It feels me very bad to inform you that, recently my brother named Rahul C. Deshmukh(resident of Buldana, M.S.) have had booked TATA Iris at Ujjwal Auto, Jalgaon (Khandesh), Maharashtra showroom. The said vehicle was booked on 12th of October 2016 (Next day after Dussehra) and we had sales officers (Mr. Ahire Sir and Lokhande Sir) that the vehicle would be available to you on either 27th or 28th of October. Hence we begin the loan proceedings and completed it successfully.
After that procedure we contacted but the vehicle was said to be booked on 12th of October and the billing was said to be done on 28th of October. Still the vehicle is not arrived at Jalgaon.
Sir, as the vehicle was not arrived on time, my brother have to face a major loss in business (Which is depend on vehicle) Now as you know, that at first we fully confirmed it’s excepted arrival and then begin to proceedings and we didn’t give a single chance of delay for payment from our side.
Also for your kind information, I am a TATA user since 2012 to up till now. But I haven’t experienced such blunder yet, also when we firstly went to Jalgaon showroom and told them that same model was available at Chikhali showroom (a town near Buldana, Dist. Buldana, Maharashtra).They told us that the model at Chikhali Showroom should be at least 2 - 3 years old and hence you place your order at Jalgaon showroom and we would deliver the vehicle around Diwali (i.e.28th Oct.).Now my brother (Mr. Rahul C. Deshmukh) who is residence of Buldana went Jalgaon 3 days earlier and is going each and every day to the showroom asking for delivery date.
Hence it is my earnest request to you to please look into this matter as early as possible and do the needful and give us the reason for your commitment less service this time.If still there is any kind of value, to customer, Hope early reply of yours.
Regards!

Hi,

I purchased tata tiago from garyson motors on 6/6/2016 bearing no. pb10ft8666. i was sold amc as complusary by dealer during vehicle delivery. i was charged 4k for silver amc offer.
When i serviced my car i was told that only lubricant (worth 1600/-) and oil filter (worth 250/-) is covered under amc. only 15000/- kms are covered and there is only 1 service due during this interval.
They charged 4k whereas actual cost of covered things is 1850/-, sheer cheating by so called trausted brand in india.

Shameful.

Regards,
Nirvair
[protected]