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Tata Motors Complaints & Reviews

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Updated: Nov 5, 2025
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R
Ronak Kapadiya
Nov 30, 2021
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I booked TATA altroz XT Petrol Red color on 19-OCT-2021. I mailed on customer care, S P VEHICLE, MAKARPURA VADODARA dealer. But They told me that waiting period is 45 Days and if company billed you'll get your car after 5-7 days but today 43 days done but still not any confirmation from the company. PLEASE solve my issue ASAP.
+1 photos
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    J
    Jinal.patel
    from Vapi, Gujarat
    Nov 28, 2021
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    We purchased a new tata altroz 4 to 5 month back. in this time period car stopped working many time and the service center is not giving any permanent solution for the same.we cannot take this car on a long ride because of the continuous fear that the car will stop working any time.so I want a replacement for my new altroz
    Tata Motors customer support has been notified about the posted complaint.
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      D
      Drveer
      from Nagaur, Rajasthan
      Nov 27, 2021
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      Address: Didwana road Nagaur, Near Canara bank

      Iam the first onwer of safari in Rajasthan I have already made a clear dession to preache this new generation safari. But this is the worst choice ever because in my safari every time when Iam on highway speed at 120km and suddenly there is a road breaker and then we slow down speed and down the gear in 2nd number and when I cross over breaker safari engine becomes off every time. in starting days I thought it’s may be due to Iam driving safari frist time and whenever I will be Habitual and after 1st and 2nd service it’s may be resolve. This the main and frist problem 2nd problem is lag problem Iam not taking about all safari it’s may be in my safari but there is no effect seems either I am in sport mode or city mode there is lag between every gear change. In this safari about 3.. to..5 sec lag after changing every gear I have several time visited at service Center different district service Center but problem is still present when I have loosed all hope regarding this issue I made a vedio with covering all problems and I post it on QUESTION MARK ? Chanel on YouTube after that local service Center give me a test drive of another safari but I feel those safari perfect and then service Center driver and machanics drive my safari for around 5km and in 5km They also face same problem which is engine off in 2nd gear after that they took my safari at service Center and after 3 days they give me back this safari and they change clutch plate without any problem and give me back my safari and when I take test drive that time 3 members sitting with me and Iam only and they are 3 person they are trying to convince me that I should change my self according this safari which is totally useless.
      I want share a link of vedio where I explain all the problem regarding my safari with demonstrations
      https://youtu.be/hU5QUtlLZNk
      This the link please watch this and if this problem not resolved by Tata I will set a example for other people and companies
      Tata Motors customer support has been notified about the posted complaint.
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        R
        RG@1980
        from Jammu, Jammu and Kashmir
        Nov 26, 2021
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        Address: 814-A Gandhi Nagar Jammu

        Dear Sir/Madam
        I am Poonam Gupta from Jammu, I was Purchased a Tata Tiago XZ+ Petrol on 24th Nov 2021 from Feardeal Motors Jammu. I was such a worst experience from this dealer to buy a dream Car. On time of delivery, there is no customer delivery Photography, there is no click with my car, there is no cake cutting or some kind of gift from dealers end. I saw video on YouTube related tiago delivery 99 out of 100 times dealer give special feel in time of delivery to customer, but on my time nobody treated like this. I have 2 more cars except this and on delivery time they give us special delivery perform like cake cutting, hiding car through Cover, artificial key for photography and else. So kindly take a serious action on that kind of dealer. They only want to sale ur product not to satisfied customers.
        Regards
        Poonam Gupta
        Tata Motors customer support has been notified about the posted complaint.
        Nov 26, 2021
        Updated by RG@1980
        Kindly action on my complaint
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          R
          Ramakrishnan pranatharthiharasharma
          Nov 25, 2021
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          Delivery of Tata NEXon Vehicle got delayed even after 80 days against the commitment of 8 Weeks. Dealer as well as TATA Motor keep the customer in dark on the readiness of TATA Nexon Vehicle and are also not sure on the delivery of Vehicle. I also write a mail to Gokulam Motor, Chennai, Chrompet Customer Care Executives and TAta Motor Customer Care Delivery Team.
          Unable to get the DElivery Status . There is huge system lapse in dealing with the customer and also unable to give the visibility on delivery which is defintely affect TATA brand image.
          Tata Motors customer support has been notified about the posted complaint.
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            S
            sowmya raghavan
            Nov 24, 2021
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            Address: Bangalore

            We bought a new car- Tata Tigor in March 2021. This month we went to Chennai for Diwali and during the floods 2 weeks back, it was Submerged in water. We gave the vehicle for servicing in the nearest TATA authorized Garage - Lakshmi Tata in Ambattur Chennai.

            We got a call from the garage that the total bill for repairs will be approximately 8.5 Lakhs. The car was bought for 8.9 lakhs in March and the repair cost which does not include the engine and other fine parts is 8.5 lakhs approximately. I Do not understand how Tata manages to sell their vehicle at such a low cost, if the cost of the spare parts are so high. We have been told to rather go for Scrap value.

            I do not understand whose fault this is. Is it our fault because we opted for a company like Tata Motors, trusting that they make good quality vehicles and unfortunately their brand nee car could not even survive a single flood.

            Why don't they show it in their advertisements that these cars are only meant for looks and will not survive any Floods/Rains and say that it fine lines- Buying this vehicle will be at your own risk just like investing in Mutual Funds.

            We will have to bear a loss of approximately 2 lakhs because of the Poor Quality of your car manufacturing. We want an explanation from Tata Motors on what went wrong and who will bear the loss for this.

            Thanks
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              A
              Athith Narayan
              Nov 24, 2021
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              I am owning 2021 Altroz XZ iturbo ran just 2000 kms. I have faced the fuel pipe issue two times in just 40 days.

              It has been attacked by rodents. But the concern is the fuel pipe provided is of very poor quality and is so vulnerable prone to rodent attacks.

              Even the pipe provided with domestic gas connections are of very good quality but the fuel pipe provided in a 10+ lakh car is not up to the mark.

              Why the pipe is provided not in metal?

              Kindly address this issue as high priority as the fuel leakage may cause fire and adverse impacts on surroundings.
              Tata Motors customer support has been notified about the posted complaint.
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                V
                Vivek Pophale
                from Bengaluru, Karnataka
                Nov 24, 2021
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                RSA and extended warranty

                Address: Pune

                May I request your intervention here? I had booked Tata Nexon with Bafna motors, Pune and they could not deliver my vehicle for around three and half months and I had received multiple messages from Tata Motors, as per the message from Tata Motors I was supposed to get 1 year extended warranty and RSA.

                One day I received a call from Ankit saying Bafna motors has got some financial issues and they won't be able to deliver my...
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                H
                Himanshu Raghav
                from Delhi, Delhi
                Nov 24, 2021
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                Hi, My name is Himanshu Raghav. I had booked a Yodha 1200 CBC from A & A Motors(Greater Noida) on 3rd, Sept 2021 with the agreed on-road price of Rs. 7, 70, 000 and the delivery was done on 8th, Sept 2021, from that day onwards It all came crashing down. I am being harassed by the dealership for everything. I have listed the reasons below:
                1). My vehicle was financed through Tata Motors Finance, the dealership told me that Rs. 7, 40, 950 was received by TMF, and the rest you have to pay, so I paid rs. 30, 000(Rs.7000 on booking and Rs.22, 050 on delivery day) but I was not provided the RO for which I kept requesting the dealership for over a month. Later, I contacted Divya Mam(through lots of contacts) in TMF and she provided through which I came to know that and the amount paid by them to the dealership was Rs. 7, 63, 950. SO, I contacted the dealership regarding this and they told me that they will refund me the excess amount [(7, 70, 000 (on-road price) - 7, 63, 950(TMF paid)-30, 000(I paid)] = -23, 000.
                So, I was told that this amount will be refunded in a month in September but now almost three months and lots of calls, harassment later, I was given only Rs.4, 432. Now, they aren't picking up my calls and refuse to provide me with my refund. Please help.

                2). The vehicle I was provided had almost 2000km on its odometer which we were told illogical reasons.

                3). We were provided with only a single key and after requesting for multiple weeks, they replaced the lock but it was done so recklessly that the lock is very tight.

                4). For registration they took over a month.

                Now, I just want my refund in full for which they are refusing. Please help me regarding this.

                Details:
                Name: Himanshu Raghav
                Email: [protected]@gmail.com
                Vehicle: Yodha 1200 CBC
                Dealership: A & A Automobiles
                Concerned Persons: 1). Kushendra Bhaati (Sales Person) and his Senior2). Ashok Pathak
                Tata Motors customer support has been notified about the posted complaint.
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                  M
                  Mangeshkumar
                  Nov 23, 2021
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                  I have vooked the Nexon Ev on August 29, 2021 from Puneet automobiles, prabhadevi, Mumbai, the commitment period given was of 60days, but till now i haven't received the delivery. now they are saying it will take 1 more month.

                  Don't know what to do.
                  Pls guide.

                  Regards,
                  Mangesh
                  Tata Motors customer support has been notified about the posted complaint.
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                    D
                    ditty balakrishnan
                    Nov 23, 2021
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                    Address: [email protected]

                    I have booked punch creative Ira tropical mist on 24th oct 2021. Dealer has confirmed that car will be delivered with in one month . But the same has not happened. Dealer marina motors pantheerankav calicut kerala
                    Tata Motors customer support has been notified about the posted complaint.
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                      S
                      Sekera
                      Nov 23, 2021
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                      Address: Barsar Subdistrict

                      I am student and take bus near my bus stand NH-503A. I take bus at 9.30AM hrtc bus Chandigarh to Hamirpur at time this bus cannot stop to pick me. So i late for classes. Sir please take this matter seriously this is hrtc bus and his route is Chandigarh to Hamirpur. Please take action on this matter. Please sir
                      Tata Motors customer support has been notified about the posted complaint.
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                        bikash ranjan pattanayak
                        Nov 23, 2021
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                        Address: Kropex auto private limited, Sarjapur road

                        Hi, while booking altroz xz iturbo, they promised me that semi-digital instrument cluster will be provided. But when vehicle arrived to warehouse, it's completely analogue. Also vehicle kept fully dirty there. Once vehicle is cleaned need to check other features too. Your sales person also not very attentive, no idea about technical. People believe in Tata but your employees doesn't keep promises & commitments.
                        Tata Motors customer support has been notified about the posted complaint.
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                          Pshweta
                          from Panvel, Maharashtra
                          Nov 22, 2021
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                          I have booked tata Nexon EV on August 2021 under the promise ofcar delivery by 10 September 2021.but now its end of November yet no response form showroom. Even the sales people were so rude and give answers like we didn't aksed you to book car or we are not manufacturing cars. So fed up of this behaviour.
                          Tata Motors customer support has been notified about the posted complaint.
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                            N
                            Nilkamal Ghosh
                            Nov 22, 2021
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                            Gearbox problems turbo oil linkage problems Service Sentra not respond
                            Tata Motors customer support has been notified about the posted complaint.
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                              S
                              Shashank_91
                              from Greater Noida, Uttar Pradesh
                              Nov 22, 2021
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                              I own a tata nano cng emax xm. Driven 119000 kms . From last 3 days I am facing a issue that my car is not switching it's fuel from petrol to cng fuel ( cng tank is full ).
                              I visited to sagar motors greater Noida with much expectations but they are not taking my problem seriously they are saying that my cng unit is failled it has to be changed just after 30 mins of inspection and they did not have the part to cross check that the actual problem is that or not .
                              And the part is very costly approximately 27000 .
                              Please help
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                                chiragmodi14
                                Nov 22, 2021
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                                I have booked the Tata Altroz XZ+ (Grey) variant on 10th of October 2021. At the booking time your sales executive told me that, I will be able to get my car for a maximum of 35 days, which completes on 13th of this month. But still I have not heard from the sales team, and when I tried to contact them they are ignoring my calls, after trying 2-3 times they pick my call and not giving any proper answer.

                                Every time they say that my car is not yet dispatched, we will contact you once it dispatched, So how much I have to wait, a Month, A year, or a decade to get the car.

                                Dealer Name: Progressive Cars, SG Highway (Ahmedabad)
                                Sales Person Name: Sumeet Khatri (+[protected]

                                FYI: on the booking time he said that I will get car on Dhanteras (2nd November).
                                The worst part is that even tata is not bothering to provide proper answer.
                                Tata Motors customer support has been notified about the posted complaint.
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                                  Maddyman1991
                                  Nov 21, 2021
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                                  From the day itself when I booked a new Tata altroz car, Shiju the executive from Edappal office is being giving me fake promises. Listing all the fake promises made till date.
                                  1. My tata altroz car which I ordered on Sept 19, 2020 was promised to be ready for delivery within a month however even after one month of follow up I never got an ETA of delivery from Shiju. He kept on making fake promises. Finally, after getting so frustrated, I told him to refund my booking amount as another tata showroom dealer has an available car ready. Then only he made arrangements & promised the delivery within a week.
                                  Issues after delivery - I got the car on Nov 11 2020 that too from Edappal office. I was supposed to get some litre of free petrol but when asked about the same, Shiju shamelessly replied it was consumed while bringing the vehicle from Angadipurram to Edappal.
                                  2. I was supposed to get wheel cup.in FOC again as promised my Shiju but I never got it till date.
                                  3. Finally, to compensate for the wheel cup during the third service of my car on Nov 4 2021, I asked the KVR service center at Angadipurram to minus that wheel cup amount from the service charge. After few calls between Shiju & CRO they agreed to compensate but during the payment they just deducted 600 from the total service cost where as the wheel cup amount would be around[protected]. I was not happy with it & contacted Shiju who had made the promise. Upon arguing with him, he said he would send me rest of the amount 700rs personally as service center is not allowing to compensate the whole amount due to some pending things between them. I knew he would never keep his promise but still I agreed. I followed up with him twice but he never responded back.

                                  Lastly, I would suggest strict actions against him as he feels fooling customers is his brith right.

                                  Regards,
                                  Madhu AM
                                  Tata Motors customer support has been notified about the posted complaint.
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                                    pqrs1234
                                    from Patur, Maharashtra
                                    Nov 20, 2021
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                                    Not refunded booking amount rs.5000/-
                                    Tata Motors customer support has been notified about the posted complaint.
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                                      sreenuy
                                      from Hyderabad, Telangana
                                      Nov 20, 2021
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                                      I am Y. Sreenivasulu residing at Hyderabad. I am writing this letter to inform you regarding the latest booking to purchase of TATA NEXON XMA (S) car, I made from your showroom. Here are the details for the same:

                                      Your Dealer Name : Venkataramana MOTORS – ECIL Branch, Hyderabad
                                      Name of the product : TATA – NEXON – XMA (S) – White colour

                                      Booking Receipt number & Date : 2907 on 01.Sept.2021
                                      Period from booking : 79 days / 11 weeks back
                                      Payment Mode : Cash (11000/-)

                                      Registered Contact Number : [protected]
                                      Mail ID : yasodam.[protected]@gmail.com

                                      I would like to bring in your notice that I have not yet received the product. At the time of booking your staff was said that it will deliver with in four weeks. but till now, it had either not been delivered nor they are not confirming the booking details.

                                      I request you to please look into the matter and inform the reason for the delay. Waiting for your response and the product at the earliest. Please contact me on the details below.

                                      Waiting for your prompt response,

                                      Yours Faithfully,
                                      Y. Sreenivasulu
                                      Tata Motors customer support has been notified about the posted complaint.
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