Tata Motors Complaints & Reviews

With reference to above-cited subject it is stated that from past 3-4 months, our vehicle is being regularly sent at your autohrized workshop (i.e. LOTUS MOTORS, BHILWARA) for service and repair work and in this matter, following repair works were completed by the service team :
1. name of work - (Assembly strut front RH & LH, middle rail LH, front shock absorber), vide bill no. ILMOBL[protected] dt. 07.02.2022, Amount Rs. 27, 150/-
2. name of work - (Alternator related), vide bill no. ILMOBL[protected] dt. 05.01.2022, Amount Rs. 1058/-
3. name of work - (general service and engine head repair work), vide bill. no. ILMOBL[protected] DT. 16.10.2021, Amount Rs. 28, 743/-.

After completion of above repair/service work, above said vehicle is not working properly and its openable gate was not repaired satisfactorily at all. Although your service team was instructed to repair the gate completely before handing over the vehicle to our transport team. And now, your workshop representative is again asking to send the vehicle to replace the bearing and repair the gate. Hence the big question is that why the vehicle was not repair completely during earlier repair work. Because, it is not possible to send the vehicles to your workshop against and against for similar type of job work and payment may also be not possible to release due to our internal audit. It is also stated that this vehicle is used by dairy staff for official field work and such problem is not acceptable at all.
It is also stated that above said vehicle is not working satisfactorily from the very first year[protected] of purchasing the vehicle by us. Earlier engine was also repaired/replaced only due to AC system not working properly, which is still a very big problem as it not resolved yet.

Hence, it is cleared that service and repair work done by your authorized workshop is not satisfactory at all.

Please do needful and instruct your authorized workshop (M/s Lotus Motors, Bhilwara) to repair the above-said vehicle on a priority basis.

B.S. Yadav
Mob.No. [protected]
Bhilwara Zila Dugdh Utpadak
Sahkari Sangh Ltd, Bhilwara
5 km, Ajmer Road, Bhilwara - 311001 (Raj)
Ph.[protected], Fax- 264613

I've booked for Tata Punch Adventure with Rythm Pack from Tata Motors urs car at Mysore showroom on 3rd December 2021. Since then many a times I contacted the sales person for the delivery, but they are unable to commit a delivery date. I had paid 21000 as a booking amount and availed loan for this car, already one Emi deducted from my account and second Emi due on next week. Every month I am losing 4500 as interest with out owning car. Please provide me the car within this month or provide me refund. I can't wait further. I got reward for supporting Indian car maker.
Regards
Mohammed Najirudeen, my receipt no: 4617 dt.03.12.2021.

Model - Nexon XZ + Diesel
Problem - infotainment system back panel and base crack opening.
I had give for third service at Hubli tata service centre and raised the issue.
Harman is almost denying my claim and even tata motors official is denying my claim and they are stating the product come like this only by default.
But I have seen new cars and all is good with infotainment system.
So I want to get warranty claim for infotainment system which is being denied by Harman and Tata motors officials.

Hi,

I am facing challenge registering on IRA App. I am not receiving the OTP on my mobile.

My IRA is already activated and have checked all the possible reasons with customer as to why I am not receiving the OTP. Customer Care confirmed that everything seems to be in order. They are just raising the incident and escalating it further but not resolving the issue. The incident number is IN[protected].

I would request TATA Motors to look into this and resolve this challenge as soon as possible. I am really frustrated now and have started doubting my decision of buying TATA Car.

Regards,
Shoaib Shaikh
[protected]

I booked tata tiago from Karmeta showroom Jabalpur on 23 January 2022. Where I was promised the delivery on 15 February which was a big comment from their dealers I know. But wasn't delivered at that time. Another promise was made to deliver my car by the end of the month and yesterday they informed me that they can't deliver that promise as well.
I wanted to surprise my wife on our anniversary (16 feb). I'm utterly disappointed by the way they are dealing with the situation. Give a straight NO if you can't deliver on my desired date so I can go with another company. Don't make me wait.

I have booked tata nexon xz plus dt 23rd of Jan 2022.almost one month but stil not delivered car.kindly look this matter is urgent basis because I have to use car for marriage purpose

I have orederd tata tigor xz plus on 14 feb 2022. Main worst things are
1 Door lock buttons old model
2 No driver arm rest
3 hump in back
I am very disappointed with this model.
Who designed this tata tigor suspend him immediately😡😡.
Atleast he should have some sense while making this design.
change it immediately.
Also make changes

I purchased Tata Nexon Dark Automatic from Saheb Automotive, Patiala, Punjab on 28 th Oct, 2021.
First, There were several confident commitments before booking the car like- 1. BH series number, 2. Proper finance support, 3. service, 4. free accessories, 5. several features of the car etc. But after booking, they changed. Finally when the car delivered it was not even tested properly. within 10days, the car needed to jumpstart and that arrangement also dome by us only.
However, now I have some more issue. I have not received the RC still now and it is more than 4 months past. I tried and trying to keep in touch with the showroom, but they either dont pick or respond in litlle work and ask 1-2more day. Even They are asking me for more money.
I got multiple warning from police for the same. In such cases the mental harassment, humiliation and fear who will pay for it. even if I get any legal issue due to this, who will be responsible?
I have sent mail to Tata Motors, filed complaint through complain number[protected], Dec 25, 2021), but no solution.

I am Feeling helpless now. feeling mentally low, even lost my self confidence also. I am so disturbed that I having getting complain from my boss in workplace too. who will pay for those losses already happened and the coming ones.
This is my last Hope. otherwise I dont know what I ll do.

1. For Fastag services, amount of Rs.500 charged but provided only balance of Rs.150/- that is also issued almost 25 days later. As per Paytm bank, only 100/- will be charged for tag issue and balance of Rs.400/- should be added to balance but only Rs.150/- got credited.

2. No Invoice has been generated for payments made towards Accessories, extended warranty and AMC. At least there is no document of receipt for payments received.

As I have purchased new Tata tiago XZ 1.2 petrol in mar2019.

I noticed that in my tiago some parts are missing missing
Like
1) bonnet insulation (here is no damping hood or black insulation from day one, pic attached)
2)back wheels mud projector sheet(not mud flap- please see attached pic)

I blindly trust on Tata product so thought that may be it's not given but I saw the same model of my friend having all above install by company

Please make available above to me also

I got my new Tata Altroz XE (Base Model) Car in end of November 2021 from Hanumangarh Tata Showroom. I contacted them to add Remote Center Locking and Rear Power window, which is with additional cost. They informed me that item will be deliver in 10-15 days.
I contacted them again in end of December, and multiple times in January. I contacted customer support in start of February 2022 and make a complaint. They contacted me to senior manager of Sri Ganganagar Showroom when he said "Rear power window is not available in Tata service center and Remote Center Locking they have ordered it and it's in transit which will deliver in 5-7 days"
Yesterday i contacted them again and now they said "Items is already showing in transit in their software but they don't know when it will delivery, it can take 1 day or 10 days or 15 days"

It's around 3 month when i ordered the item but still item is not delivered and not exact status when it will be deliver.

Hi Team,

I am really disappointed with the TATA customer service.

I have booked TATA Tiago NRG on 8th January 2022 and still I didn't got any response from TATA when it will be available for delivery it's already more than 45 days.

Could you please let me know when I can expect the delivery.

Thanks & Regards
Abhishek Nigam

Purchased TATA ALTROZ XZ petrol on August 2020 from ROTANA MOTORS KOZHIKODE KERALA.My Car is having mileage issue, i already reported about this to ROTANA MOTORS KOZHIKODE many times.They just updated car software and clean the Air filter (2-3 times), there's no change in car mileage. Finally ROTANA MOTORS request me to check car mileage physically by filling up the tank.l, company had promised a mileage of 19KM/L but I am getting only 9KM/L.Total kilometres completed 12875, Vehicle number KL-11-BT-0012.

Dear Tata Motors,

To whomsoever it may concern

Please to bring to your notice that i am really very upset with unsatisfactory service of Tata Motors as my New car Tata Safari gold .I purchase on Jan 06 22 Safari Gold have face some technical issue while i was on highway. All mode ECO, Sport, Rough, CITY & Wet stop working suddenly so i stopped and restart the car and it work properly. Later that night around 03:42 am while I was driving automatically got pulled on right side somehow tried to controlled the car and stopped it. I called immediately the toll free number and register the complaint and very next day i went to the nearest service center at Beed and informed them about the concern and they took 1 and half days to fix the issue and they did wheel alignment but the wheel alignment was completely wrong and the car started pulling toward left due to which the car tyres are over burned.so i have to go to private mechanic to fix the issue and resolved the problem and there was huge difference in wheel alignment which was unexpected from tata motors service center.Proof for the same I have attached along with this mail. I am still facing the problem as the issue not yet resolved and my car is still getting pulled on left side. I have to travel due to which i tried fixing problem but this kinda of service is not expected from Tata Motors .
Requesting you to kindly look into same and resolve my problem at the earliest or else i will like to claim for refund and compensation.
Kindly contact me on below number for more clarification. [protected]

My Name Mr. PankajKumar Landge. This is my experience of booking Tata Punch. It has been a terrible experience in booking India's "Safest Car", Tata Punch. I had booked a Tata Punch (Adventure RYTHM, Daytona Grey) on 13th Nov 2021, from JAIKA Motors, Civil lines, Nagpur. At the time of booking I was promised that the delivery will be done in between 8-10 weeks.

Unfortunately it has been more then 13 weeks since then and there is still no sign of the date of allocation from Tata Motors. Even after numerous follow-ups with Jaika motors, Nagpur . they are not sure about the car's allocation from the plant. The only thing I am getting is frustration with let you know answer from dealer.

My concerns are the following:
1. Tata motors have been aggressively promoting Punch as the "Safest Car" but the biggest problem is that they fail in delivery commitments. Tata motors don't care about? What is the point of Prelaunch booking when they are not able to deliver it on time?
2. It seems as if Tata Motors are only concentrating on launching new products while customer satisfaction and delivery commitments are their least priority.
3. Is the issue with Tata Motors because they failing badly in their commitments? Why are they even making incorrect commitments at the time of booking,
4. Dealers have been informing me that there is a widespread chip shortage. Then how were they able to sell more than 8000 units of their Tata Punch? So is it really Chip Shortage or attributes of Mismanagement?
5. I am really worried about my decision to buy punch . Its my first car . I am very unhappy with the wrong commitment by sales person.

Is this just a tip of iceberg? Will I face more problems when I start driving and servicing my car? I am already in a trap where I have no information regarding the delivery of my car. Had I been informed at the time of booking that my car's delivery would take 2 months I would have booked my car of some other reliable Brand

We booked tata punch at kangra showroom, Himachal Pradesh at were highly disappointed by their behaviour and services ..
We were harrassed and forced to take another car while they gave our car to somebody else ..
We were soo excited for this car because it was TATA's but then the way they treated us and behaved with us was highly disappointed and heartbreaking ..
Kindly take strict action towards it ...
Thank you

My tata nexon cars vide registration no UP 80 FA6092 has geting blurry & rubbish where as metalic surface has also start to get defaced and rusty which has a serious quality concern of the vechicle. Now customer care and local dealer has start to suggest Repairng on some cost

Dear Customer care Team,

PUNCH on 23th Nov 2021 in SRI CHIMA CARS, at Madurai location . Not delivered till date & no updates from dealer & Tata motors.

Dealers are saying Tata motors are not delivering the vehicle to dealers on time so we are not able to deliver the vehicle .

Please let me know the delivery time of booking done from Tata motors to dealers

When can i Get the update from the dealer/Tata Motors for getting my vehicle .

I am really worried about my decision to buy punch. It's my first car. I am very unhappy with the wrong commitment by the sales person.

Tata Safari 2021 XT+ Bought in Nov end 2021 was the worst decision in my life
Firstly the brakes failed on Chandigarh highway and I got stranded with my family(2 year and 10 yr child) for over 7 hours in the service centre midway and now the gearbox stopped working in middle of no where near Denkanikottai (Hosur). Emergency service was only able to arrange a towing vehicle after 5.5 hours, by that time I had managed to arrange my own with a lot of struggle. It was my dream car and turned out to be a nightmare. I hope TATA replaces the car with a non faulty car

Hi team,
My Nexon Diesel is having pick up issues when we are driving with 4-5 occupants. Also have issues in hill climbing. It is not smooth on 2, 3 gear and everytime I take to servicing they say there is no issue. For even small slope I have to put it in first gear. While increasing speed it pauses for few seconds and then picks up.