Respected Sir/Madam,
I had booked Tata Punch Adventure AMT at *Chandrani Enterprises Pvt. Ltd., Asansol, West Bardhaman, West Bengal, * on *20.10.2021*. At the booking time it was commited in Commitment From the car wiil be delivered within *four to six weeks* i.e. the date of delivery from *17.11.2021 to 01.12.2021* . So, I was hurried and accelerated to early sanction of loan. And I succeed the loan was *sanctioned on 28.10.2021* and after again assurance from the dealer the loan was *disbursed on 03.11.2021 and the cheque also printed on 03.11.2021* . But till date I had not received the car however, it was passed already *eight weeks* . At early dealer stated that the car may be *delivered within 21.11.2021 to 26.11.2021*, but they failed. Again dealer stated the car wiil be delivered within *03.12.2021*, they again failed. Lastly dealer promised that the car must be delivered from *12.12.2021 to 15.12.2021*, but again failed to deliver. The *EMI* of my loan was already strarted on *10.12.2021* and I *paid it on 10.12.2021* . If dealer *had not promised* about delivery date, I had not hurried to sanction the loan as well as not disbursed the loan too early, so that I *had not been paid the EMI*. Now I am *paying EMI without receiving the car* .
So, it is requested that to look into this matter and take necessary action against the *dealer*, who appointed *bogus* type of workers to *prevent the goodwill* of Tata Motors. And may kindly send the feedback of action to me.
Thanking you,
Yours' Obliged,
Sujay Kumar Paul,
3C, Chinnamasta Tower,
Gouranga Sen Sarani,
P.O. Radhanagar Road, Burnpur,
West Bardhaman, West Bengal,
PIin 713325
Tata Motors customer support has been notified about the posted complaint.