Tata Motors Complaints & Reviews

Dear Sir/Mam,

I would like to inform you that, I have booked a car named Tata Tiago XT on[protected] at Tata Motors Aligarh though your employee Mr. Devesh Sharma([protected]) and Mr. Ashwini ([protected]) on recommendation of Mr. Hemant Nigam ([protected]).

Payment of 10000/- was made to Mascot Motors Pvt Ltd- Tata Motors in Axis Bank account on same day.

The delivery Date was[protected] & Tata Failed for their commitments.

I regret to intimate you that I didn't get delivery of the car on time and also my money is still not received from your end. The paper formalities was already done for refund money.

Regularly I am following up with your team at Mascot Motors, Aligarh but they're continually giving false commitment and not giving the proper response, because of this I am very disappointed from your team.

You are requested kindly look into the matter and do the needful at the earliest.

Thanking you,

Manoj Kumar
Aligarh
[protected] & [protected]

Clutch on my tata harrier 2021 model failed in 6900km (26/12/2021).Reported the same to TATA service at Malayalam Vehicles Vazhakkala.
After lots of follow up and request TATA agreed to replace the clutch under warranty .On (1/01/2022) after clutch replacement again within 4 km from the service station smoke came from the engine and the same was reported to the Malayalam Vehicles Service Cochin.

TATA service head ( KV.[protected]@tatamotors.com...

Sir i was take call from tata motors a lady call me who's name Mahi verma and she told me that i was selected for supervisor post for store manager in tata motors and she also told 1150 rs deposite in there company account for security deposite purpose.after deposite the amount she send me offer letter and i was sent the amount and she send me offer letter.
After 4-5 they contacted me again about training purpose.
They were suggesting the locations which were far away from my current location.they ask me to paid 5400rs for laptop purpose I
and then I received that training letter.
The total amount paid was 1150+5400=6550.
As I'm student and I'm only one to work in my family as this was all my savingsfor exam purpose.so kindly look forward to this and me paid back as soon as possible.
This is terrible fraud as they are making us fool under the name of tata motors.
Look into these as we the common people have faith on tata and they employees.
And ur making joke o[censored]s.
This is not good enough. plz tell me this offer letter and training letter is original or fake? If fake plz tell me what can do now and how to understand which is original or fake

They have marked my complaint as resolved but no my complaint is still mot resolved, no email/call/message regarding replacement of tyre I haven't received. Then why are you mentioning my complaint as resolved.

Hello team,

This is to inform you that the rear side tire has burst within 15 days from the day of purchase. I have purchased a Nexon XZ+S (Petrol) from Samarth Motors Gwalior on[protected]. This incident happened when I was reversing my car from my home parking lot. I tried to find some sharp particles which can cause the same, but nothing was found there.
The complaint was registered to the showroom manager the same day, dated December 12, 2021 and it was informed by the manager that it will be exchanged. On December 24, 2021, I went to the showroom, the Bridgestone executive took the picture and filed a complaint. After two days, the executive said your complaint has been rejected dated December 28, 2021 and you need to pay for another tire.
The car has covered approx. 2.5K KM till now, the tire burst happened when it covered near about 2K KM only. Instead of the company providing an exchange for tire, the customer needs to pay when there is clearly a manufacturing defect. From where this seems to be correct or fair for customer?
For your reference, the photo of the tire and complaint form is attached below. Kindly look into the matter and provide the needful on a priority basis.

Regards,
Prafull Gupta
(+91) [protected]

Tata Punch car 50 days old got breakdown on highway that too after 2 days of first service. I have been travelling with my family (5 adults and 2 kids(2ys boy and 3m girl)). We almost had died, whole family was shaken and lost conscious.
Suddenly the car pulled towards left side and while balancing it got crashed in divider and crossed to other side of road, when I get down and check I could see 3 tires were burst and 1 was completely removed from axel and turned. we were not even able to push the car off road to let the traffic go.
Somehow we got lucky and didn't had any casualty but this could have been cost our life. Such thing is not expected from India's safest car that too within 45 days of purchase and after 2 days from the first service.
This incident had traumatized my whole family and still we are getting shaken when ever we think of that moment.

Hi,

I purchased Nexon XZ+S petrol from Samarth Motors Gwalior on[protected] and within 15 days rear side or tyre burst (as straight line burst). I was reversing my car from parking and then it happened, looked for any sharp particle but no particle were found because my car was parked in home parking. I complaint same day to the showroom manager, he mentioned it will be exchange, after some days i went to showroom and then Bridgestone executive came and took picture and after 2 days he said your claim has been rejected, now you need to pay for another tyre. Why should I pay for another tyre my car has run around 2.5k till now and at around 2k kilometres tyre burst and also that's not my fault, it's clearly a manufacturing default, for reference you can also check Mr. Atendra complaint on jan 2019, his tyre was from different company and car was nexon xz+, exactly same type of burst happened to my tyre, I repeat exactly same, how could this possible like exactly same cut happened to the different tyre. I'm attaching photo also, Please look into this. This is the worst experience I received from Tata motors and now I'm calling to showroom manager he is saying We can't do anything this is service centre work, like wow within 15 days tyre got burst and now you are saying I can't do anything, You have to pay for another tyre. The worst after sales service from Tata motors I received. Shame on the showroom owner, If not able to provide after sales customer service with loyalty then why are you running this showroom.

Sir i had purchase a tata nexon xms petrol on 19 october which was to be delivered by 12 December as it was for my sister wedding. The car has not been delivered till date. The car was ordered from ashok auto sales agra and they are not reverting me with a response for the delay

Hello Team,
Just one month back I have done with 3rd service that is yearly service. But all of sudden Nexon XZ+ started giving problem on pickup. Last 20th December all of sudden i got engine mal function icon and faced issue with engine pickup.
Issue Started on 20th December 21.
Issue complained on 21st DEcember 21.
Place of complaint Adishakti Motors Shivamogga
I had 2 weeks plan to attend my family functions. This really frustrating me that all of sudden i had to put my car to service center and to bear cost of Taxi. Who is responsible for all these issue?
I had very good opinion on Tata nexon till last week. Now all of sudden my impress on the vehicle is least rating.
Vehicle number is KA53MH0117. Contact number [protected]. Now I have dropped vehicle in Adishakti Motors Shivamogga.
Could you please speed up service and try to resolve the issue at the earliest. At service they are telling still 4 to 5 days required to resolve the issue.
Thanks/Venkatesh A Bhat
[protected]
Bangalore

I self owner of Tata Nexon XZ with Chassis No. MAT627225MLN82021 purchased in 2021 November, It's been a month and While traveling to Gandikota my car got break down and i heard huge sound from engine and stopped my car. With the help of towing my car reached kurnool tata motors service center.
Service center team has informed me that is a manufacturer defect from tata motors as there is no external damage to vehicle. The damage has occurred to the engine bed which hugely impacted driving shaft cut down and engine has dropped down.
As this is a major concern, I am not confident to drive this vehicle as this is the major issue happen to me within a month of purchase this vehicle.

Please look into this concern seriously and make sure with replacement as my vehicle tenure is one month old. I did not expect this from tata Nexon as this is a 5 star vehicle.
Will not I will lost trust on Tata motors which I had till now. Please reach out to me on [protected].

I bought my var safari Xt plus from goldrush lucknow
From day 1 there are issues in car
Initially there was voice in staring so staring rack was changed

Now there was voice from back after mutiple connect with service centre they checked open my whole car destroyed its roof and still issue is same

They should be punished and i shall get a replacement of my car

Why is shall bear all this in the new car

Why i should suffer

Now there is voice in accelaration also

Please team get me a. New replacement car

See what they did to my car

When I drive my vehicle on 20 to 40 speed, i feel its running system is going to stop. The vehicle shows it does not get fuels.when the vehicle got a speed of 50, it does not shows any problem

Dear Sir/Madam,

I have bought by TATA Tiago XZ+ on 01.01.2019 at GURUDEV Motors, Arumbakkam, Chennai-600 106., Since i bought my car i faced lot of issues with the new car., Since last 2 years i changed Kilometer board, door lock set, fog lamps, head lights, stereo set and i finally came into problem with Air conditioner.

Before that, i have claimed in warranty, even peoples in service centers will tell that, i have to pay for that without giving me knowledge about warranty claim, i will fought against them and claimed warranty, and finally now Air Conditioner Problem, they telling that "its a coolant coil Problem" it will cost around Rs.6000 to Rs.10000 and you have to pay for that and we cannot claim warranty for this, because warranty period has expired on 22nd of december 2021, i have left my car on 24th December 20201 regarding this issue in Hygiene Motors, due to my critical condition, i cannot able leave the car at service center at the moment., Issue happened in Hygiene Tata Motors-Velappanchavadi, Chennai.,
Here my Car Details,
Vehicle No : TN 02 BS 0903
KMS Run : 13975 Kms
Year : 2019.

I using my vehicle for my personal use and i am not running any transport service and kilometres are driven lower than as possible.!.

Even I asked service engineers about the problem, how it will happen! they told that its a manufacturing defect!, I asked them, Then Why i have to Pay?

Waiting for your immediate action! or we move legally?

Contact Number : +91 [protected]

My Nexon MH 03 DU 63xx purchased 6 months ago, and Fitted at Wasan Motors Deonar, Mumbai Workshop with Official Tata Authorised Blaupankt Android System for Premium price compared to other Systems available in Market is giving Multiple PROBLEMS from Day 1 of fitting.

The only reason of fitting this Blaupankt was because l did not want my Car Warranty to go void by fitting other Branded BUT Cheaper Android Systems in Market. Yet l find that it's giving me more headaches than being o[censored]se to me.

The Workshop Manager gave me number of one Mr Raja (Blaupankt Engineer/Service Representative) BUT inspite of repeated phone calls to him and telephonic assurances by Him regarding visit at site and fixing the problem, till date, neither Mr Raja nor his representative has come even once to Address the Problem.
Either Refund my money or have the Faulty Android Replaced with New One

Made multiple email complaints to Wasan Motors and Tata Motors Customer Care
BUT Nobody Responding

Dr More

मेरे पास tata starbus ultra 10.2 bus 2018 मॉडल बस क्रमांक MP28P1339 है, जो छिन्दवाड़ा में संचालित होती है।बस को रिपेयर हेतु अधिकृत सर्विस डीलर S.K. Automobiles Tata Workshop[protected] Lalbag Chhindwara MP Mob.No.-[protected] में भेजा गया लेकिन 5 बार वर्कशाप जाने के बाद भी बस ठीक से रिपेयर नही की गई न तो पार्ट्स मिलते है न ही कोई मैनेजर है न ओनर ध्यान देते बहुत लापरवाही होती है और ग्राहक से गलत तरीके से बात की जाती है और धमकाया जाता है वर्कशाप के कारण टाटा कंपनी का नाम बदनाम हो रहा है।कृपया शिकायत पर उचित कार्यवाही करें।

After completing my 3rd servicing and the 4th which was paid service it took around 4000 just for labour charge which was just minor servicing . i was so shocked because i am for middle class family and having passion to drive luxary vehicle in such case the amout they took was way beyond my imagination . please look forward for this … i would be grateful if they would solve my problem

Its been hardly 7 months since I bought Tata Nexon XMA AMT (Diesel).
In heavy traffic conditions, while taking a reverse or on bad roads (even though they claim that this car is can do off-roading easily) I keep on getting AMT fault.
Tata motors service centre (Chambal Motors Kota) don't even acknowledge that there is a problem with its gearbox. No solution provided, I have taken my car 7 times to the service centre.
I...

I have bought Tata mein I'm 2019 . Have took extended warranty. In 2021 April I got kovid and than black fungus twice. Was admitted in hospital for almost 60 days. During this illness I missed to give car for service. Now my car steering shaft got problem in just 2.5 half years and 25000 km run. The service center said that the warranty is void as I didn't give my car for service on time. This is really scary a company which boast it's ethics...

Dear Sir,
I went for my car service on 19th December 2021 at Tata workshop ( shree balaji auto wheels, Moradabad ( Uttar Pradesh). I have complained in my music system touch screen and the same I have explained to the supervisor but no action have been taken on that. My music system is creating lot of problem in playing music. Kindly do the needful to rectify my problem as soon as possible.

Thanks & Regards,
Himanshu
[protected]
Car model - Tata tiago Xz
Reg. No. - UK18 M 0004

Good morning sir
Akarsh Bansal here, my brother had taken a car named Tata Safari of rupees something around 25 lakhs in April from Tata motors, Haldwani.
Customer name is Abhishek Bansal.

I want to inform you that from April ten times this car has gone for check up and all but we are not satisfied with your service because your company is not able to cure our problems and when we call for this problem they ask to come to showroom.

Please help us because now we are fed up with this car evertime there is a problem, company should also see that customer is spending lot of money and problems are not resolved by company
Problem is that an irritating sound is coming from sunroof while driving the car for this 3 times car has gone to showroom.

I want immediate action on this problem or we want a new car or solve our problems in next 10 days
We are not satisfied with your car and we have wasted our lot of money.

Kindly please contact us immediately and take action before 10 days after that this video and complaint will be added to Twitter and other social media sites because we our fedup
Address- Ramnagar, uttarakhand

Thank you