Tata Motors Complaints & Reviews

I took my car Tata Hexa Xt manual(registration number WB06P5101)for paid servicing at Dulichand motors workshop which is an authorised Tata motors workshop in Kolkata. They charged me a hefty bill close to ₹15, 725.00. Few jobs mentioned in the invoice were not discussed with me beforehand but were included in the final payment invoice. Many people have advised me not to visit this workshop as they cheat customers but as a loyal Tata customer I visited them. Moreover many oil filters and engine related items were changed but the old/removed items were not given to me nor shown to me. Worst of all is that the vehicle was not even washed or cleaned at time of delivery. It was dark when I received my car. I checked the underneath of the car after coming back home and found dirt and mud all over the underbody of the car. In short, this service center only cheats people and is hugely damaging the reputation of Tata motors. Maybe Tata motors is launching good vehicles but people are still reluctant to buy them because of poor after sales service. The service representative Mr.Sumit who handled my car should be doing his job properly. Once he has taken responsibility of any car for service, he should ensure that all jobs are actually done and the car is delivered to the customer in spic and span condition. Customers should leave the service center happy and satisfied. Not that they are dejected and disappointed with the service done. Moreover I did not find any change in the car after the service. Hence I conclude my complaint with 2 words for the experience at Dulichand motors workshop “worst experience “ and I would give a negative rating for them.

Tata - where are your ethics when it comes to spares parts like CNG regulator price cost 20 % of cars price

Please justify also need your fedback what TATA is doing to resolve this issue permanently

Https://www.consumercomplaints.in/tata-motors-b100112/page/3#get-cl3013754

Already raised complaint but still no response from tata.

Sidhhesh Zad
[protected]

I am very gratitude as having a TATA car, but I am now very disappointed.I have been using a tata tiago xz+ and it crossed around 28000km in two years. Now 3 tyres in my car completely worn out and can't run with this tyre atleast any more. I suspicious about the quality of tyres, is just below 30000km is very pathetic and unburden for a customer to replace such a short period.

I booked Tiago NRGA from Select cars, Chandanagar, Hyderabad on 13th September. They promised to deliver by 7th 0ctober. But till today ( November 3rd) there is no delivery happened. They are not confirming any date also. Please help.

Thanks & regards,
Keerthi Nugurwar

I went to service of my car at apex motors sangrama there the technician told me that your rear twist beam is cracked... He admitted that this is companies manufacturing fault as they are continuously receiving same issues with tata cars.. When I contacted the manager he told they can only provide me 5 percent discount and labour charge but please tell me if this is fault of company why they are giving me only 5 percent concession please tell me what to do...

Hi,

I have booked a Tata Nexon from Motogen Tata Motors showroom in Dhanbad. The booking was done on 22/08/2021. While booking the order the showroom persons gave commitment that the car will be delivered within 45 days. But still after 73 days of booking there is no confirmation when the vehicle will be made available.
The issue was raised with GM then he said vehicle will be delivered by 1 st week of November, but still there is no clue about where is the vehicle. The booking was made under the name of Rishikesh Kumar.
This is very disappointing for selling vehicle people are giving false commitments and are unable to fulfill it.

I had booked car on aug but now they no responding yet. Really I disappointed from your service sir plz kindly request to you plz help me I getting marriage on November.
At starting when I booked car I told all that thing but he committed to give on Navratri but they not able to answer me.
Dealer name -Rohit Sharma shree Balaji autowheels Muradabad
His contact no.[protected]
My name Vivek Dhaila
Contact no [protected]

Hi Tata and Team,

This is to bring in your notice that steering assembly has been damaged within 3 years, while vehicle driven single handed and asking estimate is rs. 22000. So my request look into into it. I believe this must be not damaged and what is procedure to get it replaced.

HR 35 P 2468

Contact No. +91- [protected]

Thank you
Harpal Singh

Hi Tata and Team,

This is to bring in your notice that steering assembly has been damaged within 3 years, while vehicle driven single handed and asking estimate is rs. 22000. So my request look into into it. I believe this must be not damaged and what is procedure to get it replaced.

HR 35 P 2468

Thank you
Harpal Singh
[protected]

I am Jayakumar from Kerala and my phone number is [protected]. I booked for nexon EV xzplus dark edition on 10/08/2021 in DERIK MOTORS Trivandrum in the name of SMITHA. At the time of booking they offered vehicle delivery within 45 to 60 days. After 45 days I contacted these guys several times and each time they said to wait for one more week. On 26/10/21 they telephoned to me and said vehicle reached and requested to make payment so they can register in the next day itself and thus I paid total seventeen lakhs and 10 thousand rupees, but after that they are not responding to my call.Is Derik motors is your authorised dealer and if so please do the needful to deliver the vehicle at the earliest.

Hi Team,

I woned a Tata Tiago XZ 2019 model and only 18000 KM drive on normal road no outing no off road/mountain trip from my car till now, when it was in warranty period that time my steering problem started and suddenly steering got locked but i was lucky enough that i was on street road, i called TATA road side assistant and they addressed my problem temporally and issue resolved, after six month again i observed there are some crackling sound coming from steering while moving same issue was addressed during service and resolved temporally with charged of 3.5 k from me, my question here is why this issue is not fixed up permanently and with less usage of my car how much money i need to spend in repairing. We can't expect this quality from very customer loyal and quality oriented company.
My request is please help my to fix this issue permanently ASAP as it can be life threatening to me sometime.

My self Mr.Rahul Suresh Kelkar Mob No [protected] lives in chiplun/Ratnagiri, State-Maharashtra willing to take recently launched Tata Punch car. I have made booking through your site in online mode dated 19.10.2021. I know that in our region Bafna Motors deals in 'sales and service' of Tata Motors. But not aware about status of Ratnagiri showroom which is nearest to our locality. Also another query regarding booking, that can u provide receipt of booking amount? It is necessary for me to make financial arrangements through bank. As you know bank requires down-payment receipt/s, Quotation, etc.I have not received any booking receipt till date.

As I inquired on your website, a call from kolhapur showroom was received by me, but don't know with whom i have to deal in this regards.

I have screen shot of booking details pop-up after advance payment amount. Same is attached herewith.

My bank statement shows that booking amount transfer to Tata Motors and not any distributor.(Retailer)

Pl. Guide me in this matter.

I booked tata altroz xz model on prerana motors lalbhag road Bengaluru. After a week of booking I got to know that tata removed some features from the same model like TFT display from instrument cluster and leather steering grip. And nobody bothers to inform about the same. After asking about the same from tata motors and dealership I didn't got any help.
And prerana motors sales team is the most irresponsible one.

We bought a new Tiago XZA in May 2021 and were due for 2nd service. Riddhi Autocraft kept on calling saying they will pick up the vehicle. They took the vehicle and said they will do the service and brought back as it is!

1. Mentioned that it is not cleaned as there is no water and will take the vehicle after 2 days!
2. Did not revert even after 2 days, we had to call them and get behind them to take the vehicle which...

My Tiago XZ purchased in 2017 has suddenly started emitting petrol smell inside the cabin during daily running.
Even after 3 visits to Pragati Autowheels in Nashik Tapovan area, they are not able to solve the issue.
Looking at today’s scenario with car’s catching fire during running, this is a safety hazard.
Please assist and resolve.
Amit
MH15FT9679...

We are happy with our vehicle tiago, but the problem is we have got two car covers in one year, after tearing up of thin cover, we bought new car cover genuine tata one, but it is like balloon and often like parachute it flies off, and go and put it on and on...not a worthy car cover

Hi Team,

This mail is regarding Booking Tata Nexon, Model no. XZA+s. I booked this model on 27th July'21 and they promised to deliver it within 1 and half months.
But I know, normally vehicle delivery will take a maximum 3months.

And now, 3months have passed and still we haven't received the vehicle on time and are not getting proper responses from the center dealer present in Dhanbad, Jharkhand.

Please take the necessary action as soon as possible else we will cancel the booking and will ensure we never book future vehicles from Tata Motors.

We have trust onTata Motors, that is why we preferred cars from this company but now it is extremely disappointing to us.

Thanks and looking forward to hearing from you soon.

I booked TATA altroz xe rythem on date
[protected] Select motors near FCI x road ntpc, Ramagundam, peddapalli dist, telangana
Showroom manager told me to the wehicle we will arrange before[protected]
But they don't arrange the wehicle after 35 days I asked him to what happened he told me to that wehicle was discontinued

I have booked Tata altroz XE Rythem petrol, Great arcade colour at Dealer RR automobile, Satna MADHYA pradesh on date 04.10.2021. they promised to deliver the said car before 20.10.2021. they were failed to deliver. After complaining on TATA customer care vide complaint number[protected], they threatened on call & told to provide before 30.10.2021. Now they are not responding & ask for cancellation of booking.
As TATA motors being an Original equipment manufacturer, I want to know, who has given him dealership for making fraud & nuisance to their customers. I am very much disappointed & asking to TATA motors to take a serious action towards the Matter. Matter is most urgent