Tata Motors Complaints & Reviews

I AM A PROUD OWNER OF TATA HEXA MODEL XM, YEAR OF MANUFACTURE-2019. WHEN I TOOK THE VEHICLE THE BATTERY INSTALLED WAS AMRON BATTERY, AND I TOLD JAIKA MOTORS, NAGPUR TO CHANGE THE BATTERY TO EXIDE, BUT THEY REFUSED AND ON 5TH SEPT AFTER DRIVING FOR ABOUT 35 KMS, Suddenly the vehicle stopped and I tried restarting but it did not start, and I called Jaika service, they sent a person with the jumper and he started the vehicle, but the battery did not charge. The vehicle was taken to the workshop and they told me that the battery is dead and we have to replace the battery. Can You explain how a battery can go dead within 2 years, and before this car I had a Tata Indica Vista, and that vehicle was with me for over 5 years and not once did the battery die, as it was an exide battery.

and Now the AC IS GIVING PROBLEM AND YOUR MECHANICS AT JAIKA ARE NOT ABLE TO DETECT THE AC PROBLEM AND THEY ARE SAYING THAT THE AC MOTOR HAS TO BE CHANGED. IS THIS THE TYPE OF SERVICE THAT IS GIVEN TO A VALUABLE CUSTOMER. PLEASE ADVICE DIFFICULTY IN GIVING PROPER RESPONSE TO CUSTOMER.

Hello Tata Motors,
One of the worst experience I had while purchasing TATA motors car from Puneet Automobiles, malad, Mumbai. Even after being proud owner of two other TATA cars the experience I had while getting this car from Puneet Automobiles, Mumbai is worst.

I have booked Tata Nexon XMS from said dealer on 25th July 2021 and car arrived at dealers showroom on 5th or 6th Sep 2021. After doing PDI ON 8th sep 2021 i made full payment of car on 9th Sep 2021 also on the same date i got assurance from the said dealer that within 4-5 days car will be delivered to me after RTO registration but everything in vain.

Due to dealers mistake and inefficiency they did not provide me right information about documents required to register car on my wife's name. They asked me to submit documents like Marriage certificate, Ration card and other documents for RTO process and I submitted each and every documents they asked me to submit. they assured me that they will deliver the car within 2-3 days on 13th September 2021 . After few days they said me that those documents are not sufficient for RTO registration and we need to change insurance address and again do the RTO process, On 15th September 2021 again I gave them documents on priority with the same assurance of delivery within 2-3 days.

On 8th Sep 2021 itself i asked them to provide my car before 21st Sep 2021 as after that "Pitupaksha" starts which is considered as unholy period in Hindu Religion. They assured me that they will deliver car in 5-6 days on 8th Sep 2021 but only thing I have to face in showroom is empty promises.

Every time I asked them about delivery of my car they said without RTO we cannot hand over the car(Which is correct from their end but if they were not aware about the process i would have done it all by myself) and asked me to do full payment otherwise car will be deallocated. I made full payment on pretext that atleast within week I will get delivery. After that whenever I asked them to show me my car i was getting reply that it's in service centre and will arrive tomorrow and that tomorrow never came since 12th Sep 2021. From past 6-7 days I was chasing them for delivery atleast before 21st sep 2021 but only one answer from their end that without RTO number we cannot give you car but on today when the RTO number arrived and as discussed and promised they were supposed to deliver my car but I got new reason that my car is showing "Need Software Update Error" .Today afternoon when I met sales manager of Puneet Automobile Malad mumbai to get delivery of my car but she was insistent on RTO number and promised me that by whatever time today RTO number will come we will deliver your car as from tomorrow "Pitrupaksha" will start but I don't know how come all the coincidence are happening with my car only. Also I highly doubt that something happened to my car because of which dealer is delaying the delivery. It's not about superstition but about my parent's wish to take it before 21st Sep.

I am and always will remain proud owner of TATA cars but the dealers Like Puneet Automobiles, Malad, Mumbai the TATA motors as an organization image is getting tarnished. The reason for such unethical and negligent behaviour of Dealers employee make whole car buying experience worst. The 9.9 lakhs which we spend was our hard earned money and we haven't purchased car but our dream with much expectations and enthusiasm. As a customer and admirer of TATA group I am requesting please take some action against such dealers who take benefits of consumers innocence and trust they put on dealer.

I only hope what happen to me should not happen to others because 9.9 lakhs is big amount for average middle class indian.

Please feel free to contact me if you need any additional information on same.

Thanks & Regards,
Deepak Vijay Marathe
Email id: [protected]@gmail.com

Hi Tata Motors,

I booked(Receipt no. 27535) Nexon Diesel Automatic Dark Edition(Top Model), on 21st Aug, I was promised by the dealer that I will get the delivery on Sept 10th.

They provided me with the chassis and engine number and informed me that the vehicle is in transit and it will reach the showroom very soon.

On Sept 16th I rechecked with them on the chassis and engine number they provided to me to make sure that the information is still correct so I can process for the Insurance.

Today when I received the insurance copy from the Insurance company, the dealer says and I quote “due to strange and unwanted things happened we are not getting the same vehicle so please wait for 2 days we will give you the update”. Already the promised delivery date exceeded by 10 days.

Now the insurance company says they cannot make changes to the engine/chassis number as the policy is already made and changes cannot be done.

Can you please help to sort this out with the dealer, I am really a frustrated customer without any mistake from my side.

Regards,
Ahmed Siddiqui

I Tariq Ahmad Nengroo contacted Mechnic posted at Fair Deal Moters Bijbehara as my Auto bearing no Jk03k 2461 as my Auto was not starting .The said Mechnic kept me waiting for the day in a deserted place and in the evening asked me to bring it to service station bijbehara.Then I contacted the Manager in charge of Fairdeal Motors .I was replied that Some Motor is to repaled which is to be brought from Srinagar.Again in the evening i am being told that same is not available at Srinagar also.Plz help me

Hi, I am having Tata nexon XMA, i am facing ABS and car heating lights indicator from october 2020, but the problem is stiil not resolved, car is only two year old and approximate 25000 km driven... car was inspected by Guniea motors patna @18967 KM, inspected at Ananya motors @21475 KM, Inspected at [protected]@ yashraj motors muzaffarpur, , inspected at true north [protected]@ 25079, currently car sent to True north Delhi @25441 km to check same problem and resolution.

I fail to understand why Tata motors making poor quality of car and giving wrong commitment to problem is resolved..

my only request replace the car or give my money back..attached some email reference by TATA offcials..

Someone, Saying an HR from Tata group of companies, messaged me through whatsapp and told me i am shortlisted for the post of Executive/Assitant manager and to attend an interview on the next day.
And when I replyed they told to Google Pay a certain sum of registration fee which is refundable.
But I refused and asked to give back the money because iam not interested to attend the interview and they didn't relpy for that.

My name is kailash chand Gupta live in bhawani mandi Rajasthan.
My tata Nano RJ17 CA5822 has given to service in kota service center chambal motors (100 km far from my native place) on 18th August 2021 for wheel alignment, break liner and AC service.

At the end of the day, I received my car with billed 5267rs.But wheel alignment, break liner and AC problem of car is not getting fixed.
I have asked these are major issue which is still not repaired in car and they replied we do not have labor for that.
I do not understand what is the mean of having service and pay that much amount of bill if my problem is not solved.
It just like I wasted my money without having the work done.
Please consider my complaint and take it seriously. If a person coming from long distance for car servicing but have to get back without satisfying servicing and give away money.

Last week, before 2nd free service, my vehicle beside of road at time on stone coming on car and that stone damage the paint of vehicle. Not only paint damage but also that stone damage the ED coating of vehicle.. Means there is no any proper adhesion in ED coating and paint coating. If the water goes on that location then he rusting issue started. So I raise my compliments of stone chipping

Dear Team,

I have not seen such worst service in the vehicle industry & I got very Very bad service form TATA MOTORS, My both driver side tyre bust front and back of TATA Tigor vehicle ( MH 14 JE8916 ) and if any accident happened to my family how will be responsible .

I have purchased a vehicle for the last 10 month from Sai BABA AUTO WHEELS, Kalewadi, Pune and both tyre busts . Very low quality tyres provided with no service on mid night 17th Sept @9.30 PM after a road assistance call .

Yesterday total family with me such incident happened due to low product sell to customer from TATA Motors and how we will suggest to by TATA vehicle .

My request: I want all 4 tyres to be replace from TATA MOTORS I don't trust in the future on vehicles given tyres .

Customer name –

Name –Prashant Shriram Gate

Vehicle No- MH 14 JE8916

Chassis No-MAT629303LKH30462

Regards,

Prashant S.Gate

[protected]Dear Team,

My car no MH23 AS 9031, I am continuously put complaint of Altroz Car paint qualit was very bad & car no picked up after using ac to dealer end & Company representative Mr. Imran khan (Nagpur). I had send mail last 4 month ago & continue put mail & came revert only told out side impact. That why i had sent all pic paint quality but not resolved problem.
Very bad experience from tata service & very bad quality of tata altroz

Purchased new vehicle nexon from your copmany on 26 Nov.2018 unfotunatly facing a serious problem in its gear box for which i visit no.of times to your branch of Hyderpora bypass sringar.but they cant understand even failed to resolve the said issue, With the result i am suffering badly.
now i am requesting to Higher Authority of the company to take this issue with the concerned Branch immidately and resolve the issue.hope my request be considered and direct the branch regarding the matter.
your sincerely,

Ab Razaq ganie
chases no.MAT627266JLK45570

I have been facing several problems in my car since the date of purchase.
I would like to list down all of them resolved or unresolved which were reported but ignored because of the assuring statements made by the service centre representatives quoting them as normal issues or 'not to be considered as an issue at all'. So, here are these:

1. On the day of the car purchase the vibrations in the car while braking at high speeds was observed. Resolved- but, had to leave the car again for a few days at the service centre, wasted my fuel and time explaining the issue to the people there.
2 .I still hear some vibratory noise while accelerating in the cabin. Initially it was claimed to be some problem in the snorkel or the throttle valve but it looks more like a production issue in Altroz.
3. The roof lamp turns off randomly and sometimes it does not at all, when the car is locked. To turn the light off I have to crank the car again, or turn the ignition on or such random activities and lock the car, stand outside waiting to see the light turn off. This was reported to the service centre, for the first few times verbally and was ensured to check the car for the fault. As per the technical guys, everything was found working fine and I was assured this will not reoccur. In the third service this was reported in the service issues also, everything was checked once again by the electrical experts, the problem was not apparent, as it was seen at random instances and no 'proof of the issue' could be provided at the time of inspection. Still the problem persists, unresolved.
4. Engine overheating. This problem appeared a few days back and was also reported to the technical service guys at the service centre. Unresolved.

I have purchased Tata Altroz XZ variant on 21st Aug 2021 but I am facing issue with its connecting android auto, same is not connected with my phone. and when I visit Tata showroom and explain my concern then they checked and trying to resolve the issue but they can't resolve the issue then they raised the complained to Harman.

Then Harman technician come and check the issues and Change the silver box but issue is still same, then I connect my mobile with other same models in 2-3 vehicles(Altoz XZ) in presence of the technician and my mobile successfully connected in all other cars and all variants.

Tata motors technician take off the silver box from the other vehicle and Insert in my car then it's connected & working fine and no more disconnection problem.it Menes Harman technician carrying defected silver box. and trying to fit in my car that defected box. please ask him before visit please proper check its devices.

Aside to TATA & Harman I have already visited many times and now i am too much harassed with this issue.

Kindly Resolve the same ASAP. and please feel free to contact me any time.

I bought a Tata Tiago on 30.07.2021 from Metro Motor Kurukshetra.
My vehicle runs only 2205 km in two month.
Two days back i drove my tiago at the speed of 60 KMPH in karnal city & suddenly my front tire burst. Hopefully there is no major loss happen but very shocked with the quality of tyre provided by Tata Motor in his vehicle.
The Tyre burst from the side wall so that it is clear there is no such external impact.

I visited the Metro Motor Karnal workshop & received a poor response that it will not cover under warranty & took the accidental claim.

My request to Tata Motor, Kindly look at the matter seriously & replace my tyre under warranty because 2205 km is nothing, if tyre bursts in initial Km that is a serious quality issue..

Vehicle details are: TATA Tiago XT
Reg. no.HR05 BE 5580
Customer Name: Paramjit
Date of Sale: 30 july 2021
KM runs: 2205
Servicing dealership: Metro Motor Karnal, Haryana

My Tata Indica Vista Quardajet Auqa Diesel car 2009 model is having problem since 2019 and since then it was so many times serviced at Goldrush Service Centre Lucknow but they were not able to resolve the problem but always charged heavy amount. This time when I complained through mail they are asking me to bring the car once again. But their reputation is very bad and I know that they will certainly create problems in my car and would ask me to pay in thousands and you know the diesel 2009 car's price in the market. When they have not resolved my earlier how will they resolve the problem but certainly they will damage my car. I have seen with my own eyes that how the mechanics were beating the driver and an innocent family with their tools and then police has sorted out the matter, they are professional goons and I don't want to take risk. But I need compensation for that. I need Rs one lac as compensation or to buy my car for Rs 1.50 lac, otherwise I will be compelled to file case against Goldrush Service Centre and TATA Motors.

I have booked Tata Tigor (P) XZA+ New online in Tatamotors website on 5th Feb 2021. details below.

Model: Tata Tigor (P) XZA+ New
Color: Arizona Blue
Portal Order Ref: TTIWyV[protected]
Payment Transaction No: VSCB[protected]
Dealership: Tata Access + ANNA SALAI
Amount Paid : 5000.00

Due to some personal reasons I have to cancel the purchase and requested for a refund. They...

I hadn't received the wearable key for the altroz which I bought from SreeGokulam motors kochi . I bought the vechile in sep 2 2021 . It's been more than 1 year .

In Hyderabad, Telangana outer ring road my tiago was stopped on the road, display completely gone and hardly I drove to left side with hard steering. After 2 hours road side assistance guy came and told it's a problem in battery and alternator.
We towed the vehicle to Venkataramana motors.Kushaiguda Main Road, ECIL, Kushaiguda, Hyderabad, Telangana 500062.
Next day morning I explained to the adviser about the issue. They simply ignored my words and gave the battery to change on 8th sep 2021. 3 days they kept car idle there. Again I called and asked them whether they went for trail or not with any other battery. After long argument of 1 hour they went to trail and said yes there is a problem in alternator and took 5 more days and replced new battery and tried to deliver the vehicle on 11th sep. After 10 KMs driver told me that the vehicle is showing signal of red symbol and it is again a problem with alternator. They took back the car and no response till now. 13th September today.

Dear Team,

I am requesting to provide me additional remote key for my altroz, now a days peoples are receiving keys which was earlier not provided .

Contact number. [protected]
Registration number MH12 SU 5133

Regards,
Ashish Atre

Hi,

I am getting very low mileage from my Tata Nexon Diesel Top model.

I have purchased car on 8-Mar-21 and getting average of around 13kmpl which is very low as advertised and claim by Tata.

Also, in the IRA App i can see my driving score is always around 9 out of 10 which rules out that driving pattern is a issue and not the product.

I am from Gujarat (Surat) and my Contact number : [protected] Email: nikhilm.[protected]@gmail.com

Thanks.
Nikhil Mundra.