| Address: 376 Niti Khand II Indirapuram Ghaziabad |
I have Tata Nixon XZA+ Model since 7th April 2021. I faced following Technical Issue with this Car, three times (Twice 19Sep21, Once 10Oct21) within a Month.
1. Car Hangs While Driving on the road and doesn't respond at all.
2. Car Engine doesn't STOP, while pressed the Ignition Button to Switch it Off.
3. Service, Hill Ascend, Slippery, Battery, Press Brake all these Notification Lights/Icons appear all of a sudden on the Display (Speedometer).
4. "PRESS BREAK" appears as soon as I remove my foot from Break.
5. In all the above steps, Engine is still start and doesn't go off. It's hanged.
6. I CANNOT Drive it. Car doesn't detect AUTO GEARS SHIFTING.
7. Car doesn't detect MANUAL GEARS SHIFTING either.
It's painful when I am alone and driving and this (above) happens on the road. It's humiliating. I ask someone to give a Push to get to the side of the road. It's shameful that NEW Car doesn't respond consistently. It's sad that I need to think twice before taking it for long drive or short drive.
A. I need a Permanent Solution to above mentioned Problem. It appears there is a BUG in Car's SOFTWARE.
B. Either REPLACE the CAR or FIX the Car.
C. I need a FREE Car Servicing UNTIL it's confirmed that Issue/Bug is removed.
D. Last time, I went to TATA Service Centre (Loni Road, Mohan Nagar, Ghaziabad, UP) and they didn't find any problem to this and they updated the Dashboard Software ONLY, NOT the Car Main Software that Understands and Drives the Car based on User's Actions (like Gear Shifting, Break, Locks, Stop, Start).
D. Attaching Images to Show aforementioned Errors.
Please do respond on below, Urgently.
Thank You,
Varun Gupta
Tata Motors customer support has been notified about the posted complaint.