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Tata Motors Complaints & Reviews

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Updated: Nov 5, 2025
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C
Chandra00785
from Varanasi, Uttar Pradesh
Oct 13, 2021
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Address: TRAUMA CENTER BHU
Website: [email protected]

Respected sir, mam
I have purchased Tata tiago XTA in month of may 2021 and getting milage issue after 1st service of 8th July at 1900km. The average of car is 8.1km/L in city, afer many complaint at Tata motors custorcare and delarship of Tata of varanasi .
No one going to help us
Please help us it's paining me and my pocket too.
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    J
    jagadish b l
    Oct 12, 2021
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    Address: balla circle, mysore, karnataka

    I Jagadish B L working at Mysore, on 5th oct 2021 morning at 4.30 Unfortunatly had a acciedent, before buying Tata Nexon I thought its a Global Ncap 5 star car and also its a safest car in India, but i lost my wife and my only one son, on the spot but only Iam same, what the use of buying Nexon, air bags was not opened fully, it was air bag was only off was opened, and also back tier was blast, so now i what to dispose it clear my problems or iam going to the consumer court, please before that clear my problems i trust Tata motors. No more else thank you.
    Tata Motors customer support has been notified about the posted complaint.
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      J
      Jay Ç Jatin
      Oct 12, 2021
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      Address: Rama motors (Rohtak, Haryana)

      Hi,
      My name is Jatin and I own a Tata Tiago XT which I purchased in Mar 2021. Everything was going so smooth until my car got a minor accident and got a partial loss in Oct 2021. As my rear part of the car got damaged including right side wheel also and I got my car toed to the TATA motors (RAMA Motors, Rohtak). I gave my car for the insurance and once the survey was done it was supposed to get the car back within a tenure of 1 week and as the survey was done I was informed that all of the parts would be changed, well that never happened but the major concern was the time they took to give me my car back. I used to wait there in service center for hours and raise a complain against it to the regional manager too but it still took a month for me to get my car back. One of my car door was also changed/repaired at that time, from then till now I'm facing a buzzing sound in the speaker of that door. They couldn't identify the problem and said it's a natural thing.

      This complain is for the service part of the TATA motors.
      Now again my car got an accident in which I lost side a view mirror and got some damage on the doors, front bumper and and small crack on my windshield. The accident happened on 3rd Oct 2021 and I got my car into the service center on 4 Oct 2021. The insurance company got their survey done on 5 Oct 2021. I'm writing thins complain today on 12 Oct 2021 because today I called the service center to know the work progress and they said we haven't started working on it. Here the problem starts where TATA doesn't provide priority to their customers. I am a bit curious to know what my car is doing their standing ideal in the service center. Why am I supposed to wait for so long to just get this work done. Did I make a mistake by buying this car. I'm so fed up of the service part from TATA and I would never recommend any of my known person to buy a car from TATA motors because I own a Maruti car too and they're really good at this service part because they have enough workspace and workforce and availability of parts every time. I can't afford being without my car for a month long. I still request you to deliver my car as soon as you can.
      Tata Motors customer support has been notified about the posted complaint.
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        A
        aby rana
        from Gurugram, Haryana
        Oct 12, 2021
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        Address: Flat No. 10098 Signature Global Synera Sector-81A Gurugram 122004

        Dear Sir,

        I had bought the Tata Tiago XZ+ 1.2 RTN 2020 (HR26EJ6360) model a year ago from Arya Tata Gurgaon. I am using car since one year and there is no problem in car but 2 days ago my front left side tyre got punctured then I started changing tire but car only had screw jack in it wheel spanner set was not available and because of that I faced a lot of difficulties.
        Lastly I request you to provide me spanner kit from Tata which was supposed to come with the car.

        Regards,
        Abhishek Rana
        CH No. MAT626350LKG21871
        Tata Motors customer support has been notified about the posted complaint.
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          A
          Anglies Patrick
          Oct 12, 2021
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          Address: Savitri complex Dholewal Ludhiana

          I am working as a employee here My name is Anglies..He is abusing me and saying bad things about myself my wife and my family members..He is not giving me my salary.. please help me
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            J
            Jai1Mahadev
            from Varanasi, Uttar Pradesh
            Oct 11, 2021
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            Address: j 12/122 A Dhoopchandi Jagatganj

            In 2019 i was met an accident but we all are safe only Car was dented from one side and we pulled to Varanasi Service Centre they given us estimated of 15000 thousand but after completing the dent they again demanded money for 20000 and same way they have claim 35000 thousand from insurance Company total 70000 rupees in single gate dented i was looted badly and Recently i went Show room to sell my car they put value of only one Lakh so there no Value of Tata Car in Market even Tata is also not bothering to buy back.
            Tata Motors customer support has been notified about the posted complaint.
            Tata motors, will take any action on my complaint or I am wasting my time please tell. If not turn off this complaint box.
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              T
              Tiago customer
              from Chandigarh, Chandigarh
              Oct 11, 2021
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              I've tiago xt 2018 model. In oct 2021 gadi run only 15000 km in 3 yrs. Single hand very smooth driving. Service cost is Rs.9471 Its too high for tiago. And bearing of rear drum changed its approx Rs. 1250 and I afraid to hear labour charge for replace is Rs. 550 a single castle nut opening and tightning cost Rs. 550 I don't think Tiago is desrev for this cost its sholud be only Rs.[protected] for service. So please attention to your servicr price. Now i felt i bought an elephant instead of tiago. And this the reason, Maruti desrve for 52% on indian road with a non stop leadership.I will say Tata to tata bye bye far away.
              Tata Motors customer support has been notified about the posted complaint.
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                S
                Sheetal Purohit
                from Bengaluru, Karnataka
                Oct 11, 2021
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                Address: Bangalore

                My vehicle is registered on 12th March and delivered around same time. It was through KHT MOTORS, DOMLUR, BANGALORE.
                Since then 7 months completed, I have not received RC card.
                I have contacted dealer but no clarify.

                Such long delay is not justified even with reason of pandemic.
                Tata Motors customer support has been notified about the posted complaint.
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                  V
                  VarunGupta008
                  from GHAZIABAD, Uttar Pradesh
                  Oct 10, 2021
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                  Address: 376 Niti Khand II Indirapuram Ghaziabad

                  I have Tata Nixon XZA+ Model since 7th April 2021. I faced following Technical Issue with this Car, three times (Twice 19Sep21, Once 10Oct21) within a Month.
                  1. Car Hangs While Driving on the road and doesn't respond at all.
                  2. Car Engine doesn't STOP, while pressed the Ignition Button to Switch it Off.
                  3. Service, Hill Ascend, Slippery, Battery, Press Brake all these Notification Lights/Icons appear all of a sudden on the Display (Speedometer).
                  4. "PRESS BREAK" appears as soon as I remove my foot from Break.
                  5. In all the above steps, Engine is still start and doesn't go off. It's hanged.
                  6. I CANNOT Drive it. Car doesn't detect AUTO GEARS SHIFTING.
                  7. Car doesn't detect MANUAL GEARS SHIFTING either.

                  It's painful when I am alone and driving and this (above) happens on the road. It's humiliating. I ask someone to give a Push to get to the side of the road. It's shameful that NEW Car doesn't respond consistently. It's sad that I need to think twice before taking it for long drive or short drive.

                  A. I need a Permanent Solution to above mentioned Problem. It appears there is a BUG in Car's SOFTWARE.
                  B. Either REPLACE the CAR or FIX the Car.
                  C. I need a FREE Car Servicing UNTIL it's confirmed that Issue/Bug is removed.
                  D. Last time, I went to TATA Service Centre (Loni Road, Mohan Nagar, Ghaziabad, UP) and they didn't find any problem to this and they updated the Dashboard Software ONLY, NOT the Car Main Software that Understands and Drives the Car based on User's Actions (like Gear Shifting, Break, Locks, Stop, Start).
                  D. Attaching Images to Show aforementioned Errors.

                  Please do respond on below, Urgently.

                  Thank You,
                  Varun Gupta
                  +2 photos
                  Tata Motors customer support has been notified about the posted complaint.
                  Looking forward to get contacted and get my Car fixed, at the earliest. Thank You.
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                    C
                    Chaudhary Prashant
                    Oct 10, 2021
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                    I have purchased Nexon xz+ diesel on 16th Apr 2018. After two days of purchasing, I feel some lag in pickup while accelerating the car. I raise this issue at every general checkup and service but every time they update software. But issue did not resolved. Within one year of purchased my car emitting black smoke even at 1k rpm. But they ignored this issue every time I take my car for service. I got an answer that diesel car emits black smoke. Not my car completed 25k and engine tappet cover have failed. Some engine oil always came out around engine cover. With this, water pump, both front shocker and link road also failed.
                    With these issue I have taken my car to Doon Tata motors Dehradun. But there, I have looted again and again and I have not got any solution. They said If we changed. the tappet cover, fuel inject may be air locked. For unlocking custom have to bear 4K rupee extra. I don't understand what type of engine Tata made which tappet cover leaked in 25K of run. Because I am out of warranty so I have to bear all the expenses. Which is around 40K. For black smoke they have not any answer.
                    I feel cheated now. I think my 11 lakh rupee is in garbage. Now I don't know what to do. Within 25k of run, how can a car with lot of expectation failed in so many field. Now tell me what I do even after spending so much money.
                    Tata Motors customer support has been notified about the posted complaint.
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                      R
                      Reddyhojin
                      from Yadgir, Karnataka
                      Oct 9, 2021
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                      [protected],[protected] I got many mails from this number and steed 10000 step by step and now they are black mailing to block all the documents and u won't job for 3years
                      +4 photos
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                        A
                        Amit Dnyanadeo Gaikwad
                        Oct 9, 2021
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                        Address: Wagholi, Pune

                        I had purchased a Tata nexon xz+ model from Rudra Motors, Wagholi Branch, Pune in July. I am still waiting for the second key. Branch manager / sales executives are least bothered about this issue.

                        please help.
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                          A
                          ajaykiran aradhya
                          Oct 8, 2021
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                          Address: Bengaluru Mysore road

                          I'm based out of Bengaluru. Had purchased nexon xms in the month of oct 2020. I have been facing a lot of issues related to service and service center. I had to visit 7 times to the service center with multiple issues and seems the service center is not capable of handling any of my concerns. Service center: Key motorrs
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                            R
                            ranjith p c
                            from Badagara, Kerala
                            Oct 7, 2021
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                            Address: marina motors, west hill branch kozhikode kerala

                            I had purchased a Tata harrier xza model from marina motors, west hill branch, Kozhikode Kerala, in July. I am still waiting for the second key fob. branch manager or sales executives are least bothered about this issue.

                            please help.

                            dr ranjith p c
                            Tata Motors customer support has been notified about the posted complaint.
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                              Prasant Neupane
                              Oct 7, 2021
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                              Tata Tiago Twist beam cracked

                              Address: Birgunj, Nepal

                              I own Tata Taigo XM and it’s running at 46K KM now.

                              It’s twist beam of rear suspension has cracked. The service centre is saying that’s it’s a wear and tear item 😃. and denying to replace it. Many of my friends are having similar issue with twist beam of Tiago . I understand that it’s a faulty part from Tata. I want it to be replaced at the cost of Tata Motors....
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                              E
                              erajay008
                              Oct 7, 2021
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                              @TataMotors_Cars We booked tata nexon with very positive state of mind #MakeInIndia, #VocalForLocal Because of #RATANTATA sir also.
                              But Due to dealer #prernamotorsbangalore. We regret.
                              From last 3 months I am struggling for answers, I sent many email to [protected]@tatamotors.com

                              I am not getting any solution over email/customer care. So I have to do.
                              From the starting to every step, I faced lots of issues with Prerana. Motors.
                              1. Communication was not proper from team lead of BTM branch.
                              2. Before billing issued wrong receipt for part payment.
                              3. 34000 charged for insurance and issued insurance of 30000.
                              4. During PDI noticed 1 issue. they said it will be fix while delivery.
                              nothing resolved and in addition wegot a dented Bonnet which was not there duringPDI.
                              BAD EXPERIENCE
                              GM Ajit is pathetic, he don’t know how to talk and behave. while dealing, he was more interested in personal questions
                              Included TATA MOTORS officials, Hemanth. but we Felt like he was also good for nothing. he committed for smooth delivery but delivery day, the bonnet dent thing happened he was speechless and not responded over call. tried with different number and then he picked the call. but he told decide between you and dealer.
                              CRM Shaktiraj also Sugar coted useless person. He committed delivery will be smooth and PDI issue will be resolved. But nothing happened. Other then that I got a dented bonnet. Photos and proofs, during PDI and during Delivery I can provide I have all the proofs
                              I can provide screenshots of their arrogant replies in whatsapp chats also
                              Vehicle was registered on my name, I could not ask to change the vehicle. I was feeling helpless.
                              For readers of this post,
                              I am suggesting, NOT TO BUY any vehicle from #prernamotorsbangalore
                              Don't want to do this but please #RNTata2000 try to look into this matter as we are totally frustrated
                              Tata Motors customer support has been notified about the posted complaint.
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                                vaijnath5525
                                from belgaum, Karnataka
                                Oct 6, 2021
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                                Address: angol belgaum

                                I am feom belgaum karnataka, i had booked the tata nexon in manikbag motors on 17 september 2021 and due to personal problems i cancelled the booking within 3 days. earlier company had said me ill get immediate refund if i cancel the booking but till now i didnt get the refund amount.company employees are not receiving my calls. and i am visiting the showroom from past 1 week and they are saying tomorrow it ll come and it continues. i need my booking amount soon. and i didnt expect this from tata motors a company of Mr. ratan tata. they are spoiling the name of him.
                                Tata Motors customer support has been notified about the posted complaint.
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                                  B
                                  bandana nagarkoti
                                  Oct 6, 2021
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                                  We made a booking for our car on 10th Sep'2021 at Autovikas(DWARKA), we were assured that the vehicle will be delivered to us within 2-3 weeks time frame. However, it's going to be 4 weeks now and the vehicle has not even been allotted to us yet.
                                  We were assured that we would receive the vehicle by Navratri, that is the reason we decided to go with TATA and not any other brand.
                                  Tata Motors customer support has been notified about the posted complaint.
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                                    VBhat1992
                                    Oct 6, 2021
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                                    Address: At-Mukramane, Po-Sarkuli, Tq-Siddapur, Dist-Uttarkannada

                                    Here by i say that a verry worst service i have never seen till..when my tata tiago's left side bulb is fail i submited my vehicle to maanikbag tata showroom sirsi..uttarkannada .karnataka ..but after the fitting of the bulb the whole headlight set stating shaking and after that lock of the headlight assembly got damaged..when i call back to showroom they suggest me to take the vehicle to private mechanic..is it responsbility of a showroom?
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                                      Vinit55
                                      from Sirsa, Uttar Pradesh
                                      Oct 5, 2021
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                                      I was working with TATA MOTORS Dealership at RPJ autowheels sirsa and the dealer code is 3009190 for the designations of DET in service department. They give the less salery than they promise. In my case they cut 2700 per month as a security amount and that will be promised to given after every year end but they want from me to make fraud warranty claims but I denied so they denied too to give my deposit amount and that was of 18 month in row of 2700 per month. I resigned the job now they said jo krna hai kar le nhi dete paise. Please sir do the needful. Its about 50000 Rs plz this is not a small amount fer a small town person who is depends on salery plz sir
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