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Tata Power Solar Complaints & Reviews

1.6
Updated: Mar 6, 2024
Complaints 150
Resolved
48
Unresolved
102
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Tata Power Solar reviews & complaints page 5

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V
VS.Bhuvanendran Nair
from Thiruvananthapuram, Kerala
May 2, 2018
Resolved
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The inverter is not workingproper .Output voltage shown as255&it is stable.we get below one hour current daily from solar energyso pl correct the storage of energy in the invertor by checking batteries, solarpanels, etc.rRoftop powersolar system is not working.Is it a minor complaint according to the company.Can the company rectify my complaint?This much is the complaint
Jun 15, 2018
Complaint marked as Resolved 
Tata Power Solar customer support has been notified about the posted complaint.
Verified Support
May 14, 2018
Tata Power Solar Customer Care's response
Hello Sir!

We regret for the inconvenience caused. Please share your contact details with us on info.[protected]@tatapower.com & we will be in touch with you soon.

Regards,
Tata Power Solar Team
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    G
    govindsharma12
    from Delhi, Delhi
    Apr 16, 2018
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    Address: New Delhi, Delhi, 110084
    Website: [email protected]

    This is to bring to your kind notice and information that their is one electric pole right in front of my house which is very much unsafe their was a spark in the pole which is very dangerous to, my family all wires are open there is no safety to the people who are the resident of the area .

    Iwould like to suggest that the wires should be underground else shift the pole to the corner of the society.
    +1 photos
    Tata Power Solar customer support has been notified about the posted complaint.
    Apr 16, 2018
    Updated by govindsharma12
    I Want to say i am S S Mehra living on this adddress house no 10 gali no 1 b block uttarakhand enclave near dvs public school pole no 511/72/43/5, so i want to shift this pole
    S S Mehra
    [protected]
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      M
      mahataziz
      from Mumbai, Maharashtra
      Apr 7, 2018
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      Address: Mumbai City, Maharashtra, 400060
      Website: www.tatapower.com

      Dear Tata Power Manager im writing this complaint as im getting too much bill for my consumer number[protected], i think it is a crime to live in slum or what if so give me explanation why you all are charging soo much bill as there are many commercial Karkhanas in our slum thats the reason or what need a complete explanation for my query, where as in building my friend in living he using the same appliances and not get charged this much why this is soo
      Tata Power Solar customer support has been notified about the posted complaint.
      Apr 28, 2018
      Updated by mahataziz
      I m not satisfy with the services of tata power why slums are targetted for high bills my friend is staying in building but not getting that much bill as im getting kindly have a look in the slums there are too many commercial metres i think tata & reliance is adjusting their bills in resident metre bill need a explanation any action taken against fraud of electricity... if not then why take a strict action as soon as possible.
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        A
        Anilrj
        from Gurgaon, Haryana
        Mar 28, 2018
        Resolved
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        Resolved

        Address: New Delhi, Delhi, 110039

        Res. S/m,
        I inform you that gulshan belong ti the vill. Ghoga, rajput mohalla, narela-39 and the biller name us ran singh. The name of gulshan whose have setup a atta chakki at there home last 1year and they theft the electricity early in the morning to midnight 10 pm and there bill generate every month only 200/- to 250/- after running of chakki full day. I humbly requested you to please see your self. Many of villagers complain for that theft of electricity but no actiin taken by anyone from last year to till date because some people working in tata power whose inform him before of checked out. Please take a sutable action with care and cleverely.

        Thanks & regards
        Yours obediently.
        Apr 30, 2018
        Complaint marked as Resolved 
        Tata Power Solar customer support has been notified about the posted complaint.
        Verified Support
        Mar 29, 2018
        Tata Power Solar Customer Care's response
        Hello! Anil,

        we will get the same checked from our end. Please share your contact details with us on info.[protected]@tatapower.com & we will be in touch with you shortly.

        Regards,
        Tata Power Solar Team
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          M
          Mukesh Kannan
          from Chennai, Tamil Nadu
          Jan 17, 2018
          Resolved
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          Resolved

          cheating money using arun solar power - business in nilgiris

          Address: 643003

          Dear sir, madam,

          Iam mukesh from ooty (Nunthala village)-nilgiris district, we have order the supreme solar water heater as on or before 1 and half month with one of dealership of solar heater in coimbatore, dealer name :arun solar power from coimbatore & mobile no: [protected].

          Compliant: after cash payment-16 thousand rupees, that there was no proper response, he was cheating the money as well as your company...
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          Suseela Senthilkumar
          from Coimbatore, Tamil Nadu
          Jan 10, 2018
          Resolved
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          Resolved

          Dear Sir,
          I had purchased a Tata solar water system of 200litres on[protected] from the authorized dealer Hi-Lite technologies (P) Ltd Erode. The puf insulated tank is inflated and is continuously leaking since 2months.As I trusted Tata of its quality, I was disappointed and now I have to register my complaint. Please take action within a appropriate time.
          +5 photos
          Feb 22, 2018
          Complaint marked as Resolved 
          Tata Power Solar customer support has been notified about the posted complaint.
          Verified Support
          Jan 22, 2018
          Tata Power Solar Customer Care's response
          Hello!

          Thank you for posting your query. Please share your contact details with us on info.[protected]@tatapower.com & we will be in touch with you shortly.

          Regards,
          Tata Power Solar Team
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            S
            sahilshah2212
            from Ahmedabad, Gujarat
            Jan 6, 2018
            Resolved
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            Resolved

            Address: 400067
            Website: cp.tatapower.com

            Dear sir / madam,

            We had applied for 3 phase line (I. E. For load extension) on 29th september, 2017.
            The maximum time within which the work had to be done was 2 billing cycles. It has been more than 100 days now.
            We have been following up through the customer relationship center frequently.
            Even they have been sending constant mails to the back office. However no action has been taken.

            Ref.:
            Name: falguni n shah & nitin k shah
            Consumer no.:[protected]
            Application no.: [protected]
            Feb 8, 2018
            Complaint marked as Resolved 
            Tata Power Solar customer support has been notified about the posted complaint.
            Verified Support
            Jan 08, 2018
            Tata Power Solar Customer Care's response
            Hello!

            Thank you for posting your query. Please share your contact details with us on info.[protected]@tatapower.com & we will be in touch with you shortly.

            Regards,
            Tata Power Solar Team
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              S
              steven.chettiar
              from Mumbai, Maharashtra
              Nov 11, 2017
              Resolved
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              Resolved

              Address: 400104

              Hi team,

              I have registered multiple complain done the time i have join tata power from reliance.

              Customer experience is really pathetic as they always have turnaround time of 90 mins for any complain been registered.

              Technician does not call us once services have been restored.

              I have registered 3 complain for no power and 2 low voltage complain till date.

              Last night i registered a complain for low voltage complain no [protected] at 01:30 am with a turnaround time of 90 mins i called them again at 03:30 am was given turnaround if 90 mins again so i registered again a complain for irregular service complain no 2335739 it now 07:00 am i do not have any electricity so in called 3rd time they say services have been restored i am saying that it's not working still they are not taking it seriously i have informed them that i have a 3 month kid at my place it's not good for them just to give assurance that they will look into it.

              I am not going to pay my bills hence forth as they are not providing service as promise.
              Please look into this

              Consumer number[protected].
              Contact [protected]

              Regards
              Steven
              Dec 14, 2017
              Complaint marked as Resolved 
              Tata Power Solar customer support has been notified about the posted complaint.
              Verified Support
              Nov 13, 2017
              Tata Power Solar Customer Care's response
              Dear Steven,

              Thank you for getting in touch with us.

              We have shared your details with our team. They will work further on the reported issue, and the concerned person from our team will contact you at the earliest.

              Regards,
              Tata Power Solar Team
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                E
                Eswar Appa
                from Numaligarh, Assam
                Jul 17, 2017
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                Address: Anantapur, Andhra Pradesh, 515001

                I registered a complaint with tata customer care many times for said purpose, till date no fruitful result received from your service engineers. I trust with your elite company for such services.
                I requested again to send your service engineers for visiting the solar water heating system 100 ltr tank. Installed at house no. 11/215, 9th cross, gowraw homes, opp ravi petrol bunk, anantapur, andhra pradesh. Pin 515001.
                Mobile no. [protected] or [protected].

                Please take action within a appropriate time.
                M eswarappa
                Ac (Fin) bsf
                Tata Power Solar customer support has been notified about the posted complaint.
                I have given the Complaints 3 times in this year but can't get any response from your engineers. Now I think I should complaint to 'Grahak Manch'. I'm giving you one month time otherwise I'll file complaint aggainst you.
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                  N
                  nilpacon
                  from Mumbai, Maharashtra
                  Jul 8, 2017
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                  Address: 400068
                  Website: www.tatapower.com

                  Dear sir,
                  Mumbai, TATA power Consumer No.[protected] &[protected].

                  while going through your monthly bill, we understand that you were charging meter reading is higher than actual reading.

                  what is reason for charging (approx. 10 unit to 25 or more unit) increased meter reading ?

                  YOUR OTHER COMPATITOR ARE NEVER DOING MALFUNCTION IN METER READING.

                  and

                  why are u not proving interest on security deposit? If you are not proving interest on security deposit. why are you collecting security deposit?

                  WHY???
                  +1 photos
                  Tata Power Solar customer support has been notified about the posted complaint.
                  I bought 12 v 150 watt solar panel and got warranty period of 25 year but now it is not working within one year.. Take favour action of my complaint
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                    C
                    Chrishna Baijanki
                    from Mumbai, Maharashtra
                    Jun 5, 2017
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                    Address: Mumbai City, Maharashtra, 400055
                    Website: Tatapower.com

                    I have very bad bad bad experience with tata power service... So sabby and poor service. Naam bade Darshan chote..

                    My consumer no. Is[protected] they cut off my connection and said pay full of amount with security deposit. And they force me to pay full amount then only reconnectio the service immediately. I paid full amount. Then after they said your connection will do within 24 hour in this summer month how we can sleep. I have take his zonal manger mobile number she also switch off his mobile. Tata power not fulfill his service but they cut my power immediately without any prior notice. Tata power is very company I never ever seen this like service... They cheated us.
                    Tata Power Solar customer support has been notified about the posted complaint.
                    I have been calling on your official contact no[protected] for the past several days. Mr Shekar responds that we shall contact you asap. I am surprised still no one has bothered to contact me.Is this the real Tata company????
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                      S
                      sk09
                      from Jamshedpur, Jharkhand
                      Apr 7, 2017
                      Resolved
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                      Resolved

                      Address: 803201
                      Website: quicker

                      Sir i am Saurabh kumar, i got joining letter from [protected]@tatapower.com and offer letter he is charging 28000 from me, person name-Anurag gautam, Canera bank accnt no[protected] acc name - Abhishek singh id - [protected]@mail.com. He is saying me to give gate pass, after he is not receiving my call, i am trying to call but switch off saying no+[protected] anathor person name kashyap his contact no[protected] please help me.my contact no [protected], [protected]
                      Nov 17, 2018
                      Complaint marked as Resolved 
                      Tata Power Solar customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 16, 2018
                      Tata Power Solar Customer Care's response
                      This is not belonging to Tata power solar.
                      Pls contact Tata power
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                        L
                        Lere
                        from Mumbai, Maharashtra
                        Jan 24, 2017
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                        Address: Mumbai City, Maharashtra, 400043
                        Website: cp.tatapower.com

                        The Meter was not working for the month of Sept 2016 and was changed as no reading on it. The trend for past years shows consumption is high only during the month of Apr, May, June & at times in July. I had raised a concern regarding this but they say that Bill is charged based on Average. I feel this is incorrect if that is the case then we could generate bill only basis of average no need to take readings every month. Just to explain why this calculation is incorrect pleases see the example. If my power consumption is high in Feb, March, April and May which are summer months and we do use Air conditioner and Fans and the meter does not work due to some reason in June which is a Rainy season so its cool No Air conditioner and Fan is used but i would still be charged based on the average when i have practically not used that much power.
                        Tata Power Solar customer support has been notified about the posted complaint.
                        May 13, 2017
                        Siva Teja Panigrahi's response
                        Batteries not work
                        Balaga mettu,
                        Near sivalayam,
                        Amma foundation,
                        Srikakulam.
                        Dear sir,
                        I am a consumer of Tata solar panel. I purchased four panels of 80 watts. Now two panels are in bad condition. I Complained many times but my shopkeeper didn't respond. He said that I can't change... Kindly help in this mater...
                        Ashwani kumar tayal
                        old karkhana,
                        narwana
                        distt.- jind, haryana
                        pin - 126116
                        ph.- [protected]
                        email - [protected]@gmail.Com

                        Incorrect bill amount calculation - Comment #2849738 - Image #0
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                          M
                          Manoj R Achary
                          Aug 19, 2016
                          Resolved
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                          Resolved

                          Address: 691506

                          I am having a 1 kw tata solar power system which i have purchased on 2/5/2013 from anert. According to technician, one battery problems and we are not getting current more than two months. And several times i have been informed through toll free number and there was no response from your customer care. We are spending more than 100000 rs. Asper anert, 5 years warranty on batteries and every six month someone will check the system but until now no one came from local dealer. Anert reg number is srp/2012/000415.

                          Regards,
                          Raveendran achary
                          [protected]
                          Nov 25, 2018
                          Complaint marked as Resolved 
                          Tata Power Solar customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 16, 2018
                          Tata Power Solar Customer Care's response
                          Dear Sir

                          Kindly contact Tatapower solar toll free [protected]
                          E mail : [protected]@tatapowersolar.com
                          Sir Anert 1 kw solar power plant is a technical blunder.normally 1kw solar panel will produce 3.5 to 4 units per day on sunny days.But Anert customers will get 1.5 to 2.5 only .Because Anert is supplying 1kw solar panel with 150ah battery 4 nos.1kw solar panel in 48 volt is producing 14 amps current only. For charging 150ah battery in 5 hours required 30ams current.Moreover a 150ah battery will store 1.8 unit .so 4 batteries will store 7.2 units.
                          if we connect 1kw panel, 3 kw solar PCU with 75ah 4nos we can connect refrigerator, water pump and light fan etc .also we can produce 3.5 to 4 units per day .for more details please contact TECHNOGUARD SOLAR CONTACT NO .[protected]
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                            D
                            davinderh4
                            from Delhi, Delhi
                            Jun 8, 2016
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                            Address: New Delhi, Delhi, 110008

                            Complain no [protected]

                            This is my third reminder regarding sparking from the high tension wire which is just behind my balcony. It occurs every time when it rained so heavily. I had personally visit mr. Ashutosh tyagi regarding the above query but till date matter is still pending.

                            Also emailed to [protected]@tatapower-ddl.com

                            Kindly look this matter seriously and reslove at the earliest

                            Regards
                            Davinder
                            House no 2702, iind floor,
                            Right side, gali no 13,
                            Ranjeet nagar, new delhi 110008
                            Mobile: [protected]
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                              R
                              rajivbhatt
                              from Ahmedabad, Gujarat
                              Jun 1, 2016
                              Resolved
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                              Resolved

                              Address: Rajkot, Gujarat, 360007

                              I have purchased a tata tube solar water system of 200 liters on 03 / 11 / 2012 from the authorised dealer Hi Tech Industrial corporation
                              Rajkot.
                              The puf insulated tank is inflated and leaked. at the time of purchase I have so many options for solar water system but I have opted TATA as I have a trust and faith in TATA. I have also talk to customer care but they simply registered complaint. No concrete out come still date
                              Nov 21, 2018
                              Complaint marked as Resolved 
                              Tata Power Solar customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 16, 2018
                              Tata Power Solar Customer Care's response
                              Kindly contact Tata power solar Toll free [protected]
                              My complaint with customer service team is still pending.
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                                D
                                davinderh4
                                from Delhi, Delhi
                                May 23, 2016
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110008

                                I am senior resident of below address this is to bring to your kind notice that we don’t even get our power supply in continuity for 12 hrs. The reason of this power supply failure is technical fault which we get status from the customer executive. Every day we have to call the tata power delhi distribution limited telephone no. To make a complaint about power failures in our area. Some time we got bad attitude from the customer executive

                                There is very big problem of power supply which is inconvience

                                Due to heavy power cuts in our area from past four days. Our days and nights are spent without electricity. We are merely supplied electricity during nights and days as well. People can't sleep, can't study.

                                Kindly resolve the matter at the earliest so that we can process our work smoothly.

                                For any futher details you can call me.

                                Thanks
                                Davinder mohan
                                2702, iind floor, right side
                                Gali no 13, ranjeet nagar,
                                New delhi -110008
                                Mobile : [protected], [protected]
                                Nov 22, 2018
                                Complaint marked as Resolved 
                                Tata Power Solar customer support has been notified about the posted complaint.
                                May 24, 2016
                                Updated by davinderh4
                                As per above subject mentioned, I Mr. Davinder Mohan senior resident of below mentioned address would like to bring your kind notice that behind my house there is electricity pole which cause spark in raining time which is very unsafe and dangerous from all o[censored]s.For this I had emailed you so many times but due to my continuous followup there is no action taken place. You are requested to cover that area which cause spark.

                                Your technical support do nothing on that area which is very dangerous.Kindly look this matter seriously so that problem reslove at the earliest.

                                I hope now you will do some needful

                                For any further details please call me at below mentioned number

                                Thanks
                                DAVINDER MOHAN (SENIOR CITIZEN)
                                HOUSE NO 2702, IInd FLOOR,
                                RIGHT SIDE, STREET NO 13,
                                RANJEET NAGAR,
                                NEW DELHI - 110008
                                MOBILE : [protected]
                                [protected]
                                [protected]
                                Verified Support
                                Oct 16, 2018
                                Tata Power Solar Customer Care's response
                                Dear Sir

                                Kindly contact at the below helpline for further support
                                Toll Free No - 19124 /[protected]
                                Water was not going into pannel and hot water was not comming from two months onwards
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                                  H
                                  haris67
                                  from Hyderabad, Telangana
                                  May 8, 2016
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                                  Address: 500008
                                  Website: www.tatapowersolar.com

                                  I had called the Tata Solar customer service and lodged a complaint about leaking pressurized tank 8 days ago. They refused to give me complaint number saying I will get it later. Nobody turned up and I am not sure what to do now. I cannot imagine a company like Tata having such lousy service; I am losing my patience and will think twice before I buy any products from Tata.

                                  Regards,
                                  Harish Peddineni
                                  [protected]
                                  Tata Power Solar customer support has been notified about the posted complaint.
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                                    S
                                    sarala joshi
                                    Apr 22, 2016
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                                    Website: www.tatapowersolar.com

                                    I have purchased duro sloar water heater system from adiya solar, canada corner nasik, on 9/11/2012. It performed well till 31st march 2016 i.E. Hot water tank started leaking heavily through external two connections.
                                    I have lodged complaint on email address ' [protected]@tatapower.com' cs though said dealer visited the site on 7th april 2016 and gave report along with all the documents to cs. Till date there is no action communicated from cs on email.
                                    Nor mr. Chopde from cs reachable on mobile. He may have difficulties.
                                    Kindly intervene to resolve the complaint. It seems it is hot water tank failure due to premature failure of inner shell.All photographs related to defect and product are submitted to cs.
                                    Regards.
                                    Tata Power Solar customer support has been notified about the posted complaint.
                                    System is user friendly system though I am not expert in soft I could convey the complaint.
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                                      Veda Prabhas
                                      from Ernakulam, Kerala
                                      Mar 21, 2016
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                                      Address: 531162

                                      Dear Sir, this is very unfortunate to inform you that we have locked a complaint regarding Tata power batteries but no response from backend ..nothing I am a branh manger who have given loan to my customer... Now they are abusing me summer arrived to whom I should contact.. Please respond as soon as possible..
                                      Regards
                                      Prabhas
                                      [protected], [protected]
                                      Tata Power Solar customer support has been notified about the posted complaint.
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