[Resolved]  Tata Sky — this is the wrong card for this set top box pairing error

Address:Chennai, Tamil Nadu, 600100

I was not using the connection for a month and once i'm back switched on my tv to fine this pairing error my rmn is [protected] please help me get this sorted out as this ipl season.
I need to recharge for star sports and start watching ipl so please get this sorted at the earliest. It s a bit frustrating on why i get such errors from a reputed company please sort this out
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May 25, 2018
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2018
Tata Sky Customer Care's response
Hi, we have raised a service request to sort this and you'll hear from us at the earliest.
Verified Support
Apr 20, 2019
Tata Sky Customer Care's response
Hi, we're here to help. Please remove the card and wipe it with a soft dry cloth, insert it back(The Tata Sky logo should be upward and the arrow pointing towards the Set-top box) and let us know the status.
Verified Support
Aug 12, 2019
Tata Sky Customer Care's response
Hi, we understand your concern. Please turn off the set-top box. Remove the digicard and wipe it with a soft dry cloth and then insert the digicard into the slot. Turn it on and check if the problem persists.
Verified Support
Dec 30, 2019
Tata Sky Customer Care's response
We hope your concern has been resolved. Let us know if you require further assistance, we will be glad to help!
Verified Support
Jan 01, 2020
Tata Sky Customer Care's response
We hope your concern has been resolved. Let us know if you require further assistance, we will be glad to help!
Verified Support
Sep 22, 2020
Tata Sky Customer Care's response
We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
Complaint comments 

Comments

Hii I am a tata sky customer and I am facing a problem of my card.. It always shows that this is the wrong card for this set up box.. I'm using this card from two years but suddenly this problem came... Please solve my problem as early as possible.. Waiting for your reply..
Tata Sky Customer Care's response, Mar 21, 2020
Verified Support
Hi, your concern is certainly noted. Please share your RMN/Subscriber ID, we will help you further.
This is the wrong card for this set up box
Card no. - [protected]
This is the wrong card for this set up box
Card no. - [protected]
Jaisa ram siyag's reply, Mar 21, 2020
This card not accepted for set up box
Tata Sky Customer Care's response, Mar 24, 2020
Verified Support
Hi, your concern is certainly noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Mar 28, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Hi
I am facing issue with tata sky "this is the wrong card for this set top box "
I tried to reinsert so many times wipe
Subscribe id [protected]

Tata Sky Customer Care's response, Mar 22, 2020
Verified Support
Hi! We understand your concern. We're looking into it right now. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Mar 27, 2020
Verified Support
We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
Facing issue with tatasky this is the wrong card for this set top box( pairing error) please resolve this matter as soon as possible

Tata Sky Customer Care's response, Mar 22, 2020
Verified Support
Hi! We understand your concern. We're looking into it right now. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Mar 27, 2020
Verified Support
We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
This card is wrong showing.. on my TV plz.. solve this.. problems
Tata Sky Customer Care's response, Mar 24, 2020
Verified Support
Hi! We understand your concern. Kindly share your RMN/Sub ID and we’ll sort this right away for you.
I am facing the same issue that
It is paring error occur

Tata Sky Customer Care's response, Mar 22, 2020
Verified Support
Hi! We understand your concern. We're looking into it right now. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Mar 27, 2020
Verified Support
We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
This s the wrong card for this set top box

Tata Sky Customer Care's response, Mar 22, 2020
Verified Support
Hi! We understand your concern. We're looking into it right now. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Mar 27, 2020
Verified Support
We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
Hi
I am facing issue with tata sky "this is the wrong card for this set top box "
I tried to reinsert so many times wipe
Subscribe id - [protected]

Tata Sky Customer Care's response, Mar 23, 2020
Verified Support
Hi! We understand your concern. We're looking into it right now. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Mar 27, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Hello my name is Beena Rawat .
Subscriber I'd : [protected]
I am facing this problem that this is the wrong card for this set top box . What to do?
Tata Sky Customer Care's response, Mar 22, 2020
Verified Support
Hi! We understand your concern. We're looking into it right now. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Mar 26, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
This is the wrong card inserted shows on my tv screeen after recharging after 3 months

Tata Sky Customer Care's response, Mar 23, 2020
Verified Support
Hi, your concern is certainly noted. Please share your RMN/Subscriber ID, we will help you further.
Sir i started my set top box after 2-3 month. A message shows on screen that this is a wrong card for this set top box. Sir please resolve my issue as soon as possible. My registered Mobile no is [protected]
I switched on my set top box after 2-3 month and now a msg shows on screen that this is a wrong card for this set top box .plZ resolve the issue as soon as possible. My RMN is [protected]
I switched on my set top box after 2-3 month and now it's shows that this is a wrong card for this set top box. Please resolve my issue as soon as possible. My RMN is [protected]
I am not recharge from 8-9 month so iface this problem that"this card is wrong for this setupbox
Tata Sky Customer Care's response, Mar 23, 2020
Verified Support
Hi, your concern is certainly noted. Please share your RMN/Subscriber ID, we will help you further.
I switched on my set top box after 2-3 month and now a msg shows on screen that this is a wrong card for this set top box. Please resolve my issue as soon as possible. My RMN is [protected]
Tata sky chal nay ra he pairing problam bata ra he [protected]
Tata Sky Customer Care's response, Mar 23, 2020
Verified Support
Hi! We understand your concern. We're looking into it right now. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Mar 27, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Tata Sky Customer Care's response, Mar 27, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help! 
I m facing issue with tata sky "this is the wrong card for this set top box"
NDS. No[protected]
Digicard id is[protected]
Tata Sky Customer Care's response, Mar 23, 2020
Verified Support
Hi! We understand your concern. We're looking into it right now. We will get back to you soon with a solution.
I am facing the issue that- "this is wrong card for this set up box (pairing error)", please help

Tata Sky Customer Care's response, Mar 23, 2020
Verified Support
Hi, we have raised a service request. Rest assured, you will hear from us soon. Never miss your favorite shows. You can watch TV on the Tata Sky Mobile app or on https://watch.tatasky.com at no extra cost. Download the app from Google Play/App Store.
Tata Sky Customer Care's response, Mar 28, 2020
Verified Support
We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
Hi
Getting error:this is the setup box pairing error .. please solve the problem ... subscriber ID:[protected]

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