[Resolved] Tata Sky — this is the wrong card for this set top box pairing error | |||
I was not using the connection for a month and once i'm back switched on my tv to fine this pairing error my rmn is [protected] please help me get this sorted out as this ipl season. I need to recharge for star sports and start watching ipl so please get this sorted at the earliest. It s a bit frustrating on why i get such errors from a reputed company please sort this out Was this information helpful? | |||
May 25, 2018 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Apr 24, 2018 Tata Sky Customer Care's response Hi, we have raised a service request to sort this and you'll hear from us at the earliest.
Verified Support Apr 20, 2019 Tata Sky Customer Care's response Hi, we're here to help. Please remove the card and wipe it with a soft dry cloth, insert it back(The Tata Sky logo should be upward and the arrow pointing towards the Set-top box) and let us know the status.
Verified Support Aug 12, 2019 Tata Sky Customer Care's response Hi, we understand your concern. Please turn off the set-top box. Remove the digicard and wipe it with a soft dry cloth and then insert the digicard into the slot. Turn it on and check if the problem persists.
Verified Support Dec 30, 2019 Tata Sky Customer Care's response We hope your concern has been resolved. Let us know if you require further assistance, we will be glad to help!
Verified Support Jan 01, 2020 Tata Sky Customer Care's response We hope your concern has been resolved. Let us know if you require further assistance, we will be glad to help!
Verified Support Sep 22, 2020 Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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 276 Comments | |||
Comments
This is absolute insanity. Please fix it asap!! Subscriber ID: [protected]. Right in the middle of the live broadcast of the game. Duh!!
Reply
Tata Sky Customer Care's response, Jan 17, 2020
Verified Support
Hi, help is here! Please brief us on your concern so that we can assist you better.
My tatasky set top box showing " This is the wrong card for this set top box(pairing error). Last few months I didn't use it. But now i'm planning to recharge it, there is no subscribed I'd is showing. Kindly provide me subscriber ID. My mob: [protected]
[protected].
Details
NDS No:[protected]
Digi card no:[protected]
[protected].
Details
NDS No:[protected]
Digi card no:[protected]
Tata Sky Customer Care's response, Jan 20, 2020
Verified Support
Hi, your concern is certainly noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Jan 20, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Account #[protected]
Error : This is the wrong card for this set top box( Pairing Error)
Requesting assistant. Need this resolved ASAP.
Thanks
Error : This is the wrong card for this set top box( Pairing Error)
Requesting assistant. Need this resolved ASAP.
Thanks
Tata Sky Customer Care's response, Feb 3, 2020
Verified Support
Hi, we understand your concern. We have raised a service request SR# 1VCXREEP. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Feb 3, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
This is the wrong card for this set up box showing in my Tatasky DTH.
What can i do?
My Tatasky ID - [protected]
Box ID (LAST 4 DIGITS OF DIGI CARD NUMBER) 5651
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What can i do?
My Tatasky ID - [protected]
Box ID (LAST 4 DIGITS OF DIGI CARD NUMBER) 5651
Tata Sky Customer Care's response, Feb 3, 2020
Verified Support
Hi, we understand your concern. We have raised a service request SR# 1VCXHQZF. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Feb 6, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
I'm facing a problem "this is the wrong card for this set top box "pairing Error".I have Removed the card and wiped it with a soft dry cloth, inserted it back, still it's showing the same error. Please help me out .
Subscriber ID- [protected]
![]()
Subscriber ID- [protected]
Tata Sky Customer Care's response, Feb 3, 2020
Verified Support
Hi, that's not how it should have been. We have raised a service request SR# 1VDLLH5Y. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Feb 4, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
I am nand Kishore Bihar hajipur kharauna vaishali
Id no. [protected]
Pairing error problem
NDS No..[protected]
Digicard ID is... .[protected]
Sir,
Please solve my problem
Id no. [protected]
Pairing error problem
NDS No..[protected]
Digicard ID is... .[protected]
Sir,
Please solve my problem
Tata Sky Customer Care's response, Feb 3, 2020
Verified Support
Hi, we understand your concern. We have raised a service request SR# 1VCWYIII. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Feb 4, 2020
Verified Support
We hope that your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
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I was not using the connection for a month and once i'm back switched on my tv to fine this pairing error.i recharged it with previous plan amount please help me get this sorted
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I was not using the connection for a month and once i'm back switched on my tv to fine this pairing error.i recharged it with previous plan amount please help me get this sorted
Tata Sky Customer Care's response, Feb 4, 2020
Verified Support
Hi, you definitely have our attention. Kindly share your RMN/Sub ID and let us do the rest.
Hi
I am facing issue with tata sky "this is the wrong card for this set top box (pairing error)"
I tried to reinsert so many times wipe, but no luck
Subscribe id: [protected].
Could please help
I am facing issue with tata sky "this is the wrong card for this set top box (pairing error)"
I tried to reinsert so many times wipe, but no luck
Subscribe id: [protected].
Could please help
Tata Sky Customer Care's response, Feb 6, 2020
Verified Support
Hi, we have raised a service request SR#1VKXE7JR. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Feb 7, 2020
Verified Support
We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
I also facing a problem of blank screen with a message : "this is the wrong card for this set top box (Pairing error).
Please resolve this problem as soon as possible i have missed the news program
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Please resolve this problem as soon as possible i have missed the news program
Tata Sky Customer Care's response, Feb 13, 2020
Verified Support
Hi! We understand your concern. We have raised a service request SR#1W63VATC. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Feb 13, 2020
Verified Support
We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
also facing a problem of blank screen with a message : "this is the wrong card for this set top box (Pairing error).
Please resolve this problem as soon as possible i have missed the first match worl cup.
Please resolve this problem as soon as possible i have missed the first match worl cup.
Tata Sky Customer Care's response, Feb 14, 2020
Verified Support
Hi, we understand your concern. Please share with us your RMN/ Subs ID for further assistance.
I have this problem of this is the wrong card for this set top box error please fix this sa soon as pssible
my subscriber id - [protected]
my subscriber id - [protected]
Tata Sky Customer Care's response, Feb 14, 2020
Verified Support
Hi, we are here to help you out. We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Feb 14, 2020
Verified Support
We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
इस सेट टॉप बॉक्स के लिए यह गलत कार्ड हे पैरिंग समस्या
Tata Sky Customer Care's response, Feb 18, 2020
Verified Support
Hi, help is here! Please share your RMN/Subscriber ID, we will assist you further.
I am also having a problem on pairing my digicard with the set top box
Id:[protected]
Mb no.[protected]
![]()
Id:[protected]
Mb no.[protected]
Tata Sky Customer Care's response, Feb 19, 2020
Verified Support
Hi! We understand your concern. We have raised a service request SR#1WM5EVO7. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Feb 20, 2020
Verified Support
We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!
This is the wrong card for this set top box, , why I'm facing this problem, please solve this issue,
![]()
Tata Sky Customer Care's response, Feb 23, 2020
Verified Support
Hi, help is here! We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Feb 23, 2020
Verified Support
We hope your issue has been resolved. Let us know if you require further assistance, we will be glad to help!
I also facing a problem of blank screen with a massage:" this is the wrong card for this set top box pairing error
Please correct this issue my mobile number [protected]
Please correct this issue my mobile number [protected]
Tata Sky Customer Care's response, Feb 26, 2020
Verified Support
Hi, we have raised a service request to resolve your concern at the earliest. Stay tuned for further updates.
Tata Sky Customer Care's response, Feb 26, 2020
Verified Support
We hope your issue has been resolved. Let us know if you require further assistance, we will be glad to help!
This is the wrong card for this set up box showing in my Tatasky DTH.
What can i do?
My Tatasky ID -[[protected]]
![]()
What can i do?
My Tatasky ID -[[protected]]
Tata Sky Customer Care's response, Mar 2, 2020
Verified Support
Hi! We understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Mar 2, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
my set top box not support digicard offer Tata स्काई प्लीज solve my issue as soon as possible my customer ID is[protected] mobile number is
Tata Sky Customer Care's response, Mar 2, 2020
Verified Support
Hi! We understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Mar 2, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
I was not reachrged my tata sky set up box from 6months due to my financial problems
Today I have reacharge my tata sky so it is displaying #this is the wrong card for this setup box. (Pairing error)#
Kindly resolve this issue
My subsriber id [protected]
Today I have reacharge my tata sky so it is displaying #this is the wrong card for this setup box. (Pairing error)#
Kindly resolve this issue
My subsriber id [protected]
Tata Sky Customer Care's response, Mar 5, 2020
Verified Support
Hi, your concern is certainly noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Mar 6, 2020
Verified Support
We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
Hi, i am facing the same issue with my tata sky ''this is the wrong card for this set top box'' .
I tried to reinsert it so many times but its not helping me out.
please fix it...
subscriber id - [protected]
I tried to reinsert it so many times but its not helping me out.
please fix it...
subscriber id - [protected]
Tata Sky Customer Care's response, Mar 5, 2020
Verified Support
Tata Sky Customer Care's response, Mar 6, 2020
Verified Support
We were unable to get in touch with you. Do share an alternate number in DM so that we can get in touch with you at the earliest.
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