[Resolved] Tata Sky — this is the wrong card for this set top box pairing error | |||
I was not using the connection for a month and once i'm back switched on my tv to fine this pairing error my rmn is [protected] please help me get this sorted out as this ipl season. I need to recharge for star sports and start watching ipl so please get this sorted at the earliest. It s a bit frustrating on why i get such errors from a reputed company please sort this out Was this information helpful? | |||
May 25, 2018 Complaint marked as Resolved Tata Sky customer support has been notified about the posted complaint. Verified Support Apr 24, 2018 Tata Sky Customer Care's response Hi, we have raised a service request to sort this and you'll hear from us at the earliest.
Verified Support Apr 20, 2019 Tata Sky Customer Care's response Hi, we're here to help. Please remove the card and wipe it with a soft dry cloth, insert it back(The Tata Sky logo should be upward and the arrow pointing towards the Set-top box) and let us know the status.
Verified Support Aug 12, 2019 Tata Sky Customer Care's response Hi, we understand your concern. Please turn off the set-top box. Remove the digicard and wipe it with a soft dry cloth and then insert the digicard into the slot. Turn it on and check if the problem persists.
Verified Support Dec 30, 2019 Tata Sky Customer Care's response We hope your concern has been resolved. Let us know if you require further assistance, we will be glad to help!
Verified Support Jan 01, 2020 Tata Sky Customer Care's response We hope your concern has been resolved. Let us know if you require further assistance, we will be glad to help!
Verified Support Sep 22, 2020 Tata Sky Customer Care's response We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
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 276 Comments | |||
Comments
I also facing a problem of blank screen with a message : "this is the wrong card for this set top box (Pairing error).
Please resolve this problem as soon as possible.
Please resolve this problem as soon as possible.
Tata Sky Customer Care's response, Mar 25, 2020
Verified Support
Hi, that's not how it should have been. Let us have this checked. Please DM us your RMN or subscriber ID.
I am facing problem that ‘ this is the wrong card for this set top box’. I have cleaned the card several times and inserted it but it is not working. Please help me, entire Country is in Lockdown, I have nothing to do, please solve this problem as soon as possible. Please...
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Tata Sky Customer Care's response, Mar 27, 2020
Verified Support
Hi, we understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Mar 28, 2020
Verified Support
We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
Tata Sky — this is the wrong card for this set top box pairing error
Tata sky Id [protected]
Registered Mobile no [protected]
Tata sky Id [protected]
Registered Mobile no [protected]
Tata Sky Customer Care's response, Mar 26, 2020
Verified Support
Hi, your concern is certainly noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Mar 28, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
same problem
error 14; this is the wrong card for this set top box .please resolve
Already recharged
subscribe I'd [protected]
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error 14; this is the wrong card for this set top box .please resolve
Already recharged
subscribe I'd [protected]
Facing This is wrong card for this aet top box pairing error
Tata Sky ID [protected]
Register ph no with this id
[protected]
Digicard[protected]
Tata Sky ID [protected]
Register ph no with this id
[protected]
Digicard[protected]
Kalal A.I.'s reply, Mar 26, 2020
Digicard removed and cleaned with soft dey cloth. Also card refreshed fron cust car and via app still same errror
Tata Sky Customer Care's response, Mar 26, 2020
Verified Support
Hi, your concern is certainly noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Mar 28, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
am facing issue with tata sky this is the wrong card for this set top box
I tried to reinsert so many times wipe subscribe id (protected)
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I tried to reinsert so many times wipe subscribe id (protected)
Tata Sky Customer Care's response, Mar 26, 2020
Verified Support
Hi, we understand your concern. We have raised an SR# 1ZAS315F for you and will contact you soon.
Tata Sky Customer Care's response, Mar 28, 2020
Verified Support
We hope your issue has been resolved. Let us know if you require further assistance, we will be glad to help!
I have a problem that it shows a notice that “this is wrong card for this setup box". Pairing error 14. Do useful immediately.
Tata Sky Customer Care's response, Mar 26, 2020
Verified Support
Hi! That's not how it should have been. Let us have this checked. Please share your RMN or subscriber ID.
Hello, even i am facing the same problem please solve it as soon as possible.
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Tata Sky Customer Care's response, Mar 27, 2020
Verified Support
Hi, we understand your concern. We have raised an SR# 1ZEB3VBD for you and will contact you soon.
Tata Sky Customer Care's response, Mar 28, 2020
Verified Support
We hope that your concern has been addressed. Let us know if you require further assistance, we will be glad to help!
Tata Sky Customer Care's response, Mar 28, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Hi
I am facing issue with tata sky "this is the wrong card for this set top box " Pairing error
I tried to reinsert so many times wipe
Subscribe id - [[protected]]
I am facing issue with tata sky "this is the wrong card for this set top box " Pairing error
I tried to reinsert so many times wipe
Subscribe id - [[protected]]
Tata Sky Customer Care's response, Mar 29, 2020
Verified Support
Hi, your concern is certainly noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Mar 29, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Hi
I am using tatasky last 4 years but now it's shows this the wrong card for this set top box please solve my problem
Tatasky num is [protected]
I am using tatasky last 4 years but now it's shows this the wrong card for this set top box please solve my problem
Tatasky num is [protected]
Tata Sky Customer Care's response, Mar 30, 2020
Verified Support
Hi, that's not how it should have been. We have raised a service request to sort this and you'll hear from us at the earliest.
Tata Sky Customer Care's response, Mar 30, 2020
Verified Support
Hope that your issue is resolved and you are enjoying the #Jingalala experience. We are here if you need any assistance. Have a #Jingalala Day
This is wrong card for this settop box(pairing error)
NDS no[protected]
Digi card id is[protected]
(14)
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NDS no[protected]
Digi card id is[protected]
(14)
Tata Sky Customer Care's response, Mar 29, 2020
Verified Support
Hi, this isn't the experience we aim for. We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Mar 29, 2020
Verified Support
We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
Dear sir I also facing a problem of blank screen with a message : "this is the wrong card for this set top box (Pairing error).
Please resolve this problem as soon as my RMN [protected] digicard iD[protected]
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Please resolve this problem as soon as my RMN [protected] digicard iD[protected]
Tata Sky Customer Care's response, Mar 29, 2020
Verified Support
Hi, your concern is certainly noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Mar 31, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help! ^Sameer
Tata Sky Customer Care's response, Mar 31, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
I am facing issue with tata sky "this is the wrong card for this set top box and also i recharged it.
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Tata Sky Customer Care's response, Mar 29, 2020
Verified Support
Hi, we understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Mar 29, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Hi, it's been 2 months i m not use my Tata sky but i just recharge nd face problem on my tv screen that" this is the wrong card for this set top box" then i remove the card nd wipe it by dry cloth still facing same. Pls help me to solve this. My Sub I'd is [protected]
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Tata Sky Customer Care's response, Mar 30, 2020
Verified Support
Hi, we understand your concern. We have raised an SR# 1ZMQKW0G for you and will contact you soon with a solution.
Hrishi@123's reply, Mar 31, 2020
Tata Sky Customer Care's response, Mar 31, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Now I recharged my Tata sky account
And when I opened it it showing
This is Wrong Set top box
Please help me
My subscriber I'd - [protected]
My registered mobile number is -[protected]
And when I opened it it showing
This is Wrong Set top box
Please help me
My subscriber I'd - [protected]
My registered mobile number is -[protected]
Riyaz Khan's reply, Mar 29, 2020
Showing
This is Wrong card for this set top box
This is Wrong card for this set top box
Tata Sky Customer Care's response, Mar 29, 2020
Verified Support
Hi, your concern is certainly noted. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.
Tata Sky Customer Care's response, Mar 30, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Hi, it's been 2 months i m not use my Tata sky but i just recharge nd face problem on my tv screen that" this is the wrong card for this set top box" then i remove the card nd wipe it by dry cloth still facing same. Pls help me to solve this. My Sub I'd is [protected]
This is wrong card for this set of box
(Pairing Error)
NDS No, :[protected]
Digicard ID is[protected]
(14)
This is wrong card for this set of box
(Pairing Error)
NDS No, :[protected]
Digicard ID is[protected]
(14)
Tata Sky Customer Care's response, Apr 2, 2020
Verified Support
Hi, we understand your concern. We have raised a service request. Rest assured, you will hear from us soon.
Tata Sky Customer Care's response, Apr 20, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Hi,
I'm facing the same problem kindly resolve it ASAP.
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I'm facing the same problem kindly resolve it ASAP.
Tata Sky Customer Care's response, Apr 2, 2020
Verified Support
Tata Sky Customer Care's response, Apr 5, 2020
Verified Support
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Dear sir my secondary box is showing no signal msg on only 114 Chanel number
Tata Sky Customer Care's response, Apr 3, 2020
Verified Support
Hi, we are here to help you out. Please share your RMN/ Subs ID for further assistance.
Hii
i am facing the same problem pairing error. May you can help me please.
Even i have tried to clean the card with the dry cloth. The problem is there. Please resolve it.
Rmn :- [protected]
subscriber id:-[protected]
i am facing the same problem pairing error. May you can help me please.
Even i have tried to clean the card with the dry cloth. The problem is there. Please resolve it.
Rmn :- [protected]
subscriber id:-[protected]
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