TaxiForSure Complaints & Reviews

On 12th November I Raunak Sarawagi had booked taxi for sure, NANDKISHOR SHAW WB-04-G-3233 (Sedan) with my parents for going to relatives visit . The cab driver from the initial time tried to take different routes, when told him we are regular and know the route, the driver stopped the car abused me and my parents saying, Mere paas tumlogo se zyada paisa hai ladwa ka baal, ruk mai abhi tum log ko auka dikhata hu, when we stepped out from the...

I ve booked Taxiforsure on 12-Nov 7:00am.with coupon code applied HC30...Driver came around 7:10am, but with a different vehicle (vehicle details which I got from Taxiforsure SMS is hatchbackTN-20-BE-5814) but d vehicle came was with different registration number (vehicle number 5328, white swift dzire). I boarded the vehicle with a doubt, but to my surprise the device in which the km calculates got stopped (suspect driver himself stopped)...

I have booked my taxi for today morning from Chennai Central Railway Station to Home @ 6:15am. I have not received driver contact details before 30 minutes of the scheduled time. I have called the Taxi Sure[protected] @ 0600am asking about cab for 0615am but i got an response from them that the cab is only available after 0700am. If they are not able to provide service they should atleast make a call and informed so they i can go for...

Taxi number KA-01-AC-2036, driver name Venkatesh, [protected], my parents missed their flight to Hyderabad, bcoz taxi did not turn up, he did not give any feedback on what happened, did not inform where he is, and that he is not comming, was not even picking up the call....

Driver denied going to the destinatioin and i had to get of midway.The driver was very rude. The worst part is taxi for sure is not responding to the complaint. DRIVER NAME-DILIP KUMAR GUPTA, CAR NO.-WB-04-G-3722, DATE-09/11/15, BOOKING NO.-TFS-PP-C40933207.
I want an apology from both the driver and taxi for sure....

This is Rahul Sarkar contact no. [protected], I have booked a cab from VIP Bazar at around 7.30pm today evening, booking was successful, here is the details - TFS-PP-C40634932, driver - SK Jahangir, contact no - [protected] (Sedan WB-04-G-0952). When I called the driver after the booking he asked me where I will go (which is very uncommon and illogical for this sort of cab service), though I've informed him the destination i.e. Ultadanga, he...

Hi I Booked a cab from taxiforsure on 30/10/2015 .Driver Cancelled the cab dont know what was the reason.And after half i got a bill and amount was deducted from my paytm wallet. I called the customer care on 31/10/2015 they said amount will be refunded within 24 hours but i didnt got the money in my wallet. I talked to customer care again on 3rd nov they assured me it will be refunded with 24 hours buit still the same. Also the Drivers are...

Sir, i regret why i used this service for so many trips till date. my experience yesterday has lost my faith in taxi for sure. i had a train at 7.30 pm. for which i booked a cab, the driver denied duty as he was far away from the pick up point. it was fine till here. the next cab driver also declined to go to the station. the next cab driver was just fooling me for around 45 minutes with excuses like, "location was wrong", "i am on my way",...

It is highly disturbing of the kind of service provided by 'Taxi For Sure'. Refer the below mentioned confirmation for my cab booking (Booking ID - TFS-PP-C[protected] on 6th Nov 2015 from Dwarka to Dilshad Garden at 10 PM. The booking was confirmed at 4.30 PM the same evening.

At 9.38PM (i.e 20 mins before the scheduled departure) I got a call from the driver (Mobile number -[protected]) that he will not be able to...

I booked a cab from this taxiforsure taxi booking website for 2.30 am on 7th nov. but niether they gave me any information that i am not getting a cab nor they cancelled the booking. i had to book an on the spot cab of 1000 rupees instead of 250-300 cab that taxiforsure promises. and when i tried calling for a complaint, after hearing the complain they hung up without saying anything.. this was a very frustrating experience and it cost...

Some one from my flat has booked the Cab & the cab guy was standing in front of gate. When asked to move the vehicle, he started abusing the watchman, tenants n ppl in the flat. cab no: TN12 A 9231 DATE of happening: 06/11/2015 Time: 10.30 am...

Hi I am one of the permanent customer of taxi for sure and this complaint I am filing this complaint after the 52nd trip of mine with the company. I hire taxi for sure almost every morning and evening for my office to home and home to office journey. Before I start my complaint I want to tell a few things about me. I am a one year old baby's working mother, who comes to the office day care with me and every time when I suffer, she suffers...

For yesterday evening ( 4th november) booked taxi for railway station drop ( Taxi for Sure). time given 6.30 pm 6.30 pm they changed and arranged another cab. the 2nd cab driver after 15 minutes told not possible to come. Taxi for sure again arranged 3rd cab in replacement and told it will reach in 30 minutes. but it did not come. Even driver was not picking up calls. In this confusion i could not reach railway station in time and missed...

Booking No.TFS-PP-C[protected] Driver Kumar. B.C - Mobile No.[protected] - Vehicle No.KA-16-B-44. My sister started from Metro Yeshwanthpur and asked to drop at Bharath nagar, near Byadarahalli on Magadi Road. Driver argued on the way saying their limit is only upto Sunkadakatte. When I called the driver on his mobile and not told him Byadarahalli is very much within the covered area, he said will talk to his office. He did TAXIFORSURE and...

On last Monday I booked a taxi but the driver was far away so he asked me to cancel it. before i could cancel, he accepted and cut it. so 59.14 Rs was deducted from my account. I complained customer care on Monday they said they will revert within 24 hours. Nothing happened. I am very pissed off with your service. Reach out to me on [protected] Booking id: TFS-PP-C39498743 Story does not end here. I booked another taxi and availed...

This mail is regarding complain registration of two drivers. That firstly i book a cab i got the driver detail message. When i called him he picked up n said yes he is coming in 4 min. I was waiting outside my place. Again i have called him his phone was switched off.i mean dont understand i f you don't want to pick a ride than why you confirm the booking. I have called several time but same response switched off. After that i called customer...

I received a 2 invoices for the same trip. It flashed 49 initially which was a product issue and when i refused to pay the driver without a receipt he pulled me out of the cab physically and threatened to steal my suitcase if he wasn't paid. I wasn't even given my 30% discount on my ride against Voucher Code: KP30 which was given to me in my Rs.48 receipt but clearly wasn't there in my second receipt.

It is disappointing...

I booked a taxi from TaxiForSure 2 hours before I wanted the pick up. They also sent me a confirmation message - TFS-PP-C39525116 @ 1:30 PM Nov 2, 2015. Then I got a message about driver details, Rohit More MH 12 KN 0951. Before 10 mins of pickup I contact the driver, he says he is some other part of city and has some other customer to pickup. Later TFS send me another drivers re assignment message, MAISUSAB JAMADAR MH 14 CX 7469, now when...

I had possibly the worst experience in availing taxi service from TAXI FOR SURE in Pune. Date: 31 Oct 2015. Instance 1: Time: 6:30pm. Booked a taxi from Airport Road to Senapati Road, call center confirmed and sent the driver details: KAYANRAO VANAVE Contact No: [protected], Vehicle: MH-14-CX-7545. Driver said that he does not know the place and cannot come to the pick up point. Surprisingly he was at airport road yet pretended not knowing...

I have booked a taxi with booking reference # TFS-PP-C39405064 on 1st Nov. 2015 at 7:19 p.m. I have been sent name of driver Neeraj Kumar, contact number [protected] and taxi number UP-13-T-0167. On the mobile app, I could see the vehicle is moving and stopped somewhere close to my location, but I could not see the cab. I tried to contact the driver over this mobile number, which was not reachable. I then saw the message on my mobile tracking...