TaxiForSure Complaints & Reviews

Thanks! Booking TFS-PP-C34925289 confirmed for Oct. 6, 2015, 8:23 a.m.. Driver: SHIVA KUMAR V N- [protected] (Tata Indica, KA-03-AB-1964). Fare:Rs.49.00(2km) Rs6.00/extra km Rs.1.50/Min.. Toll, prkg, tax extra. Track taxi: Track : http://tfs.my/K1B4I5 . service tax extra. Driver dint pick me only but I got bill.. its amazing thing driver did. Your Fare: Rs.145 (incl. service tax). Kindly pay the driver Rs.145. (Distance-10kmn Trip time-27mins)....

I applied the coupon code dis75 and the same was accepted by tfs app. But the driver charged the amount on the ground the coupon was not applied.Screenshot attached. Tfs is such a fraud company. It should be closed down. I have also made complaint to the company via email to their registered email-ids but no response has been received from their part....

I booked cab and cancelled the same in 2 minutes because i changes my plans.

Received a call from driver and he started abusing without any reason or talk.

I even made a complaint with customer care but i don't think they can do anything all they need is driver and we fool people will order it.

Poor customer service and worst customer experience award to taxiforsure.

Nerver...

Team,

Taxi for sure, s driver doing fraud, i booked a taxi on 3rd oct 19:44 from moti bagh Driver name -Anil, driver said i am coming within 15 min, but after 15 minute he said wait another 10 minute i am coming but after 10 minute he stop to pick my phone, after repeated calls he picked phone & abused me & laos without pickup he started the trip & bill generated .booking - TFS-PP-C34495668


Same...

This is to our booking of Taxi For sure on 28th sept. 2015 from naraina industrial area phase 1 to hotel Lemon tree Aerocity (TFS-PP-C[protected] at 4:45 A.M. Taxi Dropped us at Lemon tree and charged 306/-, but we received a bill of Rs 206/-similarly on the return trip from Hotel Lemon tree to naraina industrial Area phase 1 he charged 330/-(TFS-PP-C[protected] but we received the bill of Rs 223/-. When we complained the matter to customer care...

I booked a cab on 2nd October, 2015 using the discount coupon provided in my mail, i.e. TFS150. It was supposed to provide me with INR 150 discount upon my ride.But, after the ride, the fare turned out to be INR 157, and did not include the discount it promised.I am deeply untrusting now of the company and demand legal check-up and judiciary action, so that such a thing does not happen again.If possible, I also want my money back....

Hiii i am Piyush Gajera my taxi for sure account to taxi book time start for pick button and to process for trip is not conform sorry tray again. i am tray to tray but not conform my trip and 10 time custmer care in calling but not solution the my problm please help me i hope my complain solution very fast. thank you my no [protected]...

We booked taxi on 1st October 10 am and taxi driver didn't come till 10.20 and when we called back and ask to come fast he rudely answer to my father and said cancel the taxi. This is second incident by TFS that taxi is not coming on time and we delay. We suppose to miss our train....

For Booking ID TFS-PP-C33773688 my bill was 459 only .but your driver charged me 1000 rs then I called customer care but got no support they were also talking on same driver line .do you know as per consumer law you cannot charge more than the bill produced in any circumstances . If your system is wrong customer should not bear for your mistake .overall pathetic experience with taxi for sure...

I have a account on TFS. on 20 sep i booked cab from taxi for sure app and booking confirmed. When we got cab there was already one passenger on board on it. When we asked to get de- board then he misbehave with us in front of my family. When we complain to costomer care they also did not responded. Details are follow .. My contact No : [protected] Sun, 20 Sep 03:39 PM TFS-PP-C32527859 BOOKING ID Sedan AC Car Type ₹0 Total...

I booked the cab 10 hours in advance, got confimation message, and then someone woke me up saying that due to techenical problem they will not be able to send the cab we got so hassled in the morning.they are a bunch of rude, unprofessional people...

I booked a cab for my parents on the 28th of September 2015, from Malviya nagar to T3 Airport for next morning on 29th at 9 am sharp. I had specifically asked the call centre representative for the largest car they had with a carrier on top as I told him there were 4 large pieces of checkin international luggage and 2-3 pieces if cabin luggage and 2 passengers. The man assured me that all the cabs at Taxiforsure have carriers fixed on...

As mentioned in the Subject matter I have booked the Cab through Phonobooking in Taxi For Sure twice on Dated[protected] and[protected], both times they have confirmed bookings(as attached ) and as per their policy they send me the details of cab 30 mins prior to ride.But the mischeiveness starts[protected] when I called the sent driver details and he refused to come and said I am far away from your pick up point and can't come, than...

Today my three trips were cancelled by drivers and best part is i was charged for one trip which i didn't even travel. ' Looks like TaxiForSure has bugs in their software which drivers are taking advantage. Customer support sucks, they only answer sorry for the inconvenience caused, they keep repeating the same lines again and again, they take 10 mins from you to book new cab and they will never come back. TFS sucks...please do not book...

Worst Cab Service i have seeing till date. 09/27/2015 i made cab booking from Taxifor sure app and booking for confirmed. Booking was from my home in Delhi to Domestic airport at 2.30 AM and my flight was at 5.00 AM. At 2.15 AM i got message with driver name and after 15 minutes when i didn't get call from driver i called him and driver didn't pick phone. Then after 10 minutes i got another message with different driver name and this time...

I had booked a Taxi for sure cab on 21st Sept, 2015. The booking was successful, an SMS came with the details as Driver name : Amrik Singh ([protected]) Sedan, WB-04-G-4486. But the cab didn't arrive on time and i was returning from hospital with my ill mother. without wasting time i took a yellow cab and returned home. after one hr the driver called asking my location, i cancelled the booking. But later got an SMS stating that Rs. 66 has...

I had 74 rupees in my taxi for sure credits, which has automatically vanished from my account. No one is replying to my emails from the crm-taxiforsure.

ON my next trip with taxi for sure, instead of charging me for my total journey of 6 minutes, i was charged with a total journey of 19 minutes. The cab driver had noted down the ambiguity but no one from the company is saying anything for the issue, I also have sent an email...

I booked a cab with taxiforsure for the airport but did not get any confirmation message or cab details on my booking. Instead of getting a call from the agency I called up myself 20 minutes before the pick up time to know the cab number and driver details. Initially the driver refused to have a booking and later on they sent another driver who reached 45 minutes late. I missed my flight because of their poor management and services. Moreover,...

I was booked taxi today at 5.52 am. and transaction id TFS-PP-C33601872. After booking i got mail and massage and there mentioned 6/km but i raided 44 kms but charged three time (3X) or more . i was paying 1022 rupees for 44 kms. my mob. no [protected]...

Hi Team, Date of Incident[protected] SANTOSH PRASAD YADAV WB-04-G-3975 Booking Id is TFS-PP-C33521734 AGAIN EXPERIENCING AN HORRIBLE SERVICE FOR KOLKATA .Today at evening after 5:30 I booked taxi for sure THROUGH OLA APP from Howrah station but when I Call the driver he asked for parking charges also he denied the duty so within 2 minutes i cancelled the cab. This can be checked in the APP that I have cancelled the cab but I have...