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TaxiForSure Complaints & Reviews

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Last updated Dec 10, 2023
Complaints 680
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No. 855, 2nd Floor, 6th Main, JP Nagar 2nd Phase, Bangalore, Karnataka
Bangalore
Bangalore District
Karnataka
India
560078

TaxiForSure reviews & complaints page 12

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M
mahim vyas
from Sheoganj, Rajasthan
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Debited my account unnecessary

Address:342001
Website:www.taxiforsure.com

I have 198 balance in my account but today I checked my account and I found there is only 80 credit in my account where is my money and also I have received a message from your company that my credit is Rs. 70.0 have been added to your TaxiForSure Credits. Total Credits available is Rs. 198.0. So means you are cheating you debited my account without any my used I didn't ride after that 198 balance so where is my money gone...
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N
Nrc2015
from Mumbai, Maharashtra
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Total scam taxi service

Address:Mumbai City, Maharashtra, 400051
Website:Taxiforsure.com

This service is a complete scam and a rampant money looting scheme. First, while I was trying to book for a cab the app kept showing it being in progress and finally crashed. Then, after some 10 mins I get a confirmation sms. Thereafter I call the driver who shamelessly denies the duty and tells that is not interested in the booking anymore and hence would cancel it. I politely agree to him and end the call. After a few minutes I get the...
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Address:110074
Website:www.taxiforsure.com

Hi, Can you please tell me why your guys did not came and picked me up against my booking trip no. TFS-PP-C36053276???? I booked a cab for 14th October 2015 at 5:30 AM and he did not come and picked me up. Ultimately I have to miss my flight, my official meeting. I called your customer care no. and spoke to guys by name Sushil, Rohit, Sachin and everyone is assuring me tat driver will pick me in 5 min. But no one come and picked me...
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Address:560076

I booked a cab from BTM to Yeshwantpur railway station on 13th Oct 2015 at 5PM to catch a train at 7:30PM. Ideally it should not take more than 1 hour 30 mins (in traffic peak time). I book this cab in the morning itself. At 4:30PM I got the SMS with driver details. Driver did not call me and when I called he did not pick up the call till 4:50PM. When I called Taxiforsure they said they will assign a different cab and will take 10-15 mins....
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P
Prinait
from kolkata, West Bengal
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Fraud Driver

Address:700091
Website:www.taxiforsure.com

I booked a Taxi For Sure cab on 20th September at 10 p.m. I called the driver and told him the location I was waiting for. He called me back and asked me where I want to go and hence I told him. After sometime, he rang me back and said he wont be able to come because his phone screen got blank or so. I argued and asked him to at least come to the place where I was waiting an d may be we can sort it out then. He agreed to do that. I waited...
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S
sabdullah
from Hyderabad, Telangana
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I was charged for 3rides instead of 1 on my paytm wallet.

Address:Hyderabad, Andhra Pradesh, 500008
Website:www.taxiforsure.com

I booked a cab on 14th Oct 6.30pm via TFS app after 20mins of my booking I got a call from [protected] answering machine responded whether I've deliberately cancelled my booking, if no asked me to press1 to confirm the booking, which I did later on I got a cab resulting in a delay and I boarded it, whilst I was travelling I got two smses within a span of 20mins saying I was charged for 96rs and 102rs respectively on my paytm account. I wonder...
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K
Krishna M.G.
from Bengaluru, Karnataka
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Complaning about the Service.

Address:560039
Website:www.taxiforsure.com/bangalore-cabs

I booked taxi for sure cab on 15/10/2015 at 8:45. I got the message mentioning about the car details. Driver Name: Prasad AG-[protected]. Tata Indica: KA-01-AC-6826. He called and when I informed my destination, he told me that he didn’t have breakfast so won’t come and check for other means. At 9:09 I get message saying pay Rs 88/- to the Drive for a distance of 5Kms. This is not the first time I’m having the issue with Taxi for...
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V
Vinaykgupta
from Delhi, Delhi
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Cheating & unprofessional approach - harassing customers

Address:Gurgaon, Haryana, 122001

HI Team, Yesterday I have booked a Taxi for Sure cab through OLA app and I didn't even boarded the cab but simply he deducted amount from my OLA money account. Immediately I called up TaxiFor Sure customer care and narrated the issue but they were not very supportive and helpful in resolution of the issue and I have to wait at the boarding point for more than 2 hours as 12 operators refused to take the bookings and the booking was send...
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Address:560066
Website:www.taxiforsure.com

HI Team, We didnt even boarded the cab but simply he deducted amount from my account, could you please check why it happened. Eventhough sending mail to customer care and calls to customer support didnt worked out. We have been informed that amount will be crediated back but nothing is happening. Amount is small but its cheating. Transaction details - Paid for OrderTaxi for sure Order #39422805 Paytm Cash Txn ID[protected]...
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A
Ali Faisal
from Delhi, Delhi
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Unprofessional service

Address:New Delhi, Delhi, 110002

Their name should be "Taxi is UNSURE" Probably the most unprofessional, terrible operator in Cab Industry. Never ever trust on them as you will for sure end up in missing your Flight, Train etc leaving you into embarrassing awkward situation resulting into professional, financial & personal loss. I am from Delhi (central)booked a Taxi for 04:00 am Saturday 10th Oct 2015 for Gaziabad & with in few seconds i received a confirmation with...
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S
swiss_umair
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Cab never showed up

Address:New Delhi, Delhi
Website:www.taxiforsure.com

I booked a cab from Taxi for Sure on 08/Oct/2015 at 8:34 am and got the confirmation email as well as SMS. I booked the cab for Airport T3 to be arrived at 4:15 pm. I kept waiting but the cab never showed up. I called their Customer care and they advised that the cab is being arranged will take another 15 mins. I waited for another 15 mins but nothing happened. I called them again and enquired about the cab, they said that there is no cab...
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D
drfur82
from Jalandhar, Punjab
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Driver misbehaved

Address:New Delhi, Delhi, 110006

Thanks! Booking TFS-PP-C35835175 confirmed for Oct. 11, 2015, 6:21 p.m.. Driver: TUNTUN RAI- [protected] (Hatchback, DL-01-RT-4354). Fare:Rs.59.00(2km)+Rs7.00/extra km+Rs.1.50/Min... We are delighted to give you Rs. 50 discount on this trip. MCD, Toll, prkg, tax extra. Track taxi: Track : http://tfs.my/CZ5AQX . service tax extra. These are details of the driver who misbehaved and declined to drop us to the destination, he was shouting...
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Neha Kalyani
from Mumbai, Maharashtra
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Misbehaviour of the driver

Address:Kolkata, West Bengal, 700031
Website:Taxiforsure

I booked a cab (Booking TFS-PP-C35768325, Driver: RABIUL ISLAM MD- [protected] (Hatchback, WB-19-F-9308) on th morning of 11th october 2015. The way final destination as confirmed during the cab booking was lake town. However, before starting the journey, i requested the driver to take the route via alipore as i had a minute's work there. Immediately on hearing this the driver refused and demanded that we pay him treating as two trips or we...
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R
rathirahul90
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Drived dined to ride on short route

Address:Jodhpur, Rajasthan, 342001

Date of incident - 10 Oct 2015 Clint No . [protected] Booking id - TFS - PP - C35575745 Dear Sir, Today i took cab from Jodhpur Railway Station to Pratap Nagar ( Near Police Chowki Pratap Nagar ) . After starting trip I asked driver to take taxi from short way to home ( Vai Swanchi gate ) Driver dined to take from that route Because there are per minute charges . Driver cancelled ride inbetween and amount for the same deducted from my...
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P
piyush gajera
from Surat, Gujarat
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Taxi is not booked my account

Address:Surat, Gujarat, 395008

Hiii i am Piyush Gajera my taxi for sure account to taxi book time start for pick button and to process for trip is not conform sorry tray again. i am tray to tray but not conform my trip and 10 time custmer care in calling but not solution the my problm please help me i hope my complain solution very fast. thank you my no [protected] this is second complain...
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A
Akash.abbi
from Noida, Uttar Pradesh
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Rrally third class taxi service

Address:New Delhi, Delhi, 201010

This is the second time it has happened with me. I was travelling with my wife to igi airport at 5 in morning. Cab arrived was in very poor condition. Cab full of mosquitos, a.c not working, Driver not in oroper dress. Anyhow we were getting late and ignored these things. After 5 to 6 km driver said I will turn off this trip in my mobie and start my another meter if TaxiForSure customer care call u can tell them u got down due to our personal...
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R
rakesh5500
from Delhi, Delhi
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Taxi cancelled and train missed

Address:New Delhi, Delhi, 110045
Website:www.taxiforsure.com

Dear Sir/madam, I am wiriting the complaint against this fraud company. Yesterday i boked a cab from from home to railway station drop but at last moment the cheaters are cancelled my booking and due to that i have missed my train. The driver called me and tols that i will not go to railway station. Driver Name-VP Mishra, Contact no-[protected], cab no-UP-32-EN9930. I want my ticket cost from them INR 5500 + harrasement fee. Thanks...
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A
Annesha Chowdhury
from Bengaluru, Karnataka
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Driver misbehaviour and cheating

Address:Bangalore, Karnataka
Website:www.taxiforsure.com

This is in reference to my booking ID TFS-PP-C35120403. at 11.31am dated 07/10/2015. Driver's name SHIVANEGOEDA S and vehicle number KA-35-B-4591. I booked a small vehicle (hatchback) so my booking ID said TataIndica AC. As per their rates I was supposed to 49 rupees base fare + 6 rupees/additional km + trip time. I also availed a coupon.When the driver arrived he brought a sedan car. He refused to start. Said I would HAVE to pay 75 rupees...
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V
Vyju
from Nellore, Andhra Pradesh
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Billiing

Address:Hyderabad, Andhra Pradesh
Website:Consumer complaints

I am using this app so well but to day unfortunately while closing the bill driver could not generate bill due to network failure and I could not get down..he called up the numbers and after 20 mins bill generated for 213 where as this delay is also included..kindly look in to this and reimburse the extra amount taken..actual start time is at 7pm and reached destination in 35 mins + down time 20 minutes had been charged.....
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1
1410sh
from Ahmedabad, Gujarat
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Vulgar drivers are employed

Address:Ahmedabad, Gujarat
Website:www.taxiforsure.com/ahmedabad-cabs/

Never travel with Taxiforsure. The drivers they have are unskilled. I dont think they do any background checks on them. We recently had an experience where the driver abused people on the roads and while paying him he did not give the change back. When asked he abused us also. Registered a complaint with them but they take no action and just say sorry on the phone....
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