TaxiForSure Complaints & Reviews

Hi, booked a cab on my wife's mobile, got confirmation text also, called driver and checked with him, he said he will come in 5 min...10mins later tracked the driver location and found that he was moving away from our pick up location, called home on his mobile, it was switched off, after sometime got an invoice for 90rs for that ride... Same day, , evening booked another cab, got confirmation text, as usual driver confirmed that he will...

This was my first time with taxi for sure and I had a pathetic experience . My trip id is : TFS-PP-C31332098. The driver came 15 minutes late and then he had some technical trouble with hia cell phone or he was pretending it(not sure) . I had to wait 10 minutes because of this issue and they charged me extra for that and didn't even give the bill. Worst experience....

I am not getting the Bill of my journey after payment. On the apps if i click option receipt it is shown sent to your e mail but i am not getting my receipt. I have also requested on customer care they replied it will be solved within 24 hour but actually no action. As a customer its my right to get the bill DR K D Yadav[protected]...

Date of Incident: 4 SEPT 2015 Driver Name: SANJEET ([protected]) Car no: HATCHBACK DL-01-Z-3124 BOOKING NO: TFS-PP-C30244515 I book my taxiforsure cab on 3rd Sept-15 for New delhi railway station from my house sector 23 gurgaon to catch my train on 4th sept-15 from new delhi to dehradun which was at 6.45 am from new delhi railway station.I got confirmation message from Taxifor sure.I got message at 5 am but driver dont arrived at my...

Dear TaxiForSure, What is wrong with you ? Because of you, I lost 175 Rs from my wallet and lot of time following you and also phone bills of around 50 Rupees plus mental frustration dealing with you stupid executives who just blindly promise the issue will be resolved in 24 hours but it doesn’t get resolved. In fact, it creates new issues and debit more money money from my wallet. You can easily check my 2 complaints raised in...

Booked a cab last evening from MG Road to Yeshwanthpur and received SMS for driver Ravish-[protected] and cab KA-02-AD4264. After waiting for 15 minutes I received another SMS, "Thank you for your trip" and when she called that driver, he denied and spoke in unwarranted language with the lady for which cab was booked and said he is not the right one and my trip is cancelled. I called customer care and they said they will check with driver...

It was the first time that I used Taxi for sure services and that has been a very bad and pathetic experience I encountered with Taxi for sure. I booked the cab from Jahangirpuri metro station to Sector 144 Noida. The booking was confirmed and I got the sms for the confirmation at 13:10 hrs. The cab boarding time ewas at 13:45 hrs, however there was no cab at the location at the specified time. After waiting in the hot summer afternoon...

Dear Sir/Madam, I have made the booking for the first time from your mobile app yesterday at around 11 pm for pick up from Indirapuram, ghaziabad for today 8th sept'15, 9:45pm. Booking id: TFS-PP-C30878245. As per your t&c driver details will be shared 30min before the pick up time or maximum 15 min prior. But i didn't received any driver details & called up your customer care @ 9:28am. Executive informed me that in maximum 5-10min you will...

Booking ID - TFS-PP-C30813814, TFS-PP-C30825540 Booked cab from taxiforsure. Driver phone unreachable still after some time received the bills in mobile and mail. In case I am using the mobile wallet service for payment the money would have been deducted from the wallet. Advising every one never use taxiforsure wallet option. This is an organized cheating done by the drivers and taxiforsure....

Booking number: TFS-PP-C29636315 Booking made on 28-Aug-15 for pickup from within Delhi to Delhi Airport and booking was cancelled without any notice. I had to arrange cab last minute. On complaint, customer service mentioned that they will call back but they did not. Overall experience: unpleasant and unprofessional...

I booked a Cab. Got driver details I called up driver(PRAVIN BAPURAO SHINDE- [protected]). After confirming drop address he didn't turned up (refer sms1). He switched off his phone. I requested for another driver and call center agent provided me same driver details . (PRAVIN BAPURAO SHINDE- [protected]) (refer sms 2) Then I requested for another cab and i got driver details. ( refer sms 3). Driver DATTATRAY SHENDAGE([protected]) took...

I had booked my cab on 31st August using mobile number [protected]. Also I had 150 TFS credits in my account and I also had Rs 225 in my PayTM Wallet and my total bill at the end of the ride was 207 yet I paid 110 to the driver and also my paytm balance is now 0. They have charged me wrongly Rs 225 deducted through paytm and multiple times for a single ride. I was charged for taking 3 rides and they have sent me 3 invoices and meanwhile...

I am unable to book any cab with my number. I see no reason to disallow me for the same. Even if they are rejecting bookings from my number, must inform me prior taking action for the reason. I have no clue why I am unable to book any cab from TFS services. My contact details are as follows: Cont no. [protected] Name : Samiksha Toshniwal...

Respected sir/madam, I booked a taxi first time from TaxiForSure for date 28.08.2015 at 4.30am. But the next day the taxi driver refused to come on time any without reason and say to book another taxi from TFS apps. I was getting late for train (time 05:15am). In that case it was not possible to get a taxi at 4.30 am So I re-booked taxi TFS Apps. According TFS rules should have been my first ride free, but talk to the Customer care he refused...

Hi, Please dont use taxi for sure service, they are taken my booking and confirmed cab will come 15 min before and driver will call you like that . but cab didn't come for me so i call to them, they said cab not available right now cancel your booking . last minutes they said cab not available its very irritating . Avoid using taxi for sure ....

Respected sir/madam, I booked a taxi first time from TaxiForSure for date 28.08.2015 at 4.30am. But the next day the taxi driver refused to come on time any without reason and say to book another taxi from TFS apps. I was getting late for train (time 05:15am). In that case it was not possible to get a taxi at 4.30 am So I re-booked taxi TFS Apps. According TFS rules should have been my first ride free, but talk to the Customer care he refused...

Today on 31st August, 2015 i booked a cab from Taxi For Sure from Rana partap bagh to Gurgaon for 9:30 am. Company confirmed the booking & provided the following confirmation details :- Driver : Yash Pal Car No. DL-01-YE-1169 Booking Confirmation no. C29869528 i contacted the driver but he seems not interested and told me to call back in 2 minutes. But he never call. After 10 minutes when i call he told me that he has no booking &...

Hi, Whenever i try to book taxi for distance less than 5km they always show error as can't book your taxi. if it is within city, less distance should not matter. Atleast website should give details as minimum distance required is 5 km. this company is becoming useless after ola cab has acquired it...i have tried booking taxi at 5 different time......

Hi this is umakanth.C i have Worked for taxiforsure in Bangalore My Empl ID -1960 I have Sent my resignation letter on[protected] and i Informed Clearly that i i will serving my From[protected] And i called Up Mr Cheran and he informed me that my salary will be credited with in 4days and after 4days i went to the office and asked about the thing they told that the HR cheran has resigned and told to send a Email they kept my salary on hold...

After booking the cab through Mobile App ( as directed by Taxi for sure ), received the booking. The driver confirmed that he has reached at the pick up point. But he left the location without informing me and i continue to call the driver and Taxi for sure. But no one from Taxi For sure customer care exceutive unable to resolve the issue and put my call on Hold for more . i'VE ATTEMPTED TO CALL THE DRIVER 10-15 times, but he didnt...