TaxiForSure Complaints & Reviews

Taxi for sure has the worst service. I booked a cab at night to pick me up in the morning at 7am. They confirmed and sent a message. Then in morning at 7.10 am they called and said that the driver is late we r changing him. Wen i called the driver he refused to go the airport. Then i again booked. Stil the same case happenened. And i got late to pik my flight. Pathetic people. The drivers dont even know how to talk....

Bookind id : PP- C27880167 Driver name : VIKAS GUPTA It was very pathetic experience for me to ride in taxi for sure. Driver was totally a jerk and was using abusive languages to me and the lady sitting beside me . He was misbehaving with us . The problem started in the middle of the ride when he was totally busy on phone while riding and we asked him to stop using phone while ride . On his phone conversation he was using abusive...

This is regarding a short trip which I took this morning from my home (Ip extension) new delhi to my office HCL technologies, sector 126 Noida. I booked a cab TFS(Taxi For Sure) from Ola app. The ride and driver was fine, my outstanding bill was 261/- INR and then the driver charged me 100/- more for interstate charges which was not included in the bill and not even documented anywhere what so ever. I escalated the complaint in TFS, but their...

Had booked a taxi 5 hours before pickup time on August 10, 2015. When I called the assigned taxi driver at the scheduled pick up time, he stated that the police had caught him for breaking a signal and he had informed the service to schedule an alternate vehicle. After waiting for a while, I called up the customer contact number. They stated that the driver cancelled the pickup because my phone was switched off (not true!). I asked the customer...

I have been an old customer of Taxi for sure cab services, but experience o[censored]sing Taxiforsure this time(04.08.2015) has been very pathetic and painful. By going through the following contents, you can understand the pain of your loyal customers. I had my Indigo flight from Hyderabad to Bhubaneswar on 4th August 2015 at 5:15 PM. Taking all the things in consideration I booked a Taxi through Taxiforsure App for the Airport drop. I had booked...

On 9th I hv booked a cab for 10th Aug, 8.15 am from taxi for sure and immediate I got a confirmation sms stating your cab is confirmed. On 10th we we're waiting for the cab till 8.35, then we called up them after requesting for the drivers detail they sent us sms.then we called the driver, driver said he is quite far away from location, then we called up taxi for sure to arrange the cab asap because I have to catch my flight on time. After...

I, Sunayana Datta, (sunayana.[protected]@gmail.com) had booked a TaxiForSure cab on Sunday, 2nd August at 10.00 am from Sector 4, Dwarka to my in-laws place at Sector 4, Vaishali(NCR). After travelling for nearly about a kilometer from the pick -up point, the cab driver, Ashwani Kumar told me that his license to travel to UP has expired, Hence he will take me to airport from where he will change the cab. It looked fishy to me. When I told him I...

Taxi for sure cab (TFS-PP-C[protected] is booked at 1133 am today. cab details were sent to mobile. however driver called up after follow up and said he is not coming for pick up. This is happening second time and no resoution is been taken by Taxi for sure...

JAGADISH H S -[protected] KA-41-9769 we booked a cab for airport through TAXI FOR SURE for 4.15am. First he called and informed that he will be 15 mins late due to some battery issue in is cab. When we tried to reach him after 15 mins his phone was switched off for the next 20 mins we tried to call him continuously. At he last moment we had o go for another cab service. I had prebooked this cab about 3 days prior, it is very disappoining...

Hi, I am using TaxiForSure from last year. They introduce new offers and rate but the billing is wrong every time. We have to fight for wrong billing. I booked taxi last 3 times and bill was totally wrong. they charge for travel time. I agree . But they take wrong travel time. My last journey time was 46 minutes but their system shows 62 minutes and I had to pay extra money for that. After using few times I understood that actually when...

Hi I took a cab from Akme Encore to Purva Fountain Square (TFS-PP-C[protected] and the total fare came out to be 110. It includes 4km and 26min charge. But total trip time in actual was just for 15-16 mins. Driver also said that, he doesn't know why the app is showing 26 mins but as it is already billed, I have to pay. I didn't have time to argue so I just paid. After researching it, I found that I am not the only one but many people are...

This is regarding a trip undertaken by my son Ashwin from Jawahar Lal Nehru Stadium, New Delhi to Airport T3 terminal on Thursday, 18 June, 2015 at 3.30 am from Gate No.1. My son was charged Rs. 549- and the distance shown as more than 29km. Whereas the distance from Jawahar Lal Nehru Stadium to T3 terminal is much less than that. Since my son is a regular traveller, I registered my complaint to TFS when I booked a taxi once again for the...

First incident, I booked a cab for 11 PM at night and got a confirmation. Then it 11.15, I get no call from driver, when i call the driver he said his duty is off and disconnected the phone. Ultimate rudeness and non-reliable service !!! Second incident, I booked the cab a day before, and the next morning, the cab driver calls and cancels and then on calling customer care, they assign othyer driver, he also calls and cancels and then the...

Today morning I booked Taxi for Sure Taxi at 9.45 am from my home which is in TataNagar, Bangalore. Taxi for sure app showed me that, driver will reach me in 10 minutes. But i did not get any call after 5-10 minutes also..! so I tried calling the driver of Tata Indica, KA-53-B-3953. But his number was unable to connect. I tried more than 10 times, But no response..! Then I called Taxi For Sure Customer Care at 10:06am. One of the representative...

Booking Id : TFS-PP-C25531687. I have booked a cab in Bangalore from Majestic Railway station to kanakapura road on 19/7/2015. No SMS have been received even after the booking time. Several calls to customer care went in vain. Some contact number they have provided Shiva Shankar V KA-50-A-1881 (Tata Indica). But he does not respond properly. Same if I inform the customer care people they made me wait for 30mins and no one have turned up....

This is to inform you that I booked a taxi from Ghaziabad Railway Station to Pari Chowk, Gr Noida on 26/07/2015. My booking was for 27/07/2015 6.30 am from Ghaziabad Railway Station. As per their rules drivers no is supposed to be delinverd about 30 min before. No sms came then I called and details of one driver Chunni Ll sent. When I contacted Chunni Lal he told me that he may take about 20-25 min to reach since he is having some other passenger...

In ahmedabad around 7pm a cab driver riding gj27v2916 during crossing met wit a jerky accident with a lady with kid in activa. And started arguing and using wrong frame of sentences. . . He says accident is common and it has to happpen instead of apologising. Do we require such irresponsible drivers in this society? No respect for ladies?...

I booked the taxi on 22nd july from sarita vihar to delhi cantt. As per the message the distance was 27 km but it being charged for 67 km.
I have complaint several times on customer care but no response

Infact they charged from my wallet also without my pemission...

I would like to make an strong complaint against taxiforsure for my booking id TFS-PP-C26072415 Dated : 23rd July 2015 . I had made this booking for 1800 hrs for pick up from my residence for my old father and grand father as had to travel to Panvel for their doctor appointment .At 1735 I received a call from your team’s executive that there are no taxi available in your areas and to make your arrangements. Its was raining hard and I...

Booked a cab in Bangalore TFS-PP-C25952425 and was informed that my cab was upgraded to Sedan from hatch back. While I called the driver, phone was constantly unreachable and switched off. I called the customer care repetitively and they did absolutely nothing even if they promised a revert call. They are simply not bothered about the customer and do not care about other's valuable time. Again I booked a nano using their app and a driver...