TaxiForSure Complaints & Reviews

I have a complain. As you can see the attached documents as a proof. I have booked a cab and I got a message with the driver's mobile number and other information. I tried calling for 10-15 min and he switched off his mobile number. After 20 min i got this mail with the bill. Why should I pay for this if I have not boarded only. This is really serious issue. whenever I am booking TFS cabs then driver's are doing mobile switch off...

I booked taxi on 20st of July 2015 from Shahdara Delhi to Puspanjli Hospital, Gzb for my parents with booking no TFS-PP-C25843828. This is the frequent root of my parents as they had to go thrice a week and charges comes around Rs 210 to 230. This time I already have Rs 200 in my wallet. At the time of charges the driver took Rs 178 from my parents and also my Rs. 200 was deducted. As per the bill provided on mail total charges is Rs 227...

i have already filed a complaint that driver took Rs116 more by charging base charge of Rs.149 instead of Rs.49, on 15thjuly at 4:52pm with booking id as: TFS-PP-C25293173..
the driver took cash also Rs97,
also paytm & tfs credits has been used and took Rs 228???
so kindly revert me back and return my Rs116 in my PAYTM ACCOUNT or iwill file a forgery case on you company????

Already 7days gone and your...

Hello Team,
I am totally disappointed with fare before booked TFS. I checked Fare city to city fare should be normal but you guys deduct more amount please do cross check and refund my extra charged amount .(tfs-pp-c[protected]

Thanks & regard...

here I'm complaining about a Taxi driver associated with TaxiForSure taxi booking services.This guy cheated us by forcing us to book a Taxi for him till his way home.Nearly 100 rupees was deducted from our account until he reached his home.This is not a deal with your customers and I request TaxiForSure taxi service to please take a strict action against him.It will be atleast some sort of good thing from your side.

his...

This company is a total Fraud. They always deduct more money that the actual ride and never refund the extra amount. When complained to their CEO, they provided me a fee rife for July (100% free ride for any distance). When I Took the same yesterday, the coupon was not applied to their app (as told by them); but applied on my phone. After the ride when I called to report the issue, their senior executive, Shukla, shouted at me. He DISAGREED...

My first experience with TFS was really disappointing. i booked a Taxi and even received a confirmation TFS-PP-C25566998 for my pick up from Home to International Airport Departure for 10.00 PM. At 9.45 when we are all set to go, I received a cancellation call from your TFS Helpline, asking me to organise the travel on my own. It really unprofessional and non reliable act from your side. Due to this, I had to make alternate arrangements...

Guys, Just a advise, please change your name to "most unprofessional, unethical, not committed and un reliable taxi service". You gave me the worst nightmare with your service which I never would have thought anyone can be so non-professional. I booked your taxi service ref no. C25470158 where drive came on time and then left without even informing us. When we called them to check his whereabouts, he just told he has left and will not be...

This is really horrible. Recipt says Time fare as 76 min. There was not so much waiting in the traffic. When I boarded the cab and asked him he said he has started. I thought he has started after boarding. But Im sure he would have done that well before. This is something un acceptable. Please check and let me know how the waiting time has crossed more than 1.15 hrs.. I need explanation for this. Trip details: TFS- PP- C25476370, KA-08-6420....

Today morning I booked a TaxiFor Sure from Mambalam Railway station to Porur ( Reference TFS-PP-C 25431635 and after some waiting I could locate driver at the Ashok Nagar side of the Railway station. He was driving vey roughly and immediately taken from the Railway station he hit a school Child who was driving a bycylce. Then he was keep on showing his disappointment to me to took the booking from the railway station since it is quite traffic....

I was charged Rs 175 for 2 Kms. I have written to the company two times but no monitoring of mails. Contact US page is just of no use. Base fare according to the company policy is Rs 49/- for 4 Km. But I was charged very high. Base Fare 4 km Rs. 149.00/- Rs. 149.00/- Booking Id- TFS-AT-C24835036...

This Company is most dis-graded and disgraceful, company is totally fake and not at all liable to trust.There is no priority for security/safety of passenger.only they want money from customer.Must have some strict legal action against this company for its irresponsible working and fake policies....

Hi,
this is Sai Krishna.I used taxi for sure before 4 days
i felt that driver shuld not ask the customers, the directions to reach the destination.he should take the least possible path.its not fare,
the last driver asked me route for 3-4 times, he was trying to cheat us...
So, please ensure that driver should not disturb the customers but should take right shortest path...

THANK U......

Hello, My Name is Nanda Kumar - [protected] I took ride 'taxiforsure' on July 5th 2015 and the fare amount is 553 rupees. They deducted amount from my wallet and cab driver app show collect money in cash. I had no choice but to pay money in cash to the cab driver though I explained to him that money is deducted from my wallet. He says app his app indicates me to collect money.. Whatever the reason the issue is with app and I'm double...

Team, I load Rs 1500 amount in my TFS wallet 11th june 2015 at 6 PM(Approx) i got confirmation message for the same and it was showing in my TFS wallet as well. Suddenly next day i was trying to book taxi from TFS i saw the wallet amount was showing nil in my app, i called many time to the taxi for sure every time they reply with stupid answer like sir this is valid only for Ahmedabad another one said this is valid only for Kolkata. However...

I would like to inform you that I have booked one cab through TaxiForSure on 10th July and the pick up time was 10.15 p.m. They have confirmed me the pick up on message as well as mail. They have also se me a message giving the cab detail. I got a call from driver saying that he is at drop location and executive wrongly sent message to him. So I again call taxi for sure phone and told them about their mistake. So he assured me that I will...

Dear Sir, I would like to inform you that I have booked one cab through TaxiForSure on 6th July and the pick up time was 1.00 p.m. They have confirmed me the pick up on message as well as mail. They have also se me a message giving the cab detail also but till 1pm no taxi came.I called at the no.as was sent by them, the cab driver informed me that he has gone some where else. I called taxi for sure again, now they informed me that they...

Trip id : tfs - pp - c24392572

Driver name: ajay naika

Hatchback car no. : gj - 05 - bv - 0493

Dear sir, on 6th july, 2015, i booked a taxi at 11:21 a. M. , i got the taxi and told the driver to go to the surat textile market. The way the driver was speaking was very misbehaving and disrespectful. He continuous giving badwords and telling about the bad service of the taxi company i. E, taxiforsure....

Hi, Not describing complete details over her. Just pasting my Mail Subject "TaxiForSure Booking Confirmation - TFS-PP-C18652841" The above mail subject is going on with Mr Vijay, Mr Pawan Kumar But they are not replying & Contacting me back. I want Reply otherwise will forward complain to Consumer Court. Thanks Balraj...

Dear Sir, On 28/6/15 I've booked your taxi at 9.30 pm & got conformation for the same at 10.00 pm at Jabalpur. I'm sorry to say after my continuous follow-up I've not get taxi from you. My booking was for 10 pm but I got conformation SMS with driver details at 10.16 pm. There after when I've contacted driver he refuse me for the service. But even there after I've not received any communication from your end. Due to your such type of...