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TaxiForSure Complaints & Reviews

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Last updated Dec 10, 2023
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TaxiForSure reviews & complaints page 19

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V
vsjalwal
from Udaipur, Rajasthan
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worst ever service

Address:Gautam Buddh Nagar, Uttar Pradesh

This is to notify you that I used your service on 1st July'15 first time in my life and experienced that this was my worst trip I have ever had. Below are the sequence of events and the issues I faced during the booking and arrival of cab : * I booked a cab at 2:13 PM & they assured me through and also SMS that taxi will reach by 2.30 PM. When i called driver at 2.30 pm he said that my car got punctured & it will take more than 30 min...
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M
ManojPrabakaran Natchatram
from Gurgaon, Haryana
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Not Returning Wallet Money

Address:Bangalore, Karnataka

TFS-PP-C[protected] I booked a cab for Banerahatta National Park(23rd May 2015).I got the Driver details.But the cab didn't arrived and no one called from TFS. I called them and after half an hour they told, there is no cab available. I asked them to return back my wallet money. But they told they will provide best service next time. I booked a cab on TFS-PP-C[protected]th June 2015) through APP and I got the driver details. I called the...
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H
harry ahir
from Vadodara, Gujarat
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taxiforsure app was not work

Address:Surat, Gujarat

Hello sir, I so many time call your customer care but they not give proper answert and directly says " thanks for call in taxi for sure" and my problem was not solved. My problem is that in my phone taxi for sure app is not working last 4 days and I have lots of problems face regard app. So please sir solve my problem as soon as possible. My mobile number: [protected] I am from surat...
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V
Vaderaj Ramarao
from Bengaluru, Karnataka
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Confirmed booking and taxi never came

Address:Bangalore, Karnataka

i did a nano taxi booking with ref. no. TFS-PP-C23964802 and the driver refused to accept the booking. that being the case, the confirmation should come only after the driver accepts the booking. after the denial i did a tata indica booking with red. no TFS-PP-C23965379 and when i called the driver he refused to accept the booking....
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J
jasbeer singh bhatia
from Uttiramerur, Tamil Nadu
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unethical and unprofessional Behavior

Address:New Delhi, Delhi

Date of incident : 2 July 2015 Client Number: Taxi For Sure Number :[protected] Full Description: Today I have booked the Taxi for from my home to Nehru place for 12:30pm.i got 2 sms. first for the driver Raj Kumar ([protected]), who asked me his taxi was in service. OTHER SMS, taxi has booked and driver Name is "Yaspal"and number is "[protected]". I called him around 12:10, he told me he is near to mayor vihar. I have provide him...
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A
abhfo42
from Mumbai, Maharashtra
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No pickup provided

Address:New Delhi, Delhi

TaxiForSure Booking Confirmation - TFS-PP-C23901782 Hello Sir/Mam, We have booked a taxi for IGI airport and pickup was at 4 a.m from Indirapuram. We received a message from Taxi for Sure regarding the driver details 15 mins prior to pickup time. And after few mins another message came that the taxi has arrived. But no taxi arrived at our home. It was a fake message. Since at the time of booking the complete address was not asked....
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U
Ushassu Bhaskaran
from Pune, Maharashtra
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Amount Debited from Wallet without a ride

Address:Pune, Maharashtra

Hi - I had booked a cab in pune from Katraj to Balewadi on 1st July at 18:43 - TFS - PP-C23877943 and drive name was Anil Shinde ([protected]-MH-11-AL-9294) for which I had got a message as well, upon calling the driver initially he did not respond to my calls and letter informed me that his cab has broken down and so he would not be able to come for pickup. Subsequently I booked another cab on the app and got a message for Sachin Kale ([protected])...
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P
poorva pararha
from Ramnagar, Uttarakhand
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Not getting the cab on time

Address:Gurgaon, Haryana

I booked a cab today for 10:30 with my registere number [protected] through call centre. They confirmed my booking and i got the driver details before 15 mins.. Driver is calling me at 10:40 and asking the pickup address when i m explaing him the adress he is saying i hv a different address for pickup, i wont be able to come. I called the call centre they assured me to give the cab in next ten minutes..But i didnt received any driver details...
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D
Divya Tunkalia
from Noida, Uttar Pradesh
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Unnecessary long route taken by the driver and execessivelly high fare charged

Address:New Delhi, Delhi

My booking / complaint ID-: TFS-PP-C23262350.On28th june2015, i took a ride from delhicantt railway station via Tilak nagar metro station to Dwarka Sec5.I estmated KM would have been 15 km if the driver twould have a taken a coorect route.However the driver took a longer route imaking it approx 30 km.I even asked him about dose he know the route, he said yes he knows.Unncesarily he took us though rohini and dhaula jkua just to amke money. I...
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Address:Mumbai City, Maharashtra

Be aware of this start-up company which is out on a loot!! I had been using their services for over 6 months and encouraged with low pricing went on to use their services until they showed up true colors. Learnt with a hard nose, you shouldn’t leave any amount in the Wallet!! I am stuck, the app has ceased accepting my bookings nor does it work if I make a booking using my account. Obviously my account has been singled out, else what...
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N
Neethuja Thulasiram
from Bengaluru, Karnataka
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Unethical Behaviour

Address:Bangalore, Karnataka

May 24, 2015 I booked for a cab in taxi for sure for (24/5/2015 - 9am). I booked it the previous day (23/5/2015) to avoid non-availability. I got the confirmation message in my phone and through mail. I modified the booking to 9.30am on 24/5/2015. I got a confirmation message for the same. I got a message stating that the driver is waiting in the given address and not to be late whereas I did not get any call or message from the driver...
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S
Shweta maheshwari Garg
from Gurgaon, Haryana
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Delay of reach cab and abusing language used by driver

Address:Jaipur, Rajasthan

Dear Sir/Ma'am, I have booked a cab through booking ID TFS-PP-C23167712 from niwaru road to gaurav tower, malviya nagar for 12:00noon on dated 25.06.2015 but after many followup with driver he reached at 12.25pm and after reaching used abusing language with me and left the palace without receiving us which is really shamefull to a company like you. I am very much disappointed with taxi for sure services and revert me with your course...
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Address:New Delhi, Delhi

I booked the taxi from taxiforsure on 7th May 2015 from Ghaziabad to New Delhi Railway station. I confirmed the distance and approximate charges for the journey. But when the driver came he said he is not aware of the route and asked me to navigate him. I too didn't know the route and he took the freedom to take his own path. He got he GPS but didn't used it. When we reached station I paid him as per the charges shown in the device but he...
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Address:New Delhi, Delhi

Transaction Ref. Id.- TFS-PP-C22533628 I had a booking for a cab to reach railway station date 6/19/2015 at 5AM. I did the booking day before i.e. 6/18/2015. On my pickup date I got the confirmation message with driver name and mob. number about 30 mins before by booked time. When I tried calling the driver, he wasn't picking up the phone. Simultaneously I have tried calling their customer care and explain the same. I got the response that...
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A
Asthana01
from Pune, Maharashtra
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Charge an extra money

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi Taxi For Sure, This is Anoop Kumar Asthana and i booked a cab today(24/06/2015) from Taxi for sure app at 5:30 am from Jangpura (Delhi) to Noida sector -20 and the message which i got from taxi for sure after completion of my journey is Kindly pay Rs 199/- the distance 12 km trip time 22mins and inter state charge 100 which means i have to pay Rs 299/- and driver charged me Rs 370/- and he was saying there is some server problem in...
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J
Jithu Sudhakar
from Belgaum, Karnataka
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Trip not taken; Trip fare deducted from online Wallet

Address:Bangalore, Karnataka

Hello Sir, On Sat 20th June 2015, I made a booking on TaxiForSure for pickup from Battarahalli and drop at C V Raman nagar at 6 PM. I received message that driver would be late around 5.45 PM. Soon after that, I received a second message with the driver details. Even after 6 PM, the driver had not called and I received another message saying that my trip has finished and Rs.108 has been withdrawn from my online Wallet account! I tried...
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Address:New Delhi, Delhi

I booked a cab for pickup on 18th June 2015 for 3.30 AM from Dwarka sector 22 to Terminal 1 Airport, New Delhi as I had to catch a flight at 5.10 AM to Hyderabad ( details of which was sent at [protected]@taxiforsure.com.) Booking reference - TFS-PP-C22256921, Driver name - Kuldeep Kumar, [protected], DL-01-RX-7162. After the calling the driver (at 3.10 AM), he confirmed that he will arrive at the pickup point on time ( 3.30 AM). After that...
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B
Balbhadra Marothia
from Kolkata, West Bengal
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Booking ID TFS-PP-C22554693

Address:Kolkata, West Bengal

I did not take this trip. When I called the driver, he told me that he wont be coming. This is the worst service your company provides. Firstly, the driver refuses to come to the pickup place. Secondly, you charge my wallet even when I did not take the taxi. This can be verified by the Navigation system you have installed at your drivers car. Do you think fare from Hotel 233 Park Street to Haltu will be Rs.62? Kindly refund the amount to...
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S
schary
from Bhopal, Madhya Pradesh
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TaxiForSure - Pathetic Service: Causing Inconvenience, Mental Agony

Address:Bhopal, Madhya Pradesh

The undersigned booked Taxi from TaxiForSure on 20th June 2015 for travel on 21st June 2015 at 6.30 am from Shahpura, Bhopal to Airport, Bhopal. The taxi driver did not turn up at all. An SMS received at 9.02 am by which time the undersigned left for airport by other vehicle. In the process, I missed the flight scheduled for 8.15 am. P S Chary [protected]...
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A
ashish bindal
from Mumbai, Maharashtra
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Referral Benefit not received and No response on Customer Care

Address:Jaipur, Rajasthan

Respected Authorities, I am using the services with the mobile number [protected], and had refer at least 10 friends for taxi for sure but I feel very disappointed that 2 of my friends([protected] and [protected]) will not get the referral benefits and after complaint to your jaipur office several time they are not responding. I had registered the complaint to Mr. Anmool, Mr. Anil and Their team leader Seema but they are not supporting and...
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