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TaxiForSure Complaints & Reviews

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Last updated Dec 10, 2023
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No. 855, 2nd Floor, 6th Main, JP Nagar 2nd Phase, Bangalore, Karnataka
Bangalore
Bangalore District
Karnataka
India
560078

TaxiForSure reviews & complaints page 22

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A
Anupriya0201
from Delhi, Delhi
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Irresponsible customer service

Address:New Delhi, Delhi

We took a cab from govind puri(delhi) to NDLS at 4:45 a.m., first, we booked a hatchback but the sedan arrived (DL01YB 9241, driver's name-Kaushal)and they charged us extra for that. I was taking a cab ride with a friend and he left his phone in the cab and seconds later he realised his mistake and we called the cab driver. The driver didn't pick up and minutes later the other phone was also switched off. Called their customer care service,...
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S
sudhirbanthia
from Mumbai, Maharashtra
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My scary and horrible experience at Udaipur

Address:Mumbai City, Maharashtra

This is to bring to your notice a terrible and horrifying experience I had with your driver/service while I was in Udaipur on 1st Of June 2015. I had booked a taxi for 2PM for Udaipur airport via mobile app on the morning of 1st June. The driver called at around 2 to confirm the address and we started at around 2.15 from my pickup address. The driver’s number that showed up on my mobile is [protected] and the caller name showed up as...
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S
Sweta.Sharma
from New Delhi, Delhi
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Irresponsible team of taxi for sure

Address:New Delhi, Delhi

Dear Concern, I wanted to complain against Taxi for sure services. Last Saturday I have booked a cab in the morning itself to get a cab for evening. The time pick up time was 7PM evening. Taxi for sure confirmed me regarding booking and as per service they have sent the driver's no. I waited till 7:05 but I didn't get any call from driver's side. Then I called up on given number. the driver's mobile was switched off. I then called...
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R
ritu n nikku
from Bengaluru, Karnataka
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booked Cab didn't reach on time

Address:Pune, Maharashtra

We had booked a cab from taxi for sure on 24th May 2015 at 4.15 by name of Mr. Narendra Kumar Verma as we had a train to catch at 5.30 pm. At 4.00 pm we got a msg from you saying "Oops looks like the cab is delayed and if you can't wait please give a missed call to cancel the cab on ...". When I called the helpline no., person said they donot have enough cabs to provide us service. This is ridiculous we were about to miss our train because...
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S
Sheshank2015
from Hyderabad, Telangana
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Overcharged. No resolution provided even after calling up multiple times

Address:Hyderabad, Andhra Pradesh

I travelled from source to destination on 27th May. I was overcharged. When i informed customer care, i was told that i should pay extra charges. They also said that a separate team would look into this. Its been 4 working days and no acceptable resolution provided. The same incident happened again on 31st May 2015. When i asked for clarification, i was given the same reply. Resolution provided is as follows: " will give you 2 coupons....
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Address:Bangalore, Karnataka

Dear Sir/Maam, This mail is to bring into your notice and formally file a complaint against cab service company "Taxi for Sure" in Bangalore. They run their business on faulty taxi meters and charge their passengers exorbitant amount of money for the distance as shown in their faulty meters. Not only that, the taxi drivers hired by them behave and speak abusive and foul language, coercing their passengers to shell out the demanded money...
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M
md afsana
from Delhi, Delhi
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regarding mails

Address:Hyderabad, Andhra Pradesh

i am getting " Receipt for Booking " to my mail id but they are not revelant to me...Kindly can you remove my mail id ...recently i got a mail that is booking receipt ..receipt numbers are...TFS-PP-C18636276, TFS-PP-C18638149, TFS-PP-C18636276, ...etc......
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S
SODHI678
from Noida, Uttar Pradesh
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Booking Confirmation - TFS-AT-C18754328

Address:Gautam Buddh Nagar, Uttar Pradesh

1.Taxi did not show up on 25 May as per Booking Confirmation - TFS-AT-C18754328 2. The SMS on 25 May gave wrong Mobile no of driver( 11 digit number). 3. Called up comany executive at 0500 AM to inform I can not reach caby due to wrong mobile no provided. That's when he told me that orignal taxi not available but alternate cab will reach surely by 5.15 AM. ( your SMS about taxi likely to be late came later). 4. When I call up again about...
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D
Deepti Chourey
from Bengaluru, Karnataka
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Missed my flight due to bad services

Address:Bangalore, Karnataka

I'm sorry to say but I'm extremely disappointed with Taxi For Sure services. I missed my flight due to you guys. I had my flight @ 11.20 AM and I had booked cab for 9:30 AM ( Booking reference TFS-AT-C[protected] from Hormavu ( airport is some 30 min distance from here). Despite of other people doubting about TFS, I took a leap of faith and got into such situation. I had received the message the driver and cab detailed will be messaged to me...
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K
kishanPrasad
from Chennai, Tamil Nadu
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My request was not fulfilled in the last moment

Address:Bangalore, Karnataka

HI in the last 2 times continuously my service request has been not serviced by your team . incident 1 : TFS-PP-C18601439 Booked a cab on 23rd @ 9:45PM and i got all the info( cab no, driver details, fare) but after the time (9:45 PM) when i called you that driver is not picking the call and cab was not provided, your team has informed me that there is some issue and they cannot provide me the cab. this has made to me lost my time, create...
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Address:Surat, Gujarat

Dear Sir/ Madam It is my very painful to tell I am not satisfied with taxi for sure service. After repeated phone calls also I didn't get the cab in time. Ultimately I cancelled the booking. I have an another booking on 3rd June 2015 at 4.30 AM from Bhestan to Surat station through my another mobile number [protected]. I have an exam on that day and I am afraid that whether this cab will come or not to help me to catch the train. Regards Sourav...
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M
mehul46
from Pune, Maharashtra
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Unfair charge

Address:Ahmedabad, Gujarat

I, Mehul Shah have booked a sedan car for my guest (For Priyesh Shah, Mobile No [protected]) for today morning. I regret to say but ridiculous experience has been entertained. The driver was so rude with my guest. He intentionally reported late. I have booked a cab for 6:00 am and he called me by 5:25 am for a perfect address. Unfortunately he reported by 6:08 am and my guest started his journey by 6:17 am Even though 15 minutes are...
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N
nijh
from Pune, Maharashtra
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Taxi not Provided and the Driver was very rude on the Phone

Address:Bangalore, Karnataka

I booked a taxi for pickup at 11:52 am.Booking Id:TFS-PP-C19617413. Driver Name Kiran( Sedan, KA-01-AB-0431). The driver called and we missed the call. When we called back, he updated that he would reach in 30 min for the pickup. After 30 min, we gave the driver the call numerous times but he never responded to our calls. The entire process took us more than an hour from the taxi booking time. We Finally gave up and had to made other arrangements...
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S
same1051988
from Pune, Maharashtra
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extra money charged by driver

Address:Pune, Maharashtra

I was book taxi from pashan. I was book echo cab which is enough for 5 persons. We are 4 persons and 2 kids and driver told me that 6 perdons are not allowed. Still he drop me to over place but asking for 50 rs extra on bill for 6 persons which was not shown on bill. He consider my 11 and 9 kids as extra costumer and argue that government bus also charge for kids and at end, he took 30 rs extra....
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B
Bishwajit Nayak
from Bengaluru, Karnataka
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Hopeless and Useless Service Provider

Address:Bangalore, Karnataka

I had booked a taxi for 31/05/2015 at 8.00 am from Vignana Nagar to Yeswantpura Railway Station on 27/05/2015. I got a confirmation ref-TFS-PP-C19132465. I got a message stating that the taxi has been arrived at 7:11:30 am of 31/05/2015. I called the customer care for the driver details at 7.30am. To my surprise, I got the driver detail at 7:44:08am and when I tried to contact the driver not got any response from the driver instead of several...
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S
shivee bhardwaj
from Mumbai, Maharashtra
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No damn respect for my time!

Address:New Delhi, Delhi

I has booked a cab for 13:30 ad I wanted to reach somewhere on time. I was sent this msg before 13 hrs about the drivers details. Forget about the taxi arriving on time, the driver as at his previous location n would have taken at least 15 min more to come. Also, when I said that you need not come now, I received a FAKE message that the taxi has arrived. Never ever trust taxis ure incase you are planning to reach on time....
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C
chirag1510
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referall fake

Address:Jodhpur, Rajasthan

When I reffered someone when the refer amount was 100 he took the ride when the amount has changed to 50/- AND tfs is crediting 50./- whereas it should be 100 It doesn't justifies that you will credit the person who reffered by only rs 50/- This is totally unethical and cheating by TAXIFORSURE 9 people of my refferal has took the ride and was undercredited by 450/- no one is listening in taxi for sure they have blocked...
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Address:Bangalore, Karnataka

This cab service should change its name from taxiforsure to TaxiForNotSure as they always they give confirmed booking and the last moment they never have a cab. Even they don't have the courtesy to call passenger and informed the about the unavailability of cab. Their cab drivers are highly unprofessional and liars. Last Friday a booked a cab from BEML layout to majestic for 630 however cab driver called at 715 regarding pickup by that time...
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K
K.m. Sundaram
from Mumbai, Maharashtra
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booking took and vehilcle not provided

Address:Bangalore, Karnataka

I booked a cab on 26th evening for the next day pick up at 5.45 am when i called the driver @ 5.40 am he replied that he will pick after half an hour, after 15 min. he gave a missed call and again i called and the driver replied he would not come. This is very very horrible and irritating service provided by the company. we were in tension and called a taxi and paid more money to reach the destination in time....
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U
UddalakC
from Chennai, Tamil Nadu
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Wallet Not Credited

Address:Chennai, Tamil Nadu

HI PFA-screenshot of the transaction which I carried out yesterday and yet it has not been added to my walltet. Please revert back as to why this has happened? Will it be credited or are you returning my money. Name : Uddalak Chowdhury UserID : uddalak.[protected]@yahoo.in/[protected] Amount : Rs 500 Transaction ID : 224624 Following the above email I have called them twice, they say someone will contact you but no one did. and...
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