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TaxiForSure Complaints & Reviews

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Last updated Dec 10, 2023
Complaints 680
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TaxiForSure reviews & complaints page 24

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Address:New Delhi, Delhi

RAMESH KUMAR2 - [protected], hatchback DL-01-YD-2343 is the taxi details I got from taxiforsure for my booking id TFS-PPC[protected]. When i called driver he said he is on the way. timing for pickup was 7:45am and at 8 also he did not come to pick up place and he himself cancel the booking. when I called taxiforsure they said sorry and send another taxi but its wasted my 30 min precious time as I was getting late for my exam. TAXIFORSURE...
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A
akshayrao
from Gurgaon, Haryana
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driver cheated

toady i had booked a sedan in taxiforsure from thyagaraj nagara, Bangalore to girinagara. and a driver named rajith HR ( ka 05 AE 5387) ([protected]) received my request and he called me and said he can't come there. so i cancelled my ride. and latter i had booked an other cab. but after i received an other message saying that your fair 62 rs paid from your wallet for which i didn't even travel. so driver rajith took my money for no reasons...
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Address:Bangalore, Karnataka

I had the booked the cab for pick up and drop during evening, I got the sms of driver details half an hour before boarding time as committed, when I called driver and tried calling twice, mobile was switched off. Then again I called Call Center to tell them mobile is switched off and no cab, they said, please give us 15-20 mins, we are arranging another cab, after 20 mins approx, I got another sms with new driver details, fortunately, this...
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Mallika Arora
from Delhi, Delhi
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Rude Behaviour Against Customers

Address:New Delhi, Delhi

We have hired your services but we are very disappointing that your driver does not know even how to talk. We never had any information about the "per minute charges". The person Dikshant Tiwari in Badarpur branch does not have any manners or courtesy to talk to ladies. We will NEVER recommend this cab to anyone....
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Address:Bangalore, Karnataka

Hi, I had booked taxi for airport drop on 12 th. May 2015 at 4am from white field. But taxi has not arrived and after calling several times I didn't get proper response from your end. I am very sorry and disappointed. Im very much sure I will never use taxi for sure in future. Divyaprasad Divyaprasad76 @gmail [protected]....
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R
rukmanisingh
from Delhi, Delhi
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DRUNK DRIVER

Address:Jaipur, Rajasthan

Sir/Ma'am, My name is Rukmani Singh and I am a regular customer with your taxi services. Your services have been very nice till today.I had the worst experience. The driver's name was CHOTI RAM MEENA and the car details Sedan RJ-14-TB-0277. The driver was very rude and he purposely took the longer route. I told him that this wasn't the way and would find more traffic there but he didn't listen. On top of that he banged the car with a motorcycle...
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pardeepsaini10
from Rohtak, Haryana
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Not provide taxi and bill raised

Address:Jodhpur, Rajasthan

Sir, I had made a booking in 02 days advance on mobile number [protected] pick up at 05:15 A.M at Jodhpur railway station. I made a call at 05.00 A.M. to customer care regarding not to assign me a cab. He assured that cab will be arranged shortly. I again called to the customer care at 05:20 A.M regarding the same but he told the taxi is delayed few mins. Finally, I agin called at 05.38 regarding the cab but the same answered I have received....
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Sriram Ap
from Bengaluru, Karnataka
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Diffeiency of service

Address:Bangalore, Karnataka

I called for cab this morning to take me to a doctor and the pick up time was 8.15 am and promptly the message came with driver details and at 8.15 received a message beep beep the can has arrived and I rushed to the gate there is no cab and the driver does not respond to my innumerable calls. The beauty is I even get a bill for Rs 151 gor completion of journey. Then I call the taxi for sure again and booked a cab again and promptly the message...
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S
smittens
from Bengaluru, Karnataka
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DONT EVER BOOK FOR LONG DISTSANCE ( MORE THAN 10 KMS)

Address:Bangalore, Karnataka

THEY CHEATED ME TWICE, , ONCE FOR AIRPORT DROP AND ONCE FOR ELECTRONIC CITY DROP THEIR DRIVERS FOOOLING AROUND ...THIS CAB COMPANY IS GOING TO SHUT DOWN SOON SEEMS I HAD TO REBOOK FLIGHT TKT PAYING 27000 AS CAB CAME AFTER 1 HOUR 2. INSTANCE- THIS MORNING THEIR DRIVER ( WHOSE DETAILS NEVER CAME TO MY PHONE.AND THE NUMBER GIVEN TO ME BY CUSTOMER CARE---AFTER I CALLED THE 60601010 THAT DRIVER HAD BARRED INCOMIGN CALLS !!! SO...
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Address:New Delhi, Delhi

I refilled my taxi for sure wallet with Rs. 800 on 16th April, 2015 with ICICI Bank transaction id "BIL/[protected]". Till date my wallet shows Rs. 0. I wrote numerous emails [protected]@taxiforsure.com, [protected]@taxiforsure.com, [protected]@taxiforsure.com but the issue was never resolved. The last reply I got from TaxiForSure was on 2nd May, 2015 as follows: Dear Customer, Apologies for delay you will receive your money in your wallet...
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M
milky jain
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for cheating by driver

Address:Jaipur, Rajasthan

I booked a cab from TFS...then driver didn't come to me...and he didn't recieve my call after talking one time...he used the ride from my account without taking to me...he had been cheating with you and me...plz do something... Name of driver:- choti ram meena Phone no:- [protected] Cab no:- RJ14-TB-0277...
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Saurabh_fgiet
from Mumbai, Maharashtra
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CAB did not turned up while booking was confirmed-TFS-PP-C16903902

Address:Bangalore, Karnataka

I have booked Cab from this cab service and got confirmation. Reference number - TFS-PP-C16903902. Then received drivers details 30 minutes prior to arrival time. Then we started calling driver and guess what driver is not receiving call, finally he received the call and surprise ??? Cab was expected to arrive at Bangalore Institute of Technology, V V Puram and driver is at Rajaji nagar... Then driver clearly mentioned that I can not come...!!!...
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Shaily Pal
from Delhi, Delhi
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unavailability of taxi after being booked

Address:New Delhi, Delhi

I had booked my taxi from delhi airport T1 to mayur vihar phase-3 on 9-5-2015 for 11.00pm. The taxi was not there at 11.pm and on contacting the driver, we were told that he would not be able to come as he was in Dwarka and also mentioned that he will come after 20-30mintues. This is very disappointing, we have always been relying on TaxiForSure and have been served well but this incidence has set a bad impression and no more assures any...
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A
Ambesh Kumar Yadav
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Extra fare charged

Address:Agra, Uttar Pradesh

Sir/Madam, I am using your CAB in Agra for last 3 days. Yesterday, 8th May 2015, I used one of your CAB for local travel from Taj Nagari Phase-1 to Sadar Bazar, and I was charged a fare of Rs.111, it was O.K but for the same distance while returning from Sadar Bazar Agra to Taj Nagari Phase-1 Agra, another CAB driver of yours, charged Rs.188 showing the distance travelled as 13 km though the actual distance is hardly 7 km and also there...
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A
abhay31095
from Kolkata, West Bengal
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Driver's wrong behavior...

Address:Jaipur, Rajasthan

We hired a taxi and driver denied to come and his behavior was rude and wrongly debit my account while we didn't use the taxi...this is my worst experience with taxi for sure... Drivers name:- gajendra Singh Mobile no. [protected] Car no:RJ-14-TD-0626 my mobile no.:-[protected]...
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priya.ramu
from Bengaluru, Karnataka
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collected excess fare

Address:Chennai, Tamil Nadu

Hi, I am Priya, I used to ride on Taxi for sure using the app. On 4th May I booked a cab on Taxi for sure, from my home address (15/2, Madurai Street, Astabujam Road, Choolai, Chennai-600112.) to the place (10th east cross street, MKB Nagar, (near Vysarpadi) Chennai). The Total Kilometers from choolai to MKB Nagar is approximately 6 kilometers only, but when i reached my destination the cab driver showed it was 13 kilometers and charged...
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i have booked a cab for MGBS bus stop on 29th april for 30th journey . one day before i booked on App and got the confirmation. before 15 mins they should send the driver no and cab no. but they did not sent. i called them and asked for cab . they said it is on the way and he will come. due to technical reasons sms not able to send. on that day there is a Auto strike . one hour journey from my house to mgbs bus stand. several calls made and...
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E
edithal
from Gurgaon, Haryana
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After take over TFS has gone worst

Address:Faridabad, Haryana

Cannot depend on TFS...be care full...you many miss your flight, you will be over charged. I was asked to pay 645/- for a bill of 354/-, when asked..driver informed that after take over APP they are using is failing frequently..."such a cramp" when i opposed, he explained me through car meter. As per him i travelled 36 km & App/bill say 24 km, i asked driver ...have you showed me the meter while starting...he said its not his duty,...
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Poulomi1984
from Kolkata, West Bengal
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Taxi did not come even after sending confirmation from company

Address:Kolkata, West Bengal

I booked a cab on App of Taxifor sure. They sent me driver details for 6:15pm. I called up driver at 6.00pm and he said he left for other place and cant come. No call ever came from company. the very next day, a cab was booked for 9:15am. Drivers details was sent 15 mins prior. Exactly at the scheduled time of departure at 9:15 am no cab came and a call came from their company that no cabs are available and hence they cannot send a cab now....
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shafaque alam
from Mumbai, Maharashtra
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Concerns about the billing amount

Address:Chennai, Tamil Nadu

Dear all, every day I take a TFS cab to work from my house, the distance being 9 kilometers, and including waiting charges due to the traffic, the bill amount ranges between INR 130 - 150 (exceptions made when the bill amount has gone beyond INR 180 - INR 200). However, today (May 6, 2015), the bill that was sent to me showed the kilometers over and above the first 4 as 13, resulting in a total of 17 kilometers (when usually I am charged...
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