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TCI XPS Complaints & Reviews

3.8
Updated: Jul 26, 2024
Complaints 561
Resolved
405
Unresolved
156
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TCI XPS reviews & complaints page 2

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G
gfpladmin gromax
Aug 13, 2022
Resolved
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Resolved

We called many times still now we did not receive the stocks .kindly make the arrangements to supply that 1 box very urgent
+1 photos
Aug 19, 2022
Complaint marked as Resolved 
stock received
TCI XPS customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2022
TCI XPS Customer Care's response
Dear Sir,

Greetings from TCI Express Ltd.

Thank you for writing to us. We regret the inconvenience caused.

Thank you for your ongoing support with us.

Thanks & regards,
Tci express team.
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    D
    Dynatech Engineers
    from Noida, Uttar Pradesh
    Jul 27, 2022
    Resolved
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    Resolved

    Address: Consignee : Bawal Rewari,Consignor : Noida

    Packing has split and only partial packing has been delivered.
    +1 photos
    Oct 18, 2022
    Complaint marked as Resolved 
    TCI XPS customer support has been notified about the posted complaint.
    Verified Support
    Sep 14, 2022
    TCI XPS Customer Care's response
    Dear Sir,

    Greetings from TCI Express Ltd.

    Thank you for writing to us. We regret the inconvenience caused.

    The full shipments has been delivered successfully.

    There is no remarks on POD regarding short packet delivery.

    Thanks & regards,
    Tci express team.

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      A
      ASHISH SUSHANT
      Jul 15, 2022
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      Address: Integral Peunamatic Company Private Limited, 36 prakash industrial area, sahibabad, ghaziabad

      Dear Sir
      The consignment has been booked from Kalyani To Sahibabad via docket no. :[protected] with 3 wooden box.
      But at Sahibabad I have received only 2 box wooden box.
      Please find my 1 wooden box.
      TCI XPS customer support has been notified about the posted complaint.
      Dear Sir,

      Greetings from TCI Express Ltd.

      Thank you for writing to us. We regret the inconvenience caused.

      We have noted the highlighted concern and have taken up the same with our team.

      Please share with us docket number or copy.So that we will check and arrange the delivery accordingly.

      Thanks & regards,
      Tci express team.
      TCI XPS Customer Care's response, Jul 25, 2022
      Verified Support
      Dear Sir,

      Greetings from TCI Express Ltd.

      Thank you for writing to us. We regret the inconvenience caused.

      We have noted the highlighted concern and have taken up the same with our team.

      We are sorry for miscommunication. The full packet shipments has been delivered successfully at your end.

      Thanks & regards,
      Tci express team.
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        S
        Sham Busri
        from New Delhi, Delhi
        Jul 14, 2022
        Resolved
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        Resolved

        Material not reached at the destination yet

        I have booked material on 24th june on tci express Neelam chowk Faridabad from faridabad to secundrabad but now the material is not reached at the destination after 20 days.Docket No.[protected]....
        +2 photos
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        B
        Babatu
        from Ranchi, Jharkhand
        Jul 4, 2022
        Resolved
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        Resolved

        Address: Address - Pranjyoti Borah B/3 Block-3 Subhash Nagar (Maghad - Amrapali) PIN - 829210 Post Office - Dakra, Dist- Ranchi (Jharkhand) Contact Number -
        Website: TCI express

        Docket no[protected]
        complain no 659070..
        Customer care number nahi laga raha hai, maine complaint v kiya thaa, koi response nahi mila,
        Aug 28, 2022
        Complaint marked as Resolved 
        TCI XPS customer support has been notified about the posted complaint.
        Jul 04, 2022
        Updated by Babatu
        I am extremely disappointed in the poor quality TCI EXPRESS service provider.

        Verified Support
        Jul 25, 2022
        TCI XPS Customer Care's response
        Dear Sir,

        Greetings from TCI Express Ltd.

        Thank you for writing to us. We regret the inconvenience caused.

        We have noted the highlighted concern and have taken up the same with our team.

        The shipments has been delivered successfully.

        Thanks & regards,
        Tci express team.
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          I
          indoengg
          from Delhi, Delhi
          Jul 2, 2022
          Resolved
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          Resolved

          We had booked 3 nos material on 18-5-22 in which 2 nos recieved one no. still to recieve. Booked from indo engineering services aligarh-202001 to Fair export Malegaon, district Nasik-423203.
          Your customer care staff not co operating they are reluctant to reply. Please trace missing material and deliver to its destination.
          M.Akram, [protected], Indo Engineering Services Aligarh.
          [protected]@rediffmail.com
          Oct 18, 2022
          Complaint marked as Resolved 
          TCI XPS customer support has been notified about the posted complaint.
          Verified Support
          Sep 14, 2022
          TCI XPS Customer Care's response
          Dear Sir,

          Greetings from TCI Express Limited!

          Thank you for writing to us. We regret the inconvenience caused.

          Please share with us DOCKET number, so that we will try to resolved your query.

          Thanks for ongoing support with us.

          Thanks & regards,
          Swapna Rani
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            A
            Amit Ziny
            from Srinagar, Jammu and Kashmir
            Jun 25, 2022
            Jun 15, 2024
            This thread was updated on Jun 15, 2024
            Resolved
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            Resolved

            Address: BADYAL Brahmana R S Pura Jammu

            Hello sir
            I am Amit Kumar (Ziny Enterprises)from Ambala Cantt
            I had been working with your company for railneer since 2016 to 2018 two years from Ambala. I am already summit all the details and account Statements in Your delhi Branch Office is not clearing my payment. I am calling many time and also visit Delhi branch office he say always wait few day I clear but now I am already waiting two years. I am last mail you then I complete in Court. So request u to clear it soon
            Amit Kumar
            [protected]
            [protected]@gmail.com
            Aug 28, 2022
            Complaint marked as Resolved 
            TCI XPS customer support has been notified about the posted complaint.
            Verified Support
            Jul 25, 2022
            TCI XPS Customer Care's response
            Dear Sir,

            Greetings from TCI Express Ltd.

            Thank you for writing to us. We regret the inconvenience caused.

            Please share with us your EMPLOYEE CODE.So that we will check with our team and clear your issue as we can as possible.

            Thanks & regards,
            Tci express team.
            Verified Support
            Jul 25, 2022
            TCI XPS Customer Care's response
            Dear Sir,

            Greetings from TCI Express Ltd.

            Thank you for writing to us. We regret the inconvenience caused.

            As discussed with you this issue is not related to TCI EXPRESS.

            Please contact TCI FREIGHT for your concerned so that they will resolve the issue.

            You can send mail to [protected]@tcifreight.in for your resolution.

            Thanks & regards,
            Tci express team.
            Feb 09, 2024
            Updated by Amit Ziny
            Hello sir
            I am Amit Kumar (Ziny Enterprises)from Ambala Cantt
            I had been working with your company for railneer since 2016 to 2018 two years from Ambala. I am already summit all the details and account Statements in Your delhi Branch Office is not clearing my payment. I am calling many time and also visit Delhi branch office he say always wait few day I clear but now I am already waiting two years. I am last mail you then I complete in Court. So request u to clear it soon
            Amit Kumar
            [protected]
            [protected]@gmail.com
            Jun 15, 2024
            Updated by Amit Ziny
            Hello sir
            I am Amit Kumar (Ziny Enterprises)from Ambala Cantt
            I had been working with your company for railneer since 2016 to 2018 two years from Ambala. I am already summit all the details and account Statements in Your delhi Branch Office is not clearing my payment. I am calling many time and also visit Delhi branch office he say always wait few day I clear but now I am already waiting two years. I am last mail you then I complete in Court. So request u to clear it soon
            Amit Kumar
            [protected]
            [protected]@gmail.com
            Hi, I am Railneer water supplier to TCI FREIGHT company.
            I have issue with my payments.
            kindly contact me [protected]
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              A
              amitrji2022
              from Ranchi, Jharkhand
              Jun 20, 2022
              Resolved
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              Resolved

              Address: 8800100220

              I have booked my package on 4th June 2022 from Delhi to Ranchi. It has reached ranchi on 8th June but till date i am struggling to get my package delivered. I am incurring huge loss due to this delay. I have called customer care many times and also registered 2 complains from the official site of TCI but not action has been taken against it. The latest Complaint no. is - 651013.
              Ranchi Branch is not even picking calls. Very pathetic and irresponsible service from TCI.
              Aug 2, 2022
              Complaint marked as Resolved 
              TCI XPS customer support has been notified about the posted complaint.
              Verified Support
              Jun 28, 2022
              TCI XPS Customer Care's response
              Dear Sir,

              Greetings from TCI Express Ltd.

              Thank you for writing to us. We regret the inconvenience caused.

              ​This is certainly not the experience we would want any of our customers to have.

              The shipments has been delivered successfully.

              Thanks & regards,
              Tci express team
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                S
                swadeshi khadi traders
                May 30, 2022
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                Sir,
                I've dispatched Readymade garment with docket no:[protected] on 29/04/2022, since ever it is not delivered till date, concerned persons in TCI not reverting, Please look into this matter and provide your support..

                Regards,
                Swadeshi Khadi Team
                Aligarh (UP)
                PH: [protected]
                TCI XPS customer support has been notified about the posted complaint.
                Dear Sir,

                Greetings from TCI Express Ltd.

                Thank you for writing to us. We regret the inconvenience caused.

                We have noted the highlighted concern and have taken up the same with our team.

                Please share with us docket number. so that we will check and provide you solution accordingly.

                Thanks & regards,
                Tci express team.
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                  K
                  Krunalpanara7102
                  from Morbi, Gujarat
                  May 29, 2022
                  Resolved
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                  Resolved

                  Address: Morbi

                  We book cargo for morbi to noida with commitments it need on particular day and the charges was double for the special delivery at that time we require cargo we call to TCI and thay saying cargo in the Ahmedabad storage no one can proper reply we are doing big business to TCI now we decide to divert totally business to others
                  Contact-[protected]
                  Jul 15, 2022
                  Complaint marked as Resolved 
                  TCI XPS customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 10, 2022
                  TCI XPS Customer Care's response
                  Dear Sir,

                  Greetings from TCI Express Ltd.

                  Thank you for writing to us. We regret the inconvenience caused.

                  We have noted the highlighted concern and have taken up the same with our team.

                  Please share with us docket number. so that we will check and provide you solution accordingly.

                  Thanks & regards,
                  Tci express team.
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                    A
                    Amber Rizvi
                    Apr 27, 2022
                    Resolved
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                    Resolved

                    Document number[protected] which was booked from Gujarat to Uttar Pradesh is not delivered despite all the payment done, the faizabad distribution centre is not releasing it the reason is they didn't get clearance email from Gujarat .when contacted many times to Gujarat distribution centre and faizabad distribution centre, Gujarat distribution centre says they had forwarded an email when asked to faizabad distribution centre they said they didn't receive the email, it's more than 4 days the stock is kept in faizabad distribution centre the worst part is Gujarat distribution centre says the have send it and faizabad distribution centre says they didn't receive yet, now as customer where to go, customer service they have issue with server
                    Jun 10, 2022
                    Complaint marked as Resolved 
                    TCI XPS customer support has been notified about the posted complaint.
                    Verified Support
                    May 03, 2022
                    TCI XPS Customer Care's response
                    ​Dear Sir,

                    Greetings from TCI Express Ltd.

                    Thank you for writing to us. We regret the inconvenience caused.

                    We have noted the highlighted concern and have taken up the same with our team.

                    Keeping your feedback in mind, our team has been strictly asked and it is our end that this should not happen from our side in future.

                    Also we escalate this issue with our higher authority for resolution.

                    The shipments has been delivered successfully.

                    Thanks for ongoing support with us.

                    Thanks & regards,
                    TCi express team.
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                      A
                      Al_ansari47
                      from Lucknow, Uttar Pradesh
                      Apr 17, 2022
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                      Address: Chowk Lucknow

                      Hi TCI XPS, i have a shipped goods from Lucknow to Bhubaneswar but TCI XPS agent did mistake he filled up wrong information about sender that's why reciever is not ready to take goods and my new buyer is calling us cheater too because of mistake of TCI XPS agent it is really big mistake of yours and i am not going to pay any single rupee to TCI XPS, so kindly i request you please return my goods as soon as possible,
                      My docket no.[protected]
                      TCI XPS customer support has been notified about the posted complaint.
                      ​Dear Sir,

                      Greetings from TCI Express Ltd.

                      Thank you for writing to us. We regret the inconvenience caused.

                      Please share with us docket number. So that we will check and try to resolve your query as soon as possible.

                      Thanks & regards
                      Tci express team.
                      Al_ansari47's [Complaint's author] reply, Apr 19, 2022
                      My docket no. 811634736
                      Dear Sir,

                      Greetings from TCI Express Ltd.

                      Thank you for writing to us. We regret the inconvenience caused.

                      We have noted the highlighted concern and have taken up the same with our team.

                      As discussed with you, now your issue is resolved and as per your mail we will arrange delivery as soon as possible.

                      ​Our team is working on the same and we are prioritizing the delivery of the shipment.

                      Our delivery team will shortly get in touch with the consignee and delivery will be closed.

                      Kindly allow us some time, thank you for your ongoing support with us.

                      Thanks & regards,
                      Tci express team.
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                        P
                        Pooja wardha
                        from Delhi, Delhi
                        Apr 8, 2022
                        Resolved
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                        Resolved

                        On 1st of April 2022 my shipment was delivered by TCI
                        XSGT (SANJAY GANDHI TRANSPORT N) - 5/. The total number of my shipment was 14 but I got only 13.
                        I raised a complaint regarding this. But no action was taken.
                        I request you to take a strong action regarding this.

                        My shipment Docket no. :[protected]
                        +1 photos
                        May 13, 2022
                        Complaint marked as Resolved 
                        TCI XPS customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 12, 2022
                        TCI XPS Customer Care's response
                        Dear Sir,

                        Greetings from TCI Express Ltd.

                        Thank you for writing to us. We regret the inconvenience caused.

                        We have noted the highlighted concern and have taken up the same with our team.

                        Our team is working on the same and we are prioritising the delivery of the shipment.

                        Our delivery team will shortly get in touch with the consignee and delivery will be closed.

                        Kindly allow us some time, thank you for your ongoing support with us.

                        Thanks & regards,
                        Tci Express Team.
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                          R
                          ROHIT GARMENTS
                          Mar 23, 2022
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                          I booked the goods with the company with DWB No.[protected] on 14 march 2022. The cartoon box contained the goods worth rupees 28671. The quantity or the number of peices were 39. the goods were delivered to the consignee but the quantity of the goods was short. The cartoon box contained only 28 peices i.e. 11 peices were missing from the consignement. i talked with the jhansi branch on 21 march 2022 and they made me talk with the person from transport yamuna nagar delhi branch. the name of the person was NEMCHAND and he asked me to wait as they could go to the consignee's address and verify the same with them. i waited for a day and called jhansi branch again and they made me talk to the same person and he asked me to wait for one more day as he told me they were having less staff. The next day on 23 march 2022 i called jhansi branch once again and they made me talk to the same person and the person very rudely said that they could not go and do what so ever i could do. Please take the action as soon as possible.
                          TCI XPS customer support has been notified about the posted complaint.
                          ​Dear Sir,

                          Greetings from TCI Express Ltd.

                          Thank you for writing to us. We regret the inconvenience caused.

                          The shipments booked only 1 packet from JHANSI to DELHI-TRANSYAMUNA.

                          As per our investigation, shipments delivered in good condition and with out short packet delivered at your end.

                          There is no remarks on POD regarding short and damaged from your side at the time of delivery.

                          Thanks & regards,
                          Team, TCI express.
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                            V
                            virat jat
                            Feb 21, 2022
                            Resolved
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                            Resolved

                            The incharge had taken 710 rs while the bill was only of 600 rs, I request you to take action against them, address of tci - Amanaka, Raipur
                            +1 photos
                            Apr 3, 2022
                            Complaint marked as Resolved 
                            TCI XPS customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 02, 2022
                            TCI XPS Customer Care's response
                            ​Dear Sir,

                            Greetings from TCI Express Ltd.

                            Thank you for writing to us. We regret the inconvenience caused.

                            Please contact TCI FREIGHT. This docket is not related to us.

                            Thanks & regards,
                            Tci express team,
                            Helpful
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                              P
                              Pradeep Lohani
                              Feb 17, 2022
                              Resolved
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                              Resolved

                              Hi sir my docket no[protected] not received after 5 day. Online showing parcel reached on 12 feb 2022.
                              Tci xps staff say item was missed
                              +1 photos
                              Apr 2, 2022
                              Complaint marked as Resolved 
                              TCI XPS customer support has been notified about the posted complaint.
                              Feb 21, 2022
                              Updated by Pradeep Lohani
                              Sir any information of docker no[protected].
                              Verified Support
                              Mar 02, 2022
                              TCI XPS Customer Care's response
                              ​Dear Sir,

                              Greetings from TCI Express Ltd.

                              Thank you for writing to us. We regret the inconvenience caused.

                              We have noted the highlighted concern and have taken up the same with our team.

                              Our team is working on the same and will shortly get in touch with you for resolve this issue.

                              Kindly allow us some time, thank you for your ongoing support with us.

                              Thanks & regards,
                              Tci express team.
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                                A
                                Anjinaiah
                                from KURNOOL, Andhra Pradesh
                                Feb 14, 2022
                                Resolved
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                                Resolved

                                Address: Kurnool

                                Sir
                                Iam DEPUTY EXECUTIVE ENGINEER APTRANSCO KURNOOL My doccet No:[protected].my company Urgent material are delivered from SALEM THAMILNADU ON 04.02.2022 and materials received at TCI EXP Kurnool on 10.02.2022.My self called today morning for [protected] and informing the importance of material duly given my address and my contact number also..deliver boy told today we will dispatch..but till this time material not received..myself called at evening today but the response is very negligence...Those are important and urgent materials.. Please take necessary action so as not to repeat the same..
                                Apr 5, 2022
                                Complaint marked as Resolved 
                                TCI XPS customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 02, 2022
                                TCI XPS Customer Care's response
                                ​Dear Sir,

                                Greetings from TCI Express Ltd.

                                Thank you for writing to us. We regret the inconvenience caused.

                                We have noted the highlighted concern and have taken up the same with our team.

                                We escalate this issue our higher authority and try to not repeat this issue from our side in futur.

                                The shipments has been delivered successfully on[protected].

                                Thank you for ongoing support with us.

                                Thanks & regards,
                                TCi express team.
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                                  L
                                  Lymosome
                                  from Tinsukia, Assam
                                  Jan 30, 2022
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                                  My package reached Guwahati on 27th January 2022 the scheduled date for the delivery was 29th January 2022 you but it did not depart from Guwahati till 30 January also
                                  Very poor service in this regard
                                  TCI XPS customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  Greetings from TCI Express Ltd.

                                  Thank you for writing to us. We regret the inconvenience caused.

                                  Please share with us docket number so that we will arrange the same accordingly.

                                  Thanks & regards,
                                  Tci express team.
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                                    G
                                    gfpladmin gromax
                                    Jan 19, 2022
                                    Resolved
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                                    Resolved

                                    We ordered some stock form private company .in tracking status its shows 17th Jan arrived at Chennai hub but till now we dint get the stock
                                    Aug 13, 2022
                                    Complaint marked as Resolved 
                                    resolved
                                    TCI XPS customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Greetings from TCI Express Ltd.

                                    Thank you for writing to us. We regret the inconvenience caused.

                                    Please share with us docket number so that we will arrange the same accordingly.

                                    Thanks & regards,
                                    Tci express team.
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                                      A
                                      Anil_Singha
                                      from Ambala Cantonment, Haryana
                                      Jan 6, 2022
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                                      Address: Ambala haryana

                                      No bilty is provided by tci ambala haryana.
                                      TCI XPS customer support has been notified about the posted complaint.
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