TCI XPS Complaints & Reviews

Our products comes under essential services we have to purchase our raw material from Tamil Nadu
every time tci xps (dilshad garden branch) recieved the goods within seven to eight days but they dont delivered us on time. they send the material after three to four days only then when we call severally times.
After so many repeated calls or whats app calls they dont responded when we call from new number then there wording is jab time hoga tabhi bhejenge kar do complaint kisi ko bi
We are simple people we need material on time so that we can deliver the products to Hospitals, Nursing homes
Please take action against this total staff

Date-24/09/2021
DWB No.[protected]
Mode-Surface
Total parcels-2 nos
Material delivery expected on 27 sep 2021 but yet[protected] not received at haridwar.
Online tracking shows 1 parcel is out for delivery and 1 packet is in ambala branch.
I want delivery of both packets on today[protected].
I am bery dissatisfied services of tci express. No one is responsible for deliveries.

Today on[protected] we got the material from Gwalior Bulk quantity we told the delivery person to deliver the material by another gate but he refused and deliver the material in entrance(main gate) so they damaged the entrance so now we claiming for damaged place repair charges

Dear TCI

i am very dispoint for your service for delivery in my client for Ahmedabad to Hyderabad, and not customer service support for Ahmedabad office .

after this issue i can not refer for your transport .

too late delivery and service very bad

Sir

we are from alive healthcare, baddi. We received a material though your transport having gr no[protected] dated 14/09/2021. Its fright rs 800/-, your branch refuge payment in terms of cheque. Please conferm your transport did not take cheque.

Date-01/09/2021
DWB No.[protected]
Mode-Surface
CNOR Code-1050435
Total parcels-3
Material received at Nagpur was only 2 parcels.
Online tracking shows 1 parcel still in Mumbai.
We have had to provide customer with replacement for lost material incurring further expense.
We expect you to locate this third parcel (Gunny bag containing cylindrical pin) and *URGENTLY* deliver to customer or inform us and send it back to Mumbai-Masjid Bunder branch for delivery at office.

Dear sir
my LR NO DWB[protected] Dated 24/08/2021

This is to inform you that the above mentioned docket number we have book our parcel (02 nos) from Ambernath to dahej site on 24th Aug 2021 however the materials have not reached at dahej till date you are requested to track the materials and ensure it to reach at site immediately.we cannot wait for prolonged period as customer is following us on hourly basic where as there no comments from you ambernath tci express .

Each & Every Time Material Pick up done by TCI JAMNAGAR very very late
They have no management to collect material even after 1 or 2 days the pick up request mail done by us.
They cant handle to Collect the material after 2 days of our follow up via phone calls & emails.

Overall very poor service by TCI JAMNAGAR

Sir,
This is to inform that we are facing very much harassment while giving delivery of goods.My L/R[protected] lot size is 4 bale.As per company policy we should be given home delivery.But you office in kolkata is forcing us to take goods from there Godown.
We have taken self delivery of one bale and rest are with them .Now they are saying to take delivery of all 4 bales from there godown only other wise they will send the balance goods to there Dulagarh godown

Dear Concern,
Above mentioned LR details, material not deliver till date. we contentious followup with your branch for this matter. but no positive response from there side. please take seriously of this issue and deliver our material to customer immediately. Any concern for this please call us. [protected]

Hi;my goods were booked from auradecor delhi and was supposed to be delievered on 28th august at Trio Enterprise. Rajkot it was booked by Dwb NO.[protected].. But till daye i have not received that goods.

Dear sir,
This is inform to you your kanpur team is not pickup my call and not response any query and parcel is not deliverd right time.

Hi Team,
Docket number[protected] was booked from Mumbai on 24 Aug 2021 reached Bhopal by 27 August still not delivered till today 2nd September 2021, when I enquired about this and raised a complaint via Customer care lady who gave me call started abusing me and was talking in a tone acceptable for customers.
Also I got number of Bhopal guy Kamlesh he also didn't gave proper response although talked in a very rude manner. This is how TCI express deal with its Customer.

Dear Sir,
Our Customer Send us the Material through the Docket No.[protected] as on dated 18.06.2021 on the basis of Door Delivery but its not delivered till date, When i have asked to deliver this material they want the demur-rage against the same Freight Cost is Rs. 490.08 but TCI Manesar asking to clear the payment approx 1900.00

This is unfare and illegal when the material send on the basis of door delivery then how you can charge demmurage.

Please send the material by Today before 5.30 PM without any additional charges. Otherwise We will send this issue to our Legal department.

In spite of so much high fare unable to deliver products on the committed time frame.this cause so much business loss.find the attachment for product delivery details.

I am rahul sabale, from shri siddhivinayak Engineering, shrigonda, ahmednagar. We are regular consumer of transport service. But on 25/8/21 we are booking a parcel from kurkumbh branch to mehsana, gujrat branch. Your branch employee not weighing and sizing of our parcel and approximately attach a charge to our parcel.
This is not good and our customer is not agree to paid a charge for parcel. your employee charging for parcel 4000+.
we are managing a company and we are regular customer. As per our information our parcel weight is maximum 140 kg. not more than 150 kg. And your employee giving weight to your information 254 kg.
We are not ready to give you this charge and this is fraud.
this problem i want solved in 24 hours.
name- Rahul Sabale, Con-[protected], DWB No.[protected]

Hello my name is shahnawaz aga, I have booked my material through TCI EXPRESS CHAKAN, PUNE, DATE -14-8-21, Pune to bhatinda, dockets no[protected].
Tci express person Mr. Om Tiwari has assured that our fridge and TV will be shifted Handel and care. But when we open the boxes my TV and fridge was broken .
They both have brand new, and tere cost will be 35000/-. Please give me my money back for this tci Xpress unnecessary and careless handle .

Complaint number 557159
Need deliver below address but till dated we are waiting.

M/S ENRICH RD INFRAPROJECTS PVT.LTD.

K D BHAVSAR SR.SECTION ENGIBEER(TRD
CONSTRUCTION VISVAMITRI RAILWAY
STATION VADODARA..380011

Reminder -3

To,
The Branch Manager / Branch Officer
TCI Express Ltd.
Makarpura, Vadodara-390010

Kind Attn :Mr.Sukhala – Branch Officer /Mr.Jaswant Singh
Sub : Compensation for loss of consignment

Ref : - Your Consignment Note no.[protected] Dt.15.06.2021 for material booked
to Vapi having value of Rs.124490=00

Dear Sir,

As per our discussion, all most two month despatch the material but till date not traceable at your end.

We lodge hereby our claim for compensation of loss of our material booked vide your above consignment not.

We have dispatched material as per our Invoice No.0325/2021-22 Dt.15.06.2021 for Rs.124490/-. This dispatch is form our vadodara factory, 392 G.I.D.C Makarpura Vadodara to our client Pidilite Industries Ltd. Plot No.78/79, G.I.D.C, “ E “ Type Road, Nr.Zandu Pharma, Vapi – 396195.

We regret to inform you that as on date the above material not delivered to our client & it resulted to lost of customer. It is confirmed by your franchise that material lost in transit as it is not traceable at your end. We hereby make a claim for loss of consignment worth Rs.124490/- as per our Invoice No.0325/2021-22 dt.15/06/2021.we are enclosing herewith zerox copies of our Invoice, your Docket & request you to please reimburse Rs.124490/- on receipt of this letter

We claim for lost in transit material, looking to our long business relation please reimburse it on receipt of this claim letter


Please do the needful.
Also a line in response about the status is very much appreciated.
Regards,
Surendra Chauhan
Altop Industries Ltd.

From 10 days felt has not been done