| Address: Texcel Engineers Pvt Ltd Patratu Ramgarh Jharkhand 829119 |
TCI XPS - Dear Sir,
With reference to discussion had with your TCI Xps Branch (X V V N -V.V Nagar, Anand, Gujarat) on dated 05/11/2020 regarding the Non delivery of Docket No[protected]dated 22/10/2020.pls find the attached file.
We have booked for 08Nos of Pkgs / Booking Type G/B with Actual Weight for 300Kgs from your TCI XPS Anand to TCI XPS Ramgarh through Surface Express under ODA Basis door (Delivery Basis) and please note that till dated the same Parcel Items are not delivery at our Patratu NTPC Site.
We talked with TCI XPS Ramgarh Branch Personal till they are not take any response as well as TCI XPS An and also for delivery of Goods, due to we booked at Anand for 8 Nos of Parcel but TCI XPS Ramgarh Branch have received for 7Nos Parcel .Balance 01No of Parcel till they are not Identified for where its unloaded.
We request to your good office that please take necessary action in this regards, the booked Machinery Items very most urgent for our Power Plant Erection on Site at BHEL NTPC Patratu site.
Hope that you will do the needful.
Thanks &Regards,
Rayappan.C
Asst.Manager
Texcel Engineers Pvt Ltd,
Wanakbori Thermal Power Station.GEB
TK.Galtheshwar –Kheda, Dist - Gujarat -388239.
Mob No - [protected].
Aug 12, 2021
Complaint marked as Resolved
TCI XPS customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2020
TCI XPS Customer Care's response Dear Sir,
Greetings From Tci Express Ltd.
We apologize for the inconvenience this may have caused to you.
Please submit your documents to our local office for claim
Thanks & Regards,
Team, Tci Express Ltd
Greetings From Tci Express Ltd.
We apologize for the inconvenience this may have caused to you.
We request you please share with us DWB number.
Thanks & Regards,
Team, Tci Express Ltd