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3.7
Updated: Jul 26, 2024
Complaints 564
Resolved
405
Unresolved
159
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TCI XPS reviews & complaints page 3

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L
Lymosome
from Tinsukia, Assam
Jan 30, 2022
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My package reached Guwahati on 27th January 2022 the scheduled date for the delivery was 29th January 2022 you but it did not depart from Guwahati till 30 January also
Very poor service in this regard
TCI XPS customer support has been notified about the posted complaint.
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Dear Sir,

Greetings from TCI Express Ltd.

Thank you for writing to us. We regret the inconvenience caused.

Please share with us docket number so that we will arrange the same accordingly.

Thanks & regards,
Tci express team.
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    G
    gfpladmin gromax
    Jan 19, 2022
    Resolved
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    Resolved

    We ordered some stock form private company .in tracking status its shows 17th Jan arrived at Chennai hub but till now we dint get the stock
    Aug 13, 2022
    Complaint marked as Resolved 
    resolved
    TCI XPS customer support has been notified about the posted complaint.
    View replies
    Dear Sir,

    Greetings from TCI Express Ltd.

    Thank you for writing to us. We regret the inconvenience caused.

    Please share with us docket number so that we will arrange the same accordingly.

    Thanks & regards,
    Tci express team.
    Reply
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      A
      Anil_Singha
      from Ambala Cantonment, Haryana
      Jan 6, 2022
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      Address: Ambala haryana

      No bilty is provided by tci ambala haryana.
      TCI XPS customer support has been notified about the posted complaint.
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        A
        aruljothi thangam
        Jan 2, 2022
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        Address: Salem, Tamil Nadu

        15 days already late even after reaching the tci express I have said I need today emergency they have not given proper response and not delivered the boxs
        TCI XPS customer support has been notified about the posted complaint.
        View replies
        Doc.no:[protected]
        Reply
        TCI XPS Customer Care's response, Jan 21, 2022
        Verified Support
        Dear Sir,

        Greetings from TCI Express Ltd.

        Thank you for writing to us. We regret the inconvenience caused.

        The shipments has been delivered successfully on 31-12-2021.

        Thanks & regards,
        Tci express team.
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          S
          Swen Technologies
          Dec 29, 2021
          Resolved
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          Resolved

          Address: 62-1,KONDASAMY LAYOUT
          Website: www.tciexpress.in/service-grievance.asp

          We ordered the material from one private company in Mangalore, That company booked my consignment in TCI Express on 21/12/2021 through surface mode against the COD basis, the same docket number was given to us on the same date of delivery .

          At that time when I tracked in TCI Express portal its shows the delivery date 26.12.2021, Again I tracked the consignment on 26th its shows that the material was reached Coimbatore office on 25th, but still the material is not deliver to us .I raise the complaint through TCI about the delay in deliver, after 1 hour customer service person called and promised me to deliver the material on 28th, but till now the material is not deliver to us .Again the raised the complain but no response from courier service .

          So kindly please deliver the consignment immediately
          Feb 21, 2022
          Complaint marked as Resolved 
          TCI XPS customer support has been notified about the posted complaint.
          Dec 29, 2021
          Updated by Swen Technologies           Docket Number[protected]
          Date of Booking - 21/12/2021
          Verified Support
          Jan 21, 2022
          TCI XPS Customer Care's response           ​Dear Sir,

          Greetings from TCI Express Ltd.

          Thank you for writing to us. We regret the inconvenience caused.

          The shipments has been delivered successfully on[protected].

          Thanks & regards,
          Tci express team.
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            D
            DebKumar Basu
            Dec 29, 2021
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            Address: TCI House 69, Institutional Area - Sector - 32 Gurugram - 122001, Haryana, India

            Hi,
            I am supposed to receive 2 packages(Docket[protected] from Mumbai to Budge Budge location. The packages reached Taratala TCS XPS location on 23rd Dec. It is still not delivered to me. The scheduled delivery date was 27th Dec.
            I also registered a complaint 594447 on 27th Dec but no response was received.
            Please help.
            TCI XPS customer support has been notified about the posted complaint.
            View replies
            ​Dear Sir,

            Greetings from TCI Express Ltd.

            Thank you for writing to us. We regret the inconvenience caused.

            The shipments is out for delivery. It would be delivered by today.

            Thanks & regards,
            Tci express team.
            Reply
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              S
              Sales Shloka
              Dec 27, 2021
              Resolved
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              Resolved

              Address: dungarpur

              The consignment has been reached the Udaipur warehouse but they are holding as asked they replied that we had a procedure of sending packages once a week. As asked their talking behavior was also not good. They were saying openly to register the complaint we had call recording and screenshot of tracking consignment if asked we can provide that.
              Kindly resolve the problem as we need the consignment on an urgent basis as our customer is waiting for their products.
              regards,
              Feb 5, 2022
              Complaint marked as Resolved 
              TCI XPS customer support has been notified about the posted complaint.
              Verified Support
              Dec 29, 2021
              TCI XPS Customer Care's response               ​Dear Sir,

              Greetings from TCI Express Ltd.

              Thank you for writing to us. We regret the inconvenience caused.

              Please share with us docket number for resolution.

              Thanks & regards,
              Tci express team.
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                A
                Amit Kumar 0830
                from SHILLONG, Meghalaya
                Dec 23, 2021
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                Address: Pathankot

                Sir or madam please deliver my boxes urgent. Because I am force person.and my leave is expired on 27 Dec 2021.so request u.please.
                TCI XPS customer support has been notified about the posted complaint.
                View replies
                Dear Sir,

                Greetings from TCI Express Ltd.

                Thank you for writing to us. We regret the inconvenience caused.

                Please share with us docket number for resolution.

                Thanks & regards,
                Tci express team.
                Reply
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                  N
                  Nasim Ahmad Ansari
                  Dec 16, 2021
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                  Address: Dehradun

                  I have booked a courier in Bhadohi U.P. on 6 December 2021 but it has not received till date in Dehradun
                  TCI XPS customer support has been notified about the posted complaint.
                  View replies
                  ​Dear Sir,

                  Greetings from TCI Express Ltd.

                  Thank you for writing to us. We regret the inconvenience caused.

                  Please share with us docket number for resolution.

                  Thanks & regards,
                  Tci express team.
                  Reply
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                  1 found this helpful
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                    N
                    Nafees9529
                    Dec 14, 2021
                    Resolved
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                    Resolved

                    Address: 153/10 Shastri Nagar Meerut
                    Website: [email protected]

                    Dear sir
                    I didn't get my courier at my home address today as docate number[protected] which was coming to me today as per you text message communication .

                    It is showing delivered with signature but in actual it not received at my home address from any my family members.

                    Request you kindly look in this metter.

                    NAFEES AHMED
                    153/10 Shastri Nagar Meerut
                    [protected]
                    Feb 4, 2022
                    Complaint marked as Resolved 
                    TCI XPS customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 29, 2021
                    TCI XPS Customer Care's response                     ​Dear Sir,

                    Greetings from TCI Express Ltd.

                    Thank you for writing to us. We regret the inconvenience caused.

                    The shipment has been delivered successfully on[protected].

                    Thanks & regards,
                    Tci express team.
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                      A
                      adept[power
                      from noida, Uttar Pradesh
                      Dec 11, 2021
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                      Please share complaint status complaint no 586488
                      TCI XPS customer support has been notified about the posted complaint.
                      View replies
                      ​Dear Sir,

                      Greetings from TCI Express Ltd.

                      Thank you for writing to us. We regret the inconvenience caused.

                      The shipments has been delivered successfully on[protected]

                      Thanks & regards,
                      Tci express team.
                      Reply
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                        V
                        Vishal Khetiya
                        from Ghumarwin, Himachal Pradesh
                        Dec 2, 2021
                        Resolved
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                        Resolved

                        I am Really Frustrated from last 5 days.
                        They Giving Same Answer In last Five Days That Your order is In kheda And Today It Will Dispatch And After That Day Same Answer Given By Another person And They Said please be Patient we Note Your Complain And After That Day another person Gives Same Answer 😤

                        So What is The Solution if you are not eligible For Fast And Urgent Delivering a Courier Than why Don't You Tell Your costomer about Your problem that It will be delayed..
                        Jan 8, 2022
                        Complaint marked as Resolved 
                        TCI XPS customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 08, 2021
                        TCI XPS Customer Care's response                         ​Dear Sir,

                        Greetings from TCI Express Ltd.

                        Thank you for writing to us. We regret the inconvenience caused.

                        Please share with us docket number, so that we will check and arrange delivery accordingly.

                        Thanks & regards,
                        Tci express team.
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                          V
                          Vijay Heman
                          from Noida, Uttar Pradesh
                          Dec 1, 2021
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                          Address: AHB TRICHY MILL STORE, 9843530131.

                          My item was made from Punjab on the 20th of last month but has not yet reached Trichy I have not received the item I am in a hurry for that item.
                          They say the reason is that the road in the Trichy office is not good.
                          But make way for me to get that material very urgently right away.
                          DWB number;[protected].
                          TCI XPS customer support has been notified about the posted complaint.
                          View replies
                          Dear Sir,

                          Greetings from TCI Express Ltd.

                          Thank you for writing to us. We regret the inconvenience caused.

                          Please share DOCKET number. So that we will check and arrange the same on priority basis.

                          Thanks & regards,
                          Tci express team.
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                            N
                            Nimisha27
                            from Delhi, Delhi
                            Nov 22, 2021
                            Resolved
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                            Resolved

                            The item i was to recieve left Bengaluru on 11th, it is with TCI EXPRESS destination location since 18th of november, yet I am not recieving my parcel! This is way too frustrating! Moreover it's an expensive consignment I am really in doubt about what's happening with my consignment!
                            Nov 23, 2021
                            Complaint marked as Resolved 
                            Received my consignment thanks a lot
                            TCI XPS customer support has been notified about the posted complaint.
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                              A
                              adil1990
                              from indore, Madhya Pradesh
                              Nov 20, 2021
                              Resolved
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                              Resolved

                              Address: indore

                              Dear Team,

                              It's has been 3-days completed that congienment no[protected] has already reached indore location but still not deleivered, the main problem is poor quality of customer reach to company, not revert on mail, no revert on complaints, not any contact details provided, all given contact details is false,
                              Jan 2, 2022
                              Complaint marked as Resolved 
                              TCI XPS customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 02, 2021
                              TCI XPS Customer Care's response                               ​Dear Sir,

                              Greetings from TCI Express Ltd.

                              Thank you for writing to us. We regret the inconvenience caused.

                              The shipments has been delivered successfully.

                              Thanks & regards,
                              Tci express team,
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                                A
                                anshulbansal
                                from Lucknow, Uttar Pradesh
                                Oct 27, 2021
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                                The consignment (tracking id[protected] had 6 parcels but only 5 were delivered on 22.10.2021 and it was made clear that the remaining parcel will be delivered by 23.10.2021. However, the parcel is still missing and it is told that the article is at Ahmedabad location. We have been contacting local team and sending mails to Ahmedabad team but they are not responding. We also tried your team in Ahmedabad at [protected] but they are too busy to respond. The parcel contains articles pertaining to diwali and is impacting our business. We would appreciate if you could get this delivered by tomorrow.
                                TCI XPS customer support has been notified about the posted complaint.
                                View replies
                                Dear Sir,

                                Greetings from TCI Express Ltd.

                                Thank you for writing to us. We regret the inconvenience caused.

                                Please share DOCKET number. So that we will check and arrange the same on priority basis.

                                Thanks & regards,
                                Tci express team.
                                Reply
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                                  I
                                  Istiak Khan
                                  Oct 25, 2021
                                  Resolved
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                                  Resolved

                                  Address: 2b/h/38dr Doctor MN Chatterji Sarani Street Raja Bazar

                                  I book the goods from tarunavli in 11 Oct 2021 and the tci express company 19 Oct 2021 give me delivery date but right now today 25 October 2021 and still we don't receive my parcel and the A k mukharjee branch are very bad service because I m try lots of call to branch but he doesn't reply me really I don't know what can I do
                                  Dec 15, 2021
                                  Complaint marked as Resolved 
                                  TCI XPS customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 13, 2021
                                  TCI XPS Customer Care's response                                   Dear Sir,

                                  Greetings from TCI Express Ltd.

                                  Thank you for writing to us. We regret the inconvenience caused.

                                  Please share DOCKET number. So that we will check and arrange the same on priority basis.

                                  Thanks & regards,
                                  Tci express team.
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                                    G
                                    Godavarthiramarao
                                    from Hyderabad, Andhra Pradesh
                                    Oct 21, 2021
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                                    Our three shipments are not delivered FOR THE LAST 15-30DAYS.

                                    Dockets Nos as below:

                                    [protected]Khamam PIN:507122)
                                    [protected]PUNE, PIN : 410501)
                                    [protected]AGARTALA, PIN 799102)
                                    TCI XPS customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Sir,

                                    Greetings from TCI Express Ltd.

                                    Thank you for writing to us. We regret the inconvenience caused.

                                    Please share DOCKET number. So that we will check and arrange the same on priority basis.

                                    Thanks & regards,
                                    Tci express team.
                                    Reply
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                                      S
                                      sruzam labs
                                      Oct 19, 2021
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                                      We are sruzam Labs Pvt Ltd booked goods Dwb No.[protected] on 01/10/2021. For Pharma Traders Kolkata. But our client still not getting goods. Ahmedabad branch not give satisfactory answer.
                                      Thanks
                                      Regards
                                      Satish Patel
                                      [protected]
                                      TCI XPS customer support has been notified about the posted complaint.
                                      View replies
                                      ​Dear Sir,

                                      Greetings from TCI Express Ltd.

                                      Thank you for writing to us. We regret the inconvenience caused.

                                      Please share DOCKET number. So that we will check and arrange the same on priority basis.

                                      Thanks & regards,
                                      Tci express team.
                                      Reply
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                                        S
                                        sanjoy das1419
                                        Oct 13, 2021
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                                        Material booked on29/09 and sedule delivery date was -08/10/21 shipment no[protected]
                                        but till now not delivered material.No proper status for delivery date.No response from your side.Please reply with correct status. I contact again and again but no response.
                                        TCI XPS customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Sir,

                                        Greetings from TCI Express Ltd.

                                        Thank you for writing to us. We regret the inconvenience caused.

                                        As discussed, Its OUTSIDE DELIVERY AREA(ODA) Location and we required a separate vehicle for delivery.Kindly allow us some time,

                                        Please wait, Our delivery team will contact you shortly.

                                        Thank you for your ongoing support with us.

                                        Thanks & regards,
                                        TCi express team.
                                        Reply
                                        sanjoy das1419's [Complaint's author] reply, Oct 20, 2021
                                        Dear sir,
                                        I am waiting from 29/09 to till date.Why you booked ODA materials.No one contact me for confirm status of material.Please delivary material as soon as possible .
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