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Thane Municipal Transport [TMT] Complaints & Reviews

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Updated: Oct 9, 2025
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Thane Municipal Transport [TMT] reviews & complaints page 28

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N
Nandkishor Ghume
from Mumbai, Maharashtra
Nov 14, 2016
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Address: Thane, Maharashtra, 400602

Dear Sir,

I am Nandkishor Ghume daily journey with your TMT bus for 9.00am today i have pick your 9.20am bus vrindavan society and i want to drop to forest office stop the driver is stop the bus far of forest stop and one old women also have to pick bus also she pick to the same but you driver shouting her
please note the your bus is public not a private please do the needful.
Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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    A
    from Pune, Maharashtra
    Oct 28, 2016
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    Address: Thane, Maharashtra, 400604

    Mh03 RN
    4585.

    26th Oct 2016 time around 7:30. I travel from kisan nagar no 3 to Nitin company fare was 30. When I travel back from Nitin company to kisan nagar above auto driver meter show 65rs. Which is double the usual rate distance was showing 3.8 km. I ask him per km fare he said it's 18rs per km. I ask him it's too much but he insist to pay 65rs. it's rude. I took photo of his side auto no. After talking to him I also realise he was drunk too. Please take action
    Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
    Bhagawan maruti gawale mo.8898621e14
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      S
      Shrey28
      from Mumbai, Maharashtra
      Sep 21, 2016
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      Address: Thane, Maharashtra, 400605
      Website: Tmt

      There was earlier a bus plying for the above referred route which has been stopped. We are facing huge problem in commuting from kharegaon to kisan nagar as there are offices which start and 10 am and this bus would suffice our requirement. But since this service is stopped we have to face huge commuting problem.

      We request you to start your above service immediately. Many kids have to attend their college at that time.

      Please do the needful. Also there should be a bus for every one hour for to and fro travel ie from kharegaon to kisan nagar and from kisan nagar to kharegaon.
      Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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        P
        Prasadsk
        from Mumbai, Maharashtra
        Aug 31, 2016
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        Address: Thane, Maharashtra, 400605

        Please do maintenance of buses. Very unclean buses. Leakage in buses. Even electronic boards also not working.in night sinior citizens are not able to see properly this hanging boards on windshield. Increase number of buses.
        Increase routes like dombivli, kalyan so revenue can increase also non ac buses should start in mumbai region also.
        Comparatively nmmt and best tmt buses are very knackered. No maintenance third class buses.
        Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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          B
          Blonde
          from Mumbai, Maharashtra
          Aug 29, 2016
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          Address: Thane, Maharashtra, 400607 - Kolsheth /
          Website: thanecity.gov.in/marathi/contact_us.php

          Today 29th aug'16 i traveled by tmt ac bus no. 131 (Bus registration number : mh43 h 5374) from borivali to thane. It left the 1st stop i. E. Borivali station at 845am. Everyone got into the bus in a queue as we always do. However when i went for the last available seat on the bus, the lady refused to give me the seat claiming she had reserved it for her husband who got into the bus later than i did i. E. He was behind me in the queue. They started arguing that they were husband wife and hence needed to be seated together, they had a bag etc.
          How can someone reserve a seat like this? It is clearly a first come first serve case while travelling in a public transport. They were uneducated lot of this country and not civilized at all. Courtesy towards women was out of question.

          The same was brought to the notice of the conductor on the bus mr. Tukaram jadhav. He simply smiled and said it was your look out. I had to travel a distance of 1hour minimum and it wasnt right for him to push the matter away like this. It was highly irresponsible of the conductor to mention something like this. They are responsible for a cordial travelling and not just there to collect tickets.

          I would request authorities to take strict action against this errant conductor. How will they learn otherwise. I penalty to one will make others realise their duties. Also they should be trained and informed that they have the power to do the right thing. I hope some authorities will look into this.
          Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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            S
            shailendrajt
            from Mumbai, Maharashtra
            Aug 21, 2016
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            Address: 400610
            Website: www.consumercomplaints.in/new_complaint

            What have you done so far tmt management m... You get bloddy n no of complaints you bloody management persons. The tmt bus service people how much we should tolerate them, theres a thing called patience in each o[censored]s, what patience we should show for this m — fuc. Management. They should be treated the same way they treat the passengers patience. Dont have time maagement (I wonder if they nowthe word time). They should be banned, rto should step in and check the condition of buses, its worst then the haunted. I wish they should keep there own vehicles too in the same condition. See new mumbai bus service and buses are of good quality, tmt should feel ashamed of them themselves being the neigbour tmt has brought buses from scrap yard. They will oneday have to repend as they have made the common man time suffer like anything. This about the bus service and also there routes (12). Nowdays even the route no plate have gone for repairing so they use any damn no plate this is especially for route no 12. And make the people or the passenger suffer like anything. The attitude of the bus service man has and is also like the scrap yard buses which they use.. These type of practices should be boycotted or banned. Rtos please check if these buses are outdated then why are they plying on the roads still. Its been out of control of the common mans thinking. Being late for 2 to 3 days we can understand, but here the picture is different its overcrowded everyday including holidays, not a single day we find empty. Addition to it severly latelatiff everyday evening in night when there is no crowd absolutely. Its pathetic journey to travel by these type of buses. People reach thane station within some 30to 45 mintiutes depending on the destination they board the train from but reach home every single day by around 2 to 3 hrs late in addition to the train journey time. Try to resolve the issue asap. Or you will get more of gallis in fullform.
            Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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              P
              prdoshi
              from Gurgaon, Haryana
              Jun 6, 2016
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              Address: Thane, Maharashtra, 400601

              To, The Commissioner, Thane, Dear Sir, / Madam, this is to inform tou that The TMT (non a/c) bus services from Thane stn West to Mira road as well as Thane stn East to Mira road are being shut by local officers without any reason.after 8:25pm onwards. Regular passenger travelling back to Mira road has to pay hefty amount for BEST the alternate services which is again too much croudy and not safe for old age people. There is no responsible person available to answer that why the regular bus services are being stopped. They only tells that ab bua Nai ayega.. What does that mean? Are they not responsible for this situation? TMT is only earning from its Mira road route only as per my knowledge. You are requested to kindly take the strict actions against the guilty as after all these bus services can't be stopped at evening in rush hours..and is creating huge mess and herrasement towads the people. Your urgent and serious actions needed
              Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                V
                vaishalivaibhavkale
                from Mumbai, Maharashtra
                Apr 20, 2016
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                Address: Thane, Maharashtra, 400607
                Website: www.consumercomplaints.in/new_complaint/#moveerrors

                Sir/Mam,
                I and my husband are regular passengers of TMT AC bus-126 (4th bus-8.30am) starting at Hirannandani Estate to RBI (BKC).We never had any issues till date with the bus, driver or the conductor.As per the company rules, the driver, conductor changes on the 1st of every month.We have been travelling via this bus(4th bus-8.30 am) since 7-8 months and with all the possible traffic, we were reaching on time to our destinations(i.e. at 9.50 am).But since 1st of April (since the driver has changed on 1st April 2016) we are reaching late to office by 30 mins for the entire 1st week of April.The driver is driving the bus at his own convenience, not considering the fact that the employees need to reach on time.He drives by his own sweet time and is not bothered at all.Now my husband and myself, we both have stopped taking this bus since then, like us many others have also done the same.If you really want to check, pls compare the April month 4th bus money collection with earlier months same bus, you will definitely find a difference.This same 4th bus use to be full at Majiwada stop itself, but now the bus runs on the road with few passengers as compared to earlier no. of passengers.
                Requesting you to kindly look into the matter at the earliest.
                Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                  N
                  Nikita Amin
                  from Mumbai, Maharashtra
                  Jan 6, 2016
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                  Address: Mumbai City, Maharashtra

                  Hi I stay at Bhiwandi and normally travel by 85 no bus from Bhiwandi to Mulund. I used word "Normally" coz the frequency of the Bus is too too bad. Sometimes we have to wait at the stop for 40-60 mins or even more coz the frequency is too BAD & no other buses from Mulund-Bhiwandi or Vice versa. Also would request u guys to improve the Bus maintenance and services. In none of TMT buses you could read the Name plate or Number coz either they write with White chalk or conductor keeps yelling the name of last stop. Drivers are in so much of rush god knows where they want to fly off. till u try reading the Bus name/no or listen conductor telling us the bus is away from the stop. We are not asking for LED boards which are used in BEST buses but at-least use white lights or Hanging board in each and every bus. Take this feedback's seriously & also immediate action on it.
                  Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
                  Guys enjoy Monsoon in (the) TMT free of cost
                  Worst transportation in the history of mankind
                  Worst transportation in the universe
                  RIP..
                  .
                  ...
                  ...
                  ...
                  ...
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                    S
                    sharmash
                    Sep 16, 2015
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                    Address: Thane, Maharashtra

                    Incident date 16th Sept 2015, Bus Route no. 58 from Mira Road to Lokmanya Nagar, Vechile No. MH04 G8136, Departure Time from Mira Road morning 8:30 a.m. (approx time) Complaint against the Bus conductor Batch no. 804 Unethical behaviour / Insulted Tone and Insulted Exclamation used while talking and converted discussion in to argument. a) Ticket charges from Mira Road home / start stop to Thane station is Rupees 26. While taking the ticket i have paid him 30 Rupees at first stop, for change of 4 rupees the conductor said 'baad mein le' in rude tone and hyper voice. I said ok b) At Manpada stop i asked for the change again he said 'baad mein le' tone used very insulted. c) By near to Muktainagar stop i asked again for the change this time he said 'kya baar baar choottha maang raha hain, ek baar bolana baad mein lena'. As i was standing from 1st stop by this time i had visited 3 time ahead and again back. d) after couple of second of above incident no. c he conductor start to shout at me and said go ahead go ahead as ladies was standing beyond me i replied himnot able to move ahead becaus people 's are alaready standing. Again he used very insulted Exclamation, talked with Finger Pointing and loud tone. i request him to low his voice as i have notsaid him unethical words but he was continosouly started to speak nuisance words in high tone. I asked him his batch no. and said i m gonna make a complaint he said 'tujhe jo karna hain kar le' and refuse to give his batch no. . Public around us asked him to keep quite and asked to move ahead. After this argument at neat thane stop i asked him for the change again and than he had given me my change at taht time i noted his Batch no. I dont know how this my complaint will be taken care and hoping to take a serious or proper acition. Doont how come this type of persson get a pulic service job who dont have a manner to talk with a public.
                    Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.

                    TMT Bus — Rude Behaviour with Passengers by Driver and Conductor

                    I have submitted a fedback to mulund station control cabin while I travelled from Rout No 102. From MIDC to Mulund. Pls find attachments for the Same & Look into Matter Thanking You

                    Unethical Behaviour - Comment #2390862 - Image #0
                    Unethical Behaviour - Comment #2390862 - Image #1
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                      G
                      gopalc63
                      from Mumbai, Maharashtra
                      Aug 3, 2015
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                      Address: Thane, Maharashtra

                      Dear Team, Request to increase the frequency of the bus no 6 Wagle depo, at least in morning hours from 7.00 to 8.30, after 7.20 bus, no bus frequency for 30 to 40 mins, which cause inconvenience to all regular passengers. Request to treat this on priority.
                      Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                        Prativa Jena
                        from Pune, Maharashtra
                        May 15, 2015
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                        Address: Thane, Maharashtra

                        Dear Sir, I am traveling through Bus no 59 (Tulsidham to thane station). Bus time is 7.30 a.m. This is to bring to your notice that the bus is not coming since a month time. We are facing lot of problem because of non-availability of bus. Further would like to inform you that earlier the frequency of bus was ½ hour but from some 6 months it has been reduced to one bus in a hours. We had only one bus in a hours that to it is not coming. You could understand the severity of problem we are facing these days. As a residence of Tulsidham I would like to request you to please increase the frequency of bus No. 59 and Please look into the matter regarding non availability/irregularity of bus. Looking forward for positive response.
                        Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                          R
                          Rising1995
                          from Mumbai, Maharashtra
                          Dec 19, 2014
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                          Address: Thane, Maharashtra

                          Since last 3 days I have seen that AC buses towards Dadar are running only with few people. Instead of runnig these buses towards Dadar please extend these routes to Backbay Depot so that all people those who travel by the rickety chinese buses of BEST atleast people can travel comfortably by Volvo buses towards Backbay Depot. Please start immediately because there are many people those who travel towards Backbay Depot.
                          Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                            Prafful R
                            from Mumbai, Maharashtra
                            Aug 13, 2014
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                            Address: Thane, Maharashtra

                            Dear Sir / Madam, for past several months, the Frequency of buses on Thane Station to Pawar Nagar has reduced considerably. There is always a que of atleast half a kilometre at any point of time during peak hours. The average waiting time to get in to buses is anywhere about 30 - 45 minutes, considering that commuters have to let pass atleast three buses before they could get in to the bus. Pawar Nagar is a very busy route and requires a bus at atleast 10 minutes interval during peak hours, otherwise the situation gets beyond control. All the buses get overloaded as a result and causing a danger as such. Request an early resolution as hundreds of commuters are going through worst time for the past few months
                            Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                              varun10
                              from Mumbai, Maharashtra
                              Jul 21, 2014
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                              Dear sir/madam, This is to bring to your notice, that from the past 20-25 days...Bus route no.26/27 Majiwada Bus for 6.50 am does not arrive...this is causing problems for daily commuters like me and also to pass holders who have taken their passes till Majiwada (gaon)...also bus for 7.20 am doesn't arrive quiet often... Please look into the matter...Thanks
                              Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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                                N
                                nimeshyoung
                                from Mumbai, Maharashtra
                                Jun 23, 2014
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                                Resolved

                                Increase the nos. of buses route No 58

                                Address: Thane, Maharashtra

                                Bus route No.58 lokmanya to Mira Road. AS per TMT contract there are 25 Nos.of buses, But as per actual scene there is only 7 buses are running.Public are diverting due to less of service \. This is to inform you to increase the nos. of buses ASAP....
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                                abhishekgarg13
                                from Ahmedabad, Gujarat
                                Dec 11, 2013
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                                Resolved

                                Overcharge of Fare- MH 04 G 8094

                                Address: Thane, Maharashtra

                                I always travel on this route from Voltas to Hiranandani Midows(Edenwood). The fare for this distance is 5 Rs but this bus condutor took 8 Rs from me. When I argued with him, he simply refused to provide any explanation. He even refused to tell his name. This is totally cheating and this bus is looting people charging extra fare. I boarded the bus at around 8:50 pm....
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                                mr.Pradeep
                                from Mumbai, Maharashtra
                                Sep 11, 2012
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                                Resolved

                                Address: Thane, Maharashtra

                                Every day we are suffering while travelling from thane station to Wagle Aagar because of poor frequency of buses.Nobody taking care of this only Middle class people like us we are suffering no buses,no auto nothing.On thane station T.M.T.Employees hang several buses list but practically only 1 bus which is already full by Mira road people are coming every after 20-25 Minutes & till that que for bus is increasing.Same way if somebody is in urgent he cant take auto too as for auto also so much people standing in a q.Every time Ministers celebrating their birthday,all are busy in their personal enjoyment but nobody cares about Normal Public.

                                If possible please try to get direct Buses from thane station or else please allow BEST Services from thane station to Lokmanya Nagar

                                Expecting some action Should take by filling this complaint.
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  AjmerPatel
                                  from Mumbai, Maharashtra
                                  Jun 3, 2012
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                                  Resolved

                                  Address: Thane, Maharashtra

                                  A man named Shekhar Pingle and his fraud partner Sheetal Khade cheated over 30 odd people for over 40 lakhs on the pretext of providing a job with the TMC (Thane municipal corporation). After a preliminary inquiry, people started gaining hints about they both are doing cheating and fraud by misusing this money and gaining personal benefits like changing their lifestyle and home renovation, and no job offers are their in TMC, On this ground many a times all people use to gather and use to discuss about give away our money or give us the job, many of them have banked upon them and left their present job... still many of them have not got their money and they both are pretending that all money went inside the TMC and soon job letter will be passed and will get the job. My friend was a victim and is having a bad phase of his life since he had took loan of rs 2,00,000 to pay them for job offer on time and arranging it in 1 day... I and we want that this person Shekhar Pingle and Sheetal Khade should be taken into remand and give away money by selling off their property and should sentence to jail for at least 15 years.. so that fraud people will get fear of not doing such activities... they also making bad image of TMC. Please do some thing and circulate this post so that every body in thane and Mumbai should know about this both culprits in our society.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    k.rasal
                                    May 19, 2011
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                                    Address: Thane, Maharashtra

                                    Thane Muncipal Transport : Buses plying during peak hours is between a gap of 25-30 minutes, thereby crowd increases which 3 buses can accomodate and then one bus comes and rest of the people has to stand for another 25 minutes for the second bus. It takes more than one hour to travel to place like Kolshet.& Manorama Nagar . If the TMT is not capable to provide service to people then BEST should be given entry for nearby places also.

                                    Kindly liook into the mater. Its an humble request from the people who travel daily & fed up of this daily routine.

                                    Thanks & Regards.

                                    Genuine Requestor.
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