[Resolved] Think & Learn / Byju's — refund policy
Bengaluru Pete, Bangalore Urban District, Karnataka, India
Prpriyanshi98 on Jul 17, 2017
On 16.7.17 a counsellor from byju's came to our house and he told us about the course for the students we were impressed by that and he told me that if we bought the course it would be very helpful for my studies so my parents agreed for taking that course of class 10 then he told it would cost 24000 inr but seeing my previous grade he would give discount and at end the final price was 16000. But my parents didn't had that amount and then he suggested that my parents should lock this offer by paying 2000 and can pay the cheque after two days. Therefore my parents agreed and gave him 2000. But after consultation with my teacher i dedcided to cancel that
On that very day and mailed them about the same. Then they replied their representative would contact us. And the next day representative contacted us he told that the money would be refunded when we did the whole payment and the product was delivered to us and after two days we should be able to request for a refund. I don't know why they are forcing me to buy the whole course even if i am not interested and these complications of the refund was not informed to us
Complaint marked as Resolved Sep 23, 2017
It took long time but at last i was refunded i had to provide my details again and again but after two months of time this process was complete.They actually test your patience.
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