Claimed

BYJU's Complaints & Reviews

1.7
Last updated May 11, 2024
Complaints 4169
Resolved
1428
Unresolved
2741
Quick Links
Statistics
Share
Contacts

File a complaint to BYJU's

Having problems with BYJU's?

File a complaint and get it resolved by BYJU's customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

BYJU's reviews & complaints page 209

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
pvahamid
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Students kit is not loading video

I have purchased for my daughter a students kit for 8th and 9th standard and they have delivered on 10/12/2015. EP/BP AC NO[protected] and E-Biller ID was 5783.
since then it never worked. When I tried their consumer service they told with Sony Experia Z1 it wont work. Then I changed my handset to HTC 816. Then they told it wont work with it also. They suggested me to have a samsung tab and I have purchased Tab 4.

Still...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
san444u
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No proper response even after multiple mails for refund

Address:Hyderabad, Andhra Pradesh, 500072
Website:byjus.com

I purchased a test series IAS 2016 prelims from byjus.com.
Even after calling for 7-8 times about refund status and mailing for a confirmation about refund process initiation, they don't assure anything.
They are so annoying, every time i call customer care, they say it is in process.
Please beware of Byjus commercial classes. they are least bothered about students career....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Payal Chhatwal
from Chennai, Tamil Nadu
Apr 1, 2022
This thread was updated on Apr 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical behaviour

Address:Bangalore, Karnataka, 5600095
Website:Byju.com

Ra
ramurajendra
I concur with Kamal. These guys are very good Cheaters and the most of all is Mr. Byju Himself. He protrays himself to be a samaritan at the time of discussions for striking franchisee deal but then waives off all the responsibility when it comes to determining the situation on ground. Its been two years since we had taken franchisee from Byju's and the tablets which he had been claiming have not reached the...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
M
Medhaa Shankar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in delivery, unresponsive staff

Address:Bangalore, Karnataka, 560078
Website:byjus.com

I write this in disgust of byju's tablet course. To those who are unsure of byju's, treat this as an eye-opener. One month ago a woman badgered my into buying the tablet course with the usual last day to avail offer bull. I come from a middle class family and 26k wasn't too easy to pay. But i rushed my parents and we tried paying online but their portal didn't work for three days. They asked us to go to their office which...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Md Rayyan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tablet

Address:New Delhi, Delhi, 110018
Website:byju classes

The content is gudbut all the chapters are locked they are not teaching the basics
They cheated with me and i regularly register complaints which are not taken under consideration i will make sure that i am the last one to use the services provided by tjem from my family and relatives if my problems are not solved by them

The most important part that half the content is
Locked...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
ganesh yellapu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud of rupees 10000

Address:560034
Website:byjus.com

My name is Ganesh am studying in class 10 in Andhra Pradesh.I am suffering from arthritis and because of this am not able to go to school from 3 years am sitting at home and learning.this am writing my board exams so to learn I have bought a 10 th class course from them when am buying they have told that I can clarify my doubts through video chat .and you clarify you are doubts .I felt so happy because as am not going to school this help...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ajmeer123
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The quality of teaching what they have assured

Address:600064

I admitted my ward in 9th standard in BYJU's Classes Chromepet Centre with lot of confidence to train the student for IITJEE main. At the time of admission they assured me that the faculty members those who are handling the sessions are Professors from IIT and very good trainers in IIT preparation. They started the classes with few aged Professors in the beginning and in during course I felt the quality has been diluted drastically. Every...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
san11
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Byjus classes cheating

Address:Hyderabad, Andhra Pradesh

Byjus classes cheats students, they say all the below

What they say vs fact

1. Our cat training is sufficient to crack cat, gre, gmat... — > once you land into byju they say there is a special program for each, please join each one of them individually.
2. They say they will refund your amount in 3 days — > within a 3 day duration no one will be able to decide on the classes,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kamal2311
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated with 20 lakhs

Address:Bangalore, Karnataka

I took a franchise from Think and Learn Pvt. Ltd. ( Byju's classes) 1 year ago as I was promised that my role would be to operate the classes and all other activities - Product, Marketing, Student demos and conversion will be performed and supported by them.
We would have to take care of the local infrastructure and a little bit of local marketing.

I put my father's hard earned PF savings and mortgaged my...
Helpful
50 other people found this review helpful
50 found this helpful
31 Comments
Report
Copy