Times Of India Complaints & Reviews

I am subscribed to Times Of India for a period of 36 months.
My Customer ID CH[protected]
Subscription Period 16/5/2022 to 15/5/2025

I am Also a yearly subscribed to Economic Times
My Customer ID CH[protected]
Subscription Period 10/6/2023 to 10/6/2024

I have not been receiving news papers for the past 4 days (4th Jan to 8th Jan)

I have mailed the Chennai CRM...

We have given 2 cheques for 2 no's combo subscription on Aug23. But it complimentary 2 no's double bed sheets yet not delivered.

I subscribed the epaper on 14/11/2023 and deposited the amount as asked.. Immediately I saw that they want another amount of $15.00 to upgrade it . I didn’t want to upgrade and immediately I unsubscribed and requested to refund the amount $ 34.99 . The company did not resolve hence I lodged a complaint against Times of India thru you on Dt 20/11/2023 expecting an early response.
Please see to it to resolve soon.
Virendra Kumar
[protected]@gmail.com

Ref my id no:[protected] & form no.: sca22101546..

Since 1st dec 2023, i am not receiving papers.
I am the subscriber since day 1 and now subscribed for 2 years from may 2022 to may 2024.

I made several complaints through call centre and via mail to toi crm on 13th dec, 15th dec and today (22nd dec 2023).

Promptly they are acknowledging the complaints and no resolution.

Call...

I have not been supplied Times ono f india paper from 19th.

We have been getting the Times newspaper since 2021 and last two months, the paper is not delivered to us stating that your delivery person from Chennai is not coming on time near Pondicherry location and they are insisting the local sub supplier to collect the papers from a different location at Pondiherry which does not meet his requirement. This small tussle between the delivery person from Chennai and the local sub dealer at Pondicherry put the readers in limbo by not getting the Times newspaper. There could be another issue by other newspaper agent not to supply Times to us so that their subscription base can be increased. The net result is we are at a loss not to get Times newspaper. Would appreciate to resolve this at the earliest. I wrote a complaint one month also but there is no response at all nor any improvement. Regards K Vishwanath

On 18 JUL 2023 made a payment online through BHIM UPI Rs. 448 towards TOI Plus subscription. I could not activate the account and hene made a complaint to Times Of India by email. On 24 JUL 2023 by email they required screenshot of the payment which I provided on 04 AUG 2023.- "18 Jul 2023 18 Jul 2023 TO TRANSFERUPI/
DR/[protected]/Times
In/ICIC/cca.223594/colle-
TRANSFER TO
[protected]
Rs. 448.00"
Till to day, i.e., 05 DEC 2023 it is not resolved. But on taking up the matter again with CRM coimbatore I received a reply on 18.OCT 2023 as, "YOUR PAYMENT REFUND SIR..."

Till it is not resolved. As it has taken already nearly 6 months, refund me the amount paid immediately.

G.L. Sankaran

Hi

After buying subscriptions from times of India online. It’s been more than 1 month iam not receiving newspaper.

I have complained many times they just call to close the query not for solving issues

I want refund for my subscription

I subscribed for a e=paper ( news paper ) with Times of India on Nov, 14 2023 & paid an amount of$ 34.99 by a debit card, I was asked to pay another $15 to upgrade . I was not willing to upgrade it & informed immediately about the same & requested to refund the subscription amount paid, It has not yet been refunded .

The times of india paper has not been delivered since three days. My susbcription Id is SCT30567117 valid till May 2024. Please confirm the reason behind this and also share the chennai 600 097 contact details of the excutive to get in touch.

Respected sir paper is not delivered, always this paper delivery person is making the issue, pls change the delivery person

BHASKAR. REDDY
Phone [protected]
Email: [protected]@gmail.com
This morning I paid Rs 832 for 6 month subscription online through Net Banking. My bank account was debited. But the Times of India website is not responding.

I am not receiving my TOI newspaper subscription despite my subscription is valid till June 2023. Please find my details below:

Customer ID CH[protected]
Name ABHISHEK PRASAD ROY A
Address F.NO 06, RAJAPUSHPA ATRIA, BLOCK-B, N/R PHOENY GEEN SCHOOL, GOLDEN MILE ROAD, KOKAPET, KOKAPET, Hyderabad, Hyderabad, 500075, Telangana
Email Id [protected]@gmail.com
Mobile Number [protected]
Subscription Period 16/6/2023 to 15/6/2024

My name is K Vishwanath and I live in Tamil Nadu 17 Kms from Pondicherry and 3 kms from Pondicherry border. We are not receiving the Times of India newspaper in the morning for the last 15 days. It appears to be logistics issue where the papers are not being delivered in the morning from Chennai and the vehicle appears to be moving in the other route. We are forced to get other newspapers which we are not interested. We wanted to know whether solution can be arrived between the Times of India Main and sub agents so that your customers get the newspaper. This will only increase your subscription base if you are proactive.

Dear Sir/Ma’am,
I had contributed for TOI newspaper for 02 years and accordingly Rs 1949.00 was paid to BENNET COLEMAN & CO. LTD on 21 Jul 23.
There was an offer of a free full size Bed Sheet on two years contribution within 45 days of payment but after passing almost 80 days nothing is heard from TOI which is viewed seriously.
It is requested that commitment made by TOI be fulfilled at the earliest.

Yours Sincerely,

Commander ( Indian Navy) Virendra Chowdhary
Mob: [protected]

I had subscribed to TOI, and conveyed my new address. However, it is not being delivered as yet.
Your Customer Care number is a sham. They do not take the call and do not call back.

My new address is
Sumant Kant Sahai
D-404, Sushma Grande
Zirakpur (Punjab) 140603

Dear Team,

This complaint is in reference to my subscriber id DL[protected]. The newspaper vendor responsible for distributing the newspaper to my address (Address mentioned in mail dates 28-Sep-2023) on a daily basis is not fulfilling his requisite duties and resorting to malpractice and coercion. He is not regular in collecting the coupons and collects the same once in 3-6 months and asks for advance coupons (which are...

I have this morning paid a sum of Rs.1, 197/- towards annual subscription vide

my subscription Form Number is SCF33483233. Please send the receipt and let me know the period of subscription viz., whether it commence from today[protected] or on[protected] upto expiry of 12 months from commencement date which please specify. Also, please advise your local circulation agent for taking note of this payment and continue uninterrupted supply of the daily.
Regards
G.Sridharan

Subscription ref no [protected]. Mr. Sebastian, Mob. no. [protected].
Despite complaining, we are receiving newspaper daily at 8 am, while we asked for 6 am delivery. No point in reading newspaper after TV news. Request arrange delivery by 6 am - Murthy, f/o Ravikumar, 2J, 3rd Block, Radiance Ivy Terrace, Near Toll Gate, Siruseri, Chennai.

I am writing to address a recurring issue I have been facing with my Times of India annual subscription. I renewed my subscription on July 16, 2023, by making a payment of ₹699, but I have yet to receive the subscription coupons. Furthermore, my subscription only started after a delay of 15 days.

This situation is particularly concerning as it is now over 1.5 months since my payment, and I am still waiting for the promised coupons. To add to my frustration, the vendor is now requesting either payment or coupons, creating additional inconvenience.

I must emphasize that this is the third time I am experiencing such a delay and inconvenience with my Times of India subscription. As a loyal subscriber, I expect a smooth and timely renewal process, which unfortunately has not been the case.

I kindly request your immediate attention and assistance in resolving this matter.

My Subscriber ID is CG[protected]