Times Of India Complaints & Reviews

My Name C Nagendra Prasad
Address ROHINI 9 Red Cross ( Monteith) Road
EGMORE CHENNAI 600008
Cell No [protected]/ [protected]
Regular subcriber for over 5/7 years @ same address

PL SEND TO DAYS Issues and Continue with NEW Delivery

C NAGENDRA PRASAD

I have done payment on 3rd April for 6 Month TOI new paper subscription but got newspaper only for two days(21st and 23rd April). I had raised Multiple complaints and had a word with area manager Sravan but no use. Even he stopped attending my calls.

Dropped multiple mails to below email
crm.[protected]@timesgroup.com

But it seems these people always sleep and never check mail...raised around 100 complaints but no use.

Around 100 times called to Area manager Sraven but no use.

Whole System TOI is sleeping and I am suffering because of that.
Neither they are delivering new paper not reimburing my Money.

I have an mail ID with times.
ID was [protected]@indiatimes.com
same is not active, please make it active and inform at my alternate mail ID [protected]@gmail.com

Hi Sir/Madam,

I paid Rs.1, 149/- on 13-Apr-2023 before 11 AM based on the commitment that paper will be delivered on or before 06.45 AM from 14-Apr-2023 onwards from your executive.

But paper is not delivered till date as per your commitment.

01185946 : 14-Apr-2023
01187082 : 15-Apr-2023
01187519 : 16-Apr-2023

Find various registration ID of my case with CRM, but no response from your end.

Requesting for cancellation of my subscription, and refund of Rs. 1, 149/- without further delay.

No more case registration and false commitment is expected. Such a bad experience with Times group for the first time in my experience.

Please do the needful at the earliest.

Regards,

Loganathan

I was out of station and vendor didnot deliver copies for several days. The Area Manager did not care even to see my SMS My subscription is alive and in effect till 15/08/2023.

I want credit for one full month and date extended till 15/09/2023.

Subscription ID [protected] mobile [protected]

I have subscribed by paying the discounted price of Rs 479 to Times Internet today afternoon but am unable to login. Kindly resolve.
Regards
Govinda Bhattacharjee
[protected]@gmail.com
[protected]

I have taken a 3 year subscription for TOI newspaper in chennai on Febraury. But in March paper delivery got stopped and for more than a month now the paper is not delivered. Even complaint has been raised with TOI customer care within 3 days the newspaper not getting delivered. Still the issue is not resolved. Even there is no response from the area manager Sivaraj for Kundrathur area. Whenever we call to the customer care they are just replying that the issue will be resolved within 24 hours. And if we send mail to CRM.[protected]@timesgroup.com they will reply that the complaint has been escalated to area manager or regional manager but not sure how many they will escalate the same issue to the respective managers. Not sure how long they will take time to resolve the issue.

Complaint no : 01162045

Times of India newspaper is not coming at my doorstep. The vendor are not providing newspaper from last 4-5 days. Please consider my issue this kind of problem always happens every month.

I had made payment for Rs. 4888 towards gift subscription of 24 months newspaper on 02.10.2022.
It was acknowledged by TOI by email and SMS assigning GS 0003266.
On not receiving any coupons, I contacted customer care who informed me that the subscription is rejected as form is incomplete .I should send my details to CRM Delhi for refund.
I have done it multiple times since Nov. 22 giving all payment particulars such as credit card statement and transaction ID.
I have also called them at least 20 times everytime being informed to do it again.
CRM Delhi does not even reply to my emails.

Regards
mahulika

We have a TOI doorstep newspaper delivery for a year with Subscription ID MU[protected]. But the agent fail to delivery the newspaper every one day in a week. We tried to discuss the issue with the delivery agent but facing the same issue again and again. Kindly look into the matter or please change the delivery agent. Waiting for a positive response.

We have been getting Times of India Newspaper but without the supplementary Papers . As the number of pages in the Newspaper shows 18pages we only receive 15pages papers and where are the rest pages? I see no proper service rendered with the money charged.

I have subscripted for TOI doorstep newspaper delivery with order ID TS0141688A and on online dashboard of TOI it is showing ongoing status, But still I didn't received newspaper at doorstep.

May I know from when it will going to start??

I am a ling time subscriber for TOI editions. This time when I tried to renew subscription for 6 months (Rs.1178), the payment portal displays an amount of Rs. 0 with a maximum of Rs.1178. When I proceed with the payment it is taking only Rs.0 and is issuing a receipt for Rs.0. What is this. Please correct it immediately

I read online epaper TOI-Mumbai. I had paid the subscription but still it shows my subscription has expired. Today morning again I subscribed as the sign came up - my subscription has expired though it came up that my subscription was successful.
A month back I had the same problem. Like a fool I paid thrice to no avail.
I am a journalist and an American citizen residing in Mumbai in my retired life.
Will you help me on priority as I stand nonplussed.
Thank you and God bless.

I have purchase the yearly subscription under times of india daily news paper on date DEC-19-2022.

I have not received the paper for last 2 month and i have also informed about the same to TOI tollfree number like 10 times. But no further response from them

But sorry to say there is no response from times of india or any action from local paper distributor or dealer..

So please take necessary action and issue the paper to my house as soon as possible.. And extend the 2 months free of my subscription period.

Hope times of india will definitely take action.

Thanks,

Arokkia yogesh

I have booked my subscription on 9 feb 23 and deposit required amount i was told paper will be delivered to be 13 feb 23 but we have not recived till today no one piking my call no one reply on e mail
I think you are loosing credibility & I may not continue with your paper from next year.
ORDER NO #TS037377
CUSTOMER ID DL[protected]

I left Times of India on 31st August, 2020 and my claim for pension was lodged with RPFC Bandra Mumbai Maharashtra on 17.03.2022. However, till date I have not received any intimation from RPFC Mumbai regarding the processing of my pension. My membership number is MH/BAN/0001199/[protected]. I attained the age of superannuation on 31st May 2021.

Kindly look into the same.

With regards,

G.KESORAAM

Dear Times of India Team,

I hope this email finds you well. I am writing to express my concern about an article that was published in the lifestyle section of your publication on 10th February 2023, titled "What apparently was just a cough turned into a stage 3 Lung cancer diagnosis: 26 year old shares how she dealt with cancer."

I am the person referenced in the article, and I was not aware of this publication...

Now for the past three months Times of India news paper is not delivered before 8am and even if done the delivery boy just throws the news paper into my gate which falls on water, mud, sump, plants and mostly if it falls on the ground the paper is bitten into pieces by dogs.
I had requested the delivery boy en-number of times to just place the news paper on my gate which is even more convenient for him however, he keeps throwing the news paper and for the past three months I hardly get to read the paper.
I had raised a complaint with the Times of India newspaper distributor for my area Mr.Gowtham Iyer (Mobile :[protected] but he too does not care even after repeated pleas.
MY DETAILS ARE :
A.Henry Joseph
90/24, Ganesh Nagar Main Road,
Selaiyur,
Chennai - 600073
MOBILE NO ; [protected]
SUBSCRIBER ID : [protected]
FORM NO : SCT26727089
DEPOT NAME : SELAIYUR
VENDOR : Saravanan T VI0697

My mobile number is [protected]. I had renewed my subscription for online Times of India news on 20/12/2022 by paying Rs. 475 online using kotak credit card on 20/12/2022. But, I get sms from the Mumbai Times of india office asking me to pay the renewal amount. It is possible that my payment hS gone to Bangalore Times of india offic since my credit card statement shows the it is paid in Bangalore.
This should be corrected and I must get news online.
Victor prince sundarsingh, D101, powai Park, high street, hiranandani, Powai, Mumbai, 400076