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TimesofMoney Customer Care
TimesofMoney Pvt. Ltd.
Customer satisfaction rating: 11%
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800
COMPLAINTS

TimesofMoney Customer Care

TimesofMoney Pvt. Ltd.

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Address
Level - 4, B Wing, Reliable Tech Park, Airoli
Navi Mumbai
Mumbai City District
Maharashtra
India - 400708

Customer Care Phone Numbers and Contacts

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Additional info

Shinu Pillai Janardhanan
Director

Pradeepkumar Theckinkattil Prabhakaran
Director

Rahul Ranjith Pai
Director


Customer satisfaction rating
11%
Complaints
800
Pending
0
Resolved
91
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So far so good - The company responded to our notifications and is working on resolving complaints.

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TimesofMoney Complaints & Reviews

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TimesofMoney — transaction error [Resolved]

 Kishorekumar03032000 on Dec 20, 2018
This is Kishore. I tried to purchase a course on UDEMY dated 18/12/2018 for Rs.800/- but once the transaction is about to...
Complaint category Education

 Âfřîð Ķhâň on Dec 15, 2018
Hello sir my name is afrid jaitapkar return problem on 2nd time i tried to purchase ucs worth rs.799/- using my sbi account in my pubg mobile on[protected]. Unfortunately, my money got deducted from my account. However i received no ucs in return. The money was debited to times of money ltd. I have contacted the pubg official team but am still waiting for a response. I am attaching all screenshots of bank details as proof. Kindly help... Me plzz sir return problem thiss is my 2nd time please help mee..


money got deducted but uc is not came on my game pubg
Complaint comments  Add a commentComplaint category Banks

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    TimesofMoney — purchase failed,but money deducted

     Kunal Kaushik Bora on Dec 13, 2018
    I tried to purchase UCs worth Rs.799/- using my PNB account in my PUBG mobile on[protected]. Unfortunately, my money got deducted...
    Complaint category Banks

     Kunal Kaushik Bora on Dec 13, 2018
    Purchased ucs of 600 worth rs. 799/- in pubg mobile through the in game app. Money was deducted from my punjab national bank account but i got no ucs in return. Pubg team has so far been unresponsive to my requests. I am attaching my last few transaction details. Will my money be refunded or do i have time to get back the ucs. Whom do i contact if issue isnt resolved. Kindly help


    purchase failed
    Complaint comments  Add a commentComplaint category Banks

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       Bhukya Hazarathaiah on Dec 11, 2018
      Count Number[protected]
      BranchADB KOVUR (NELLORE DIST)
      Address S/O Ayyanna 124 Sidda Reddy Palem
      Village Dagadarthi Mandalam
      Rangasamudram Post- Sri Potti Sriramulu Nellore
      524240
      Account TypeSBNCHQ-GEN-PUB-IND-RURAL-INR
      Account NameMr. Bhukya Hazarathaiah
      Interest Rate(% p.a.)3.5
      Drawing Power0.00
      MOD Balance 0.00
      CIF No. [protected]
      IFS CodeSBIN0003743
      MICR Code[protected]
      Nomination RegisteredYes
      Balance as on09/12/201836, 237.94
      Date (Value Date) Narration Ref/Cheque No. Debit Credit Balance
      09-Dec-18
      (09-Dec-2018) TO TRANSFER
      INB Times of Money Limited [protected]IGAEXWFDH6 TRANSFER 249.00 35, 988.94
      09-Dec-18
      (09-Dec-2018) TO TRANSFER
      INB Times of Money Limited [protected]IGAEXWKDF0 TRANSFER 11, 900.00 24, 088.94
      09-Dec-18
      (09-Dec-2018) TO TRANSFER
      INB Times of Money Limited [protected]IGAEXWLEA8 TRANSFER 7, 900.00 16, 188.94
      09-Dec-18
      (09-Dec-2018) TO TRANSFER
      INB Times of Money Limited [protected]IGAEXWMDQ6 TRANSFER 7, 900.00 8, 288.94
      09-Dec-18
      (09-Dec-2018) TO TRANSFER
      INB Times of Money Limited [protected]IGAEXWMFI7 TRANSFER 4, 499.00 3, 789.94
      **This is a computer generated statement and does not require a signature

      TOTAL AMOUNT:32440.00 PLS REBACK MONEY MY ACCOUNT
      Complaint comments  Add a commentComplaint category Online Games

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         Sarfaraz2000 on Dec 11, 2018
        I have successfully completed the transaction of 600+60 uc in pubg mobile for rs. 799 on 11th december 2018 at 16:33 via net banking with the account from vijaya bank. But, the product is not received yet. The amount is debited from my account. So please either refund me or provide the uc. My pubg profile name is valarmorgulis2 and id is[protected]
        Below i have attached some screenshots as proofs. You can see the message received from bank that the amount of rs. 799 is debited. Hope you will resolve it soon.


        uc in pubg mobile not received
        uc in pubg mobile not received
        Is pubg mobile a fraud?!😡😕😢😤
        Complaint comments  Add a commentComplaint category Online Games

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          TimesofMoney — pop diary+-diary, journal - android app-not downloaded-reg

           Robert Raja on Dec 11, 2018
          I have downloaded a app through google play store by yesterday after paying of rs.180/- dt. 10.12.18.
          The app is '...
          Complaint category Online Games

           Bhukya Hazarathaiah on Dec 11, 2018
          Refund my money.. By mistak transferd.. Re back my money created to my account. Details a/c:[protected], ifsc code:sbin0003743, bank:state bank of india. Phone. No:[protected].. Pls returnd my money. Online game by mistek trasfer my money..

          Date (Value date) narration ref/cheque no. Debit credit balance
          09-dec-18
          (09-dec-2018) to transfer
          Inb times of money limited [protected]igaexwfdh6 transfer 249.00 35, 988.94
          09-dec-18
          (09-dec-2018) to transfer
          Inb times of money limited [protected]igaexwkdf0 transfer 11, 900.00 24, 088.94
          09-dec-18
          (09-dec-2018) to transfer
          Inb times of money limited [protected]igaexwlea8 transfer 7, 900.00 16, 188.94
          09-dec-18
          (09-dec-2018) to transfer
          Inb times of money limited [protected]igaexwmdq6 transfer 7, 900.00 8, 288.94
          09-dec-18
          (09-dec-2018) to transfer
          Inb times of money limited [protected]igaexwmfi7 transfer 4, 499.00 3, 789.94
          Account statement for the period09/12/2018to09/12/2018
          Account number[protected]
          Branchadb kovur (Nellore dist)
          Address s/o ayyanna 124 sidda reddy palem
          Village dagadarthi mandalam
          Rangasamudram post - sri potti sriramulu nellore
          524240
          Account typesbnchq-gen-pub-ind-rural-inr
          Account namemr. Bhukya hazarathaiah
          Interest rate (% p. A.) 3.5
          Drawing power0.00
          Mod balance 0.00
          Cif no. [protected]
          Ifs codesbin0003743
          Micr code[protected]
          Nomination registered yes
          Balance : 36, 237.94
          Date :[protected]
          Complaint comments  Add a commentComplaint category Online Games

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             HeartHackerS on Dec 10, 2018
            Purchased uc cash via in-app purchase of pubg mobile on 09/12/2018 at via internet banking. Costing rs.799 for uc credit of 660.

            My account has been debited for the same amount but no uc cash was credited to the game. It shows in my sbi account that the money went in times of money limited.
            Its a huge sum of money and i'm worried for the same.

            Customer care centres are unreachable..
            Please refund my money or credit uc..


            purchased uc cash for pubg mobile game but not credited
            Complaint comments  Add a commentComplaint category Banks

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              TimesofMoney — mobile legends recharge

               Nokyeang on Dec 7, 2018
              I have online recharge my mobile legends account of ₹399 from sbi. The transaction was completed and the amount is already...
              Complaint comments  Comments  (2)Complaint category Online Games

               vb_97 on Dec 4, 2018
              I purchased an app today (4th december 2018) on play store, and money is deducted from my account. I paid rs 120 for 'lo fi music radio' which is available on playstore. I finish my transaction, but my purchase is not reflected in the app. Reference number for the transaction:[protected]igaewuzbb6.

              Any help will be appreciated.

              Thank you.
              Sir. I am purchace coin for live u. But 669 rs debited in my account. I didn't receive coin or Google play order number. Pls refill my coin or recredit my money...

              Complaint comments  Add a commentComplaint category Online Shopping

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                TimesofMoney — payment towards g suite processed and amount deducted but not reflecting in google account

                 bhavnashankar on Dec 4, 2018
                Hello,

                I made a payment of rs 12, 000 to gsuite about an hour ago from hdfc netbanking (Bhavna shankar's account...
                Complaint comments  Comments  (1)Complaint category Banks

                TimesofMoney — about amount deduction in pubg mobile

                 Manoj R B on Dec 3, 2018
                I used buy royal pass in pubg mobile game and used to pay the amount 730 using sbi net 🏦 but the amount is debited but...
                Complaint comments  Comments  (1)Complaint category Online Games

                TimesofMoney — purchased a udemy course,rs 640 deducted from my bank account,but course did not appear neither for a payment confirmation message

                 Soumini Basu on Dec 1, 2018
                Hi,
                On 28th november 2018, purchased an udemy course for rs 640 after logging into udemy app. Was routed through times...
                Complaint comments  Comments  (1)Complaint category Banks

                TimesofMoney — didn't get uc [Resolved]

                 Dishan Bhardwaj on Nov 30, 2018
                I bought uc in pubg mobile but didnt receive them in game. The purchase was for 600 uc and costed me 779 rs . money was deducted...
                Complaint comments  Comments  (8)Complaint category Online Games

                Direcpay Payment -times Of Money Limited — purchase unsuccessful but cash debited

                 Liston Fermi on Nov 26, 2018
                Hello,

                Yesterday, I tried to purchase an in-game pack of worth ₹720(INR) in Vikings War of Clans Google...
                Complaint category Online Games

                [Resolved]

                 Najil Sadeed on Nov 25, 2018
                Purchased uc cash via in-app purchase of pubg mobile on 25/11/2018 at via internet banking for the amount of 779 rupees.

                My bank account has been debited for the same amount but item was credited to the game. It shows in my federal bank account that the beneficiary is times of money ltd.

                Refernce id : 44084249

                Please refund the amount deducted from my account as soon as possible.


                didn
                Complaint marked as Resolved 2018-11-30 07:05:19
                Money was refunded in to my account.
                Complaint comments  Add a commentComplaint category Other

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                   Saurabh Tambe on Nov 24, 2018
                  Purchased uc cash via in-app purchase of pubg mobile on 24/11/2018 at via internet banking. Costing rs.799 for uc credit of 660.

                  My account has been debited for the same amount but no uc cash was credited to the game. It shows in my sbi account that the money went in times of money limited.
                  Its a huge sum of money and i'm worried for the same.

                  Customer care centres are unreachable

                  I got message from my bank which i am giving you

                  Thank you for using state bank internet banking. Reference no. For times of money limited transaction of rs. 799.0 from a/c ending 3992 on 24-nov-18 at 12:14 is igaevciki8.


                  didn
                  I purchased 600 UC money in PUBG MOBILE worth 799 Indian rupees through SBI Netbanking on 21-Nov-18 at 11:47. There is no payment history in google payment so PUBG MOBILE customer support team was not able to help me. After a lot of trouble I'm contacting you so you are requested to solve my problem as soon as possible.

                  Please. Return my money..my money was debeted from your account so could you please return my amount as soon as possible
                  Complaint comments  Add a commentComplaint category Online Games

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                    Times Of Money Gw — regarding payment

                     Rahul_naik303 on Nov 23, 2018
                    Today I purchased the course for 640 INR on udemy site and even my money got debited from SBI bank account but still no course...
                    Complaint category Online Shopping

                    TimesofMoney — google play purchase failure

                     Kinjal Patel10597 on Nov 23, 2018
                    Hi sir/madam
                    I recently made purchases in pubg mobile o[censored]c cash worth rs 799 twice
                    1st on 21/11/2018
                    2nd...
                    Complaint category Banks

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